Library question and feedback by

Identifying what are considered Reference Librarian Questions

2024-08-14 13:53:42 UTC

Roles and Responsibility for each floor

2024-08-14 17:18:20 UTC

The way we support each other and our areas

2024-08-14 17:19:36 UTC

The staff at the front desk are the first point of contact and represent the library. They should be welcoming, patient, and empathetic towards our patrons. While at the desk, they should be attentive and engaged with patrons. If they need to turn away from the entrance, they should ensure that they are handling work-appropriate content and are ready to help others.

2024-08-14 17:25:32 UTC

Fruit - tangerines, strawberries, watermelon

2024-08-15 04:52:19 UTC

Chocolate

2024-08-15 04:52:32 UTC

Cross training and that everyone can help a student with papercut, printing, finding course reserve, or the bathroom, or the vending machines

2024-08-15 04:53:39 UTC

Gimlet and when its a reference question

2024-08-15 04:55:48 UTC

AMAZING work over the summer shifting the books!!!! WOW!

2024-08-15 04:56:42 UTC

Cell phone usage at the front desks

ygiang1 — 2024-08-15 13:34:01 UTC

Please remember to minimize and be discreet with the use of cellphones and other personal devices at the front desk. This helps us maintain a professional atmosphere and ensures that we can provide the best service possible.

Improved communication between colleagues

ygiang1 — 2024-08-15 13:36:10 UTC

I’ve noticed a significant improvement in how colleagues are communicating with one another. The atmosphere has become much more collaborative, and it's great to see everyone working together so effectively.

Weeding & De-processing Books

ygiang1 — 2024-08-15 13:37:37 UTC

Amazing job with the weeding & de-processing Books! A special shoutout to Ben for taking lead on this and all those involved in the process.

Enhanced Efficiency in the Loading Dock

ygiang1 — 2024-08-15 13:41:45 UTC

The improved organization of the loading dock and equipment transfer has made a noticeable difference in the space. A special shoutout to Joe for taking the lead in managing these changes—thanks to his efforts, everything is now much more efficient. We also want to extend our thanks to everyone involved for their hard work and dedication!

Managing down-time

ygiang1 — 2024-08-15 13:43:32 UTC

Please comment types of chips you like to see here:

ygiang1 — 2024-08-15 13:44:17 UTC

Ways to get in touch with a Librarian

ygiang1 — 2024-08-15 13:47:30 UTC

Explain all the methods staff and students can get a hold of Librarians

Creating a Standardized Introduction for Our Services

ygiang1 — 2024-08-15 13:50:27 UTC

We should create a one-page overview, checklist, or script to use when introducing new individuals to the services we provide. This will ensure consistency and clarity in our communications.

Library Holds and how to Process

2024-08-16 19:57:47 UTC

Reference Desk Coverage

2024-08-16 19:58:57 UTC

Need more librarian physcial presence at the Reference Desk.

Turnover at shift changes at CIRC

2024-08-16 19:59:15 UTC

Veggies and dip

2024-08-16 19:59:55 UTC

Savory crunchy snacks

2024-08-16 20:02:25 UTC

Electronic Rentals

2024-08-16 20:02:59 UTC

I think the electronic rental system could be more clear for staff and students. I think the problem for staff and students comes from the renewals.

chips, candy, protein bars, fruit

2024-08-16 20:04:34 UTC

Training

2024-08-16 20:05:53 UTC

We could use (hands-on) emergency fire alarm training on how to use the emergency chair to transport a wheelchair person down the stairs if the elevator is broken.

I love how everyone helps each other

2024-08-16 20:07:52 UTC

Books for in house use

2024-08-16 20:15:26 UTC