https://padlet.com/republicpolytechnic/zhikla2q8moc Communication Barriers (Interfering noise caused by assumptions, negative mindsets) and strategies to overcome them. en-us 2019-07-22 07:12:34 UTC 2026-03-20 07:30:36 UTC hello@padlet.com https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/408997395 language barrier (from different country and ascents)

]]> 2019-11-09 13:12:11 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/408997395 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409499075 Language Barrier
Athlete has no time to come for training due to school]]> 2019-11-11 15:15:16 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409499075 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409499515 Get co-worker and parent to translate
Give advice to swim at home in their free time instead]]> 2019-11-11 15:15:57 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409499515 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409500340 Incompetent coach because he cannot speak the same language or understand accent.

Want to earn more money]]> 2019-11-11 15:17:14 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409500340 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409791449 The best strategy is to talk to them to understand his concerns. Interfering noise caused by assumptions and negative mindsets can often be removed when the athlete have the right understanding. ]]> 2019-11-12 06:12:50 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409791449 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409791691 The only strategy is to talk to them to open their mind and give them assurance. If they need to be assured of the skill, demonstrate to them. People love assurance. Just talk to them to give them a peace of mind.]]> 2019-11-12 06:14:31 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409791691 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409792067 Stakeholders and instructors' objective and interest are different most of the them. They only listen selectively. The best is to put everything in writing. Instructor should put their benefits first but not to compromise the coach ethics. ]]> 2019-11-12 06:17:19 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409792067 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409792485 There is no strategy if the stakeholders only choose what they want to listen. Like I said just now, put everything in writing. Let them take their own sweet time to read. Perhaps, can try some win win strategy. ]]> 2019-11-12 06:20:20 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/409792485 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/421512507 Noisy background sounds, athletic protesting at the side, parent's commitment of the sport.]]> 2019-12-09 10:16:37 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/421512507 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/421512910 Speak to parents in the office, ask the athletic to wait outside.]]> 2019-12-09 10:18:16 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/421512910 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/421513162 Time commitments, busy scheduling, parents lack of interest in the sport.]]> 2019-12-09 10:19:16 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/421513162 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432280995 Expectation of the child by their parents. ]]> 2020-01-16 08:19:09 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432280995 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432281253 Show the specific skills video analysis to the parents, and point out the areas needed to improve in order to proceed to the next skill. Also to assure the parent the child is improving well.]]> 2020-01-16 08:20:11 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432281253 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432861613 The parents compare their child's skill progress to other children and thinks that the child should not be lagging behind.]]> 2020-01-17 11:03:35 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432861613 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432862579 Share with the parents the importance of the set of prerequisite skills needed to pass so the child does not struggle when it comes to the higher level skills.]]> 2020-01-17 11:07:56 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432862579 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432863268 Lack of time commitment when it comes to training demands]]> 2020-01-17 11:10:53 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432863268 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432863553 Be considerate, listen to the parent's concern. Then seek their understanding and agreement for increasing training session to prepare for the upcoming competition. Share the passion the child has for the sports. This gets the parents to put themselves in the shoe of the athlete and understand what the child wants.]]> 2020-01-17 11:12:03 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/432863553 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/439293457 Choice of words used by the coach may cause misinterpretations by the parents.]]> 2020-02-02 14:36:47 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/439293457 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/439293530 The coach will need to ask the parents if they have understood what he has said, and what they interpreted from it.]]> 2020-02-02 14:37:32 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/439293530 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/439293716 Stakeholders may not be paying full attention, or may have already have a certain view on the topic.]]> 2020-02-02 14:38:55 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/439293716 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/439293834 Remove stakeholders from distractions. Ensure that both coach and stakeholders are on the same page before commencing]]> 2020-02-02 14:39:49 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/439293834 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/442571886 Mismatch in expectations between coach and parents]]> 2020-02-08 18:50:11 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/442571886 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/442571966 Open communication face to face ]]> 2020-02-08 18:50:42 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/442571966 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/442572061 Depends on medium of message transmission, e.g. text messages are unable to convey the tone and exact expectations of the coach]]> 2020-02-08 18:51:19 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/442572061 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/442702420 Parents set their expectation higher then what the athlete can perform at his/her current fitness level might be an barrier too.
 ]]> 2020-02-09 15:48:51 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/442702420 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446077745 2020-02-16 13:42:08 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446077745 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446256143 Inappropriate means on communication.]]> 2020-02-17 06:24:03 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446256143 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446256216 Briefing. Voice call.]]> 2020-02-17 06:24:27 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446256216 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446256395 Unclear message structure.]]> 2020-02-17 06:25:27 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446256395 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446256512 Minimise lingo.]]> 2020-02-17 06:26:05 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/446256512 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/448470082 When the parent is in training and watching the child very fervently, Choice of words from coach.]]> 2020-02-21 06:12:57 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/448470082 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/448470227 Ensure that the parent does not interfere in their children's training sessions, coaches to simplify words for the athlete based on their age. ]]> 2020-02-21 06:13:46 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/448470227 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/448470388 Athlete might not be paying full attention, information given was too advanced. ]]> 2020-02-21 06:14:56 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/448470388 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/448470462 Ensure that athlete is giving full attention, Coach to use check act and reinforce. ]]> 2020-02-21 06:15:28 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/448470462 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449010554 When jargons and shortform of technical terms used commonly by coaches are not broken down into layman terms.

