2.      What is the importance of Human Resource Management in our daily life?

3.       What is meaning by CIO, CTO & CKO?

4.      What is IT management processes? What are the processes that we need to follow in order to make good management systems. 

c) What I have learned

What I have learned in this Chapter 2.1 is meaning of technology. Next, I learned reasons of reshaping which to reduce costs, increase productivity and quality and to reduce dependence on skilled labour. And then I also understand how information systems impact organizations and business firms, the relationship between organization and information technology. I also appreciate what I learned about organizational and behavioural which is a traditional hierarchical organization. How the organizational make a decision to push lower levels. Furthermore, I knew about the relationship between internet and organizations. 

Next, what I learned in Chapter 2.2 is about meaning of Human Resource Management(HRM) that explained by Aryssa in class. They focuses on maximize the performance of employees to achieve the company’s goals. And then, she explained why  HRM is so important in our management. I also knew about what are management skills is all about such as interpersonal skills, communication and motivation, problem solving and decision making. Moreover, people  management skills is also important as followed by Maslow Pyramidal Hierarchy. Next, I learned about attitudes and belief of good 

What I know in this Chapter 3 is we will learn about management of IT. What is an organization? How organization works? And what value chain to understand about the activity? Strategic management is the continuous planning, monitoring, analysis and assessment of all that is necessary for an organization to meet its goals and objectives. 

b)      What I want to know 

What I want to know in this Chapter 2 is 

1.      Why we need information?

2.      What are the issues of strategic management?

3.      What is the function of strategic information system?

4.      What value chain model?

 

c)      What I have learned

What I have learned in this Chapter 3.1 is IT is changing the fabric of our society. The strategic management process helps company leaders assess their company's present situation, chalk out strategies, deploy them and analyse the effectiveness of the implemented strategies. The strategic management process involves analyzing cross-functional business decisions prior to implementing them. I also learned about strategic issues for senior executives which is 

1.      Obtain or maintain competitive advantage. 

2.      Use the Web to facilitate intra- and inter-organizational linking

3.      Enable decentralized operations with effective central coordination

4.      Develop flexible and responsive infrastructures for the firm

5.      Capitalize on fleeting but critical business information

Next, what I learned in Chapter 3.2 is about porter’s competitive forces model that presented by Zaim. It is a tool for analyzing competition of a business. It also draws from industrial organization (IO) economics to derive five forces that determine the competitive intensity. And then he did explained about Porter’s five forces which includes

1. Competition in the industry.

2. Potential of new entrants into the industry.

3. Power of suppliers.

4. Power of customers.

5. Threat of substitute products.

     What I achieved in 3.3 is function of strategic information system. We want to make a business level strategy. Information system strategy is an essential feature in corporate and information technology (IT) world. In a nutshell, it helps firms and companies to allocate, store, process data and move the data and information they develop and receive. Furthermore, it may deliver a service or product that is at a lower price, differentiated and mainly concentrates on a demanding market section, or which is innovative. I also understand the importance of strategic information system. Strategic information system provides a connection between demands of organization and latest information technology. This tactic helps an organization to get hold of the market by utilizing Information technology to meet its challenging requirements to the continuous variation in the corporate environment. 

       What I learned in 3.4 is about value chain model. What is value chain model? It is to describe the process by which businesses receive raw materials, add value to the raw materials through various processes to create a finished product. Why need value chain? To deliver maximum value for the least possible total cost and create a competitive advantage. Value chain model have two activities including primary activities and support activities. To sum up, information technology is important to the continued success of modern firms.

 

 

 

What I know in this Chapter 4 is we will learn about how to form IT strategy in order to success in our organization. There must be some process that we need to follow to achieve the goals of teams. What are the formats that we used to implement the strategy? And we will how e-business will be conducted.

b)       What I want to know

1.      The importance of strategy to organizations

2.      IT strategy formation process

3.      e-business & knowledge management strategy

 

c)      What I have learned

What I have learned in this Chapter 4.1 is about the importance of strategy to organizations. We need to have a clear mission, vision and strategy in our organization. Before we want to develop a strategy, we need to understand first what the firm’s mission is, and then we start to analyse the environment in detail. About the vision, we need to be clear like where the company wants to go? What the company aspires to be? About the strategy, we need to know how vision will be accomplished with time period. There is also use of checkpoints that need to do. About the mission, we need to be clear about the purpose and function of IT so that we can review to identify for themes and ideas. 

