Student B: You are a waiter at Casablanca Restaurant. You’re meeting a new bartender.  

Role-play a dialogue to ask and answer about the information below:

Ø   Name

Ø   Job position

Ø   Working area at work

Ø   Living place (near or far from the restaurant)

Ø   Hobbies 

B: Hi. What is your name?

A: My name is Thoa. And you?

B: My name is Dung.

A: Your name is beautiful

B: Oh. This is the first time someone complimented my name as beautyful.

A: Oh really? 

B: Yes. Are you a student?

A: Yes, I am a sophomore at Dai Nam University. 

B: Oh Dai Nam, I also have a friend studying there. What is your job position?

A: I'm a bartender. You too, right?

B: No, I'm a waiter

A: Wow, this is really work requires a lot of health. What area do you work in?

B: I don't have a specific work area. I often have to go to the dining table to introduce the restaurant's menu. Then record exactly what the customer ordered and pass it on to the kitchen and bar department. Although I have to travel a lot, I love this job.

A: It must be very precise. Unlike you, I work in the bar area. I will definitely learn a lot of interesting things. I'm a new employee of the restaurant, I'm looking forward to your help.

B: Of course I will help you if it is my area of ​​expertise.

A: Thank you very much

B: It’s nothing. Is your living place far or near restaurant?

A: I live quite far from the restaurant. It's about 20km

B: Oh is that far. I live quite close to the restaurant. It doesn't take me too long to get to the restaurant, it's only  10 minute walk

A: Oh that’s really close. I plan to work here for a long time so I will be moving house to facilitate commuting.

B: yes, it will help you to work less hard

A: That's right. Now Let's talk about our hobbies. What  is your hobby?

B: I like a lot of things. I like traveling, reading book and cooking

A: Wow I also love to travel. I don't really like to cook. I'm pretty clumsy

B: Oh. Would you like to travel with me if given the chance?

A: Sure. This is going to be a interesting trip. 

B: Yes. It’s time to work. Let's talk later

A: Yes

 

B:  Hi. Nice to meet you!! You are…

 

A: May I introduce myself?

     I’m Vân . I’m new here.

 

B: Oh! Really. What’s your position?

 

A: I’m new barterder. What’s your name?

 

B: My name is Dinh Thi Thuy

     Please call me Thuy

     I’m a waiter here.

 

A: Yes. How long have you worked there?

 

B: Uh. For 1 years. How old are you?

 

A: I’m 22 years old.

 

B: Oh! Same age as me

 

A: Yes! I’m new , so I want to be received your help for work.

 

B: No problem! And where are you going to have lunch?

 

A: Uhnm… I don’t have any plane for lunch

 

B: I know there is a very good chicken rice restaurant near.

     If possible you and me will go together.

 

A: Oh! Yes! I also like to eat chicken rice.

 

B: Ok! See you at 11:30 a.m in front of gate

 

A: Yes! Ok. Have a good working day!

 

B: Thank you. Have a nice day? Bye

 

A: Bye 

    

B: Hi. Are you a new employee?

A: Yes. What is your name?

B: my name is T. I’m 19. and you?

A: I’m T. And we are the same age.

A: what is your job in the restaurant?

B: I’m a waiter. I think you are a bartender?

A: oh yes. You guessed right!

B: I really like bartender. So do you have a clear understanding of your work?

A:Do you know where the bar is?

B:The bar is located upstairs, you go straight to the 2nd floor and then go to the left to see.

A:thank you. Is your house nearby’?

B: my house is 3km away, so it’s convenient to travel. How about you? 

A: my house is a bit far from here 

B: why did you choose to work as a bartender?

A: I like to mix different kinds of water together. That is my passion, how about you? Do you have a passion?

B: I love meeting and getting to know people and I also like to travel, discover beautiful sights everywhere. 

A: oh that’s interesting. I think t should keep working. Have a nice first day at work. Bye  

B: you too. Good bye! 

 

 

B: my name is Huế

A: my name is Thơm. i'm the new bartender

B: oh. I am a waiter. Do you know where your work is?

A: not yet. Can you show me my new job?

B: okay. Follow me

A: where is it located in this restaurant, is it far from the restaurant.

B: not at all. This is where the drinks are made. It's located right at the bar of the 1st floor. What do you think, is it beautiful

A: it's great. Very beautiful and spacious

B: There are also many different types of drinking water and supporting tools for preparing water.

A: great. That way I can make good use of my water mixing skills. Thank you for taking me on a tour of this place

B: nothing, we'll be colleagues in the future

A: that's right
B: Good bye
A: Good bye

Maty Nunan: Good morning, I’m Maty Nunan and I’m getting married. So I’d like a banquet, just a small party.

