Cox by Joshua Miranda Jimenez https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg Cox Training en-us 2022-03-10 20:38:29 UTC 2022-03-22 22:35:29 UTC hello@padlet.com https://padlet.net/icons/png/1f4f1.png What is retention? https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108119520 2022-03-22 18:01:37 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108119520 dont let the client leave the company https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108121673 pato]]> 2022-03-22 18:02:48 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108121673 Carlos Martinez https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108121794 Keep the customers on the company offering differents plans or alternatives]]> 2022-03-22 18:02:52 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108121794 to negociate https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108121812 2022-03-22 18:02:53 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108121812 Retention means to prevent the customer to cancel our services, to convince em' to keep on with the company https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108122425 2022-03-22 18:03:13 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108122425 Keep the custumer with us https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108122472 2022-03-22 18:03:14 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108122472 trying to keep the client in the services of the company https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108122966 alan

]]> 2022-03-22 18:03:29 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108122966 Fernanda Cué https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108123633 Avoid losing clients, keep giving the best services and know how to negociate ]]> 2022-03-22 18:03:51 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108123633 https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108123763 Try to keep the customer in our services]]> 2022-03-22 18:03:55 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108123763 offer something so they stay with the service https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108123882 2022-03-22 18:03:59 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108123882 convincing the customer to stay with us https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108123922 (chucho)]]> 2022-03-22 18:04:00 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108123922 https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108124214 When a client is about to cancel their service, the retention area needs to convince the customer to stay.]]> 2022-03-22 18:04:10 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108124214 Andre A.A.G https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108124279 I think retention is convincing the customers to not cancel their service

]]> 2022-03-22 18:04:12 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108124279 Tony https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108124403 Keep the customer w/us]]> 2022-03-22 18:04:16 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108124403 help the customer in a way were he stays with the services we provide https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108124742 2022-03-22 18:04:28 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108124742 Carlos Castera https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126164 Help to the client with some question about our product]]> 2022-03-22 18:05:16 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126164 https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126194 try to convince the cx to stay in our company, selling good ideas and offers to them]]> 2022-03-22 18:05:17 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126194 victor ,,,,retention to pursuade the custumer not to cancel the service with us.an keep the client to be loyal to the company---- https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126216 2022-03-22 18:05:18 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126216 Im not sure about it, when i was at interview they told me that sometimes the client arrives with some complaints and we provide solutions to keep the client with the company (in this case Comcast) and also, provide maybe some incentives to keep the client happy with the service https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126356 Steph (Bere)]]> 2022-03-22 18:05:23 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126356 inform customers about the benefits so that they stay with the company https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126359 2022-03-22 18:05:23 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126359 Ruben https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126770 solve the main reason why the customer want´s to cancel the service so they stay with us]]> 2022-03-22 18:05:35 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126770 Retention would be re stating the products values and make all effort possible to maintain the customer with the company for a long term and keep them satisfied https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126924 2022-03-22 18:05:41 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108126924 Danny Villar https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108127575 Keep the cx in the company, provide to the cx information and support him about the trouble that he is having, provide him help and alternatives to get a solution

]]> 2022-03-22 18:06:02 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108127575 Convince the customers to stay with us https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108128387 2022-03-22 18:06:28 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108128387 Rossana RETENTION mean to keep the costumer in a company give them the best promotion or tell them the reazon to stay https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108128744


]]> 2022-03-22 18:06:40 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108128744 Maria https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108128991 To convince the client not to leave the company and let them know the promotions and benefits of the service and give them solutions.

]]> 2022-03-22 18:06:48 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108128991 Sergio https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108129080 Convince the costumer to stay in the company and help him with their questions]]> 2022-03-22 18:06:51 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108129080 To provide good cx service and keep the cx active https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108129529 2022-03-22 18:07:05 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108129529 support the custumer valbarrerajeronimo https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108130320 2022-03-22 18:07:31 UTC https://padlet.com/mirandajimenezjoshua/zz2x7pqt3hf3r6fg/wish/2108130320