Complaint Letter 9C by Yonca AKYÜREK

Complaint Letter 9C by Yonca AKYÜREK https://padlet.com/yonca_akyurek/yh2vq1sfgp6c en-us 2017-03-23 12:31:21 UTC 2025-10-07 20:59:00 UTC hello@padlet.com Complaint Letter - Ahmet Mansur Tural mansur_tural https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162610546 Adam Johnson
Head of Department
Adam Johnson Customer Service
PO Box 994
Birmingham March 26th, 2017

Dear Mr. Johnson,

Last Monday, 20 March, I ordered an android phone from your online store (order reference #S994100). Before placing the order I read the conditions carefully and the item is in stock. Your website says that item in stock delivered in 48 hours.

6 day passed, and nothin arrived. However I noticed that payment had been taken from my credit card. I phoned your customer service line, and the person that I spoke to Joe, was unhelpful. He said that the item was not in stock, and that she didn't know when they would arrive. She could not explain why the money that had been taken from my card.

This is first time that I bought from you. But my friends have bought from you over many years. And they have always a good service. I can imagine that this is a departure from your usual high standards, and I am sure you will be able to resolve the situation in satisfactory way.

I look forward to hearing from you.

Yours sincerely,
mansur
Ahmet Mansur Tural

]]> 2017-03-26 10:28:49 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162610546 Complaint Letter - Pınar Afacan pinar_afacan https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162611824 Thomas Wilson
Head of Department
Thomas Wilson Customer Service
PO Box 394
Paddington March, 26th, 2017

Dear Mr. Thomas,

Last Friday, 24 March, I ordered an electronic watch from your online store (order in stock #A3949662).
Before plancing the order I read the conditions carefully and the item is in stock. Your website says that items in stock are delivered in 24 hours.

It's been more that a week, and nothing arrived. However I noticed that payment had been taken from my credit card. I phoned your customer service line, and the person that I spoke to, Jackson, was not quite helpful really. He said tat the item was not in stock, and that he didn't know when it would arrive. He could not explain why the money had been taken from my card.

I have bought a lot of things from your online store by now, and I have always had good service. That's why I think that this as just a littlem accident, what happenned is. And I am personally sure that you will be able to resolve this situation in a pleasent way.

I look forward to hearing from you.

Yours sincerely,
Pınar Afacan]]> 2017-03-26 10:53:39 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162611824 Ada Özkutlu ada_ozkutlu https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162612391 Ian Allen
Head of Department
Allen Customer Service
PO Box 600
Canada

March 25th 2017

Dear Mr. Allen

Last saturday,18 March, I ordered a Adidas,superstar from your online store (order reference #OB569600). Before placing the order I read the conditions carefully and the item was in stock. Your website says that items in stock are delivered in 24 hours.

A week passed,and nothing arrived. However I notied that payment had been taken from my credit card. I phoned your customer service line, and no one picked up the phone.

I have bought many things from you over the years and I have always had good service. I can only imagine that this is a departure from your usual high standarts, and I am sure you will resolve the situation in a satisfactory way.

I look forward to hear from you.

Yours sincerely,

Ada Özkutlu]]> 2017-03-26 11:05:43 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162612391 Elif Yaşa elif_yasa https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162616483 Chuck Adams
Head of Department
Adams Customer Service
PO Box 451
Brighton March 26th, 2017

Dear Mr. Adams,

Last Sunday, 19 March, I ordered a perfume from your online store (order in stock #CB5317862). Before placing the order, I read the conditions carefully and the item was in stock. Your website says that items in stock are delivered in 72 hours.

A week passed and nothing arrived. However, I noticed that the payment had been taken from my credit card. I phoned your customer service line and I waited about 2 hours at the phone that someone would help me. But there was a long queue and at the end, I fed up and I hang off the phone.

I have bought many things from you over the years and I have always had a good service. That's why, I think that this is a just a one time thing, an error. And I'm sure that you will solve this situation in a satisfactory way.

I look forward to hear from you.

Yours sincerely,
Elif Yaşa ]]> 2017-03-26 12:24:37 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162616483 Tuana Nurkan tuana_nurkan https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162617504 James Bennet
Head of Department
Bennet Customer Service
PO Box 567
Toronto
March 26th, 2017

Dear Mr. Bennett,

Last sunday, 19 March, I ordered a television from your online store (order reference #CE376905). Before placing the order I read the conditions carefully and the item was in stock. Your website says that items in stock are delivered in 36 hours.