Lotus Restaurant: Yes, so how about the date and time you want to organize the party? We will prepare privately for you.

Maty Nunan: Let's do it on Monday 10, time is eight pm

Lotus Restaurant: So how many guests you will invite, we have a private room for thirty to forty people, I think it will conform with a small party.

Maty Nunan: Great, I will invite twenty five to thirty people, just close friends and family’s people.

Lotus Restaurant: I see, so here is your detailed offer: private room for thirty guests. The party will start at eight pm (8:00 pm) Monday 10, we will prepare a room and seat arrangement. It’s alright Madam?

 

Maty Nunan: Great, really thank you for your help, you have quick support service, I am really appreciative ! Thank you.

 

Lotus Restaurant: Thank you Madam, it’s my honor. Thank you for your trustly!

Nhung: Hello, I’d like to reserve a table, please. 

Nụ:  Certainly sir. Can you tell me what day you will be coming? 

Nhung: we will be coming to your restaurant this Sunday. 

Nụ: ok, so that’s the 8 th. and what time? 

Nhung: I want to make a reservation at 7 pm

Nụ:  And for how many people?

Nhung: Just 5 , please.

Nụ: Ok sir. and what name is it, please? 

Nhung: NHUNG

Nụ: Could you spell that please sir? 

Nhung: Yes, It’s N- H-U-N-G

Nụ: Thank you. So, that‘s a table for 5 at  7 pm on the 8 th of this month. Thank you very much. see you this weekend. 

Nhung: That’s great. Thanks. Bye.

B: I’d like a luxurious banquet for my wedding. Please

A: How many people are there in all?

B: About 60 – 80 people.

A: Do you like the table in the hall or private room?

B: I’d like private dining-room, please!

A: Yes, We have private dining-room for 80 people.

B: That’s great. 

A: What time would you like your wedding banquet, Madam?

B: 9 o’clock on sunday morning.

A: Would you want to eat in the round table or rectangular table, Please?

B: Large round table.

A: please hang on a minute, i’ll check it for you.

B: Okay.

A: Okay. May i have your name and contact number, please?

B: Vu Hong Thoa, 123456789

A: Thank you. May I please repeat the table reservation details

Ms Thoa, you booked 1 private dining-room for 80 people, large round table for wedding banquet. At 9 o’clock on sunday morning. Is that details correct?

B: It so right

A: Thank you very much for calling Thoa. We look forward to seeing you then. Have a nice day! 

B: Thank you

A: Thank you and good bye. 

B: Hi, I would like to make a dinner reservation

A: Can you tell me what night you will be coming? 

B: We will be coming to your restaurant on Monday night. 

A: What time would you like the reservation for? 

B: We would prefer 7:00 or 7:30. 

A: How many people will you need the reservation for? 

B: There will be 6 of us.

A:  I have a table for six available at 7:00. Please just give me your name.      

B: My name is Thoa

A: Could you spell that, please madam

B: Yes, T H O A

A: Thank you, Mrs. Thoa, see you this monday at 7:00. Hope you enjoy the dinner at our restaurant. 

B: thank you

A: Thank you and good bye. 

 

B: Mary Nunan ( Trương Thị Quỳnh Trang)

A: Good morning, lotus  restaurant, can I help you.

B:  my name is mary nunan i want to book a wedding party at your restaurant

A: Yes. can you tell me what date you want to book? 

B: I want to book a party on February 20 at 7:30 a.m 

A: Can you tell me how many people are in your party?

B: My wedding party had about 40  people and there must be fresh flowers  in the party room.

A: Yes, lotus restaurant would like to re-confirm that your wedding will be held on February 20 at 7:30 am and have 40 guests, your request  is to have a lot of fresh flowers

B: yes that was correct with my request

A:Thank you for trusting and booking a party at our restaurant. See you again

B; good bye, See you again

B: Bùi Dương Thùy

A: Good morning, casablanca restaurant, can I help you?

B: Yes hello I want to book a table at the restaurant

A:When would you like to book a table?

B: let me book a table for february 20. (20/2) 

A:what time would you like the reservation for?)

B: I want to book a table at 7:30 pm

A: how many people will you need the reservation for?

B: I need to book a table for 2 people

A: yes: I will arrange a place for you. Could you please give me your name?

B: my name is Thuy

A: how to spell your name?

B: T H U Y

A:Thank you, see you at the restaurant

B: Thank you very much

B: hello. My name is thanh, I want to book a party to hold my wedding party. Is the restaurant empty?

