Location: Remote (UK-wide). In-person meeting available across the North West when required, upon request.

Duration: Variable, depending on project scope.

Location: In-person sessions available across the North West, otherwise delivered remotely. Further locations will be considered upon discussion.

Duration: Flexible. Shorter fundamental sessions available at 90mins, or more in-depth up to 3hr sessions are available.

Location: Remote (UK-wide) or in person (North West)

Location: Remote (UK-wide)

Duration: Project-dependent

This video is a British Sign Language (BSL) translation of Is That What Friends Do? by Marjorie Newman.

The original text and story are the copyright of Marjorie Newman and the publisher.

This video is shared privately for viewing only. It must not be downloaded, copied, redistributed, or used for training or public sharing without permission from the copyright holder.

All rights to the original work remain with the author and publisher.

This has included supporting Deaf children’s access to learning, contributing to a Master’s research project, and working with charities to make information more accessible.

While much of this work can’t be shared publicly due to confidentiality, it has still shaped my approach to my work providing the best quality services I can. I strive to create work which is always thoughtful, culturally aware, and focused on meaningful access.

I am grateful for all of the opportunities I have undertaken, and for all those to come.

Can be taken as a full workshop or split into 2 sessions (taken on the same day if in person).

Full day - 6 hours - £350

Can be split into shorter sessions or multiple workshops over a maximum of 3 separate days (travel permitting).

Full week - 30 hours - £1600

We will discuss how you need the 30 splitting over dates and times in order to best suit your needs. Can be split over a maximum of 3 different sites.

•••

Terms and guidelines:

Group limitations are max. 20 adults or max. 30 children. Accoustically appropriate environment (e.g. classroom or meeting room) needed to undertake training.

Invoices will be issued after the work has taken place unless otherwise agreed. Payment is due within 30 days of the invoice date.

Cancellations made less than 48 hours before the agreed start time may be charged at 50% of the agreed fee. Cancellations made less than 24 hours before may be charged at 100% of the agreed fee.

Where a written report is included, it will be delivered within an agreed timeframe. Reports are for internal use by the commissioning organisation unless otherwise agreed.

All discussions and materials will be treated as confidential unless otherwise agreed.

Full day - 6 hours - £350

Can be taken over multiple days. In-depth discussion (face-to-face or via video call), followed by a written report with findings and recommendations if required. Best suited for:

• Detailed consultation or review of a service, project, or environment

• Exploratory discussions around deafness, sign language access, or disability inclusion

• Staff training discussions or strategy development

• Organisations needing clear, actionable recommendations
  

Full week - 30 hours - £1600

We will discuss how the 30 hours are best split across dates and times to suit your needs. Followed by a written report with findings and recommendations if required. Best suited for:

• Ongoing consultancy support

• Large or complex projects

• Multiple meetings or reviews

• Policy or strategy development support

Other project durations and needs will always be considered, these prices are simply a guideline.

•••

Terms and guidelines:

Invoices will be issued after the work has taken place unless otherwise agreed. Payment is due within 30 days of the invoice date.

Cancellations made less than 48 hours before the agreed start time may be charged at 50% of the agreed fee. Cancellations made less than 24 hours before may be charged at 100% of the agreed fee.

Where a written report is included, it will be delivered within an agreed timeframe. Reports are for internal use by the commissioning organisation unless otherwise agreed.

All discussions and materials will be treated as confidential unless otherwise agreed.

Costs may be influenced by:

• Length and complexity of the source material

• Subject matter (e.g. specialist, technical, or sensitive content)

• Required turnaround time

• Level of editing, collaboration, or revision needed

What’s included in a quote:

• Preparation and review of materials

• Translation work

• Basic editing and quality checking

Additional costs may apply for:

• Urgent or short-notice requests

• Multiple revisions beyond what is agreed

• Specialist terminology or sensitive subject matter

• Extensive editing

Live translation work will usually be charged in line with NUBSLI's interpreter fee guidance for the North West. This may vary depending on the scope and nature of the job.

