https://padlet.com/itsupport4/y1u5e83c2k3c DBAT502E-19EX-M02-QX en-us 2019-01-16 00:14:31 UTC 2019-02-04 05:06:29 UTC hello@padlet.com https://padlet.com/itsupport4/y1u5e83c2k3c/wish/327163706 I found the whole process to be well explained and useful. Because of that I feel all the steps were essential, however I would say some of the earlier steps were integral to the improvements, while the later (such as looking at how to train staff) was more for the sake of the proposal to management. Recognising the problem, finding a solution and then analysing the risks are what I would say were most important.]]> 2019-02-04 05:05:17 UTC https://padlet.com/itsupport4/y1u5e83c2k3c/wish/327163706 https://padlet.com/itsupport4/y1u5e83c2k3c/wish/329669574 I thought it was very well explained and has a strong useful process. I believe that all of the steps would be essential for the process to be able to keep flowing. However, part of the steps do need to have improvements made. Being able to find the problem, find the solution and find out the risks were the most highly important factors. ]]> 2019-02-10 22:38:30 UTC https://padlet.com/itsupport4/y1u5e83c2k3c/wish/329669574