]]> 2020-02-22 17:58:35 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449010554 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449010848 Not all coaches are natural when it comes to communicating with individuals outside of the usual training grounds, it is important to provide support, in some cases to the extent of having SOPs set up for communications, so coaches have a standardised language/ method and protocol to utilise when speaking to third parties.]]> 2020-02-22 18:00:52 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449010848 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449011187 When stakeholders do not ask questions even when met with poor communications and misunderstandings. ]]> 2020-02-22 18:03:23 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449011187 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449011384 Maximise face-to-face opportunities between stakeholders and coaches. The conventional form of communication is still the best in terms of exchanging emotional messages that are. Often crucial in understanding messages.

Technologically enabled forms. Of communication can often leave both parties with missing/ incomplete information. Studios and academies to encourage open Communications from the beginning.]]> 2020-02-22 18:05:03 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449011384 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449312183 Everyone's interpretation and expectations are different. Words passed across thru messages do not carry the right "tone" to the message.]]> 2020-02-24 05:39:00 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449312183 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449312652 Have on and off meetings to update all parties on progression. Having mutual respect is important.]]> 2020-02-24 05:42:13 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449312652 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449312986 Instruction must be clear and simple to digest

]]> 2020-02-24 05:44:31 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449312986 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449314256 Have a listening heart. Be willing to corporate ]]> 2020-02-24 05:52:03 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449314256 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449963438 When there is a breakdown in the communication, like language. Or terminology used are not broken down into simpler terms.]]> 2020-02-25 08:29:24 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449963438 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449963808 Will be good to get someone from the team to help translate. Coach will need to plan before using simpler terms to allow easy understanding.]]> 2020-02-25 08:31:00 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449963808 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449964397 Lack of clarification or understanding]]> 2020-02-25 08:33:25 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449964397 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449964600 Taking time to reiterate what was said, allow some time for FAQs. Patience Is A Virtue]]> 2020-02-25 08:34:10 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/449964600 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/490238571 When there is a difference in expectations between the coach and the stakeholders, that will affect the communication process. This is normally compounded by a lack of clarity in the message sent.]]> 2020-04-03 03:40:50 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/490238571 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/490245272 Know the stakeholders' expectations and pet peeves. Find out the common grounds, i.e. the common expectations between the coach and the stakeholders. Tailor your message to address the common expectations bearing in mind the stakeholders' pet peeves. Arrange for a meeting with the stakeholders to convey your message. During the meeting, adopt active listening technique and be clear in your message and strive for a win-win outcome.]]> 2020-04-03 03:52:48 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/490245272 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/490256737 When there is a difference in expectations between the coach and the stakeholders, that will affect the communication process. The recipients would normally come with some assumptions and if there is a "confirmation bias" approach that would further hinder the communication process.]]> 2020-04-03 04:12:25 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/490256737 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/490259958 Be objective and be mindful of the "confirmation bias" tendency when decoding the message received. Seek clarifications and if message is communicated via email, there is a propensity of misinterpreting the sender's message if it is not crafted clearly. As such, good to request for a face to face meeting, and if time does not permit, speak to the coach over the phone to clarify some of your doubts from the email. Bear in mind there is a symbiotic relationship between the stakeholders and the coach and vice versa. How effective is the desired outcome for the athletes is dependent on the positive relationship that is built up.]]> 2020-04-03 04:18:48 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/490259958 jclboh https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/528577047 Expectations mismatch, different cultural understanding between parents of trainee and coach, language barriers]]> 2020-04-24 14:57:34 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/528577047 jclboh https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/528581473 Coach to establish and align expectations on his philosophy with trainee's stakeholder. Communicate frequently. Address all uncertainties and keep channels of communication open.]]