https://padlet.com/elijahpino79/z73lcnbx47hj How to create good customer service for a convenience store en-us 2019-08-22 11:18:45 UTC 2026-02-25 06:35:11 UTC hello@padlet.com elijahpino79 https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376298589 In a convenience store you have to know the products you are selling and the services you provide. For example, knowing how much a cone of ice cream cost and how much does it cost to clean your car windows. This helps you provide answers for your clients' questions. A good tip for better service is knowing the most recurring questions and build better answers and grow customer satisfaction. ]]> 2019-08-22 11:26:29 UTC https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376298589 elijahpino79 https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376299860 Your attitude towards new customers and old ones are very important for any companies success. It can be as easy as a warm welcome or a smile. A smile can even come trough a talk on the telephone via your voice.]]> 2019-08-22 11:32:31 UTC https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376299860 elijahpino79 https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376300947 Saying thank you to a customer is another great tip for improving your customer relations skills. Gratitude sticks to customers and it's an easy way to build a good habit.]]> 2019-08-22 11:38:07 UTC https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376300947 elijahpino79 https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376301721 Training your staff is an important part of building a company. Your customer service staff should know how to talk to people and interact with new customers to the company. Providing training for your staff gives them the tools for improving their customer interaction skills.]]> 2019-08-22 11:42:40 UTC https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376301721 elijahpino79 https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376302957 There is some emotions involved in the realm of customer service. It is critical for your staff to know they have to answer their customers questions and problems with respect and courteous. You have to never let your emotions take over you while talking to a customer your goal is for the customer to leave in a delighted mood.]]> 2019-08-22 11:51:20 UTC https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376302957 elijahpino79 https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376303709 One of the best tips of customer relations is listening to your customer. Knowing what they are saying out loud and what they are saying non-verbally. A lot of customers say things using body language so use that to your advantage.]]> 2019-08-22 11:57:16 UTC https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376303709 elijahpino79 https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376304835 Responding to a customer is very important and a topic that should not be over looked. a customer service staff member should never ignore any of there their customer. By just saying "I will be with you in a moment" is better then leaving the customer without an answer.]]> 2019-08-22 12:04:36 UTC https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376304835 elijahpino79 https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376608150 To understand how to improve your customer relations department you need the clients feedback. Ask them or send out a survey to recover the most recurring questions. This will help you improve by know how your customers feel about the service or product you provide and how to improve it. ]]> 2019-08-23 11:24:49 UTC https://padlet.com/elijahpino79/z73lcnbx47hj/wish/376608150