TWC Debrief (Dec 2021) by https://padlet.com/shufei_1/xpl05hnger977z1r Empowering our people daily en-us 2022-01-19 07:02:46 UTC 2026-01-05 01:33:56 UTC hello@padlet.com https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999721278 2022-01-19 07:12:38 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999721278 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999729376 1. transparent dialogue among the stakeholders
2. pre-meeting preparation

]]> 2022-01-19 07:18:31 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999729376 MM team https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999733063 Close collaboration between CS and CS&D team are invoiced on time ]]> 2022-01-19 07:21:04 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999733063 MM team https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999734248 Robust flow - brainstorming of initiatives down to daily war room ]]> 2022-01-19 07:21:56 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999734248 MM team https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999735866 Long meeting stretching 1 to 1.5 hours long]]> 2022-01-19 07:23:03 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999735866 MM team https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999737504 Pre-work to be done prior to meeting to improve efficiency. eg vessel status to be ready]]> 2022-01-19 07:24:10 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999737504 MM team https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999738526 Prep work is all manual - only CS and CS&D updating ]]> 2022-01-19 07:24:49 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999738526 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999741985 uncertainties on vessel ETD schedules

]]> 2022-01-19 07:26:31 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999741985 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999742750 Can we update by exception and risk? CS&D provided inputs prior to the meeting and then we had to update each line ]]> 2022-01-19 07:27:02 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999742750 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999743605 Clear initiatives summary - all ideas are explored and coordination by all stakeholders ]]> 2022-01-19 07:27:38 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999743605 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999744092 Can we separate the update from Logistics? This seemed to be more about the report output and timeliness of updates. ]]> 2022-01-19 07:27:53 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999744092 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999744871 Frequency of meeting was good. CS&D came in prepared after talking to the team and updating the file.]]> 2022-01-19 07:28:24 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999744871 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999745578 Escalation of issues on customers went well]]> 2022-01-19 07:28:52 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999745578 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999747858 Pre meeting requirement so we are better prepared with the required information prior to the meeting.]]> 2022-01-19 07:29:51 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999747858 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999748858 Forecasting shipping docs for traders to be ready next day did not consider draft approval process and some calendars, eg Sohar and shipping line calendars.

]]> 2022-01-19 07:30:30 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999748858 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999749615 Customer calendar is overly complex and needs standardisation]]> 2022-01-19 07:30:56 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999749615 MM team https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999750065 Frequency of daily war room during the last week can be shortened to every other day ]]> 2022-01-19 07:31:11 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999750065 CS Team shufei_1 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999753752 ·       Reminding customers to pay 
·       High risk customers were escalated earlier on to address the issue (eg. Mechem)
·       collaboration from all teams
·       close coordination/monitoring among all teams (ANZ/CSD/CS) to flag LC amendments not received/secure DP payment/ finance risks
·       early payment with customer/ proforma invoice planning & execution, especially Adelene
·       planning of the batch invoicing by Emie and coordinated with the smelters (clear accountabilities where MM is contacts the smelter directly)
]]> 2022-01-19 07:33:13 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999753752 CS Team shufei_1 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999755052 ·       same “ship be party” SOB date : advance coordination by CS, avoid confusion at execution.
·       Invoice was discarded after sending to customer: CSD to inform TWC of xx reasons to build in the risks/internal follow up?  (ref CSAC incident)
·       (check with cust any cut-off in their accounting closure for last wk of dec)
·       Bulk batch invoicing flow with BSL
·       AR clearance after invoice cancellation/ reinvoice
·       Follow up on LC amendments if not received.
]]> 2022-01-19 07:33:59 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999755052 CS team shufei_1 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999756692 ·       LC amendments follow up by CS team needs to be prompt
·       Communicate via phone with the customers 
·       Understand the PH and closures of the customers (i.e. are the customers able to pay)
·       Clearer accountabilities for batch invoicing – daily updates on status 

]]> 2022-01-19 07:34:57 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999756692 Purpose of war room/initiatives. Requirement of stakeholders/accountabilities shufei_1 https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999812286 1) values and purpose of tasks]]> 2022-01-19 08:06:12 UTC https://padlet.com/shufei_1/xpl05hnger977z1r/wish/1999812286