PERFORMANCE Review Process by Nikki Boraski https://padlet.com/nboraski/z79y34n0q4kn Dana Bentley, Nicole Boraski, Jillian Cantrell, Sandra Muse, William Yerges ......................... Jacksonville University en-us 2019-02-09 15:28:35 UTC 2026-04-25 14:37:02 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Dartstarget.png Responses to Case Study Questions nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329496628 1.      Why would the employees see the current review process as irrelevant?
 
 The employees feel that current evaluation categories do not accurately reflect the number and complexity of the jobs performed at Valley Urgent Care. According to Flynn, Mathis, Jackson & Valentine (2016), performance reviews can affect an employee’s current and future standings within an organization. In order to be used as a proper administrative tool to develop the employee and cultivate human capital, reviews must reflect up-to-date legal and job-related standards.
 
2.      What types of changes should the work team consider in order to improve the process and criteria? 
 
The work team should consider the relevance of the criteria that is used for the job description and performance appraisal. According to Flynn et al. (2016), if irrelevant criteria is included in the measurement process, it is deemed contaminated. If important criteria are not included, it is deemed deficient. Regular review of the job description and performance appraisal by managers and HR staff are necessary to keep the review process up-to-date and free of deficient or contaminated criteria. 
]]> 2019-02-09 15:30:24 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329496628 Overview of Case Study nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329496694 Supervisors at Valley Urgent Care conduct routine performance reviews in the areas of customer service, clinical abilities, communication with patients and peers, attendance and work attitude.  Recently, employees and supervisors have made the recommendation to update the evaluation process. Administration agreed to a review. The HR manager will establish at team of managers to develop a process to better reflect the complexity and variety of jobs performed at Valley Urgent Care.]]> 2019-02-09 15:31:02 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329496694 How to be a leader nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329496825 2019-02-09 15:32:32 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329496825 Pay for Performance: Evaluating Performance Appraisal and Merit Pay nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329506299 2019-02-09 17:01:13 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329506299 Theory, Rationale, and Resources nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329506624 Our efforts in performance appraisal are: Quality Improvement
 
Quality of performance = f(Skill+Effort) x (Efficacy of system being used)
This model suggests that quality of performance is a specific function of one’s skill and effort when multiplied by the efficiency of a system.  If employees are motivated but the system lacks support, quality improvement cannot be obtained. (Thompson, 1993).
 
American Association of Colleges of Nursing (AACN) Safe nursing practice is ensured through Professional nursing accountability.  Professional nursing accountability is an essential behavior that supports harmony between nursing practice and standards necessary to deliver quality and safety in patient care.
 
Theoretical Approaches to Quality Improvement: W. Edwards Deming. “The process is more important than the product” (Butts, 2011)
]]> 2019-02-09 17:04:31 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329506624 nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329506759 2019-02-09 17:05:37 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329506759 Recommendations nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329512956 Goals of employees: That the performance appraisal positively reflect the nurse’s role/job description including alignmentswith professional standards that compliment professional competencies, organizational goals and standards (ANA Scope and Standards of Practice).

Goals of employers: To create a team who will not only update the review process but will provide the employee with a thorough evaluation that improves the outcomes of the organization. ]]> 2019-02-09 18:01:06 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329512956 nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329513986 2019-02-09 18:11:03 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329513986 Summary of Major Concerns in Case Study nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329514100 Review process needs updating. Additional categories should be considered:
•Computer skills
•HIPAA compliance
•Willingness to take on additional duties
•Leadership

Administrator and HR manager will develop a team to update the review process.

Process should be more relevant and meaningful to the organization & employees.
]]> 2019-02-09 18:12:04 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329514100 References nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329514385 Butts, J. B., & Rich, K. L. (2011). Philosophies and theories for advanced nursing practice. Massachusetts: Jones and Bartlett.
Flynn, W. J., Mathis, R. L., Jackson, J. H., & Valentine, S. R. (2016). Healthcare human resources (3rd ed.). Boston, MA: Cengage Learning.
Krautscheid, L. C. (2014). Defining Professional Nursing Accountability: A Literature Review. Journal of Professional Nursing, 30(1), 43-47. doi:10.1016/j.profnurs.2013.06.008
Ohio Nurses Review. (2017). Practice Statement. Guidelines for Position Descriptions and Performance Appraisal. Nursing Practice Statement NP04. Retrieved from https://web-b-ebscohost-com.ju.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=5&sid=0f1e853f-1ad8-432b-966e-1dbe4f2287bf%40pdc-v-sessmgr05
Thompson, J. W. (1993), Quality improvement and performance appraisal. Human Resource Development Quarterly, 4:401-407. doi:10.1002/hrdq.39200040410
]]> 2019-02-09 18:15:14 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329514385 nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329515063 Nursing Performance Appraisal]]> 2019-02-09 18:22:17 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329515063 Questions for Class nboraski https://padlet.com/nboraski/z79y34n0q4kn/wish/329520863 1. What aspects of the performance evaluation are important to you as the employee?
2. As an employer, how would you identify/select a team to update the review process?]]> 2019-02-09 19:23:21 UTC https://padlet.com/nboraski/z79y34n0q4kn/wish/329520863