> 2020-04-24 14:59:02 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/528581473 jclboh https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/528587287 Negative coaching methods are formulated in the mind of stakeholders as a result of the communication barriers. Loss of reputation as a result. Techniques and coaching methods can be question by stakeholders. Stakeholders "locked" mindset.]]> 2020-04-24 15:01:07 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/528587287 jclboh https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/528596432 Coach to be frank and open from the start. Assume a listening ear at all times. Coach to do their preparation when meeting/reviewing trainee's milestone with stakeholders.]]> 2020-04-24 15:04:30 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/528596432 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/594138819 When interpretation of understanding on the message received is different. Different culture , level of language and words used can also come in the way. ]]> 2020-05-26 07:17:04 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/594138819 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/594145091 To explain and address any problems and also make sure communication is clear so that all parties are on the same page.]]> 2020-05-26 07:21:30 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/594145091 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/594158488 Problems arise when goals are different and perspectives vary and when coaches or instructors have their own interest. ]]> 2020-05-26 07:30:33 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/594158488 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/594171797 To have open communication and make sure everything received is clear. To give simple, clear examples to deliver the right message across. ]]> 2020-05-26 07:39:39 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/594171797 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/596318730 Communication barrier includes cultural understanding, language used, contextual differences, emotions, and many more.]]> 2020-05-27 07:32:24 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/596318730 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/596320551 Establish common ground for understanding, use mutual language where both communicator and listener, provide reassurances.]]> 2020-05-27 07:33:36 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/596320551 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/596324563 Differences in priority and expectations. Prior understanding of a specific context.]]> 2020-05-27 07:35:58 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/596324563 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/596326188 Try and understand the perspective of the communicator. Practise empathetic listening and listen with an open mind.]]> 2020-05-27 07:36:51 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/596326188 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/648888124 Communication barriers caused when expectations mismatch stakeholders understanding and agreement. Effective communication will take place when the encoding of information takes into account the decoding process by the receiver.]]> 2020-07-07 04:43:06 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/648888124 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/648926021 Share program planning and communicate objective to stakeholders, provide information and achievable goal to stakeholders where coaches and stakeholders can agreed upon.]]> 2020-07-07 05:54:27 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/648926021 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/648928554 Stakeholders may have different expectations with instructors on the training process ad coaching method.]]> 2020-07-07 05:59:03 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/648928554 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/648932290 Draw out a training plan on paper for discussion so that both parties can agreed upon.]]> 2020-07-07 06:06:55 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/648932290 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/650035892 False expectations being set by parents/stakeholders. When the coaches fail to explain their expectations to the parents.]]> 2020-07-08 12:26:10 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/650035892 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/650037201 Keep parents updated with the activities and plans. This allows the parent to be kept in the loop of what are the upcoming plans and how far their kids have improved. ]]> 2020-07-08 12:27:38 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/650037201 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/650039398 Stakeholders might object against the comments from the coaches, as they probably might want to hear what they wish to hear. This is due to the expectations the stakeholders have set from the start.]]> 2020-07-08 12:30:58 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/650039398 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/650040741 The coaches can always have meetings with the stakeholders to always review what the goals are.]]> 2020-07-08 12:33:19 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/650040741 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/660113868 information being to technical that the parents may not understand

