● We were asked to try on spa work clothing.

● We clean the spa from 10 a.m. to 12:30 p.m. jointly.

● We were given information about working hours, with two shifts: morning (9:30 a.m. - 6:30 a.m.) and evening (1 p.m. - 10 p.m).

● In the evening, the spa manager, Mimi, requested us to do a facial.

● After that, we shot a spa video with another BYO staff member, Wani, while the manager went to a meeting. Here is a link to the spa video that was created : https://vt.tiktok.com/ZSFxKFJPR/

● We are all permitted to return early today (6:30 p.m.) because the timetable has not yet been finalised.

● At 2 p.m., a customer arrived for a body massage service.

● We saw and learned Wani's customer-specific body and foot massage skills.

● When there are no customers, we training face treatments.

● At 10 p.m., I and my shift partner (wani) began closing the spa. We pack what we need and close the door before returning.

● At 10 p.m., lucky draws conducted by Byo cosmetics and Byo spa & salon every Tuesday are held.

● I was allowed to go home early while Wani and Cik Mimi did live on Byo spa & salon's tiktok and facebook channels.

● I do cleaning (hygiene) with the spa manager, cik mimi.

● I take care of the spa while Aunt Mimi and Ieda go out to buy spa items.

● At 8 p.m., I returned home after breaking the fast.

● Open shift at 9:30 a.m. and clean the spa

● At 10 a.m., handle customer booking (Rebounding + Eyebrow Trim - RM 130)

● That morning there was also a girl cutting hair (RM10)

● In the evening, we help Cik Mimi handle customer manicure (mother) + hair cut (child)

● At 9, we help manage 2 customer bookings (1 customer hair wash - RM 40 + 1 customer facial whiteheads blackheads - RM 59)

● At 10 p.m. we packed up to go back

● Ieda and I open shift at 9:30 a.m and also do spa cleaning

● At 10 a.m., customer bookings come to do eyelash perming (RM59)

● In the evening there is a customer haircut (RM 10)

● In addition, we went to distribute flyers at Byo cosmetic

● At 8:30 p.m., girls get a haircut + hair wash (RM 30) while mom gets a foot spa + full body massage (RM 140)

● Perform spa cleaning as usual

● Customer at 10 a.m. for hair soft treatment + hair ironing (RM 130 by transfers)

● Close shift at 6 p.m

● There are no customers today

● Get instructions from the boss to update the task given by the leader

● Close shift at 6 p.m

● Post spa promo on WhatsApp story according to the task given by the leader

● Clean the spa as usual

● Customers come in the morning for a vit-c facial (watch while learning about it)

● At 2 p.m., we have a facial test + learn full body massage (to demonstrate on the manager's skin)

● In the evening, we prepare to make a spa video

● Ieda closes the spa because she has an evening shift from 1 p.m. to 10 p.m.

● After breaking the fast, Wani and I take care of the shop in case there are customers who come to this spa

● Dispose of garbage and close at 10 p.m

● There are customers who come to the spa to do facials and wash their hair

● At 1 p.m., Ieda enters the afternoon shift

● We held a meeting to discuss some things that need to be done at the spa

●In the evening, we make a video for ramadhan promo

● Full facial training with wani while miss mimi attends an important meeting

● We train for full massage

● At 4 p.m., a customer came with his mother to do a hair treatment + haircut

● At 10 p.m., I close my shift as usual

● Customer comes to do a dermapen facial at 12.30 p.m

● Meeting again at 3 p.m

● Hair wash training

● Ieda closing spa at 10 p.m

● There is a customer for a haircut

● Talk about the Raya promo poster

● Return at 10 p.m after close shift (learn how to close shift)

● Edit poster on canva for raya package

● Make a "GEMPAK RAYA" contest video

● Return at 6:30 p.m

● I have an evening shift from 1 p.m. to 10 p.m

● Tidy up the spa so that the spa looks neat and clean

● Ieda and I went to the laundry to wash the dirty spa cloth

● 2 customers come for haircut + hair wash

● Customer foot massage (45 minutes) performed by Ieda and Wani

● Continue to decorate the spa when there are no customers

● At 10 p.m closing spa as usual

● Create a sentence for the "GEMPAK RAYA" contest video

● A brother came to service the air conditioner

● Customers come at 11.30 a.m. to do facial vit c+ gorgeus raya package (RM119)