•••

Terms and guidelines

All translation work must be agreed in advance and confirmed in writing (email is sufficient). A booking is only confirmed once the scope, timeframe, and fee have been agreed. The scope of the translation will be agreed prior to work commencing. Any changes to content, format, or delivery requirements after agreement may incur additional fees.

Translation work is priced on a project-by-project basis. Invoices will be issued after completion unless otherwise agreed. Payment is due within 30 days of the invoice date.

Cancellations made less than 48 hours before the agreed start date may be charged at 50% of the agreed fee. Cancellations made less than 24 hours before may be charged at 100% of the agreed fee.

Turnaround times will be agreed in advance and are based on the information provided at the time of booking. Urgent or short-notice requests may incur additional fees.

The translator reserves the right to decline or withdraw from translation work involving sensitive, distressing, or inappropriate subject matter. Where possible, this will be communicated at the earliest opportunity.

All materials and discussions will be treated as confidential unless otherwise agreed.

Unless otherwise agreed in writing, all translated materials remain the intellectual property of the translator. Translations are licensed for use by the commissioning organisation for the agreed purpose only and must not be altered, shared, or repurposed without permission.

BSL video translations must not be edited, recorded, or redistributed beyond the agreed use without prior consent.

No liability is accepted for delays or failure to deliver due to circumstances beyond reasonable control (including illness, emergencies, technical issues or acts of God).

Costs may be influenced by:

• Scope and scale of the project

• Purpose and intended audience/use of the piece

• Complexity of piece

• Number of design elements (e.g. icons, illustrations, layouts)

• Number of revisions required

• Turnaround time and deadlines

What’s included in a quote:

• Initial discussion and understanding of project needs

• Design development

• Basic revisions and quality checking

Additional costs may apply for:

• Urgent or short-notice requests

• Significant changes to the agreed brief

• Additional iterations beyond those agreed in briefing stage

• Specialist illustration or asset creation

•••

Terms and guidelines

All design work must be agreed in advance and confirmed in writing (email is sufficient). A booking is only confirmed once the scope, deliverables, and fee have been agreed.

The scope of the design work will be confirmed at the start of the project. Any changes or additional requirements that deviate from the agreed scope may incur additional charges.

Graphic design work is priced on a per-project basis, and payment is due within 30 days of the invoice date. If the project extends beyond the agreed scope, additional costs will be outlined and agreed in writing.

If the project is cancelled after work has begun, a cancellation fee may apply for time spent on the project up to the point of cancellation.

The designer reserves the right to refuse to work on projects that involve sensitive, distressing, or inappropriate subject matter. Where possible, this will be communicated at the earliest opportunity. If work is declined after commencement, fees will be calculated based on work completed to that point.

The quoted price includes an agreed number of revisions (usually 1–2 rounds, unless otherwise specified). Additional revisions beyond the agreed number may incur extra costs.

Turnaround times will be agreed in advance and are based on the information provided at the start of the project. Urgent or short-notice requests may incur additional fees.

No liability is accepted for delays or failure to deliver due to circumstances beyond reasonable control (e.g., illness, emergencies, technical issues, acts of God).

(BSL with English voiceover + subtitles).

asv.sign@gmail.com

Alternatively, I have a contact section on my website, www.asvbsl.co.uk, or am reachable via DMs on my socials.

Looking forward to hearing from you!

Registered British Sign Language/English Translator

Fees:

Live translation:

Fees for live translation work are charged in line with the NUBSLI guidelines.

Duration - Fee

Full Day - £345

Half Day - £180

Short Duration - £145

- Full day fees cover an 8-hour working day.

- Half day fees cover a 4-hour working day.

- Short duration fees cover jobs up to 3 hours. Past 3 hours, any other length of time will be calculated at an hourly rate.

Hourly fee is £45p/h.

For breaks within these working hours, see clauses 5.1 – 5.4.

Prepared translation:

Here, the phrase “prepared translation” is used to mean any translation produced from supplied source material and delivered in the client’s requested format. This includes filmed translations, written English translations, and voice‑over translations, as well as any other format agreed in advance.

Prepared translation work is costed on a case‑by‑case basis. Fees are based on the amount of labour required to produce an accurate, accessible video translation.

