Root Cause Analysis by

Inference

lewweini — 2024-07-07 09:44:08 UTC

Analysis

lewweini — 2024-07-07 09:44:25 UTC

Observations

lewweini — 2024-07-07 09:44:43 UTC

What can be improved in the Costa Concordia disaster?

lewweini — 2024-07-07 09:59:18 UTC

Observation 1

lewweini — 2024-07-07 10:14:52 UTC

Internal communication breakdown within the ship's crew

Observation 2

lewweini — 2024-07-07 10:15:45 UTC

Lack of communication from crew members to passengers, causing confusion and delay.

Lack of clear instructions and organised evacuation procedure.

Observation 4

lewweini — 2024-07-07 10:16:23 UTC

Captain Schettino issued a evacuation order too late, taking more than an hour to do so.

Observation 3

lewweini — 2024-07-07 10:21:17 UTC

The Costa Concordia collided with the rocks at the Giglio island, as the ship was steered too close to the coastline.

Observation 5

lewweini — 2024-07-07 12:01:32 UTC

Captain Schettino abandoned the ship, instead of fulfilling his responsibilities as a captain to lead in evacuating and make critical informed decisions during this crisis.

Analysis 1

lewweini — 2024-07-07 12:04:34 UTC

There were language barriers present among the multi-racial crew.

Allegedly, Captain Schettino also claimed that the language barrier between him and the helmsman was the reason as to why they did not steer the ship away from the rocks.

Analysis 2

lewweini — 2024-07-07 12:07:36 UTC

There were language barriers present between the crew and the passengers, which allowed information to not be disseminated properly to the passengers

Analysis 3

lewweini — 2024-07-07 12:11:38 UTC

Lack in coordination and proper handling of crisis:

Insufficient regular drills and emergency preparedness programmes
Drills do not reflect a realistic crisis
Poor communication and information dissemination training

Analysis 4

lewweini — 2024-07-07 12:22:40 UTC

Lack of adherence to protocols. Captain Schettino deliberately changed course although he was not supposed to, in order to carry out a "sail-by salute". Also did not notify the company when he deviated from the route.

Analysis 5

lewweini — 2024-07-07 12:23:24 UTC

Distracted by a phone call when the ship hit the rocks, displaying levels of unprofessionalism

Analysis 6

lewweini — 2024-07-07 12:24:24 UTC

Did not fulfill his duties of a captain and lead the evacuation process, but abandoned ship

Analysis 7

lewweini — 2024-07-07 12:25:33 UTC

Captain Schettino did not contact the rescue team when the ship collided with the rocks.

Mr Spadavecchia contacted them more than an hour later.

Observation 6

lewweini — 2024-07-07 12:29:04 UTC

Delay in informing the rescue team, which resulted in the rescue team only being informed more than an hour later.

Inference 1

lewweini — 2024-07-07 12:34:20 UTC

Lack of effective communication within the crew and the passengers.

Inference 2

lewweini — 2024-07-07 12:36:12 UTC

Lack of realistic and regular trainings to prepare crew to learn how to handle a crisis

Inference 3

lewweini — 2024-07-07 12:38:13 UTC

Captain Schettino's lack of leadership, professionalism and adherence to protocol.

Showed negligence of duties as a captain.

Observation 7

lewweini — 2024-07-07 12:45:02 UTC

Rescue operation team immediately helped in evacuation and rescue once notified
Some crew members were dedicated in ensuring that the passengers have evacuated safely

Analysis 8

lewweini — 2024-07-07 12:48:27 UTC

Rescue operation team did a good job
Crew members had insufficient training, but mostly tried their best and showed a professional attitude

Inference 4

lewweini — 2024-07-07 12:50:55 UTC

Rescue agencies worked well
Crew members have to improve, but most of them display the right work attitude