● At 3.30 p.m., customer facial glowing + package gorgeus raya (RM69)

● Ieda closing spa at 10 p.m

● At 2:30 p.m., customers get a full body massage treatment (ieda) + facial vit-c (me)

● At 3 p.m., customers come to do a dermapen facial

● Doing spa cleaning

● Customer walk in at 11 a.m. for full body massage (Ieda) + facial treatments (tikah) [RM240]

● Customer booking for eyebrow trim treatment (RM 10)

● Customer walk in for haircut + hair wash treatment at 12.30 p.m (RM 70)

● Customer eyebrows (RM 10)

● Customer comes at 2:30 p.m. to do hair treatment + facial vit c

● Customer hair cut for children + customer facial vit-c at 2.30 p.m. (RM 84)

● VVIP customer at 10.30 a.m. (facial vit c) last treatment

● Customers come at 12 p.m for facial glowing + hair wash (RM 38)

● Clean the spa after the customer's child has soiled the spa

● At 3 p.m., customers pay for a booking for facial dermaplaning treatment (Rm99)

● Prepare 3 spa videos

● I close my shift at 10 p.m

● Today there are no customers or activities

● Ieda went to look for flowers with Mimi

● Wani and I wash the toilet

● A customer came for a haircut

● Create a tiktok raya trend

● Breaking fast with byo cosmetics

● 2 customers (17 treatments)

▪︎ 1st customer

- hair colour

- facial collagen

- body scrub

- flower bath

- etc

▪︎ 2nd customer

- hair colour

- clean

- full body massage

- flower bath

● Take care of the counter today

● There are 3 hair customers (2 rebonding, 1 hair cut)

● Closed shift at 8.30 p.m

● Clean the spa

● Customer comes to do hair cut treatment

● Close shift at 6 p.m

● Clean the spa

● At 12:30 p.m., customers come for a vit-C facial treatment (RM 69)

● At 1 p.m., the customer does a hair cut and hair wash

● Customers come for foot spa treatment

● At 5 p.m., customers come for eyebrow trim (RM 10)

● At 6 p.m., closing spa

● Doing spa hygiene

● PORTLUCK raya with byo cosmetics at 2 p.m

● 6:15 pm, customer booking (hair treatment + haircut)

● Prepare the boss's linktree.

● Meeting with madam ika

● Take care of the counter

● Continue the work of creating a website

- vit-c facial and hair wash

● 12:30 customer booking - 2 PEOPLE (RM140)

- head massage and hair wash

● 12:50 customer walkin (RM 10)

- haircut

● 4pm customer walk-in (RM6)

- children's haircuts

● 4:15 customer booking (RM10)

- trim eyebrows

● 2 p.m customer facial vit C and children's hair wash

● Shift closes at 6pm

● Haircut RM10

● Make a spa promotion poster

● Closed shift 6pm

● 2.40pm cust walk in for rebonding RM 60 (cash)

● 4 p.m hair treatment + facial vit c RM119 (CASH)

● Close shift at 6.30 p.m

● 11 a.m customer walk in for hair cut rm10

● 2 p.m customer walk in for hair treatment RM60

● 4pm customer walk in for hair cut rm10

● 6 p.m close shift

● Make a spa video at 12 pm

● At 10.31 a.m, make a tiktok video for spa

● 1 p.m to 2 p.m customer walk in for facial promo RM 19

● 11 a.m customer walk in for hair cut & hair wash RM36

● 2 p.m customer walk in for hair cut & hair wash RM29

● Make a video spa

● 2 p.m customer walk in for glowing facial rm19

● 11 a.m customer booking for powder embroidery (ieda doing facial, manager doing powder embroidery)

● 2 p.m customer walk in for hair cut for 2 people (RM15)

● 1.30 p.m, Ieda did a dermapen facial exercise for miss Mimi

● At 5.45 p.m, cust walk in to get a haircut rm10

● Closing the spa

● Found 2 dead rats and clean it

● 11 a.m. customer walk in for hair cut 2 people (RM 15 + RM 15 - cash) + hair wash (RM 19)