The initial quote covers the following: translation and scripting of my work; filming and initial edits; one round of client review; minor adjustments or refilming (up to 5% of the video).

Additional charges may apply for extra editing (such as captioning, trimming, accessibility adjustments), multiple output formats (for example, delivering both a written English version and a filmed BSL version, or adding a voiceover), or any work that goes beyond the agreed scope. These will always be discussed and quoted in advance.

If a situation arises in which the Translator feels that a translation job would benefit from additional elements or 'add-ons', this will be communicated to the Client. Additional work will never be undertaken without express consent, and additional charges will be agreed upon before this work is undertaken.

Additional fees may apply for:

• Rewrites or edits to source material

• Substantial content changes after scripting/filming has begun

• Additional filming sessions beyond the agreed scope

• Substantial refilming requests

• Accessibility edits requested after delivery (e.g., captions, formatting changes)

• Rush deadlines (anything under 5 working days)

• Late payments

Specialist Work:

Specialist work will incur a higher fee. This includes any work requiring additional training, specialist knowledge, or significant preparation. Examples include theatrical performances, performances with an audience, conferences, legal or policy content, medical or clinical settings, technical or scientific material, religious services, media or broadcast work, employment, and safeguarding‑related content.

At this time I will not be entering into medical, legal or police related work. If a booking or translation request is later found to involve any of these areas, or if the nature of the work changes in a way that brings it into these categories, I reserve the right to terminate the contract and withdraw from the assignment. In such cases, any completed work up to the point of termination will be charged at the standard rate, and no further work will be carried out.

Cancellations:

7 days or less notice: Full Fee

8 to 14 days’ notice: Half Fee

15 or more days’ notice: No Fee

Mileage:

45p/m

Recordings:

No recordings of Adèle Vaughan’s work is permitted without prior consent. Recordings which are intended for broadcast or publication, may incur an additional fee.

Recordings produced by Adèle Vaughan for clients are supplied solely for the agreed purpose and must not be copied, shared, distributed, edited, reposted, or used in any other context without prior written consent. This includes publishing the video on external platforms, embedding it in other materials, or providing it to third parties. Any additional use outside the original scope may incur further fees.

‘Translator’ shall mean the person who performs the act of translating spoken, written or signed communication into another language.

‘Speaker’ shall mean the person making the original spoken or signed communication, or the person who is providing the written content to be translated.

‘Client’ shall mean the party or intermediary engaging the services of the Translator and having responsibility for his/her remuneration.

‘Assignment’ or ‘booking’ shall mean any period or set of consecutive periods of interpreting/translating for one specific purpose or event.

‘Circumstances’ shall mean any circumstances deriving from any cause, which is beyond the control of the Translator or the Client.

2. Services Provided

2.1 The services provided by the Translator shall comprise the translation services agreed at the time when an assignment is accepted and/or those specified in these Terms and Conditions of Business.

2.2 They shall not, without express agreement confirmed in writing at the time, include any additional services.

3. Contracts

3.1 All assignments shall be confirmed by a written contract between the Client and the Translator, which shall include these Terms of and Conditions and any variants explicitly agreed.

3.2 If a Translator is commissioned for an assignment and there is no time to enter into a written contract, the assignment shall be entered into on the basis of an oral contract only and these Terms of and Conditions shall be deemed to apply.

3.3 Where a Translator’s services have been contracted for in accordance with either of the means specified above, the Client shall be wholly liable for:

• remuneration of the Translator’s services, and

• reimbursement of any expenses incurred by the Translator in connection with the assignment whether the interpreting services are in fact provided or not.

3.4 The Translator should be given the name of the parties involved in the
interpretation at the time of booking (or as soon as possible afterwards) to
avoid a conflict of interest.

4. Teams

4.1 Where an assignment requires continuous interpreting or live translation for any period of
more than one hour, a team of a minimum of two professionals (translators or interpreters) shall be engaged to provide the. This includes when working
remotely.

4.2 All Translators should know in advance of the session who their coworkers will be. They should also be made aware if the co-worker is a Trainee or Qualified Translator. Co-workers should be registered and insured. If the Translator is unable to work with the co-worker then they may have to withdraw from the assignment.

