https://padlet.com/trechras/ocbchcdgroup4 Mapping out the human experience of the proposed solution en-us 2020-10-02 00:41:10 UTC 2026-01-19 06:18:50 UTC hello@padlet.com https://padlet.net/icons/png/1f96a.png trechras https://padlet.com/trechras/ocbchcdgroup4/wish/796695659 2020-10-02 00:41:10 UTC https://padlet.com/trechras/ocbchcdgroup4/wish/796695659 https://padlet.com/trechras/ocbchcdgroup4/wish/797013635 * Compliments will be sent via Gotcha, email, or other platforms
* Gotcha will capture the number of compliments received]]> 2020-10-02 07:15:36 UTC https://padlet.com/trechras/ocbchcdgroup4/wish/797013635 https://padlet.com/trechras/ocbchcdgroup4/wish/797014671 * Once team leads / HOS validate the compliment(s), it can be changed to earn points]]> 2020-10-02 07:16:36 UTC https://padlet.com/trechras/ocbchcdgroup4/wish/797014671 https://padlet.com/trechras/ocbchcdgroup4/wish/797015550 * The higher the number of points, the more items or higher value items can be exchanged.
* Example: 5 points can be exchanged with a S$5.00 Starbucks voucher, while 20 points can be exchanged with one (1) Annual Leave entitlement.]]> 2020-10-02 07:17:38 UTC https://padlet.com/trechras/ocbchcdgroup4/wish/797015550 https://padlet.com/trechras/ocbchcdgroup4/wish/797016073 * Once the staff ensured his / her points eligibility, he / she can proceed to the vending machine, and exchange his / her points.]]> 2020-10-02 07:18:14 UTC https://padlet.com/trechras/ocbchcdgroup4/wish/797016073 https://padlet.com/trechras/ocbchcdgroup4/wish/797017052 * Validation to be done by respective team leads / HOS]]> 2020-10-02 07:19:20 UTC https://padlet.com/trechras/ocbchcdgroup4/wish/797017052 https://padlet.com/trechras/ocbchcdgroup4/wish/797038569 * Staff will feel happy for the acknowledgement given to him / her
* Encourage others to earn points
* Increase service quality
* Staffs are happy, the bosses are happy, the bank is happy.]]> 2020-10-02 07:43:38 UTC https://padlet.com/trechras/ocbchcdgroup4/wish/797038569