• Communication (clear communication, use communication styles to meet the listener's needs, avoid miss understanding, reach a compromise).
• Active listening (understand another opinions, engage, recall specific details).
• Emotional intelligence (control own emotions and recognize other's feelings, calm and focus on the core issues, relaunch and/or involve other third party with refreshed perspectives).
• Expectation management (clear goal, maintain a balance between a firm negotiator and a collaborative one).
• Patience (to properly assess a situation and reach the best conclusion).
• Adaptability (to adapt quickly and determine a new plan).
•  Persuasion (define why the proposed solution is beneficial to all parties and encourage others to support the point of view, be assertive when necessary).
• Planning (prepare, plan and think ahead: what's best possible outcome, what's the least acceptable offer, what will do if an agreement is not reached, and even how the term will be carried out).
• Integrity (thoughtful, respectful and honest).
• Rapport building (establish the relationships with others where both sides feel supported and understood)
• Problem solving (to find unique solutions in compromise)
• Decision making

• Task delegation 
• Team motivation
• Team development
• Communication 
  • With people inside your team (meetings, brainstorming, active listening)
  •  With people outside your team (your boss, stakeholders, assertiveness, win-win negotiation)
• Manage discipline

From PT competency grid:
What calibre of relationships are you forming with individuals at the client?
4. Develops strong, trust-based relationships with client going beyond pure project context. Is seen by clients as an individual who has enhanced client's skills significantly. Clients request this person.
3. Builds solid, trust-based working relationships with clients; reaches out to help them; gains their respect and is asked for opinions. Clients acknowledge this person's contribution to their skills. 
2. Works well with clients and earns their respect for contributions to the end product; develops clients' skills and communicates effectively with them. 
1. Has difficulty getting along with clients - not seen as approachable or supportive, nor as adding value to the effort. Fails to ensure clients acquire the skills needed for their work. 

• Active listening (understand the origin of the complaint and what to do about it)
• Bias for action (seek out the next steps, resolve the conflict before too much time has passed).
• Perspective taking (understand someone else's point)
• Facilitation (arrange the environment to make resolution easier, ex. time, space, etc.).
• Mediation (involve third party if required)
• Problem solving (determine source of a problem and find an effective solution).
• Responsibility (hold people to perform their actions)

• Set clear achievable goals for your task. Prioritize your task by putting them into one of 4 groups DO -  Defer  -   Delegate  -  Delete.

• Writing down the things, you need to do during the day with priority.

• Make sure to book time for yourself to do things you need to get done. Allow some time for unexpected events and interruptions.

•  Plan important tasks in the  most productive time (e.g morning). Plan variety of tasks makes you excited and feel energetic throughout the day

• Set the todo task to done when you complete to increase your confidence and help you create the next better plan. 

• Don't automatically answer email or messages the very second they arrive. Close email or messaging apps to avoid interruptions when working on high-focus tasks