I also appreciate what I have learned about IT strategy. It is set of decisions that made by IT and senior management. It related for relationship of technology choices to business choices. Furthermore, IT strategy is important to organizations is because most of the business is info-based. Information binds or with their customers, suppliers and partners. Sharing information with suppliers and customers can improve operational efficiency. Next are business environment demands organizations that have adaptive processes. 

For chapter 4.3 is about e-business & knowledge management strategy. E-business strategy is web-based businesses include more than just trading in products and services, so models must take a broader, more strategic view of the sales process. As firms move to embrace online transactions, they must understand the standards required in this domain. Also we developing strategies to support e-business requires the firm’s best effort. 

 

What I know about Information System Planning is a strategy establishes the broad course of action for the firm. It is about time planning to reach the goals and objectives. These are the specific steps needed to reach the objective. 

b)    What I want to know

1.     Types of planning

2.     IT planning model

3.     The use of Critical Success Factors in planning.

c)     What I have learned

What I have learned in chapter 5.1 is about what are types of planning. There are three types of plans such as strategic plans, tactical plans and operational plans. First is strategic plan which attempt to convert strategies into plans. It is a top level plans which cover a range of 2 to 5 years with laying out the firm’s goals. Second is a tactical plan which is middle level plans. Intermediate range plan covering the current layer in details. Time range for tactical plans from 3 months to 2 years. Third is operational plan which lower plans that involve staffing.  It attempt to deal with important activities occurring in the near-term. 

What I have learned in chapter 5.2 is IT planning model. Planning time horizons vary greatly from industry to industry.  A good strategic planning process must think of setting the objectives, analysing the factors internal to the organization, generating strategic options, deciding among the options and monitoring the results of implementing. IT management planning model has 7 things include application considerations, system operations, resource plans, people plans, financial plans, administrative actions and technology planning.  

What I have learned in chapter 5.3 is use of critical success factors (CSF) in planning. CSF is critical tools in creating effective plans which is how to improve planning by focusing on important managerial issues.  As a conclusion, CSF analysis is produces results that express the needs of the enterprise clearly and completely. It allows us to measure success and prioritize goals in a sensible way.

 

,software development. There are six trends in semiconductor technology such as :-
1.Diminishing device size

2.Increasing density of devices on chips

3.Faster switching speeds

4.Expanded function per chip

5.Increased reliability

6.Rapidly declining unit cost. 

Next, subtopic 6.2 is about the semi-conductor, recording & communication technology. Semi-conductor is a physical substance that is designed to manage and control the flow of current in electronic devices and equipment. Semiconductors can be insulators at low temperatures and conductors at high temperatures. For example, integrated circuits , micro-controllers, in electronics such as radio, computers and mobile phones. Next, communication technology is an activity of designing and constructing and maintaining communication systems. Example such as Telephone, Television and Internet, Computer have become an integral part of day to day life. 

Moving on to subtopic 6.3 about various types of voice & data communication network. I learned about voice networks such as 1)Circuit Switched Networks 

2)Telephone Signals

3)Analog & Digital Signals

4)Multiplexing

5)Digitizing Voice Signals 

6)Digital Telephone

and the proceed to data communication networks such as 1)Circuit Switched Networks 

2)Telephone Signals

3)Analog & Digital Signals

4)Multiplexing

5)Digitizing Voice Signals 

6)Digital Telephone

Lastly subtopic 6.4 wireless system concept. . The communication between two devices occurs when the destination or receiving intermediate device captures these signals, creating a wireless communication bridge between the sender and receiver device. 
Wireless technology has enormous potential to change the way people and things communicate. Future wireless networks will allow people on the move to communicate with anyone, anywhere, and at any time.

Furthermore, wireless network system included smart city, smart office , and internet of things. IOT allows to control and receive information of various items using the internet

competitive considerations

, people and organizations. Lastly, critical success factors for IT managers. It includes business management issues, strategic and competitive issues, planning and implementation concerns

operational items. Operational Items provide customer service with high reliability and availability. Overall, IT is a powerful force in today’s global society. These technologies are enabling important transformations that profoundly affect people, organizations, industries, and nations.