Writing a letter of complaint by Olga Tarasyeva https://padlet.com/otarasyeva/xx6l0pf3s1kjv891 en-us 2021-11-18 15:28:33 UTC 2025-11-12 18:37:57 UTC hello@padlet.com Let's analyse the task otarasyeva https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1899838520 2021-11-18 15:29:39 UTC https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1899838520 otarasyeva https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1899841429 2021-11-18 15:30:44 UTC https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1899841429 Language otarasyeva https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1899850396 2021-11-18 15:34:00 UTC https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1899850396 plan group1 https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1900155770 1. An Opening remark
Dear Sir/Madam
2. The reasonfor writing:
I'm writing to...
3. Intro about yourself/type of customer/profile
4.  Description of a problem/where/when etc..(short story what happened)
5. The reason of complaint
6. call to action(what i want to get.../the best solution from my point of view..)
7. a closing remark
8. Full name

]]> 2021-11-18 17:33:43 UTC https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1900155770 language group 1 https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1900162465 Dear Sir or Madam,
I was glad to visit your shop for buying an item last week, 
and I was really impressed by design of item... but I have to complain about a faulty phone which I purchased there.
My name is Olga Black and I am your VIP customer. I live in Moscow and have been using your items for last 15 years.
On Monday 11 November... 
The screen is not responsive enough(PROBLEM)
I would appreciate if you could replace the item or give me a full refund.
I  look forward to hearing from you,
Best regards,

Olga Black]]> 2021-11-18 17:36:44 UTC https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1900162465 group 2 https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1900168013 1. An opening remark
2 The reason for writing
3 Info about writer
4 Problem outline
5 The reason for complaint
6 Call to action
7 Closing remark
8 Full Name]]> 2021-11-18 17:39:03 UTC https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1900168013 magomedovtamerlan0 https://padlet.com/otarasyeva/xx6l0pf3s1kjv891/wish/1908555002 Dear Ms. Mikhailova,

I am writing to express my dissatisfaction with microwave I bought online in DNS last Tuesday.

My name is Tamerlan Magomedov, i do like your services and I have not been meeting with any product’s problems until now. 

On Tuesday, 12th October, I visited your website to purchase a microwave.  I choose Samsung MS23J5133AT and made an order. Next day I came to pick up the order. Because of Covid I could not come in to the store to check microwaves, I had not QR -code I was sure there is no problems with the order. But nevertheless, I found a problem with microwave’s door, it did not work at all and we could not to open it. 

I am disappointed I had no chance to check the microwave before I paid. If I checked this in the store and found the problem, I would choose another one. However, the refund is made, but it has been 5 days since I brought the microwaves back. I would be grateful if you could send my money back as far as it possible. 

I look forward to receiving your explanation about refunding. 

Yours faithfully. 

Mr. T Magomedov

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