]]> 2020-07-22 13:42:29 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/660113868 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/660114306 Use less technical terms so that the parents would understand]]> 2020-07-22 13:43:00 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/660114306 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/660115087 Stakeholders may have different plans in mind, that is not in line with what the coach is doing]]> 2020-07-22 13:43:55 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/660115087 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/660115801 Have the planning session together with the stakeholders]]> 2020-07-22 13:44:38 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/660115801 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/682450172 Communication barriers caused when coaches send messages to parents may happen, for example the parents’ being unaware of the technical elements for a sport such as rock climbing may demand why their child is doing “Such a dangerous activity” 

Whilst the coach being loose with his choice of vocabulary, mixing up the concepts of Risk and Severity for  the risk management framework, as well as missing out on mentioning the measures in place to address and mitigate risk. Causes concern for the parents. This is due to the coach’s inability to use the right choice of words to assure the parents, inability to communicate information accurately and missing out entirely on key information.

The result is that the parents’ are no more assured of their child’s safety than before asking for the coach’s assurance for safety regulations for the sport.


]]> 2020-08-17 09:31:34 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/682450172 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/682461734 Message delivery to the parents/other stakeholders should be:

1) Confidence in the Coach.
- The coach must in-still the Stakeholders with confidence by having the right qualifications, certifications and stay relevant to his or her craft via regular revision and practice of the craft.
- Coach is able to justify what he does for trainings professionally and  to dress and conduct lessons in an appropriate manner.
- Be available and contactable by the relevant stakeholders should the need arise.

2) Suitability of the athletes.
- The athletes who make up the team must be willing and able to take on the responsibilities and the demands of the sport.
- Athletes with medical conditions are advised to sit out or to not participate in the CCA entirely for safety.
- Athletes who undertake the task of joining the competitive team must take ownership of their own performance and to achieve goals for the team together with the team.
- There is no chance given for injury to occur and the well-being of the students is well-managed.

3) Stakeholders Receive Clear, Relevant and Timely information to their enquiries.
- Clear: avoiding the use of jargon and technical information should be followed up with a relatable analogy where necessary. 
- Never lie, cover up information or withhold material information to brush over inconvenient truths so that there is a clear establishment of trust. 
- Being misleading about material facts is detrimental to the confidence stakeholders have in coaches.
- Actions undertaken by the coach is within rational context and able to have its be means be justified.

- Relevant: the answer provided must be directly relevant to the stakeholders’ concerns in the matters and address their concerns in a reasonable manner, or be directed to the right outlet to fulfil their demands.

- Timely: be reasonably contactable via official channels and other accepted means of communication for enquiry, and to resolve stakeholders‘ concerns in a reasonable timeframe to satisfy their concerns.


]]> 2020-08-17 09:54:59 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/682461734 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/682473748 Stakeholders’ may not understand or is not in a conducive environment to receive coaches’ messages.

i.e. coach is talking to the parents whilst trying to organise training out in an open field with a high athlete to coach ratio. Also the distracted coach gives vague answers to the parents who are bothered by the hot environment and they in turn are not able to grasp the essence behind the messages.]]> 2020-08-17 10:22:22 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/682473748 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/682475383 Stakeholders must accept that the coach requires time to get back to their concerns and enquiries.

The coach should be consistent in his treatment of stakeholders and be able to answer professionally, in a conducive environment where all interested parties in the communication is able to give their fullest attention to the topic at hand.

Stakeholders can be informed about the decisions of the coach for regular activities through official letters from the coach or school, ahead of time to keep them informed about happennings.]]> 2020-08-17 10:25:38 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/682475383 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/696467893 when an idea is conveyed and understood by the learner but gets distorted along the way, forgetting to relay immediately and/or adding in own personal idea instead of direct translation]]> 2020-08-25 03:39:16 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/696467893 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/696472162 coach may convey message directly to various parties to ensure all are on the same page ]]> 2020-08-25 03:43:20 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/696472162 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/696479838 understanding of the sport between 'layman' and coach may be interpreted differently. there may also be the issue where the stakeholders want to achieve a certain goal but it may not be the best from the coach point of view. ]]> 2020-08-25 03:50:50 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/696479838 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/696484995 discussion together with the various stakeholders and voicing out the concerns and ideas to align the Goal ]]> 2020-08-25 03:55:57 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/696484995 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722498641 Coaches do not understand the expectations or commitments of the parents]]> 2020-09-05 08:11:55 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722498641 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722499042 Share program plans, communicate and review goals]]> 2020-09-05 08:13:17 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722499042 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722499373 Stakeholders may not have the same view as the coach]]> 2020-09-05 08:14:24 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722499373 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722499593 Communicate and plan the goals together with the stakeholders]]> 2020-09-05 08:15:08 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722499593 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722669231 Language and vocabulary barrier cause instructions to not be passed on accurately]]> 2020-09-05 15:27:04 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722669231 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722670120 Allow two way communication, allow athletes to ask questions of instructions are not clear

