Change: Engaging Team Members & Communicating the Need by Matthew Romond https://padlet.com/mdr2176/zc52zpfxxiw8ylvt en-us 2021-04-14 18:58:19 UTC 2021-04-20 17:11:57 UTC hello@padlet.com Group 9 sfenichel https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438924183 - Transparency 
- Commitment (walk the walk, practice what they preach) 
- Vulnerability to create the safe space 
- Authenticity  
- Being open about not having all the answers rather than telling people what they want to hear to placate them in the short term 
- Communicate with the end in mind v/s the short sighted view 
- Admitting that there is a danger of failure. Set the expectations that the mistakes will be made (unavoidable, really) 

]]> 2021-04-20 16:55:49 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438924183 Embed https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438926390 in everything you are doing]]> 2021-04-20 16:56:15 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438926390 Accountability dvelasquez7 https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438926751 Check in with them to be sure they are doing the work that's expected, feedback on how to do it better/different.]]> 2021-04-20 16:56:20 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438926751 Consistency https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438929117 Leaders sharing the same message in the same way]]> 2021-04-20 16:56:47 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438929117 What doesn't work... https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438932298 Ignoring that a change is happening - not saying what is happening.  The people make up a story and its usually the worst case scenario.]]> 2021-04-20 16:57:23 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438932298 Empathy https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438932418 Vulnerability ]]> 2021-04-20 16:57:24 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438932418 CEO and senior management having lunches with employees to get direct feedback https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438932635 2021-04-20 16:57:27 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438932635 articulating need for chnage https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438934300 getting the team members to articulate the need for change - where are there opportunities to strengthen what we do and what are the challenges in the work?]]> 2021-04-20 16:57:46 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438934300 Clear about the WHAT, but don't dictate the HOW https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438935804 Provide vision and direction, engaging employees in co-creating the solution]]> 2021-04-20 16:58:03 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438935804 Empathy https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438937012 Take the time to listen. Take the time consider those that are different from you. Balance your desire for the change you want with how others would react to and live in that change.]]> 2021-04-20 16:58:14 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438937012 buy-in https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438937907 buy-in from stakeholders. who are you offering the change to and what's the value add for them? Whether it's a cross functional team, group of individuals... have them understand what changes will occur and how their daily routine will be effected (especially if they are reluctant)]]> 2021-04-20 16:58:22 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438937907 Employee engagement surveys to surface issues, followed by workshops to discuss key issues identified https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438937998 2021-04-20 16:58:23 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438937998 Acknowledging challenges https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438939381 Acknowledging certain challenges/ struggles employees are facing during change/ executing the change. ]]> 2021-04-20 16:58:39 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438939381 Task Forces https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438939571 Cross cutting in different parts and levels in the organizations. ]]> 2021-04-20 16:58:41 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438939571 Active Listening https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438939767 Truly and deeply understanding concerns.]]> 2021-04-20 16:58:43 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438939767 Acknowledge when changes are reactive to current situation (vs. anticipated) https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438942572 and be mindful of being too reactive]]> 2021-04-20 16:59:16 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438942572 Empathy and compassion https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438943905 2021-04-20 16:59:32 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438943905 Adapting to future state https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438944139 ability and willingness to adapt (a wide spectrum) so working with people who fall at different points along that spectrum

]]> 2021-04-20 16:59:35 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438944139 Model the way and reinforce the behavior https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438945144 Acknowledge the difficulty AND actually do something about it.]]> 2021-04-20 16:59:46 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438945144 Group 7 https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438946033 1. Assess readiness and needs: Know whether everyone is ready. If they are not ready, how to overcome that. Check in with people. What kind of communication people need . 
2. Access to Communication: different ways to access communication and what types of communication they want.]]> 2021-04-20 16:59:56 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438946033 Getting voices of people at multiple levels to speak to why change is needed https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438947031 Once you find different people at different levels of org to agree - make sure their voices are heard]]> 2021-04-20 17:00:05 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438947031 Town Halls https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438947645 Invite stakeholders -- even outside the organization is helpful.

]]> 2021-04-20 17:00:12 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438947645 Group 9 sfenichel https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438949545 - Getting stuck in the abstract 
- Change is being imposed on people, and the assumption that there is no need to communicate 
- Not having the why? 
- The why? feels to be more about the organization rather than the people ]]> 2021-04-20 17:00:34 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438949545 Rumor Mill https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438951304 Changes being sent out by rumor and creating chaos rather than official communication with the truth]]> 2021-04-20 17:00:55 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438951304 lack of communication https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438955704 if you start off the process communicating at all levels but at some point "drop off" resistance will increase throughout change efforts]]> 2021-04-20 17:01:47 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438955704 Create space to process the change https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438956457 ...before pushing people through it.]]> 2021-04-20 17:01:54 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438956457 Confusion about Decision Making https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438957086 Need clarity on Decision-making roles are. And... the variety of possibilities (Authoritative, Consultative, Participative)]]> 2021-04-20 17:01:59 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438957086 commitment & sustaining https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438960085 so important so that resistance doesn't bubble up]]> 2021-04-20 17:02:35 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438960085 Getting Yourself Aligned https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438963391 As a leader, you need to go thru the change curve yourself and believe in the future vision / change]]> 2021-04-20 17:03:11 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438963391 How to communicate difficult messages to those who are adversely affected by the change https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438965391 2021-04-20 17:03:33 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438965391 Time and Effort https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438965661 Engaging employees take connecting 1:1 and truly acting on what you're hearing. Many leaders do not have time to do this.]]> 2021-04-20 17:03:36 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438965661 Emotions... https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438972606 How to keep the calm in the dialogue]]> 2021-04-20 17:04:53 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438972606 Skepticism https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438975940 How to overcome the "here we go again" from past failures of change.]]> 2021-04-20 17:05:32 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438975940 Solving new problems through old frames https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438976182 Sometimes leaders involved with the transformation haven't truly changed their mindset and end up solving new problems through old frames and inadvertently reversing progress]]> 2021-04-20 17:05:34 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438976182 Directives https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438981492 Immediate actions without reasoning or time or not thinking about customers.]]> 2021-04-20 17:06:34 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438981492 Leaders being visible on the front line and supporting the people https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438982416 2021-04-20 17:06:44 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438982416 Need Repetition https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438982559 There is a need for consistency and repetition as others are going through the change and understanding how this impacts them and their role.]]> 2021-04-20 17:06:46 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438982559 Group 7 https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438985972 1. Timely communication 
2. Get message across to a larger audience 
3. Juggling different priorities and needs
4. Listen to and work with majority but also work with other groups 
5. Offer support to direct supervisor ]]> 2021-04-20 17:07:20 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438985972 Emotional Intelligence https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438987434 Awareness]]> 2021-04-20 17:07:37 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438987434 Staying curious https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438989062 2021-04-20 17:07:52 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438989062 Clarity, transparency, clear communication of boundaries https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438995800 2021-04-20 17:09:04 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438995800 Self-work https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438998723 How capable is a person of being aware of the inner processes they have gone through themselves as they have determined whether they commit (or don't) to the change. If the person can connect with that they may have a better foundation for a meaningful interaction with folks on their team who are going through their own processes to connect with and internalize the change.]]> 2021-04-20 17:09:37 UTC https://padlet.com/mdr2176/zc52zpfxxiw8ylvt/wish/1438998723