DABB Cohort 66: Identity challenges by GDS Academy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7 What are the challenges of assuring a digital identity? en-us 2022-11-15 16:00:22 UTC 2025-11-02 12:56:26 UTC hello@padlet.com https://padlet.net/icons/png/1f9d0.png Educating people gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021106 2022-11-17 10:03:43 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021106 It needs to be thorough, but not over burdensome https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021128 2022-11-17 10:03:44 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021128 Trust of services https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021295 2022-11-17 10:03:53 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021295 Making services accessible (e.g. to people without convenient forms of ID) while ensuring they're sufficiently robust to minimise identity fraud. https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021355 2022-11-17 10:03:56 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021355 Not a static challenge https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021523 2022-11-17 10:04:05 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021523 https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021619 Meeting banking accreditation standards
Fraudsters use of Gateway documents e.g. Passport/Driving Licence
Lack of joined up systems to verify]]> 2022-11-17 10:04:10 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021619 Full end to end mechanism to check identity gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021655 2022-11-17 10:04:12 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021655 Not all users may be have the digital skills to set this up https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021658 2022-11-17 10:04:12 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021658 easy to use and understand reasons behind it https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021827 2022-11-17 10:04:20 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388021827 Constantly changing technology / capability - hard for the user to have trust that their information is safe https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022051 2022-11-17 10:04:31 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022051 Balance - ease of use vs secure gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022102 2022-11-17 10:04:34 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022102 Think like a criminal :) https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022203 2022-11-17 10:04:39 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022203 being able to track breaches gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022304 2022-11-17 10:04:44 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022304 https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022426 Onerous standards to meet
Remembering passwords]]> 2022-11-17 10:04:50 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022426 Some users may prefer not to use digital services https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022486 2022-11-17 10:04:53 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022486 Complexity of passwords change https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022494 2022-11-17 10:04:53 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022494 cost gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022618 2022-11-17 10:04:59 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388022618 https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023185 may need different levels of assurance depending on what type of service being accessed]]> 2022-11-17 10:05:27 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023185 onerous security mechanisms https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023201 2022-11-17 10:05:28 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023201 May be unwilling to pass information such as fingerprint/biometric ID to the government https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023264 2022-11-17 10:05:31 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023264 Understanding what they need to do and why gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023271 2022-11-17 10:05:32 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023271 https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023420 Integrated systems
Government single identity for citizens
Use of Criminal Intelligence Officers and co-ordinating them across Departmental boundaries]]> 2022-11-17 10:05:41 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023420 too many passwords to remember https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023508 2022-11-17 10:05:46 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023508 Transparent & thorough privacy notice https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023630 2022-11-17 10:05:52 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023630 User knowledge - Some users may be more IT savvy than others - i.e. regular change passwords and review security https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023633 2022-11-17 10:05:52 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023633 Having the right documentation gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023809 2022-11-17 10:06:02 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023809 Hard to get expertise due to competitive job market https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023942 2022-11-17 10:06:09 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388023942 system maintenance https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024180 2022-11-17 10:06:21 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024180 Additional time taken to access the service gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024207 2022-11-17 10:06:22 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024207 Gather data and user stories from cases of identity fraud to identify all the windows of opportunity that could exist for them. Request data and support from law enforcement agencies. https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024329 2022-11-17 10:06:29 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024329 User research gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024369 2022-11-17 10:06:31 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024369 communications gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024529 2022-11-17 10:06:40 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024529 education gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024653 2022-11-17 10:06:47 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024653 More money https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024793 2022-11-17 10:06:55 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024793 clear frameworks gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024848 2022-11-17 10:06:58 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388024848 investment in a robust service to deal with any system issues https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388025182 2022-11-17 10:07:13 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388025182 central resources - expertise gdsacademy https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388025218 2022-11-17 10:07:15 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388025218 Accessibility challenges (e.g. captchas can be challenging enough for people without any accessibility issues!) https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388026016 2022-11-17 10:07:56 UTC https://padlet.com/gdsacademy/zx6ldowe1om5zwv7/wish/2388026016