A week passed and nothing arrived. However I noticed that payment had been taken from my credit card. I phoned your customer service line, and the person that I spoke to, Lisa was impolite and unhelpful. She said that the item was not in stock, and that she didn't know when it would arrive. She could not explain why the money had been taken from my card.

I have bought many things from you over the years and I have always good service. I can only imagine that this is a departure from your usual high standarts, and I am sure you will be able to resolve the situation in a satisfactory way.

I look forward to hearing from you.

Yours sincerely,

Tuana Nurkan]]> 2017-03-26 12:39:34 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162617504 Yağmur Okman yagmur_okman https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162635900 Karl Morgan
Head of Department
Morgan Customer Service
PO Box 896
California
March 26th, 2017

Dear Mr. Morgan,

Last Friday, 24 March, I ordered a wallet from your online store (order in stock #BE456787). Before placing the order I read the conditions carefully and the item was in stock.Your website says that items in stock are delivered 48 hours.

A week passed and nothing arrived. However I noticed that payment had been taken from my credit card. I phoned your customer service line and the person that I spoke to, Logan was disrespectful and the informations he gave are useless.He said that the item was not in stock and that he didn't know when it would arrive.He could not explain why the money had been taken from my card.

I have bought many things from you over the years and I have always good service. That's the reason why I think it happened first and last and I'm sure that you will be able to resolve the situation in a satisfactory way.

I look forward to hearing from you.

Yours sincerely,

Yağmur Okman]]> 2017-03-26 16:50:54 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162635900 Deniz Uyar deniz_uyar https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162642926 Jack Hemmings
Head of Department
Hemmings Customer Service
PO Box 461
New York
April 10th,2017

Dear Ms.Hemmings,

Last Monday,21 March, I ordered a makeup palette from your online store(order reference #CE571692).Before placing the order I read the conditions carefully,and the item was in stock. Your website says the items in stock are delivered in 3 days. Three weeks passed,and nothing arrived. However I noticed that payment had been taken from my credit card.I phoned your customer service line and the person that I spoke to,Amanda, was rude and un helpful. She said that she was new in the work and she couldn't find the informations about my order.
I have bought many things from you over the years and I have always had good service.I am sure you will be able to resolve the situation in a satisfactory way.
I look forward to hearing from you.
Yours sincerely,

Deniz Uyar

]]> 2017-03-26 18:07:26 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162642926 Begüm Kaftancıoğlu begum_kaftancioglu https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162643178 Lara Morgan
Head of Departement
Morgans Customer Service
PO Box 346
New York
March 26th 2017
Dear Ms Morgan,
Last Sunday 19 March ,I ordered a bag from your online store(order reference #KE 4567567).Before placing the order I read the conditions carefully,and item was in stock.Your website says that items in stock are delivered in 2 days.A weeks passed but nothing arrived.However ı noticed that payment had been taken from my credit card.I phoned your customer service line and the person that I spoke,July was rude and disrespectful.She said that item was not in stock.
I have bought many things from your website and I have always had good service.I'm sure you will be able to resolve the situation.
I look forward to hear from you
Yours sincerely.
Begüm Kaftancıoğlu

]]> 2017-03-26 18:10:58 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162643178 Almoş Kaan Kalafat almos_kalafat https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162648230 Dear Mr. Yılmaz,

Last month, I’ve ordered an AS Monaco new season kit from your website, and I’ve checked everything before ordering it. It said that it will be delivered in at least 2 weeks, but I am still waiting for my delivery. Hope you can help me, if not, I want my refund.

Yours Sincerely,

Almoş Kaan Kalafat]]> 2017-03-26 19:13:55 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162648230 Selin Çolak selin_colak1 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162657862 Sandra Adams
Head of Department
John Leavis Customer Service
PO Box 908
Swindon

Dear Ms Adams,

Two weeks ago I ordered an eyeshadow palette from your online store (order reference #-----). On your website it says that if any of your products arrive broken or harmed they would be replaced.

I got the palette, however two of the eyeshadows were broken and so was the lid of the palette. I phoned the customer service line right after seeing the harmed product, however they said that because the payment was done two weeks ago they could not replace it. It was quite an unhelpful trial to be honest.

I love your cosmetic line and I am a regular customer, I have both bought from your online website and the store and I have been satisfied with the products ever since I started using them. I hope that this problem will be solved as soon as possibe and that you will keep your promise.

I look forward to hearing from you.

Yours sincerely,

Selin Çolak]]> 2017-03-26 21:07:23 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162657862 Aksu Türkmenler aksu_turkmenler https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162707220 Dear Mr. Poyraz,

Last week, I ordered a back-pack(black) from your website, and you told me that it would come 2 weeks ago but I took it yesterday and also it's white. I look forward to hear from you.

