Grp9: Second Breakout - PL Session 5 by Mike Grogan https://padlet.com/Kaizenasia/2nd_link9thgrp Active and Authentic Listening en-us 2021-08-07 11:52:27 UTC 2024-06-08 14:55:06 UTC hello@padlet.com Kaizenasia https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1671648645 2021-08-07 11:52:27 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1671648645 Kaizenasia https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1671648646 2021-08-07 11:52:27 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1671648646 Rob - 2nd Video https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672699590 1. Active Listening
2. Confirmation from the listener]]> 2021-08-09 09:27:00 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672699590 Rob - 2nd Video https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672700268 Listener - Get all the details and information
Speaker - Confirmation and react based on the details]]> 2021-08-09 09:28:18 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672700268 Rob https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672701437 1 on 1's
PD's/DSM
Townhalls
Meetings]]> 2021-08-09 09:30:42 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672701437 [mary]the listener confirmed how the speaker felt, when he was mentioning the summary https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672701495 2021-08-09 09:30:51 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672701495 2nd Video - Choy https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672701587 Listener tried to show empathy by paraphrasing and confirming with the speaker if he understood the concern or how the speaker felt]]> 2021-08-09 09:31:03 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672701587 Rob https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672702317 1. Builds relationship with others
2. Builds trust
3. Clarity on the details
4. Eliminates assumption]]> 2021-08-09 09:32:30 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672702317 2nd Video - Choy https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672702760 Helps Listener - really truly get what a speaker is saying, especially those non-verbal. Sometimes our teams also have difficulty expressing and active listening allows us to be more emotionally attuned with them to ask the guide questions to allow them to express themselves more accurately and completely.

Helps Speaker - feel listened to any open up more and be authentic in expressing oneself]]> 2021-08-09 09:33:16 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672702760 [mary] Gives the speaker the time to be open and continue to give more details because the listener is not interrupting the speaker https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672702808 2021-08-09 09:33:23 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672702808 Choy https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672702996 All of the examples provided are relevant and applicable situations :)]]> 2021-08-09 09:33:46 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672702996 [mary] I can use this during PD and retrospective, so I can help understand the blocker and the painpoint and get the consensus of the team to arrive with an action item https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672703618 2021-08-09 09:34:33 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672703618 Choy https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672703775 1) Allows for better organizational intelligence - understanding dynamics of orgs and people 
2) Important booster for Employee Engagement. Higher Employee Engagmeent = More productive Organization]]> 2021-08-09 09:34:55 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672703775 [mary]Be a better Scrum master and servant leader https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672713109 2021-08-09 09:51:28 UTC https://padlet.com/Kaizenasia/2nd_link9thgrp/wish/1672713109