https://padlet.com/emmasck01/zmraj3263yngr6il en-us 2023-03-24 14:36:14 UTC 2025-12-17 21:30:48 UTC hello@padlet.com https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530563126 2023-03-24 15:03:48 UTC https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530563126 https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530564621 Dear Mr Diaz,

First of all, I' sorry for all the inconveniences caused by the cancellation of your reservation.
Due to a technical problem, the payment was not recognized. 
We are working internally to fix that problem and make sure it doesn't happen again.
Now your ticket is issued, and a confirmation has been sent to you by e-mail.


Best regards,]]> 2023-03-24 15:05:00 UTC https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530564621 https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530571879 2023-03-24 15:10:20 UTC https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530571879 https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530574339 Dear Mr. Diaz.

We will have to inform you with profound regret that your reservation ABX132 was not finalized with the issuance of a ticket due to a delayed confirmation of the payment.

After the investigation i have performed, I have located the payment and I remade the reservation and the options you have selected.

DUe to the technical steps that are now necessary in order to finalize the booking and to issue the ticket, please allow us 24 hour to send your ticket.

Once you have received the ticket, please proceed with the addition and selection of your desired extra options.

If there are any other questions or request, please feel free to reply to this email and we will sort them out together.

Sincerely , 
Mad Panda from Pandarian Airlines.]]> 2023-03-24 15:12:17 UTC https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530574339 https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530574386
The payment for the booking could not be processed at this time by our system, and the booking has as a consequence been cancelled.

We are investigating the issue with the payment process. We will proceed with the booking as soon as the payment will be identified.

We would like to apologize for the inconvenience caused by this issue, and we are getting back to you as soon as we have more information.

Regards,

]]> 2023-03-24 15:12:20 UTC https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530574386 https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530581516 I see that your reservation was cancelled as the payment was not successfully recognized and i would apology for such an inconvenience. 
I have investigated the issue and located the payment in our systems. We will issue the ticket as soon as possible and send the confirmation via email. 

Let me please assure you that this is excetional and we will try our best in the future to meet your expectation!

Thank you for your understanding,

Sincerely on behalf ..
Agent007

"""let me please assure you that this is only happening once per ten years maybe twice"""]]> 2023-03-24 15:17:45 UTC https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530581516 https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530584862
Hello Mr Diaz,

I am getting back to you regarding your question about your booking. First of all, I am sorry you were not able to reach us by phone since we are currently receiving a lot of calls. 

After checking your booking, I can see that the payment has not been recognized by our system, this is why your reservation got automatically cancelled. I apologize for this situation and the inconvenience it has caused. 

I confirm you that we received the payment and your booking is well confirmed. I did all the necessary to maintain your booking and I will send you the booking confirmation right away. You will receive the confirmation by e-mail by the end of the day. 

I remain available if you need me to help you to select your seat or for any other question. 

Wishing you a lovely day.

 Kind regards,]]> 2023-03-24 15:20:32 UTC https://padlet.com/emmasck01/zmraj3263yngr6il/wish/2530584862