Good & Bad Service Environments by Niamh H

Niamh B.

niamh_braiden — 2016-01-25 21:42:28 UTC

Baaaad service Environment: ... Dirty

Niamh B

niamh_braiden — 2016-01-25 21:44:55 UTC

Good clean service environment

niamhhoner — 2016-03-09 11:12:01 UTC

We will discuss your examples in class next week. Thanks for sharing.

Inga

b00055835 — 2016-03-10 15:05:32 UTC

Labour and delivery room in the hospital-nice and homely. Good!

Inga

b00055835 — 2016-03-10 15:08:50 UTC

Labour and delivery room in the 'hospital'??? Brrr....

Jen B00015263

b00015263 — 2016-03-15 22:56:12 UTC

Example of changing room which is kept well.

Jen B00015263

b00015263 — 2016-03-15 23:14:31 UTC

Example of changing room which is not kept well

Magda M B00100484

2017-03-10 20:27:27 UTC

The first impresion counts! Am I still hungry????
Dirty cutlery in the restaurant...

Magda M B00100484

2017-03-10 21:01:25 UTC

Well served :)

Maria Botezatu

2017-03-12 00:24:52 UTC

Nice and clean grocery store.

Maria Botezatu

2017-03-12 00:27:49 UTC

Huge queues at grocery store

Service with a smile

2017-03-12 11:22:09 UTC

Bad service- Cinema seating area not cleaned after previous show

2017-03-12 15:18:22 UTC

Good service design in Barber shop- clean trendy, well kept furniture and seating area

2017-03-12 15:22:11 UTC

Good Service Experience

borodina_irina — 2017-03-12 16:30:30 UTC

Irina- B00092164

Bad Service

borodina_irina — 2017-03-12 16:32:09 UTC

Irina- B00092164
Kitchen Nightmares with Gordon Ramsey is a very good show to watch. He goes out to businesses that have been open for so long but are not making profits. The stuff he finds in their kitchen is unbelievable. It is also funny and incredible to watch when he goes back to check on the place again and see such a difference.

Andrew H

2017-03-12 17:01:09 UTC

Example of a poorly managed comms cab. Creates many issues.

Andrew H

2017-03-12 17:04:47 UTC

Example of well maintained comms cab. Allows moves and changes with easy access.

Oksana

2017-03-12 18:38:47 UTC

Boring, abusive, poor school education

Oksana

2017-03-12 18:57:44 UTC

Welcoming, innovative, creative, safe school education

Hans Brinker Hostel Amsterdam

b00056826 — 2017-03-12 21:55:50 UTC

The Hans Brinker Hostel in Amsterdam targets a 'young Gap Year' clientele. This note hangs in Reception, so guests only discover the lack of cleanliness AFTER they book and pay in advance. Guests expect clean accommodation
(I stayed in 2005 - they're not joking)
#badservicescape

Air New Zealand Check In Domestic

b00056826 — 2017-03-12 22:13:23 UTC

Air New Zealand recently redeveloped its domestic check-in areas in the main airports. The areas are kitted out with multiple kiosks for self service (clearly marked '#1 Start Here'), followed by the Bag Drop Area (marked '#2 Bag Drop'). Further signage (not visible) directs you to Step 3, the security gate. The carpets are printed with greetings common in the South Pacific and Asia including Kia Ora, Talofa and

こんにちは to emphasis the welcome #goodservicescape

laurenlaurenzo — 2017-03-12 23:06:04 UTC

example of a dirty and unhygenic kitchen

laurenlaurenzo — 2017-03-12 23:10:16 UTC

example of a tidy clean organised kitchen