Implementation Failures by Rosalyn Di Cesare https://padlet.com/rosalynmdicesare/za9ta7siq5bf Examples of technology implementation failures en-us 2016-10-31 01:45:30 UTC 2026-03-17 03:08:37 UTC hello@padlet.com SAP Implementation at Avon rosalynmdicesare https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/134126832 When: 2013

Impact: $100M and $125M write-down on Balance Sheet

Why: The software did not work with Avon's business model.

Link: http://www.informationweek.com/software/enterprise-applications/avon-pulls-plug-on-$125-million-sap-project/d/d-id/1113061

Rosalyn M. Di Cesare

]]> 2016-10-31 01:46:01 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/134126832 U.S. Air Force Failed ERP Project Implementation https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135181446 When: Began in 2004

Impact: "blowing through a billion dollars over seven years of development"

Why: It wasn't "feasible or affordable" and was taking too much time to implement.

Link:
http://spectrum.ieee.org/riskfactor/aerospace/military/us-air-force-blows-1-billion-on-failed-erp-project

Gloria Malette]]> 2016-11-03 17:49:38 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135181446 Archimedes's Mirrors https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135181458 When: Approx 200 BC. Later tested by the Mythbusters.
Impact: Virtually nothing, minor distraction. (Note: Some debate this because records from 200 BC are vague, but ultimately the Romans won the war so it must have failed)
Why it failed: The technology simply wasn't there at the time.
Link: http://www.hellenicaworld.com/Greece/Science/en/Mirrors.html
Explanation: Ultimately technology sometimes fails, not due to the fact that the idea is flawed or implausible, but because the technology simply isn't there yet. The Mythbusters came to the conclusion that mirrors alone do not have the power to transfer the sun's rays into a weapon. However imagine this in a more sci-fi style weapon. A satellite cannon, that charges up an energy weapon using solar panels on it. Even now, we don't have the technology to pull off such a weapon, but the 'science' is at the very least plausible, and it's basically the same idea. Turn the sun's rays into some kind of energy weapon. Ultimately the mirror plan failed, not because using the sun as a weapon is flawed, but due to the fact that it was done in 200 BC and not 2300 AD. The technology simply wasn't there to make the idea work.
- Timothy Waite.]]> 2016-11-03 17:49:40 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135181458 ERP implementation Failure at Hershey Foods Corporation https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135188119 When: 1993

Impact: profits for the third quarter 1999 dropped dramatically
So what happened
For starters when Hershey missed there initial deadline of April 2009 they decided to go with a Big Bang Strategy

Why:
Lack of communication between distribution leaders and implementers
There was no solid strategy for communication to upper management of the projects progress.

Link:https://prezi.com/rk7ft1bbqtpg/erp-implementation-failure-at-hershey-foods-corporation/

Junghye Cho]]> 2016-11-03 18:03:49 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135188119 samanthalalx https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135193817 2016-11-03 18:17:20 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135193817 samanthalalx https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135194687  What: Theranos
When: March, 2016

The blood-testing devices that failed to meet the company’s own accuracy requirements for a range of tests, and putting thousands of patients at risk of misdiagnosis.

A redacted version of the report details many deficiencies found by the Centers for Medicare 

Impact: company had a 9 billion dollar valuation prior to this
Samantha Lal]]> 2016-11-03 18:19:31 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135194687 UK Government Failed NPfIT NHS IT programme https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135240112 When: 2011

Impact: 12 billion euros

Why: The project was not completed to the initial plan. It was not as functional as it was supposed to be, therefore, how and when it could be used would have been significantly limited.

Link:
http://www.computerworld.co.nz/article/494906/uk_government_scraps_billion-pound_npfit_nhs_it_programme/

Laura Clayborne]]> 2016-11-03 20:51:27 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135240112 Nike's Supply Chain & ERP systems https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135250059 When: 2000

Impact:
More than 100 million in lost sales, depressed its stock by 20%, and class action lawsuit.

Why:
The i2 demand-planning engine incorrectly output orders for thousands more Air Garnett sneakers than the market wants and called for thousands fewer Air Jordan than were needed.
Link: http://www.cio.com/article/2439601/supply-chain-management/nike-rebounds--how--and-why--nike-recovered-from-its-supply-chain-disaster.html
Hady Martinez]]> 2016-11-03 21:48:33 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135250059 Nike's Failure https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135270497 When: 200

Impact: Nike regressed for the following two years from the hit and lost millions of sales and had a drastic drop in stock

