From: daonhatanh165@gmail.com

To: Employees.@gmail.com

Subject: Plan to organize an upcoming company event

Dear Employees,

Next 6 months, we will organize a team building event in Ha Long Bay. It will last 3 days and 2 nights. We will invite about 200 participants including staff and managers to join us. It is organized to give staff and managers some networking opportunities to work together better. It is also a good occasion to relax and have fun after tiring and stressful working days. They can participate in many interesting activities such as volleyball, water polo and some different mini games. In the evening, the staff and managers can gather together to set up camp fires, dance and eat BBQ. They can wear what they like to attend the event. We hope that after the event, they feel happy and more relaxed.

That all.

Yours sincerely,

Đao Nhat Anh

To: Erian.@gmail.com

Subject: The corporate culture of LG

Dear Erian,

I am writing to inform you about LG's corporate culture. LG electronics is a South Korean multinational electronics company headquartered in Seoul. It has a distinct organizational culture.

First of all, LG’ logo comes in 2 colors: red and white. Its slogan is “Life’s Good”. The dress code of LG is very formal. Employees of the company wear shirts, trousers, dress pants, loafers, ties and don’t wear T-shirts, jeans, sneakers and slippers.

Secondly, its mission is to create value for customers, to respect human dignity and to become the best in its class by winning customers’ acclaim as a true leader in the global market.

Thirdly, the vision of LG is to make LG the most exciting and successful enterprise. Next, I know their 3 core values. The first point is trust, respect and cooperation. The second point is that employees fulfill their dreams. The third point is the ideal workplace.

Finally, the company's main book is very special. In addition to enjoying Tet for their employees, they also organize trips for employees to have the opportunity to rest and enjoy after a long tiring work.

That's all LG's corporate culture. I hope we can meet at the company soon.

Best regards

Dao Nhat Anh

To: Erian.@gmail.com

Subject: The guarantee policy of a product

Dear Erian,

I am a customer service officer at ABC company, where you bought the laptop last week. I am writing about the guarantee policy of a product that you have purchased online from the company.

You purchased our black 15.6-inch HD laptop last Saturday. The laptop is covered by a one-year warranty.

The seller will provide a warranty when the product has technical problems related to materials and workmanship such as operating system, display screen, window error, hard drive... However, if the laptop screen is broken If the picture is dropped by you, you will have to pay for the repair.

Products can only be warranted if the customer keeps the label and the security of the purchase invoice or warranty card. When your laptop fails, you can bring it to the nearest store where you bought it for repair.

And if the warranty card is lost or expired, the warranty policy will not be applied.

That is the entire warranty policy of our company. If you have any questions then get back to me using this email address

Best regards

Dao Nhat Anh

To: Erian.@gmail.com

Subject: The negotiating style

Dear Erian,

I am writing to you about negotiation style in every subject. In negotiation, there are 3 main negotiating styles such as hard, soft and principled. In my opinion, the principle is a concept that is the most suitable and effective way for the parties when they are making a deal.

As I know, the common objective of principled negotiation style is to reach a win- win solution. Besides, the bargaining position of the party is that neither party negotiates from “position of power”.

The biggest advantage of the negotiator is reaching a favorable outcome for both

parties while maintaining good relationships. However, principled negotiation is not right for all situations. In a compromise situation, both parties make some sacrifices to find an agreeable outcome. To win- win, both parties achieve their desired outcomes, but neither sacrifices to do so.

Summary, the tendency of the negotiators has identified a common interest, found a creative solution and discussed a fair criterion.

That's all I know. I hope the information I share is beneficial to you in the future. If you know more about this style of negotiation, please share it with me via this email address

Best regards

Dao Nhat Anh

From: daonhatanh165@gmail.com

To: thutrang@gmail.com

Subject: a type of bank account

Hi Trang,

Just a quick email to give you some advices about a type of bank account for you. As a freshman living far from family, I think a checking account is the most suitable for you Because this type of account is convenient and suitable.

The main users of this account are mostly students and officers. With this account, you can easily receive money from your parents every month to pay for the rented house and other living expenses. However, there are something you need to pay attention to when opening an account. About requirements, users must be over 18 years old and have a valid form of identification. The interest rate is 1%/year and you have to pay a monthly maintenance fee of 4.500 VND. The minimum balance is 50.000 VND but some banks also allow as minimum as 0 VND.  These are all information about checking account.

Let me know if you need anything else.

Best regards,

Nhat Anh

I recently saw you posting a job vacancy on your website looking for the right person for the member of accounting team. I find myself suitable for your job requirements, so I am writing to apply for the position of accountant in your company. First, allow me to introduce myself. I am 22 years old and I graduated from Hanoi University of Industry with a good degree. I majored in accounting at that university. Although I have just graduated from school and don't have practical experience, I am confident with the professional qualifications I have learned in school that I can complete the job. My strength is always being careful, and honest in my work. However, I'm more of an introvert and sometimes I notice that I'm shy to share my ideas when there's a room of people. However, I am sure that when given the opportunity, I can make a significant contribution to your company.

I would like to have the opportunity to talk to you further about this position, and how I could use my skills to benefit your organization.

I look forward to hearing you soon!

Thanks,

To: thutrang@gmail.com

Subject: Experience in last job interview.

Dear Trang,

Just a quick email to give you some experience about my last job interview. I have been working as a sales assistant at Shopee company. To get this job, I had a successful interview last month. My interviewer is a human resources manager. He asked me a lot of questions about my personal information, my strengths and experience. I was really nervous at first but the manager was friendly so I felt much better. I answered most of the questions very well. However, because I had had no experience in selling products so when she asked me to deal with a customer’s complaints, I was almost silent. If I were in the same situation again, I would confidently try to answer the questions as well. If I can do it again I will prepare the questions carefully to make a better impression on the interviewer. I hope the above information will help you have a good interview.

Let me know if you need anything else.

Best regards,

Nhat Anh