A: Yes, I wonder what day and time you book the party?

B: I have a party on February 22, 2022 at 10 am.

A: yes, may I know how many people are in the group, madam so I can arrange a place for my family?

B: My group has 180 people. I don't know if you can tell me how to arrange the seats

A: Yes, can you arrange a table for 6 people to make it bigger?

B : ok

A : Please re-read my family's information, my family booked a party at 10:00 am on February 22, 2022 for 180 guests.

B: that's right, thank you very much

A thank you….

B: Yes. My 10th wedding anniversary is coming up. I’d like to di dơ a table.

A: Certainly sir. For what day, please?

B: For 3th March

A: 3th March. OK. And what time?

B: About 7 p.m.

A: And for how many people?

B: Four. Just me, my husband and two kids.

A: Is that non-smoking, sir?

B: Yes, please!

A: OK. What is your name?

B: John

A: Could you spell your name, please?

B: Yes, it’s J-O-H-N.

A: Thank you. And anything else you ask for?

B: I need the exactly address of the restaurant. 

A: The Casablanca Restaurant. The address is 34 Princes Street. 

B: Oh, thank you

A: You’re welcome. So that’s a table for four at 7p.m on 3th March. Thank you very much Mr.John. See you later.

B: That’s great. Thanks. Bye 

Hậu: I would like to book a table for dinner

Tuấn: Can you tell me what day you will be coming?

Hậu: we will be coming to your restaurant this night Saturday.

Tuấn: what time will you arrive?

Hậu: I want to make a reservation at 8 p.m

Tuấn: And for how many people?

Hậu: Only 5 

Tuấn: Please give me your name

Hậu: My name is Hậu

Tuấn: Could you spell that, madam?

Hau: Yes, H A U

Tuấn: Thank you Mrs. Hau, see you this Saturday at 8 pm

Have a nice day!

Hậu: Thanks. Bye

B: Yes ,you can. My name’s Mary Nuan . I’m getting married . We are thinking about having a banquet at your hotel

A: Yes, madam Mary Nuan

     And what date would you like to a weeding banquet   

     on?

B: 20/8 ( August  20th)

A: Certaily . And how many pepole will be participating in the banquet , madam?

B: There will be about 200 . So , I guess we will need 20 tables.

A: We have one room availabe now. It if 20-25tables , so if you are a little over, it won’t be a problem.

B: Yes.Okay . I will ask my husband then. And would you be able to accommo date two vegetarian tables?

A: Yes madam .

Would you like to schedule a date to come in and work at the details?

B: Friday at 2p.m

A: That would be great

We will be expecting you this Friday at 2p.m

B: Ok. Thank you . See you then

A: Yes. That’s great . Thank you very much. 

David Kerrigan: Yes, I have got the reservation at this time for 2 people

Waiter: Under what name, sir?

David Kerrigan: David Kerrigan

Waiter: Ok sir. Would you like me to take your coat for you?

David Kerrigan: Of course. Thank you very much

Waiter: Where would you prefer to sit?

David Kerrigan: Well, by the window, please.

Waiter: I’m afraid that area is under preparation.  You can sit in the area near the piano. This is a very romantic area for two

David Kerrigan: Ok arrange that table for me, please

Waiter: I’ll show you to the table. Please follow me in this way

David Kerrigan: yes, thank you 

Waiter: Are you ready to order?

David Kerrigan: Yes

Waiter: Here’s the menu

David Kerrigan: Thank you very much

 

 

B: David kerrigan( Dương Thuỳ)

A: good evening sir, have you made a reservation?

B: yes, my name is kerrigan

A: Yes, I confirm that you have a reservation, can you give us to keep our coats?

B: yes ,thank you very much for keeping my coat, you are so beautiful

A: Where do you want to sit?

B: I want to sit outside to see the beautiful scenery  

A: ohh I'm so sorry sir, the outdoor area is now full, could you stay inside by the window?

B: ferfect, that’s fine  

A: Please follow me I will open the door for you

B: Yes, thank you

A: This is the restaurant's menu

B: ok thank you very much

A; thank you googbye

   ​​I’m Jan. I’ll be your server for tonight

    ​​Do you have a reservation?

Kerrigan: ​Yes, I do

Jan: ​​Could I have the name, please?

Kerrigan: ​The name is Kerrigan

Jan: ​I see your reservation listed here. You reserved a table for three. Is it right?

Kerrigan: ​Yes, it is. The other two will be joining me later

Jan:​​Shall I take your coats? 