Get parents to know what you are doing right from the start]]> 2020-09-05 15:28:45 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722670120 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722671268 Coach may have used words that he thought is normal as he used it on a daily basis but parents or new comers to the sport might not understand and interpret it differently


]]> 2020-09-05 15:30:55 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722671268 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722673454 Write it down and pass it to them, give the training plan right from the start,

If athletes are young, involve the parents in discussion as much as possible]]> 2020-09-05 15:34:28 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/722673454 seanyong1 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724067902 Different assumptions in the communication and lack of having common ground/expectations.]]> 2020-09-07 03:39:32 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724067902 seanyong1 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724072823 Share goals and find common ground. Take student's priorities into account, such as exams etc.]]> 2020-09-07 03:43:04 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724072823 seanyong1 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724073762 Coaches in communicating might not have taken into consideration other stakeholders' goals and ideas.]]> 2020-09-07 03:43:42 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724073762 seanyong1 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724075769 Engage with stakeholders first and find out their own objectives and goals.

Practice active listening so that when message from coach is sent, coach may reduce the interfering noise.]]> 2020-09-07 03:45:10 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724075769 ongwenqianbiz https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724306495 Differing expectations]]> 2020-09-07 06:11:19 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724306495 ongwenqianbiz https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724307563 Conscious effort during every communication to ensure effective communications by employing active listening and prioritizing athletes' well being. ]]> 2020-09-07 06:11:54 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724307563 ongwenqianbiz https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724311325 Misunderstanding and misinterpretation due to choice of words.]]> 2020-09-07 06:14:13 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724311325 ongwenqianbiz https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724314289 Communicate intentions clearly ]]> 2020-09-07 06:15:52 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/724314289 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/725906651 - Mismatch of expectations
- Too much interferences in communication process
- Conflict arises due to differences in focus]]> 2020-09-08 02:52:30 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/725906651 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/725918120 Active listening e.g express empathy in showing care and respect to what they have to say with verbal and non-verbal cues.]]> 2020-09-08 02:59:37 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/725918120 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/725926594 - unclear goals and objectives
- conflicting interests]]> 2020-09-08 03:04:56 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/725926594 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/725932272 -Be specific and consistent in your message.
-Look for feedback that message has been interpreted correctly
-Tailor your message to receiver's experience]]> 2020-09-08 03:08:38 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/725932272 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/762048014 Communication without consultation or empathy leading to mis-match of expectation, friction and fallout e.g. changing a training session time without reason impacts a stakeholder own planning.

]]> 2020-09-20 14:58:00 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/762048014 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/762051392 Direct consultation and communication with the end Stakeholder, face-to-face or directly via telephone - ask about expectation and impact of any change to schedule, direction of coaching etc.

]]> 2020-09-20 15:01:23 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/762051392 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/762054218 Unclear on decision making reasoning from the instructor.
Lack of sharing expectations 
Lack of empathy and direct communication closes willingness to collaborate]]> 2020-09-20 15:04:34 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/762054218 mohamad_arizal_ahmad https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/802543211 Parents might not understand roles of child in the team- might not be able to relate to the coach perhaps if he decided not to register her for the competition as she is not ready]]> 2020-10-05 10:59:36 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/802543211 mohamad_arizal_ahmad https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/802544838 Share teams goals and objectives and provide termly feedback on athlete's ability to parents]]> 2020-10-05 11:00:46 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/802544838 mohamad_arizal_ahmad https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/802546216 Different point of view, blindsided by situation, unable to react in real time]]> 2020-10-05 11:01:35 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/802546216 mohamad_arizal_ahmad https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/802547144 Clarify during break of after game, remain positive (think that referee is not biased and is also learning)]]> 2020-10-05 11:02:15 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/802547144 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/806175366 parent might insist that it not important