4.3 As an exception to the above, one Translator alone may be responsible for all the services in the assignment if this is explicitly accepted by the Translator in writing.

4.4 Where three or more Translators and/or Interpreters are engaged for an assignment, one professional shall be designated Team Leader.

4.5 The Team Leader shall be responsible for organising the work of the Team and all liaisons with the Client. Additional fees may be agreed in advance for this work.

4.6 No persons who are not members of the Team may be used as Translators or Interpreters to complement the Team.

5. Working Hours

5.1 A working day shall comprise no more than eight hours time during which translation services (live or otherwise) will be required.

5.2 The Translator shall be given a midday rest period of at least 30 minutes.

5.3 If an Translator has agreed to work solo they shall be given adequate opportunity for breaks, ideally 10 minutes every 25 to 30 minutes.

5.4 No demands shall be made on the skills of the Translator during rest periods or breaks.

5.5 If, in the course of an assignment, it is found that translation services will be required for an additional period after the period of work for which the Translator was initially contracted, the Translator may be invited, but not compelled, to:

• continue for a further agreed period on that same day,

• continue for a further agreed period on subsequent days.

5.6 If the Translator consents to the above, additional fees shall be paid in accordance with Clause 7.3.

5.7 If live translation services are required for a continuous period of more than 8 hours, a second Team shall be organised and the work shall be shared equally between the two teams.

6. Quotations and Fees

6.1 Fees quoted by a Translator, or on behalf of a team of Translators, in full knowledge of the contents and conditions of an assignment, shall be considered contractually binding and valid for acceptance for three months only.

6.2 Quotations shall be confirmed in writing and any VAT applicable, in addition to the fees, shall be stipulated.

7. Fees & Allowances

7.1 All fees and allowances shall be freely negotiated and paid in full no later than 30 calendar days following receipt of the invoice.

7.2 In accordance with the Late Payments of Commercial Debts (Interest) Act 1998, overdue payments will incur an administration fee of £40, plus interest at 8% over base rate (or such rate as is determined by statute, the latter prevailing) from the first date on which they become due until they are paid in full. A new invoice will be sent with the accumulated charges included.

7.3 Fees for live translation shall be charged on the basis of a full day, or half day in the case of a period of three hours or less. Where the Translator has been invited to continue for a further period in extension of the initial contract, (see Clause 5.5), a supplementary fee shall be paid at an agreed hourly rate. Fees for prepared translation shall be quoted on a case‑by‑case basis, taking into account the length of the content, the complexity of the material, the amount of filming required, and any editing or accessibility needs. Prepared translation fees typically combine the Translator’s hourly rate with a per‑minute rate for the final BSL video. A full written quote will be provided prior to commencement of work.

7.4 Where travel to and from the Translator’s normal place of residence and an assignment cannot reasonably be completed within the same day as the assignment, travel time will be remunerated at the same rate as working time.

7.5 Where travel to and from the Translator’s normal place of residence and an assignment involves a total of more than four hours, travel time will be remunerated at 50% of the agreed hourly rate.

7.6 A supplementary fee for working unsociable hours shall be agreed between the Translator and the Client in advance, for assignments between the hours of 18:00 and 09:00 or at weekends or public holidays (see summary).

7.7 Where a Translator is required, from the outset, to work longer than the working day a supplementary fee shall be negotiated at an agreed hourly rate.

7.8 Charges for remote working will remain the same as face to face work.

7.9 Work undertaken remotely, or any prepared translation produced by the Translator, is subject to the same professional standards and protections as face‑to‑face work. As an independent practitioner, the Translator retains the right to decline or terminate any work that conflicts with professional standards, ethical practice, or the Translator’s stated areas of non‑specialist work. The Translator shall not be required to undertake tasks, produce materials, or meet requests that fall outside the agreed scope, breach confidentiality, compromise accuracy, or otherwise conflict with the Translator’s professional judgement. Any work ended on this basis is subject to be invoiced for all labour completed up to the point of termination.