Kerrigan: ​Yes, please. Can I leave my umbrella, too?

Jan: ​​Certainly. Would you prefer to sit indoors or outdoors?

Kerrigan: ​I think we’d prefer indoors. What about the small table near the window?

Jan: ​Sorry sir. The table you requested is already booked. Would you like a table near the piano? 

Kerrigan: ​Near the piano? YES! I like it.

Jan: ​​Your table is ready. Would you like to be seated first, Mr Kerrigan? 

Kerrigan: ​Of course

Jan: ​​I’ll show you to your table now. Right this way, please.

Kerrigan: ​OK

Jan: ​​Will this table be alright, Mr Kerrigan?

Kerrigan: ​Yes. This is fine. Thank you.

David Kerrigan: Yes, I do

Waiter: Could I have the name, please?

David Kerrigan: David Kerrigan

Waiter: One moment, yes, David Kerrigan - table for one . Shall I take your coats?

David Kerrigan: yes,please . 

Waiter: would you prefer to sit indoors or outdoors ?

David Kerrigan: i think we’d prefer indoors .What about the table near the window ?

Waiter: I’m very sorry madam. I’m afraid that table is reverved.

David Kerrigan: Oh , yes . No problem . That’s fine . Thank you

Waiter: I’ll show you to the table. Please follow me in this way

David Kerrigan: yes, thank you 

Waiter: Are you ready to order?

David Kerrigan: Yes

Waiter: Here’s the menu

David Kerrigan: Thank you very much

David Kerrigan: Yes. I booked a table for 2 people

Waiter: Could I have your name, please?

David Kerrigan: My name David Kerrigan

Waiter: Ok sir. Would you like me to take your coat for you? 

David Kerrigan: Of course. Thank you

Waiter: Would you like to sit indoors or outdoors?

David Kerrigan: I want to sit outdoors 

Waiter: I’m sorry sir, that is now full, could you stay índoors near the piano?

David Kerrigan: Ok. that’s fine

Waiter: I will show you the table. This way, please!

David Kerrigan: yes. let’s go

Waiter: Here is the menu

David Kerrigan: Thank you

Chi: yes, I did.

N: Can I get your name, please?:

C: my name is kerrian.

N: one moment, yes, mr kerrigan- table for six. Would you like me to take your coat?

C: yes, thank you very much.  Can I leave my bag, too?

N: certainly. Where would you like to sit?

C: I think we prefer to sit outside, non-smoking area and can be noisy.

N: Sorry sir. Outdoor is now sold out. 

Would you like a table near the bar?

C: perfect, that is fine.

N: yes, your table is now ready.

please follow me in this way

C: oh, thank you very much. 

N: here the menu

C: ok, thanks. I appreciate your service attitude

David Kerrigan: Yes, I do

Waiter: Could I have the name, please?

David Kerrigan: David Kerrigan

Waiter: One moment, yes,David Kerrigan - table for one . Shall I take your coats?

David Kerrigan: yes,please . 

Waiter: would you prefer to sit indoors or outdoors ?

David Kerrigan: i think we’d prefer indoors .What about the table near the window ?

Waiter: I’m very sorry madam. I’m afraid that table is reverved.

David Kerrigan: Oh , yes . No problem . That’s fine . Thank you

Waiter: I’ll show you to the table. Please follow me in this way

David Kerrigan: yes, thank you 

Waiter: Are you ready to order?

David Kerrigan: Yes

Waiter: Here’s the menu

David Kerrigan: Thank you very much

B: Yes. Could I see the drinks menu, please?

A: Certainly madam. Here’s the menu. 

B: I would like a glass of mineral water

A: Do you want to drink Sparkling or still? 

B: Yes of course. Could I have some ice in it, please?

A: Certainly madam. You ordered a glass of mineral water with ice, right?

B: Yes, thank you

A: Would you like anything else? 

B: No. Thanks

A: Please wait in ten minutes.

 

 

B: Quỳnh Trang.

A. Would you like to order a drink

B. Yes, could we see the drinks list, please?

A. Certainly sir, here it is.

B. Thank you. I'll have a mineral water.

A. Certainly sir,  Do you want sparkling or still?

B. I need to sparkle and give some ice in it, please.

A. Certainly sir, Would you like anything else?

B. no, thanks.

Nụ : Cerainly sir , here it is 

Nhung : Thank you . I’ll have a glass of mineral water
Nụ : Do you want to drink Sparkling or still? 

Nhung : Yes of course. Could I have some ice in it, please?