]]> 2020-10-06 10:34:53 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/806175366 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/806178304 explain that the team won't be able to operate without him and it would be a good experience]]> 2020-10-06 10:36:57 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/806178304 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/950857352 2020-11-23 03:12:57 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/950857352 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1093578141 Lingos only known to coaches and athlete that might cause misunderstandings to outsiders.]]> 2021-01-16 09:31:54 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1093578141 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1093578845 Two-way communication face to face, or with a middle person. ]]> 2021-01-16 09:32:29 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1093578845 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1093579486 Conflicting interests and a lack of understanding in communicating one's point of view.]]> 2021-01-16 09:33:10 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1093579486 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1093580331 Specificity and relevance when talking about topic on hand. ]]> 2021-01-16 09:33:58 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1093580331 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1104697208 Conduct frequent meetups to update and discuss openly]]> 2021-01-20 08:32:20 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1104697208 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1104702449 Emotions are not expressed accurately with just words, and might cause misunderstanding]]> 2021-01-20 08:33:51 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1104702449 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146284213 *Communication breakdown 
due to:-
1) Coach's sports terminology of cues/acronyms. 
2) Language accents & verbal clarity of informations.
3)Coach's should send both verbal & non-verbal messages to safeguard unnecessary issues.
4) 'Selective Hearing' or external assumptions from 'receiver' instead of consulting respective coach.
5) Standards & Expectations are not abide by parents.
6)Conflict of interests.
(Not certain on decision-making.)
7)Updates from Coach are not consistent leads to issues. ]]> 2021-01-31 20:54:55 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146284213 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146323829 Rectify the barriers :-
*(Heighten Professionalism).
1) Verbal & Non-verbal communications.(Pair up with another Coach/Assistance on interpreting(language) at a meeting.
2) Implement occasional meeting sessions via  Zoom -to clarify updates & inquiries.
3) Create Parent Support Chat groups to reach out in real-time.
4)Photos, videos & anecdotal reports on the athletes progressions for evidential & testimonial purposes.
5) Implement an 'Active listening' between 'Athletes' + 'Parents'+ 'Teachers' + 'Stakeholders'.
(Voice record - any durations of meeting.) 
6) Circulate updates regularly.

]]> 2021-01-31 21:21:00 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146323829 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146368107 1) Misinterpretation, 'Selective Hearing', miscommunication, 
wild-assumptions & clarity of language .
2) Incompetency of the Coach -lack of Professionalism.
3) Inconsistency on 'desicion-making', updates/information across.
4)Conflict of interests & objectives clashes. 
5)Unreliable meetings & information not tally.   ]]> 2021-01-31 21:53:22 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146368107 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146388696 1) Regular updates both 'Verbal ' & 'Non-verbal' communications.
2) Strengthen relations - implement regular meetings with parents & stakeholders.
3)Seek parents & stakeholders -cooperation & affirmation on their understanding towards the  procedures & training programs for the athletes.
4) Heighten professionalism & competency.
5) Review, Reflect, Evaluate & Implement.]]> 2021-01-31 22:10:50 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146388696 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146926114 Language Barriers.
Poor Explanations.
Level of understanding.
Negative thinking.]]> 2021-02-01 04:36:03 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146926114 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146929443 Language barriers: Get a translator so that message is delivered.
Poor Explanations: Ensure that message is delivered straight to the point and do not beat around the bush. Do not get distracted.
Level of understanding: Get receiver to repeat the message to ensure both have the same understanding.
Negative Thinking: To ensure receiver has an open mind for them to receive the message sent.]]> 2021-02-01 04:37:47 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146929443 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146939279 Selective listening: Only hear what they want.
Misunderstanding.
Attentiveness.]]> 2021-02-01 04:42:56 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146939279 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146942090 Convey the message direct and straight to the point. Ensure their attention is on sender. Get them to repeat so that sender and receiver are on the same frequency.]]> 2021-02-01 04:44:22 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1146942090 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1153144794 1. language issues
2. cultural issues
3. what parents want vs what the 
     coach wants
4. employers may have their own
     business priorities and do not            see the sports as important
5. officials have their own thinking
6. tempers and impatience
7. misunderstanding each other]]> 2021-02-02 11:46:43 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1153144794 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1153161839 1. listen
2. explain 
3. exercise patience
4. make both understand each 
     other and are on the same page
5. find compromise i.e. give and 
     take
6. respect the other party

