PARK AVENUE HOTEL by Farhana Twins https://padlet.com/nazirafarhana94/xu4p3pngwl3y Farhana Nazira Binti Bakri en-us 2017-05-02 14:46:55 UTC 2023-03-29 23:34:34 UTC hello@padlet.com 3 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/169441525 Today, I transfer to Food and Beverage department which The Bistro Coffee House. There is 3 captain which 2 in morning shift and 1 in evening shift. Today have buffet dinner from JPN Kedah and PHARMA.
  • Arranging the dining room.
  • Welcoming and serving guest.
  • Tidying the dining room after meal service.
]]> 2017-05-02 14:47:12 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/169441525 4 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/169441796 - Arrange buffet dinner for guest from JPN Kedah and CIAST.
- Clear plate and refill drinks to guest.
- Clear table and change tablecloths if needed.
- Maintain dinning area clean and tidy.]]> 2017-05-02 14:48:06 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/169441796 5 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/169442016 - Take orders which presenting menus, answering questions and offering suggestions.
- Serve food and beverages which responsible for bringing orders from the kitchen to guests.
- Clean and prepare tables in order to clear tables of all plates, cups, and flatware after guest leaves, wipe down tables and properly re-set them with clean tableware. 
- Need to ensure that guests receive their bills are properly listed and priced.
- Process payments and return paid receipt]]> 2017-05-02 14:48:46 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/169442016 6 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/169442076 - Greet guest and offering table service to guests.
- Taking order from guest.
- To prepare and carry out food and beverage service to guests in a courteous and efficient manner includes.
- Preparing and delivering room service trays as and when required. 
- Ensuring a safe, clean, tidy and pleasant working environment.

]]> 2017-05-02 14:48:58 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/169442076 7 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171021400
  • Greet customers, make suggestions and answer questions.
  • Take orders and send them to kitchen staff through the POS system.
  • Ensure quality service in the dining room and serve meals.
  • Prepare the bills for meals ordered, take the cash and make change.
  • Clean and clear the dining room tables.
  • Do all other tasks as required by the supervisor.
    • ]]>     2017-05-10 14:29:05 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171021400     8 april 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171839080 - Greets guests and present them with the menu.
    - Suggest food and beverages to guest.
    - Make sure food and beverage delivered to guests.
    - Give receipt for payments.
    - Clear the table and setup table.
    - Ensure work area is clean.]]>     2017-05-15 14:00:42 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171839080     9 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171840011 - Be a hostess and communicate with guests.
    - Welcoming and serving the guests
    - Follow tasks given by captain such as wipe glass, plate, fork and spoon.
    - Taking order from guests and making sure food and beverage delivered to guests.
    - Clears the tables.
    ]]>     2017-05-15 14:03:41 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171840011     10 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171847676 - Performing basic cleaning tasks as needed by supervisor.
    - Setup buffet dinner for CIAST, FOREST RANGER Kedah and SUK Perlis 120 pax.
    - Observes guests, refill drinks and clear plate.
    - Respond to guest with any additional request.
    - Fulfilling customer needs.]]>     2017-05-15 14:27:22 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171847676     11 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171849255 - Greets guests and show table for guests.
    - Setup buffet dinner 180 pax from CIAST, UUM Sintok and SUK Perlis.
    - Communicate with guest and fulfill customer needs.
    - Clear plate and refill water to the guest.
    - Clear table and change tablecloths if needed.]]>     2017-05-15 14:31:49 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171849255     12 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171852221 - Setup steamboat dinner 18 pax for Zenith Sdn Bhd.
    - Clear plates and refill water to the customer.
    - After guest done eating clear table and change tablecloths.
    - Maintain dining area clean and tidy.]]>     2017-05-15 14:40:14 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171852221     13 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171853094 - Greet customers and present menu.
    - Make menu recommendation promotion by hotel such as Mee Tulang and Set Bawal Goreng Panas.
    - Serve food and drinks to guests.
    - Clear table and arrange table setting.
    - Maintain tables clean and tidy.]]>     2017-05-15 14:42:51 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171853094     14 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171854263 - Perform basic cleaning tasks from supervisor such as wipe fork, spoon, knife, glasses and plate.
    - Arrange table setting such as flower, napkin, fork, spoon, knife, bb knife and bb plate.
    - Maintain tables clean and tidy.]]>     2017-05-15 14:46:36 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171854263     15 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171857864 - Setup buffet dome for UUM for 10 pax.
    - Wipe glass, fork, spoon, bb plate, dessert plate.
    - Arrange table setting and maintain dining area are clean and tidy.
    - Fulfill guest additional request.
    - Clear plate and refill water.