Why:  They implemented a new supply chain software from i2 that confused orders between Air Jordan shoes and Air Garnett shoes and cause inventory concerns and shipping problems
Link: http://www.icmrindia.org/casestudies/catalogue/Operations/SCM%20and%20ERP%20Software%20Implementation%20at%20Nike-From%20Failure%20to%20Success.htm
Cameron DeBoer]]> 2016-11-04 01:23:36 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135270497 Student Portal Failure https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135410643 What: buggy student portals and ERP applications at the University of Massachusetts, Stanford and Indiana University. 
When: 2004
Impact: 27,000 students unable to find classes or collect financial aid checks.
Why: They implemented a new student portal, which still had many bugs. These were later fixed and students were able to get schedules.
Link: http://www.cio.com/article/2429865/enterprise-resource-planning/10-famous-erp-disasters--dustups-and-disappointments.html
Natasha deSousa
]]> 2016-11-04 15:14:20 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135410643 Waste management sues SAP over ERP implementation https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135650915 When: March 27, 2008

Why: Waste management alleges that SAP execs' fraudulent sales scheme

Impact: cost the trash-disposal giant more than  $100 million

Link:
http://www.infoworld.com/article/2648303/applications/waste-management

Xiaoyan LI]]> 2016-11-07 00:14:39 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135650915 https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135974966 What: Sapphire Iphone screens
 
When: 2014

Impact failure: 1 Billion dollars 

Why: The cost to manufacture Sapphire is extremely high, and apple already sell their Iphones at a very high price. Therefore, if they were to include the sapphire screen, the phone would only be more expensive. Another reason why their idea didn't work out was because Apple try to be unique by having a big yet slim phone. Having sapphire screen would make the phone 30% denser which is a considerable amount and noticeable amount as well. 
 
 
https://www.technologyreview.com/s/533546/the-top-technology-failures-of-2014/

http://new.time.com/3377972/why-apple-didnt-use-sapphire-iphone-screens/

Mohammad Mohasseb
 
]]> 2016-11-08 01:08:34 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/135974966 https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136454006 Who: Ingram Micro

What: Ingram Micro announced problems with a SAP project, what was supposed to provide value and a more efficient environment

Impact: Net Income dropped about $20 million in the same quarter the previous year

Why: Primarily attributable to difficulties transitioning to a new enterprise system in Australia. 

Link: http://www.computerworld.com/article/2500604/technology-law-regulation/10-biggest-erp-software-failures-of-2011.html

Darlyn Khun


]]> 2016-11-09 16:16:31 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136454006 https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136604855 2016-11-10 00:54:10 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136604855 What: Emergency Services Unavailable for Six Hours in Washington and surrounding states https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136605003
When: April 2015

Impact: This system failure affected 81 call centres that handle 9-1-1 calls. It was expected that approximately 6,000 people were not able to connect to 9-1-1 operators in the Washington area including parts of other states.

Why: "A study from the Federal Communications Commission found an entirely preventable software error was responsible for causing the service to drop."

http://www.computerworlduk.com/galleries/infrastructure/top-10-software-failures-of-2014-3599618/

G. Ball]]> 2016-11-10 00:55:40 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136605003 Samsung Galaxy Note7 https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136614574 When: Aug. 2016

Impact: Samsung is expecting $5.4 billion in total losses from the cancellation of the Galaxy Note 7 smartphones.The company has received 92 reports of the batteries overheating in the US, including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.

Why:  The lithium-ion batteries from a certain supplier can overheat and catch fire.

Link:http://www.strategicvisionpr.com/samsung-epic-crisis-failure
https://www.rt.com/business/362754-samsung-smartphones-profit-fall/

-Xingchen Guo]]> 2016-11-10 02:38:37 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136614574 IBM Payroll https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136627207 When:2011

What: IBM Payroll system in Nova Scotia for nurses made erroneous payments to nurses for at least six months this year.

Why: Its usually caused by Junior Consultgants and weak Testing

Impact: Some nurses were underpaid during  this period while other nurses received double their pay. To make matters more confusing nurses in this province earn different amounts each pay so it was hard for them to detect extra payments.

Andrés Montoya


http://www.pcworld.com/article/246647/10_biggest_erp_software_failures_of_2011.html]]> 2016-11-10 05:09:30 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136627207 TAURUS- London Stock Exchange https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136704820
When: March 1993

Impact: 75 Million UK Pounds lost by London Stock Exchange.
400 Million UK Pounds lost to Stakeholders

Why: Failure to align the differing interests of the stakeholders. Lack of effective governance. Poor strategic decision making. System was a poor fit to the London Stock Exchange requirements.

Link
http://calleam.com/WTPF/?p=3474

Adam Theodoulou]]> 2016-11-10 13:20:16 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136704820 The Navy's $1 Billion Dollar Blunder https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136833456 When:1998

Impact: The United States Navy sunk $1 billion dollars into four different ERP pilot projects

Why: Did not meet the standards of the Navy because it was incompatible.

Link:http://blog.360cloudsolutions.com/Top-Six-ERP-Implementation-Failures

Ricardo Barillas]]> 2016-11-10 18:15:48 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/136833456 https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/227713539 2018-02-03 04:00:48 UTC https://padlet.com/rosalynmdicesare/za9ta7siq5bf/wish/227713539