]]> 2021-02-02 11:52:38 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1153161839 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1153173241 1. only hear what they want to hear
2. misunderstand the message
3.  already have preconceived 
     views and not open to coach's 
      words
4. language issues
5. have their own set of priorities
6. cultural issues ]]> 2021-02-02 11:56:34 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1153173241 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1153189213 1. face to face delivery of the 
     message, so no
     misunderstanding
2.  to the point and accurate 
      message
3.  ensure language is not an issue
4.  stakeholders to be filled with
      team's objectives and big
      picture
5. win stakeholder's support]]> 2021-02-02 12:02:22 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1153189213 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1240986385 Using examples which the new generation does not understand will not be able to give them the results]]> 2021-02-25 13:49:50 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1240986385 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1240990962 Be more specific in the instructions]]> 2021-02-25 13:50:41 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1240990962 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1240992975 provide a visualization goal / target so that they can see the desired outcome ]]> 2021-02-25 13:51:02 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1240992975 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1240996801 Maybe tired from school, work, family and not be able to listen attentively.
Listen, and address their concern and once they have let it out, perhaps they can come back to the topic ]]> 2021-02-25 13:51:47 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1240996801 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241002023 Notes, pen and pater to take down instructions, create an environment without distractions]]> 2021-02-25 13:52:47 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241002023 yongwei1349 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241380655 Inconsistent messages that contradict. Non specific messages that can be interpreted negatively. When sending messages to parents it should be clear and consistent. The message should be detailed and concise.]]> 2021-02-25 14:58:24 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241380655 yongwei1349 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241388511 One strategy is to get it clear: "What is the object of my message"

And with the object, it is important to consider how the audience will feel. Thus being supportive and emphasizing on important points is essential. It is also key to not seem too closed minded.]]> 2021-02-25 14:59:45 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241388511 yongwei1349 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241408926 In the receiving of the messages, there are interfering noises. There should be two-way -communication so that misunderstandings can be reduced.]]> 2021-02-25 15:03:24 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241408926 yongwei1349 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241415849 It is best to remember and write down details that have been mentioned. It is essential to listen carefully, not all parties will directly mention the issue. Thus by reading between the lines and remembering key details and listening well it may lead to better communications.]]> 2021-02-25 15:04:36 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1241415849 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1305434224 Parents may not understand the terms used by coaches (technical terms, sports lingo) as the parents may not play the game themselves.]]> 2021-03-13 14:44:26 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1305434224 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1305434857 Do not assume parents understand what the terms mean. Use teaching aids or various medias to help get the point across to them.]]> 2021-03-13 14:44:57 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1305434857 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1305435935 Cannot hear because of other noises in the venue.]]> 2021-03-13 14:45:49 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1305435935 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1305436618 Use charts to send the message across (e.g. old days of racing, messages to drivers were written on big whiteboards)]]> 2021-03-13 14:46:19 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1305436618 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1314083089 Parents are too busy with their day to day work. Hence, information are usually "missed" or "delayed".]]> 2021-03-16 06:05:51 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1314083089 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1314093430 Understand the behavior / working style of the receiver.  Send the message towards the end of the day or do short calls to address much important matters if necessary. ]]> 2021-03-16 06:09:40 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1314093430 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1314105811 Initial establishment of the agreement / objective wasn't clear. Example: payment terms and objective of the class / training. ]]> 2021-03-16 06:13:59 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1314105811 https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1314114921 Listen carefully , respond clearly and reaffirm the intention of the objective / intention. ]]> 2021-03-16 06:17:10 UTC https://padlet.com/republicpolytechnic/zhikla2q8moc/wish/1314114921