BUSE 157 *The Lux Touch* by Lux https://padlet.com/luxevanhoran/Theluxtouch A queer focused skin therapist whose goal is give others confidence and a healing time for self care. Creating a safe space to learn about how to take care of ones skin. en-us 2024-08-19 20:24:40 UTC 2025-02-25 17:38:58 UTC hello@padlet.com Key partnerships luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454331

  • Professional skincare brands

  • Attorney or law firm

  • Charities for complimentary business

  • Marketing and branding firms

  • Supplier of materials

  • Accountant

  • POS software

  • Property manager

  • Social media website

  • Laundering facility

  • Data software

    • ]]>     2024-08-19 20:25:12 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454331     Key activities luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454403

  • Providing skin treatments.

    • Entry of clients information into database

    • Booking appointments

    • Inventory management and reordering supplies

    • Marketing on social media

    • Communication with clients through social media and email

    • Manage cash flow

    • Research charities to donate to

    • Sell products and services

    • Maintain cleanliness of treatment space/ washing linens

    • Researching makeup trends and products

    ]]>     2024-08-19 20:25:19 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454403     key resources luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454450 Physical

    • Treatment room

      • Sink

      • Device - steamer, magnifying lamp, treatment table, back bar, hot towel cabby

      • Multi-use and disposable tools for treatments , linens

    • Seating and changing area

      • Retail products for sale

    • Computers

    • Website

    • Handheld credit card device

    • Makeup kit

    • Camera

    • Editing software

    • Social media accounts

    • Email accounts


    Intellectual

    • Strong online presence

    • Strong brand identity


    Human

    • Skilled esthetician to perform services

    • Friendly and inviting receptionist


    Financial capital

    • Start up costs

    • Inventory

    • Operation costs

    • Retail products

    ]]>     2024-08-19 20:25:27 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454450     Value propositions luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454517 Slogan: A retreat for your skin, serenity for your mind.

    Making skincare a walk in the park.


    The Lux Touch creates a sanctuary for your self-care with customized, evidence-based treatments designed specifically for you.  Immerse yourself with a luxurious approach to skincare that nurtures your well being, making you feel revitalized and confident.

    ]]>     2024-08-19 20:25:36 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454517     Customer relationship luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454866

  • Dedicated personal assistance from me

  • Loyalty program - Referrals gets 10% off for both of clients. Every 6th facial, get 5% off. Some kind of points for products purchased to get discount on products

  • Long term relationship with clients

  • Co creation - need clients input to give a good service

  • Community - donate 5% of profit to animal shelters, lgbt community, and environmental rehabilitation. Information on butterfly of the month. Charity of the month or year

    • ]]>     2024-08-19 20:26:07 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080454866     Channels luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080462799

  • Marketing - instagram, emails, word of mouth or referrals

  • Evaluations - instagram, benefits offered helps them purchase directly from me

  • Sales - direct sales from me

  • Delivering - point of purchase, how often to get services

  • Support after sales - email, social media, on site


    • ]]>     2024-08-19 20:37:35 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080462799     Customer segments luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080462882

  • Queer adults from 20 - 40 with acne and unwanted hair

    • Safe space, hair removal, acne specialist, pigment suppression

    • Market niche

  • White women from 30 - 60 with wrinkles and hyperpigmentation

    • Anti aging products, pigment suppression, technology/products to improve elastin and collagen

  • Young adults 18 - 30 looking to learn about skincare

    • Education, Multiuse products, special discounts, loyalty programs

  • Medium to high income who prioritize quality, customized personal one on one services

  • Value - anti aging, acne treatment, education, personalized experience, luxury

  • Channels - instagram, website, email, face to face meeting

    • ]]>     2024-08-19 20:37:43 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080462882     Cost structure luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080463039

  • Value driven

  • Variable costs

    • Marketing

    • Multi use/ disposable materials

    • Skincare products

    • Pos software

    • Refreshments

    • Water

    • Electricity

    • Transaction fees

    • Donations to charity

    • Cleaning equipment

    • Data storage software

    • Laundering

    • Accountant

    • Attorney

    • Marketing firm

  • Fixed costs

    • Rent

    • License renewal fee

    • Salary

    • Renters insurance

  • Economies of scale

    • Bulk buying of skincare products, disposable, and multi use items

  • Major costs

    • Rent

    • Skincare products

    • Marketing

    • ]]>     2024-08-19 20:37:54 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080463039     revenue streams luxevanhoran https://padlet.com/luxevanhoran/Theluxtouch/wish/3080463130

  • Asset sales - skincare products

  • One time fee - Per service charge/ bundles

    • Facial treatments, back treatments, makeup application and lessons, waxing, eyebrow and lash maintenance, education, one off skincare consultations

    • Top quality customer service, luxurious experience

  • Charge clients - card, cash, debit, square, Venmo, handheld device

  • Fixed pricing with upselling of services and products

    • Dynamic pricing - holiday sales, bundles, weddings

  • Main revenue from services and product sales

  • Other opportunities

    • Free lancing makeup artist

    • Instagram paid posts and advertising

      • Affiliate links

    • Referrals to others for percentage of sale

    • Educational events for small fee

    • Referral/ loyalty program - percentage off service, discount on products

    • ]]>     2024-08-19 20:38:03 UTC https://padlet.com/luxevanhoran/Theluxtouch/wish/3080463130