● 11.30am customer booking for hair wash (RM 19)

● 11.40 a.m. customer walk in for hair cut (RM15 QR) and hair wash (RM19) cash

● Customer booking at 2 p.m for promo special (sauna, full body massage, body scrub) (RM159) + facial vit c (RM69)

● End shift by doing closing spa

● Closing spa

● Customer doing hair cut + hair wash at 3.25 p.m (RM40)

● Doing video promotion

● Make a poster

● Tidied up the spa

1. Teach students to use Canva apps

2. Edit canvas

3. Do Objectives and Targets

● Create objectives and targets

● Learn how to scan pdf using printer

● Create an advertisement for the recruitment of beauty apprentices on various social media

● Meeting with everyone at the spa

● Create an advertisement for the recruitment of beauty apprentices on various social media

● Work with apprentices

● Go to the bank for apprentice insurance

● Make a promotion on social media

● Decorate the spa

● Go to Agrobank to make a payment of RM 270 for apprentice insurance

● Meeting with everyone

● Continue doing website

● We were informed by the bank that 2 apprentices have insurance and we need to make a letter to send to the bank

● After returning to the spa, we prepare a letter to be sent to the bank

● After sending the letter to the bank, we were asked by the boss to go to the bachok express post to make insurance for 2 apprentices who could not make insurance at Agrobank.

● Cleaning spa because there was an overflow water from the toilet

● Create a google form

● Go fill up the spa stamp ink at the store

● Go buy tape at the store in the evening

● Wrap gifts for Saturday's program

● Help Ms. Sha monitor the apprentice exam

● Making Puan Ika's certificate

● Enter apprentice scores into the system

● Work with other colleagues according to the instructions given by Puan Ika.

● Meeting with Puan Ika and other colleagues

● Edit poster for Light Treatment

● Edit the list of services available at the spa.

● Make promotion for the hair field.

● I was in charge of taking care of the counter and serving food.

● Make improvements in the created poster.

● Start cleaning the spa

● Make SOP at work/study.

● Post a new notice on the wall

● Make a consultation form

● Customer booking for Light Treatment promotion at 11 a.m. (2 people - facial & manicure)

● Customer walkin (hair wash)

● Meeting

● Learn fast facial massage from the boss

● Change the poster for the postnatal care package according to the boss's request

● Meeting with Mrs. Ika regarding the customer consultation form and customer appointment card.

● Edit customer consultation form.

● The second meeting with Puan Ika regarding Kak Wan's Abstinence Package poster. Edit faster because want to give to the customer.

● Facial treatment training with staff only.

● Make a resume ma'am ika

● Following madam ika went to pasir puteh for program registration

● Return to the spa and apply the program that has not been done

● Search and create a stock book

● Make a PPT certificate for Wati according to the field taken

● Make a program application again after the results are known

● I registered NTW

● I help apprentices register NTW

● Calculate apprentice exam scores

● Check the addition of slots for the NATIONAL TRAINING WEEK program.

● Make registration for individuals who want to register NATIONAL TRAINING WEEK

● Make a certificate under Ieqa Beauty & Spa

● Make calls according to the list given by Mrs. Ika

● WhatsApp several individuals regarding NATIONAL TRAINING WEEK registration problems

● Marking apprentice exam papers

● Pack the spa for a facial treatment program 4,5, and 6/7/2024

● Welcoming participants to the spa

● The program starts

● Help some people to join the program running today

● Take a break

● Continue doing work

● Take video

● Monitor the participants as they do hands-on activities for facial treatments

● Take a group photo

● Participants disperse to go home

● Make a discussion about the report that needs to be sent to the National Training Week

● Division of duties

● I was asked to make a report to send to National Training Week

● At 6:45 pm, everyone is allowed to disperse and go home

● Continue replying to the chat of people who want to participate in the program organized by National Training Week

● Take attendance.

● Edit and print the attendance form.

● Emergency meeting between the boss and the staff regarding the program made.

● Rest is served with side dishes.

● Get Mrs. Ika's signature on Form B.

● Tidying up the spa.

● Continue making program reports.

● Making certificate for participants

● The boss makes a call about the induction course

● The boss asked us if we wanted to join the induction course that the boss would sponsor.

● Disperse and go home.