8. Travel & Accommodation

8.1 Arrangements for travel and accommodation shall be the responsibility of either the Client or the Translator, as agreed before acceptance.

8.2 Travel arrangements shall ensure that the Translator arrives an agreed time before the start of the assignment and does not have to leave prematurely.

8.3 Where travel arrangements are made by the Client, these shall be such as to ensure that the Translator arrives sufficiently rested to fulfil the assignment to the expected standard.

8.4 Where the travel arrangements are made by the Translator, they shall seek to obtain travel and accommodation at a reasonable cost compatible with satisfactory performance of the assignment. Any expenditure incurred shall be reimbursed to the Translator within 30 days (including weekends), following receipt of invoice. If any such arrangements made by the Translator have to be varied or cancelled, any reimbursed sums recovered by the Translator shall be immediately repaid to the Client.

9.1 If an accepted assignment is curtailed or cancelled either wholly or in part, or performance of the assignment is frustrated for reasons, which the Client or the Client’s principal are responsible, the Client shall be liable for payment of a cancellation fee (see summary & clause 9.4)

9.2 Any expenditure incurred as agreed in the contract and any additional expenditure incurred as a result of the cancellation shall also be reimbursed.

9.3 If, however, at the time of cancellation the Client is able to offer an alternative assignment of a similar type under comparable conditions and circumstances for all or part of the period of the original assignment, the Client’s liability to the Translator in respect of cancellation fees shall be reduced by the amount of the fees payable for the alternative assignment.

9.4 Any cancellation fee shall be agreed between the parties prior to acceptance of the assignment and shall be determined in relation to the time between notification of cancellation and the start date, as follows:

7 days or less notice: 100% of the fee

8 to 14 days notice: 50% of the fee

15 or more days notice: No Fee

9.5 Where an assignment involves prepared or filmed translation, cancellation fees shall be determined on a case‑by‑case basis to reflect the work already undertaken. This includes, but is not limited to, scripting, translation, filming, editing, and administrative preparation. The Client remains liable for all labour completed up to the point of cancellation, and for any costs incurred in producing materials. Where substantial work has already been carried out, the cancellation fee may be equivalent to the full quoted amount.

9.6 If the client and Translator have a regular block booking in 4 or more consecutive months of 30 days or more, 1 months’ notice is required to cancel the full block booking. If the booking is cancelled with less than a months’ notice, then full fee will be charged unless alternative assignments can be secured according to clause 9.3.

10. Substitution of Translators

10.1 Substitution shall only be permitted in agreement with the Client. In such circumstances the Translator shall endeavour to find a suitable substitute.

10.2 The Client shall reasonably accept this substitute, who shall be engaged on the same terms as the Translator had previously agreed.

10.3 The Client shall notify any other parties as appropriate.

10.4 Acceptance of the substitute by the Client shall discharge the Translator from any further liability.

11. Unavoidable Circumstances

11.1 The Translator undertakes to notify the Client at the earliest possible opportunity if they are prevented from undertaking an assignment or if performance is frustrated by unavoidable circumstances.

11.2 In giving such notice the Translator shall relinquish any right to:

• remuneration for the uncompleted part of the assignment;

• the reimbursement of any expenses, except those already irrecoverably incurred, or necessarily incurred in returning the Translator to his/her normal place of residence by suitable means.

12. Preparation Materials

12.1 The Client shall provide the Translator with relevant information and preparatory materials in the form of background documentation, (See Clause 12.4), in good time; preferably two weeks in advance of an assignment in order to ensure provision of a quality service.

12.2 If it is not possible to provide preparatory materials, and the Translator requests such, the Client shall arrange for a briefing meeting.

12.3 Attendance by the Translator at such a meeting shall be paid as working time.

12.4 Preparatory materials shall include such items as:

• Programs, agendas, minutes, reports;

• Briefing papers, speakers notes, motions;

• Names of participants;

• Maps, photographs, diagrams and other visual materials;

• Slides or other materials;

• Lyrics, scripts, copies of any videos or scripts of films to be shown

• Relevant setting-specific signs or sign names, should there be any;

12.5 As the Translator is deaf, adequate preparation materials and/or a full briefing are essential to ensure accurate and safe practice. If preparatory materials are not accessible to the Translator, the Translator will inform the Client, and the Client shall take reasonable steps to make the materials accessible or provide an alternative format or briefing that enables effective preparation.

