BROKEN ALEXIS by Johnathan Yip https://padlet.com/johnathan433/z9esvggxssfn7n0a SIP PROTOTYPE CREATION en-us 2021-01-12 05:43:08 UTC 2023-03-17 11:43:25 UTC hello@padlet.com Broken Alexis Needs: johnathan433 https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077126758 1. Anonymity when sharing personal problems. 
2. Empathy from those who he/she shares her problems with.  
3. Someone close to be there for him/her. ]]> 2021-01-12 05:45:38 UTC https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077126758 First Contact (Describe how your persona first hears about the solution) - One day, Alexis has had enough of feeling the way he/she feels and browses the internet. https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077128968 He/She was just scrolling through recommendations and stumbled across HEAL, a website. ]]> 2021-01-12 05:46:57 UTC https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077128968 Knowledge (Describe how your persona learns more about it) - Curious Alexis decided to click on it https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077145016 When Alexis entered the website, he/she browsed through the contents that the website provided because "heal" is such a hopeful word and he/she was curious to know what kind of services this website provides.]]> 2021-01-12 05:56:49 UTC https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077145016 Action (Describe how your persona obtains it) - Curious Alexis clicked on the 'Talk to our youths' function. https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077147984 He/She realized that this was website allows youths like him/her, who have depression, to share their personal problems with another youth without having to disclose his/her identity. ]]> 2021-01-12 05:58:40 UTC https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077147984 First Use (Describe how your persona uses it) - Broken Alexis chats with the youth on the website. https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077152110 Alexis found someone on the website who she felt comfortable talking to as it was someone who had experienced depression before and could understand the problems that Alexis was facing. Hence she clicked on the link under the volunteer that she found and it leads to verify her identity which then opens a chat page. From there alexis was able to choose if she wants her name to be known and hence proceeded to chat about her problem.]]> 2021-01-12 06:00:55 UTC https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077152110 Ongoing Use (Describe what your persona remembers about it) - Broken Alexis remembers that the website is user friendly. https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077162930 Alexis added the youth that she found on the website to her favorites so that she could talk to her whenever she felt the need to. ]]> 2021-01-12 06:07:36 UTC https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077162930 End - Broken Alexis is slowly recovering from his/her depression, feeling better that there is someone to be there for her. https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077207545 Since then, with the assistance of the friends she met through HEAL, she started her recovering journey, feeling less alone as she is no longer alone in this journey. She knows that the recovery journey may be long and tough, but now she has someone to rely on.]]> 2021-01-12 06:32:57 UTC https://padlet.com/johnathan433/z9esvggxssfn7n0a/wish/1077207545