Yours Sincerely,

Aksu Türkmenler]]> 2017-03-27 06:39:28 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162707220 Emir Akdikmen emir_akdikmen https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162708670 Bogdan Bogdanovic
Head of Departement
Bogdanovic Customer Service
PO Box 234
Belgrade

Dear Mr. Bogdanovic,

Two weeks ago,13 March,I ordered a playstation 4 game from your online store(order reference #S4888223).I read the conditions carefully and it says that if the product arrrives broken or harmed they would be replaced and if the customer wants his money back,the money will go back to the account of the customer in 24 hours.

I recieved the cargo yesterday.But the box of the CD was broken and also there wasn't any CD in it! I was surprised because it was the first time this thing happened to me.So I phoned your customer service line,and the person I spoke to Nikola Kalinić,said that it was impossible to give the money back and he said that he can not do anything for the CD.I will send the cargo back.I want you to fix the problem.İf you can not ı want a full refund.I am sure you will be able to resolve the situation in satisfactory way.

I look forward to hearing from you.

Yours sincerely,
Emir Akdikmen

]]> 2017-03-27 06:45:34 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162708670 Görkem Turan gorkem_turan https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162708842 Joe Johnson
Head of Department
Joe Johnson Customer Service
PO Box 904
London March 26th, 2017

Dear Mr. Johnson,

Last Monday, 16 March, I ordered a t-shirt from your online store (order reference #S995170). Before placing the order I read the conditions carefully and the item is stock. Your website says that item in stock isdelivered in 48 hours.
10 days passed, and nothing arrived. However I noticed that payment had been taken from my credit card. I phoned your customer service line, and the person that I spoke to Adam, was unhelpful. He said that the item was not in stock, and that he didn't know when they would arrive. He could not explain why the money that had been taken from my card.

This is first time that I bought from you. But my friends have bought from you over many years. And they have always a good service. I can imagine that this is a departure from your usual high standards, and I am sure you will be able to resolve the situation in satisfactory way.

I look forward to hearing from you.

Yours sincerely,
Görkem Turan]]> 2017-03-27 06:46:35 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162708842 Can Temiz can_temiz https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162719285 Vicino Watson
Head of Department
Vicino Customer Service
PO Box 234
Chine
Dear Mr. Watson, couple of weeks ago, I've ordered a hoverboard from your online store(order reference #ASD4666793). Before placing the order I've read the conditions carefully and the item was in stock. Your website promised to ship the item in a week but it is still in transit.
I've paid extra 30 dollars for fast shipping by TNT. The payment was made two weeks ago. I called your customer service line and they were really decent but not helpful. They just gave me information that I knew already. They said the refund was impossible. I hope this problem will be solved in a satisfactory way

Yours Sincerely,
Can Temiz

]]> 2017-03-27 07:39:56 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162719285 Ceren Şerifoğlu ceren_serifoglu https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162720991 Sandra Adams
Head of Department
John Leavis Customer Service
PO Box 908
Swindon

Dear Ms.Adams
One week ago I ordered a bag from your onlinw shop store (order reference #D6785989). On your website it says that if any of your products arrive broken or harmed they would be replaced.
I recieved the cargo three days ago but bag hasn't got its branch. It was surprised because it was the first time that i saw something like this.

]]> 2017-03-27 07:48:21 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162720991 yiğit ali balcı yigitali_balci https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162750234 Dear Mrs. Anderson,

A month ago I bought a CD player from your site. The info about shippings said that all items arrive in maximum 2 weeks. When mine didn’t arrive in two weeks I called the customer service but the lady who was supposed to help me didn’t do anything. I’ve waited on the line for 30 minutes and nobody returned to me. After that I tried calling a few times. However nobody answered the phone so I have no choice but to write to you. I have bought a few items from you before and I was generally happy about your service but I am definitely not satisfied this time and I would like my money back.

I look forward to hear from you.

Yours truely

-Yiğitali Balcı

]]> 2017-03-27 10:11:45 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162750234 Efe Özbatur efe_ozbatur https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162751077 Bülent Gürcan, Head of Department, Teknosa Customer Service, 34746, Ataşehir / Istanbul

March 26th 2017

Dear Mr. Gürcan,

Last Monday, 20 March, I ordered an hoverboard from your online store (order reference #XD1337420). The item was in stock, and it says that all items in stock will be delivered in 24 hours if you live in Istanbul and in 48 hours if you live in another city.