Nụ : Certainly sir . so yours is a sparking mineral water with some ice in it,would you like anything else? 

Nhung: No. Thanks

Nụ : Please wait in 15 minutes.

Hậu: Can I see the restaurent menu, please?

Tuấn: Certainly, here is it

Hậu: Give me a glass of mineral water?

Tuấn: Do you want sparkling or still?

Hậu: Sparkling and some ice in it, please

Tuấn: Would you like anything else?

Hậu: No, thanks

B: Yes. Could I see the wine list, please? 

A: Certainly, here you are!

B: What do you recommend? 

A: Oh. The Bloody Mary is the most famous cocktail here. I think It will suit you very well.

B: What’s in it? 

A: It’s made with vodka, tomato juice and other spices and flavorings. 

B: Sounds nice. I really want to try Bloody Mary.

A: Would you like ice with that? It will taste better if you drink it with ice

B: A little, please!

A: Yes. Please wait in 5 minutes.

B: Yes. 

A: Here’s your Bloody Mary. Have a nice drink!

B: Thanks...Oh It’s nice drink

A: Oh really. I'm very glad you liked it. 

 

Dung: What about a lobster dish and scallops?

Thoa: Well, lobsters are not popular with the guests because of their high price.

Dung: Yes, but their high price means good quality and they taste good. I know it is quite expensive dish and it is suitable for high-income guests. but it will please those who enjoy it.

Thoa: I agree, but I still think there will be less customers ordering lobster because it's too expensive

Dung: Oyster. What about oyster? I think it's cheaper than lobster and will be more popular with customers. 

Thoa: As far as I know, there are many dishes made from oysters

Dung: That’s right. There are many delicious dishes such as Grilled Oysters, Fried Oysters or Broiled Oysters, and many more dishes

Thoa: How to cook Grilled Oysters? 

Dung: Shuck your oysters and put them on a grill heated to 450 degrees. Top each oyster with a pat of butter and sprinkle some parsley.  They will taste better if enjoyed with crackers.

Thoa: Sounds great! But before we put them on the menu, why don’t you prepare some for me to try. 

Dung: Oh. That’s a good idea! I will cook this at our restaurant. Where can we meet?

Thoa: Oh so let's meet at our restaurant. This is a perfect place for us to enjoy it.

Dung: See you tonight. 

Thoa: Yes, see you again. 

B:Dương Thuỳ 

A: Hello, can you give me a suggestion on how to change the new menu?

B: I think I should add 2 items to the menu, lobster and scallops.                                

A: Lobster is not popular with customers because of their high price

B: I think lobster is an expensive seafood, but has high nutritional value and brings many benefits to human health.

A: I think there will be very few customers to order lobster, because the price of lobster is quite high.

B:  we can change it to be a moat because it's cheaper and the quality is good

A: So how do oysters cook?

B: Oysters are washed and cut in half, then make cheese sauce, arrange oysters on a tray and add cheese sauce, finally sprinkle cheese topoing on top and put in the oven for about 10 minutes

A: very good, we decided to put oysters on the menu, can you cook it for me

B: ok.

00:13

Hậu: What do you think about lobster and scallop?

Tuấn: Lobsters are not popular with the guests because of their high price

Hậu: but it is the best and quality food

Tuấn: I guess there will be very few customers order because they are very expensive.

Hậu: how about oyster? i think ít’s not expensive, moreover, it’s quite nutritious

Tuấn: sounds great! How do we cook it?

Hậu: of course, you prepared me some beer with butter. then I’ll show you

Tuấn: Ok

B: yes, give me oder the appetizer is salmon salad.

A: What would you like to order as the main course of the meal?

B: give me American beef, steamed lobster and sweet and sour squid and give me oder 1 more vegetable salad to go with it

A: Oh, what a clever choice, What drink would you like to order?

B: give me chocolate cake and orange juice

A: yes I confirm your order, have a great meal

B: Thankyou. 

B: Yes.

A: What appetizer would you like, madam?

B: A bowl of seafood soup and vegetable salad, please.

A: Yes . And you the main course?

B: The main dish gave me fried rice, chicken with sauce and roast pork.

A: Okay. Would you like a dessert after your meal?

B : Yes. I have a fruit plate.

A: Yes. Can I get you something to drink?

B: Sure. Can I have a glass of orange juice, please.

A : Okay. Please repeat your order. You order a seafood soup, a vegetable salad for the starter, a fried rice dish, chicken and roast pork for the main course, a fruit dessert and a drink, a glass of orange juice. Is everything correct?

B: Yes. Thank you

A : Thank you. I will be back soon.