    - After guest done eating clear table and change tablecloths. ]]>     2017-05-15 14:57:39 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171857864     16 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171859269 - Today I handle Ala-carts sections and have candle light dinner
    - Greet customers politely as they enter the bistro.
    - Show customers to their tables and present menus to customers.
    - Explain menu items and suggest special items.
    - Repeat order with customers to ensure correctness.
    - Input the order into POS system.
    - Deliver and serve food at tables.]]>     2017-05-15 15:02:12 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171859269     17 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171861463 - Greets customers, take order and deliver the food and drinks.
    - Maintain the table setting by clearing courses, replacing utensils, refreshing water glasses.
    - Re-set and prepare table for customers including decorations, napkins and utensils.
    - Maintain a clean and organized service area.]]>     2017-05-15 15:08:13 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171861463     18 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171863037 - Greet customers, present menus, and explain daily specials item to customers.
    - Answer questions related to menu items and make recommendations.
    - Input the order into POS system.
    - Deliver and serve food at tables.
    - Re-set and prepare table setting.]]>     2017-05-15 15:13:05 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171863037     19 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171864020 As hostess I need have positive attitude and good communication skills to handle complaints or questions from customer. Besides, I need to know menu items to explain to the customers. In addition, I also need to maintain excellent grooming standard to looks more neat and nice which wear botie and apron.]]> 2017-05-15 15:15:58 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171864020 20 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171866103 - Perform cleaning duties, such as wipe glasses, fork, spoon, knife and bb plate.
    - Assist as hostess by answering phones to take reservations. 
    - Fill salt, pepper, sugar, sauce, creamer, condiment and napkin containers.
    - Refill stock service areas with supplies such as sugar, creamer, sauce, tableware and linens.]]>     2017-05-15 15:22:38 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171866103     21 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171868972 - Setup 8 set A for Hi-tea reservation from Mr. Bakar which loyalty customer. 
    - Wipe coffee cup, saucer, tea spoon, bb plate  and arrange table setting.
    - When customer arrived deliver set hi-tea for customer.
    - Fulfill customer additional request.
    - After done eating, give bill to customer to make payment process.
    - Clear table and re-set table setting.]]>     2017-05-15 15:31:27 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171868972     22 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171876233 - Prepare tea break for seminar function.
    - Wipe coffee cups and saucer.
    - Setting tea break section such as sugar, milk, stirred, coffee and tea. 
    - Take foods from kitchen which Mee Goreng and cakes.
    - Clear coffee cups and plate.
    - Make sure tea break section are clean and tidy.
    - Refill some sugar and milk if needed.]]>     2017-05-15 15:53:22 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171876233     23 April 201 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171878109 - Task from the banquet captain, need to set up the event and function for the buffet dinner in ballroom.
    - Setup the meeting room style Class Room layout the room following the plan from captain in charge.
    - Wipe cutlery, item, equipment then setup the function tomorrow.
    - Arrange the chairs with the table, table cloth and chair cover. 
    - 1 person got 4 item on the table. First 1 pen, 1 mineral water, 2 candy and writing paper.]]>     2017-05-15 15:59:41 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171878109     24 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171992126 - Setup function for 18 pax in Bistro. 
    - Wipe the utensils and also the cutlery before to setup on the table.
    - Setup the Dinner Chinese Style for the dinner function.
    - Arrange the equipment, item, cutlery, plate and so on the follow up the guide from captain.]]>     2017-05-16 03:25:28 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171992126     25 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171992810 - Public Holiday]]> 2017-05-16 03:34:03 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171992810 26 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171993654 - Prepare for buffet dinner 60 pax for Pejabat Agama Kedah.
    - Wipe glasses, fork, spoon and plate and arrange table setting.
    - Standby for guest enter, greet customer and show table to them.
    - Do some clearing on table guest and refill the water to guest drinking.
    - After customer done their eating, clear the table and change tablecloth if needed.]]>     2017-05-16 03:45:31 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171993654     27 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171993745 - Today last day I at Food and Beverage department.
    - Take care for buffet breakfast around 180 pax.
    - Wipe glasses, fork and spoon, plate.
    - Do some clearing on table guest and refill the water to guest drinking.
    - Clear table and change tablecloths if needed.
    - Keep environment is clean and tidy.

    ]]>     2017-05-16 03:46:40 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171993745     28 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171994130 - Offday]]> 2017-05-16 03:51:02 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171994130 29 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171994145 - Offday]]> 2017-05-16 03:51:14 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171994145 30 April 2017 nazirafarhana94 https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171994171 - Offday]]> 2017-05-16 03:51:35 UTC https://padlet.com/nazirafarhana94/xu4p3pngwl3y/wish/171994171