MEDDATA TOUCH ONE by Barb Astler https://padlet.com/astler_barb/TOUCH1 internal customer strategy 2018 en-us 2018-01-13 17:54:58 UTC 2018-01-25 17:47:20 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Doubleheart.png Go to Market Strategy: astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221201164 MEDDATA "ONE Touch" 
  • One Vendor
  • One consistent patient experience
  • One expedited and increased revenue stream
  • One single touchpoint for patients
]]> 2018-01-13 17:57:36 UTC https://padlet.com/astler_barb/TOUCH1/wish/221201164 Internal Customer Focus astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221201633 2018-01-13 18:02:30 UTC https://padlet.com/astler_barb/TOUCH1/wish/221201633 External Customer astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221201678 Focus]]> 2018-01-13 18:03:06 UTC https://padlet.com/astler_barb/TOUCH1/wish/221201678 Employee Engagement Strategy: astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221201769 MEDDATA "TOUCH POiINTS"
  • One Company
  • One Solution
  • One Leadership Team
  • One Employee Strategy
  • One Goal 
  • One Committment
  • One Measurement
  • One Tool
  • One Question to Employees
  • One Click 
  • One Report
]]> 2018-01-13 18:04:53 UTC https://padlet.com/astler_barb/TOUCH1/wish/221201769 Strategic Objectives 1 astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221203066 Efficiency and Automation across Organization.

Cross Functional Efficiency Team]]> 2018-01-13 18:24:27 UTC https://padlet.com/astler_barb/TOUCH1/wish/221203066 Strategic Objectives 2 astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221203270 Client Retention
95% Contract Value
Monthly POD Meetings
Improve Communication Plans]]> 2018-01-13 18:27:47 UTC https://padlet.com/astler_barb/TOUCH1/wish/221203270 Strategic Objectives 3 astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221203957 Engage RAIN MAKERS in Client Base]]> 2018-01-13 18:37:54 UTC https://padlet.com/astler_barb/TOUCH1/wish/221203957 Touch Point #1 astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221204088 Communicate More:
Reaching our Employees One by One, One Day at a Time. one employee outside your circle once per week. 

]]> 2018-01-13 18:40:07 UTC https://padlet.com/astler_barb/TOUCH1/wish/221204088 Touch Point #2 astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221204135 Employee Retention and Loyalty:

Commit to One on One's:
1. Open Communication
2. Career Path/Development
3. Training




]]> 2018-01-13 18:40:53 UTC https://padlet.com/astler_barb/TOUCH1/wish/221204135 Touch Point #3 astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221204404 Employee Appreciation:
Demonstrate appreciation with one person per week.
Any employee, anywhere. Do you know your people's appreciation language?
Quality Time,
Words of Affirmation
Public Recognition,
Gifts,
Note of Thanks,
Funny Card, 
Phone call,
Email,
Tell somemeone's boss
PULSE Shout outs,
Gift Cards,
On The spot, 
Hanging out, lunch, dinner, etc.




]]> 2018-01-13 18:45:01 UTC https://padlet.com/astler_barb/TOUCH1/wish/221204404 Supportive Initiatives: astler_barb https://padlet.com/astler_barb/TOUCH1/wish/221204933 2018-01-13 18:51:58 UTC https://padlet.com/astler_barb/TOUCH1/wish/221204933 Measurement of our Commitment. What did we learn?: astler_barb https://padlet.com/astler_barb/TOUCH1/wish/223984782 Track It - 
1. Who did you reach out too
2. One on One
3. Appreciate

]]> 2018-01-23 19:48:58 UTC https://padlet.com/astler_barb/TOUCH1/wish/223984782 Employee PULSE: astler_barb https://padlet.com/astler_barb/TOUCH1/wish/223986125 1. PULSE 
2. 25% PULSE Weekly
3. Employee Engagement Culture Survey

]]> 2018-01-23 19:51:34 UTC https://padlet.com/astler_barb/TOUCH1/wish/223986125 Metrics astler_barb https://padlet.com/astler_barb/TOUCH1/wish/223987494 1. Referals
2. PULSE Report
3. Turnover
4. Glassdoor Ratings
5. New Hire Survey
6. Exit Survey

]]> 2018-01-23 19:54:13 UTC https://padlet.com/astler_barb/TOUCH1/wish/223987494