I live in Ankara and more than 48 hours, nearly 4 days have passed and nothing arrived. I tried to contact your customer service but no one answered me. I gave up after numerous attempts to contact them and now I’m writing the letter to you.

I’ve bought many things from you over the years, especially from your online store, and I’ve always had good service. I hope this problem will be solved quickly.

I look forward to hearing from you,

Yours faithfully,

Efe Özbatur

]]> 2017-03-27 10:17:17 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162751077 Ekin Toğaçar ekin_togacar https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162754310 Natalie Brul
Head of Department
Butterface Customer Service
PO Box 552
London April 18th, 2017
Dear Ms Brul,
About one month ago I have ordered a vintage bomber jacket and a from your online site (order reference #SL121173487). It isn't the first time that I'm ordering from this site but I also couldn't get a respond to my mail. I tried to get in touch but no one helped m. I'm really dissapointed.

]]> 2017-03-27 10:31:26 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162754310 Alp Yula alp_yula https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162760170 Dear Mr Jonathan;

The reason I am writing this complaint letter is that I think the service at your business is not sufficient enough.
First of all I saw your restaurant on an web page and came there to see the menu you have written. I saw that it was definitely not like as it was on the web page. When I entered the restaurant I was still shocked. Your staff doesn’t care about your customers. Secondly the menu you have is not like what you have explained and even one of the items is not available and forthermore the hygien standards are hazardous for human health. I wish you return my money back. I hope can show the necessary importance to your restaurant.
I’am looking forward to hearing from you
Yours Faithfully

]]> 2017-03-27 10:58:26 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162760170 İdil Safi idil_safi https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162760619 Dear Mrs. Adams,

March 26th 2017

2 weeks ago I ordered a digital camera from your website (order reference #986821). The description said that it had not been used before and it also said that it would have all the equipment in the box with it. The camera you sent me is not the model I ordered. Also it has been used before. There are scratches on the lens. Another problem is that in the description it said that I would get 2 batteries which were included in the equipment. However I could not find them in the box. This was the first time I bought something from your website. And I would like to say that I'm not pleased at all and I'm expecting a refund.
I look forward to hearing from you.
Yours sincerely,
İdil Safi]]> 2017-03-27 11:00:53 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162760619 Eren Türe eren_ture https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162761181 Dear Mr. Michael,
2 months ago I ordered a backpack from your site. I was told that it would arrive in a week. However it didn't arrive in a week so I called the customer service. The man who picked up the phone said that they would e-mail me when it's shipped. Two days later I got an e-mail was sent ona Friday so I didn't find it weird whn it didn't arrive on Sunday. I waited another week like that. I've been trying to reach the customer service for a month now. I would like to have my money returned
I look forward to hearing from you.
-Eren Türe]]> 2017-03-27 11:03:32 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162761181 Helin Dilmener helin_dilmener https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162761291 Dear Madam,
A few weeks ago, I have ordered a water color set by Van Gogh from your online site (order reference #---) The set came out half empty.
I have received the set today and the set is like used. I have tried to call the customer service and even if i have waited for 3 hours on the phone they did not turn me back.
I would really like to try this set out if i receive an unused one. I hope my problem will be solved as soon as it can.
Yours sincerely]]> 2017-03-27 11:04:04 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/162761291 1 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/286280865 2018-09-26 22:06:30 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/286280865 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/381173828 2019-09-07 07:54:59 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/381173828 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/381228382 2019-09-07 19:24:24 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/381228382 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/390368760 2019-09-27 02:40:44 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/390368760 İdil Safi lariszadell https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/413043773 Dear Mrs. Adams,

March 26th 2017

2 weeks ago I ordered a digital camera from your website (order reference #986821). The description said that it had not been used before and it also said that it would have all the equipment in the box with it. The camera you sent me is not the model I ordered. Also it has been used before. There are scratches on the lens. Another problem is that in the description it said that I would get 2 batteries which were included in the equipment. However I could not find them in the box. This was the first time I bought something from your website. And I would like to say that I'm not pleased at all and I'm expecting a refund.
I look forward to hearing from you.
Yours sincerely,
İdil Safi]]> 2019-11-18 21:37:21 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/413043773 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/504545952 2020-04-13 13:49:45 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/504545952 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/552260696 2020-05-05 14:33:42 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/552260696 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/1652719564 2021-07-16 14:17:18 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/1652719564 tranglt20 https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/1764878089 2021-09-24 04:55:19 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/1764878089 I do not like sister because she always do bad thing and I got scolded https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/1770003474 2021-09-27 04:37:51 UTC https://padlet.com/yonca_akyurek/yh2vq1sfgp6c/wish/1770003474