SLT and PPG brainstorming by Edelman, Kimberly

SLT and PPG brainstorming by Edelman, Kimberly https://padlet.com/dce_tools/zzfyvbs6ntewbrds en-us 2023-04-20 17:25:55 UTC 2025-09-25 20:23:33 UTC hello@padlet.com Current practice dce_tools https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2562357564

Compliance or functional tickets that need to be completed in this sprint to continue business.

Projects moved forward via the PPG with the minimum points to keep the project on time/task.

Tickets advocated for at the planning meeting (this will soon come from Kerry).

]]> 2023-04-20 19:54:46 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2562357564 dce_tools https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567566287 Abandon the MVP terminology and create phases for projects. (get to market more quickly) ]]> 2023-04-25 17:06:34 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567566287 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567567545 Proposed projects should have a revenue or enrollment projection.]]> 2023-04-25 17:07:33 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567567545 Measure it! https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567567572 What gets measured gets managed - Drucker]]> 2023-04-25 17:07:34 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567567572 assemble a team that is focuses on innovation along with a budget and resources https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567567696 2023-04-25 17:07:41 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567567696 Should there be a certain percentage of time that gets allocated to project work vs. operational work? https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567568151 2023-04-25 17:08:04 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567568151 be more clear at the beginning of a project what the definition of success is and how it will be measured https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567568618 2023-04-25 17:08:27 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567568618 Divided Submission forms https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567568688 Clear, in-depth submission forms divided into step levels. Complete step one, submit. If approved moved to step two. This way the submitter/requester isn't inventing the process each time and the process is broken into smaller chunks that move through the system smoother.]]> 2023-04-25 17:08:30 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567568688 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567568851 should we allocate points each sprint to project, innovation, operational work.]]> 2023-04-25 17:08:39 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567568851 Find a way to quantify the number of hours a project might need to better allocate resources. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569182 2023-04-25 17:08:56 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569182 Identify KPIs that demonstrate value. Track and measure these metrics. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569285 2023-04-25 17:09:00 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569285 Contain scope https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569396 Start small and iterate. Be agile!

]]> 2023-04-25 17:09:07 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569396 Collect and cross-share data from multiple areas to get a more holistic picture of opportunities and challenges https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569485 2023-04-25 17:09:11 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569485 Assign a % allocation for each area. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569498 Set X% on innovation, and X% on continuous improvement and operations for the year. ]]> 2023-04-25 17:09:12 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569498 Do we need to move toward a more structured tracking of time and resources spent on projects, tasks, etc.? This has not been part of DCE culture in the past https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569549 2023-04-25 17:09:15 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569549 Shared Standards/Definitions https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569809 How do we define "continue business?" ]]> 2023-04-25 17:09:28 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569809 what data do we have to support the need for the project in the firstplace? https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569981 2023-04-25 17:09:36 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567569981 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570108 Determine what data is necessary to evaluate the success of a new project ]]> 2023-04-25 17:09:41 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570108 Do we need to be more disciplined about how we use the word critical? https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570111 2023-04-25 17:09:42 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570111 agree on new language and terminology that will allow for quick pilots or proofs of concept to be developed without expectation that they will be perfect https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570157 2023-04-25 17:09:45 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570157 Process for other areas https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570177 Sprint planning exists in Salesforce world and while not perfect, at least we know how it works. I'm not aware of similar processes for Banner (Jeff L's team) or Analytics (Chris' team). We do tickets but have no idea about capacity or how important our reqeust is relative to everything else. How to remedy?]]> 2023-04-25 17:09:45 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570177 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570835 Scope Freeze ]]> 2023-04-25 17:10:13 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570835 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570867 Think about how a project might be useful to multiple units/programs]]> 2023-04-25 17:10:15 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570867 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570998 We know a decent amount about our own students, but with an increased emphasis on driving new enrollments, I don't know if we have great data on potential students not yet in our system. I'd like to see more externally focused data to help make these decisions.]]> 2023-04-25 17:10:21 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567570998 Possibly create a brief survey to get at this question that goes out twice a year. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571372 2023-04-25 17:10:40 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571372 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571713 Make RACI a best practice so not everyone has to be involved in every project. Clear decision makers.

]]> 2023-04-25 17:10:57 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571713 Benchmark https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571849 Include benchmarking data from peers in our decision making. Don't just look at internal numbers (enrollments, revenue) rather consider impact on other Harvard departments and the market (our peer institutions).]]> 2023-04-25 17:11:03 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571849 Identify what we're trying to measure first. Is there a way to extract that data, if no data, then identify what are we using to measure the success of the project. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571921 2023-04-25 17:11:07 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571921 Need to identify KPIs and metrics for each area as well as DCE as a whole in order to help with resource planning https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571974 2023-04-25 17:11:09 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567571974 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567572307 DCE staff tends to agree to do things even if they are stretched thin. We need a concrete way to manage the additional work projects put on people.]]> 2023-04-25 17:11:21 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567572307 assign teams to a project on a full-time or near full-time basis so that resources are devoted to the project and prioritized - similar to the GE "workout" model https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567572916 2023-04-25 17:11:49 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567572916 Talk to Chris Campion & team. Synthesizing data needs into a clear and concise project plan can be tough. Our data experts can help at the beginning, middle, and end of projects. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567573221 2023-04-25 17:12:04 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567573221 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567573529 should we track time on a given project?]]> 2023-04-25 17:12:18 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567573529 Discovery! https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574218 Spend more time on the discovery phase of projects.]]> 2023-04-25 17:12:48 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574218 Two kinds of tickets https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574325 Consider two types of projects: on-going/upkeep vs. innovation. Perhaps a % of sprint is split for both.

]]> 2023-04-25 17:12:53 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574325 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574460 "Hard coding" percentages to allocate toward each bucket is clean way to divide this, but I don't think necessarily it results in a better use of resources. Certain projects will carry more weight or have an oversized impact on our operations and should be prioritized accordingly. I think a manual review of all tickets is necessary.]]> 2023-04-25 17:12:59 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574460 Scope out the project first before bringing it to the committee. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574482 2023-04-25 17:13:00 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574482 More robust discovery should happen before a project is proposed. And/or if during that discovery things come up that show a reason not to continue with a project, we should stop it. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574869 2023-04-25 17:13:18 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567574869 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567575708 continue to build our capacity to change processes, not just systems. It is hard and there's no common method or vocabulary.

]]> 2023-04-25 17:13:56 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567575708 Avoid recreating the wheel by building on prior strategies, tools, etc. that have worked for a project that's similar. https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567577288 2023-04-25 17:15:07 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567577288 https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567610067 Do we need a better bank of project managers perhaps at the enterprise level vs. the local level]]> 2023-04-25 17:40:16 UTC https://padlet.com/dce_tools/zzfyvbs6ntewbrds/wish/2567610067