HOW CAN WE HELP YOU? by Shazwan Saleh https://padlet.com/shazwansaleh/PERKESO_COE_B3_A Let's customize your learning en-us 2021-08-27 07:35:21 UTC 2025-05-09 03:37:41 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/942016529/7f1a2da831663d189cbf1be3d2f02efc/perkeso_socso_logo.png YOUR LEARNING NEEDS shazwansaleh https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442050602

  • What are your specific challenges in pursuing your next career move?

  • What are the areas/subjects that you want to learn in more detail?

    • ]]>     2025-05-08 15:20:25 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442050602     (NAME - optional) shazwansaleh https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442864637

  • specific challenges

  • specifc areas/subujects

    • ]]>     2025-05-09 03:12:18 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442864637     Muinuddin https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442875585

  • Lack of exposure to management in an organization

  • Management

    • ]]>     2025-05-09 03:19:12 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442875585     Rebecca https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442876182 1. Specific challenges in pursuing your next career move:

    One challenge I'm facing in my career transition from community outreach to customer service is learning how to translate my experience in relationship-building and public engagement into the service environments. I’m also working to better understand the systems, tools, and performance expectations that come with customer service leadership roles, so I can add value quickly and grow with confidence.


    2. Specific area you want to learn:

    I’d like to learn more about customer service operations— especially how to manage teams, handle escalations, and measure service quality. I’m also interested in understanding how customer service contributes to overall organizational strategy and how I can support that through my role.

    ]]>     2025-05-09 03:19:37 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442876182     https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442882699 Challenge

    Lack of relevant experiences


    Area/subject

    Performance improvement & management


    ]]>     2025-05-09 03:23:51 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442882699     Stephanie CMK https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442885358 1) Dedicated almost half of my life to enhancing the quality of other people as I was the PA and getting too comfortable to the routine. It is a challenge to step out of comfort zone to embrace own personal growth and discovering suitable stepping stone. Also its AI generation is blooming. Not easy to adapt to current generation of AI.

    2) How to discover my talent? How to adapt to current gen AI fast growing pace when age is catching up


    ]]>     2025-05-09 03:25:36 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442885358     Pauline Francis https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442888273

  • Specific Challenges

    -Self doubt, changing careers can trigger anxiety about my qualifications or ability to succeed,Especially because im a starter.. But I can improve myself

  • Specific areas

    -strengthen comminication

    -performance improvement

    • ]]>     2025-05-09 03:27:38 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442888273     Haslina https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442889367

  • How to handle customers better

  • Systematic administrative management

  • Learn to deal with customer better

    • ]]>     2025-05-09 03:28:21 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442889367     Hazwani https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442889776

  • Specific challenges

    Changes in work place

    Limited growth opportunities


  • Specific areas/subjects

    Management and communication

    • ]]>     2025-05-09 03:28:37 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442889776     https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442902286 Khor huey ling (years 1969)

    None

    Stick back to previous career

    ]]>     2025-05-09 03:37:40 UTC https://padlet.com/shazwansaleh/PERKESO_COE_B3_A/wish/3442902286