Collaborative (inter-Office/inter-Division) workgroup including the DEI Office.

Peer support specialists

Inclusion of people with lived experiences to inform the agency of community needs

Data collection, review and analysis (accurate, expansive, shared, transparent, timely, data-driven practices!)

Representation across Divisions, Offices, etc.

Collaboration across Divisions, Offices, etc.

Inclusion of people with lived experiences to inform the agency of community needs (review of policies, procedures, practices)

Historical documentation of relative agency practices & procedures

Stakeholder engagement & outreach to underserved & underrepresented groups

Show respect and support of persons requesting and receiving services

Asking, acknowledging, and honoring preferences

Support open communication and active listening

Setting clear expectations of interactions with others throughout the agency

Staff hold in high regard a person's identity and values.