• Ability to juggle multiple tasks with ease

• Excellent written and verbal communication skills

• Great attention to detail

• A creative problem solver

• Ideally have experience in administration and a small but busy creative environment

• Passion for production and a strong understanding of the creative process

• Excellent organisational and time management skills with the ability to multitask and prioritise in a fast-paced environment

• Detail-oriented mindset with a focus on accuracy and quality

• Strong communication skills, both written and verbal, to effectively collaborate with cross-functional teams.

• Proficient in project management tools and software for tracking and monitoring project progress.

• Ability to adapt to changing priorities and work well under pressure to meet tight deadlines.

• Self-motivated and proactive with a can-do attitude and a willingness to learn.

• Ability to build relationships and work effectively in a team-oriented environment.

• Proven midweight project manager with a background in campaign traffic management and production agency experience.

• Highly organized, with a strong proven capability to priorities, manage processes and solve complex problems with a solution orientated approach

• A good eye for detail, able to ensure the management of campaign planning and projects

• A positive, engaging and impactful communicator at all levels of a business with excellent negotiation and influencing skills to be able to “bring people with you”

• Strong team player, with proven experience of bringing multiple stakeholders together.

• An excellent communicator, collaborator, influencer, and stakeholder manager with an ability to influence at all levels.

• Comfortable with complexity, ambiguity, and change.

• An interest in Brand & PR

• Strong administrative experience

• Highly organised and strong attention to detail

• Experience with Excel & Powerpoint

• Proactive and solution based

• Always willing to help!

• Ensure workflow liaison

• Collaborate closely with the Creative team, with tact and diplomacy to keep the work flowing between project teams

• Support the Head of Creative Services with scheduling of creative reviews

• Organise daily priorities related to key milestones and projects.

• Assist in day-to-day activities, including (but not exclusively), being a runner, organising team meetings, co-ordination of materials for executive decks etc.

• Managing the administration for the Creative team.

• Supporting the logistics and operations of the Creative team – such as liaising with IT and the organisation of space with the workplace experience team.

• Collaborate with the production team to create project schedules, identify milestones, and track progress to ensure timely completion.

• Act as a liaison between the creative team and other departments, facilitating effective communication and managing expectations.

• Maintain an organised system for project files, assets, and documentation, ensuring accessibility and ease of use for the team.

• Contribute to the creative process by conducting research, and providing feedback to help refine project concepts.

• Monitor project budgets, track expenses, and assist in negotiating vendor contracts, ensuring cost-effective solutions.

• Stay updated on industry trends, emerging technologies, and best practices to enhance the overall quality of creative deliverables.

• Proactively identify potential roadblocks or challenges and propose innovative solutions to keep projects on track.

• Foster a positive and collaborative team environment by promoting open communication, sharing knowledge, and supporting team members.

• Provide end to end management of projects and briefs, supported with detailed timelines, costs and spec.

• Create a clear briefing and prioritization process, aligning key stakeholders across multiple functions.

• Partnering with COE to identify planning and project management platforms and technology that will provide efficiencies in communication of brief delivery.

• Management and responsibility of seeking approval of campaign assets from relevant teams incl. retail, legal and category across group, regional and local teams.

• Partnering with the media team to ensure content is uploaded on time and spec for the media agency’s SLAs.

• Ownership of project tracker unlocking relevant systems and tools to enable speedier delivery of business requirements.

• Risk and issue management, proactive identification of potential problems with a solution orientated approach.Partnering with Creative Head to scope project requirements and identification of required creative and production requirements across internal and external resources.

• Partner with Marketing Director and Creative Head to forward forecast resource, budget and agency requirements for annual planning and long term strategy setting.
  

REFY- BRAND AND PR INTERN

• Supporting the Brand & PR team on daily tasks 

• Email outreach and confidence to speak on the phone 

• Assisting with event planning and project management

• Build a relationship with PR & partner agencies 

• Fulfil general admin & adhoc tasks

• Creative deck creation 

This project involved a Marketing Consultancy project in which I collaborated with two new team members. Together, we took on the task of creating a marketing plan for EveryYouth, a charity supporting homeless youth. Recognizing the unique challenge of working with a non-profit, I highlighted the potential for valuable learning experiences and compelling interview discussions. Choosing the EveryYouth brief also came with the added benefit of earning a Professional Marketing qualification from the Chartered Institute of Marketing (CIM), enhancing the significance of our project.

In the initial stages of brainstorming and strategizing for the charity, our collaborative efforts were seamless, and we shared similar thought processes, fostering optimism for an effective and innovative plan. Initially, each team member had an equal say, and our strategy took shape cohesively and swiftly. Communication flowed well beyond university hours. However, as we progressed, I noticed a shift. While I remained proactive, pushing for more work to be completed and thinking ahead to optimize our time, it seemed my teammates lacked a sense of urgency. This made me feel I needed to raise concerns about achieving our full potential. I felt as we all have part-time work it was difficult to find a time that we were all available, so decided not to raise any concerns. In the later stages, one teammate recognized the need for substantial progress before the Christmas break, acknowledging the impact of impending assignments. Unfortunately, another team member prioritized a different assignment, missing several meetings, leading to an uneven distribution of the workload. This imbalance made collaboration more challenging, but I felt confident in addressing tasks independently and managing the situation effectively.

Reflecting on the project, I believe my suggestion to implement a week-by-week planning approach could have been instrumental in alleviating stress and ensuring substantial progress by December. I recognize that I could have been more assertive in advocating for this method. The absence of a well-structured plan led to heightened concern for me and the more collaborative teammate. We both shared concerns about the lack of progress and now the temporary loss of another team member. Had we embraced a detailed weekly plan for each section, we might have mitigated stress and accomplished more in order to go the extra mile for this assignment. This proactive method could have spared us the pressure of multiple assignments converging around the same deadlines, enabling us to achieve full potential.

In conclusion, next time I would devise a plan from the start, with definite times of meetings and what we aim to achieve within these sessions. I have also concluded within this reflection that I did not feel as confident in addressing issues with other team members as I thought I would be. I recognise now that I was focusing more on my group’s personal circumstances and being understanding of this, rather than focusing on getting work done. Going forward in industry, I feel I will now be more honest and open about how we are collaborating, and voice concerns straight away, as I feel my inability to do so meant other teammates did not contribute as they should have.

Gibbs, G, (1998), learning by doing: A Guide to Teaching and Learning Methods, Oxford: Further Education Unit

https://www.ed.ac.uk/reflection/reflectors-toolkit/reflecting-on-experience/gibbs-reflective-cycle