Activity 1- Value Validation (R2) by Knowledge https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo iHub - The Lean Startup Workshop en-us 2021-04-15 13:14:44 UTC 2021-04-21 15:32:29 UTC hello@padlet.com https://padlet.net/icons/png/2705.png Update your value proposition, channels and, customer relations according to the validated problem you have written in the previous two sessions. Knowledge_Consulting_TD https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1420864951 2021-04-15 13:14:44 UTC https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1420864951 Value Proposition Mada Knowledge_Consulting_TD https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1420864952
Pre-problem validation:  Sharing experience of caregivers with others going through the similar situations



Post-problem validation: Calendar of events, number of subscribers to the portal, number of experiences/comments/ratings shared



]]> 2021-04-15 13:14:44 UTC https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1420864952 Channels Knowledge_Consulting_TD https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1420864954
Pre-problem validation: Online discussion forums, ratings, social media, google ads



Post-problem validation: measure user interface through face-to-face interviews and surveys, number of engaged customers of forums



]]> 2021-04-15 13:14:44 UTC https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1420864954 Customer Relations Knowledge_Consulting_TD https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1420864956
Pre-problem validation: Loyalty scheme & support team are equipped with the right skills and knowledge to provide the accurate information and support



Post-problem validation: Measure effectiveness of scheme, google analytics, response rate and customer care KPIs 



]]> 2021-04-15 13:14:44 UTC https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1420864956 Channels https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1443101395 Social media and website, google forms and surveys to measure satisfaction

Post: HR contacts them and people are interested and register]]> 2021-04-21 15:29:50 UTC https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1443101395 Customer Relations https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1443111081 Reality & trust that they will benefit, customer service]]> 2021-04-21 15:31:37 UTC https://padlet.com/Knowledge_Consulting_TD/zqdoqs341xvxu4vo/wish/1443111081