12.6 Where such materials or briefings are not provided, or where access arrangements are insufficient for the Translator to prepare effectively, the Translator reserves the right to decline or withdraw from the assignment in accordance with professional standards and section 3 of NRCPDs code of conduct. (Full Code of Conduct available here: https://www.nrcpd.org.uk/code-of-conduct)

12.7 The Translator outside the context of the assignment shall not disclose information contained within preparatory materials. The Translator shall be responsible for their safekeeping and immediate return to the Client at the end of the assignment if necessary.

12.8 Should preparation materials not be provided, the Translator reserves
the right to withdraw under section 3 of NRCPDs code of conduct.

13. Working Conditions

13.1 For BSL to English work, the Client is to ensure that speakers are well lit and in clear sight of the Translator or made visible by means of an image providing a clear and detailed view of the speaker’s face and body movements sufficient for the Translator’s requirements. This is applicable to both live and prepared translation bookings.

13.2 For English to BSL interpretation the Client is to ensure that the Translator is positioned so that they can be clearly seen by consumers of the service. This is applicable to both live and prepared translation bookings.

13.3 The Translator will be given safety information as soon as possible and appropriate PPE provided if necessary. If standards do not meet the required standards, the Translator reserves the right to withdraw from the booking and the client will be charged.

14. Recordings

14.1 No record of a Translator’s work shall be made without the Translator’s prior consent, except where such recording is inherent within legal proceedings. Recordings, which are intended for broadcast or publication, may incur an additional fee.

14.2 Live streaming / screen recording over the internet of the Translator whilst working is not to occur without the Translator’s prior consent. Intention to live stream / screen record must be communicated with the Translator at the point of booking.

14.3 Recordings, drafts, scripts, and any materials created by the Translator are supplied solely for the agreed purpose and must not be copied, shared, distributed, edited, or used outside the original scope without prior written consent. Additional fees may apply for any further use.

15. Complaints and Disputes

15.1 Any complaint or dispute in connection with interpreting work carried out shall be notified to the Translator by the Client (or vice-versa) not later than 30 calendar days from the final day of an assignment, or from receipt of them final product.

15.2 If the parties are unable to agree, the matter may be referred to the Chair of the Standards Panel of the Association of Sign Language Interpreters & Translators (ASLI). If possible, such referral should be made no later than six weeks from the date on which the original complaint was made.

15.3 If a dispute cannot be resolved amicably between the parties, or if either party refuses to accept the decision of the Standards Panel, the parties shall be subject to the jurisdiction of the Courts of England and Wales.

15.4 In any event these Terms and Conditions shall be construed in accordance with English law.

16.1 The interpreting task shall be carried out by the Translator using reasonable skill and care and in accordance with the provisions and spirit of the Code of Professional Conduct of the Association of Sign Language Interpreters & Translators (ASLI).

16.2 The Translator shall use their best endeavours to translate to the best of his or her ability, knowledge and belief.

16.3 No guarantee can be given as to the absolute accuracy of any translation.

16.4 In the event of a dispute or complaint about the work, the liability of the Translator shall be limited to the value invoiced by the Translator.

16.5 Consequential damages and liability are expressly excluded.

17. Applicability and Integrity

17.1 These Terms and Conditions of Business shall be construed jointly with the Association of Sign Language Translators Code of Professional Conduct to be complete and effective. They shall also be subject to any detailed arrangements or any variants expressly specified in the order relating to a particular interpreting task. No waiver of any breach of conditions in this document shall be considered as a waiver of any subsequent breach of the same or any other provision.

18. Miscellaneous

Please note that any direct Access to work (ATW) bookings are subject to proof of budget/allowance.

Contact / Registration Details:

Adèle Vaughan

asv.sign@gmail.com

Location: North West, UK

NRCPD ID: 1023878

Insurance: Association of Sign Language Interpreters & Translators (ASLI)

By confirming the interpreting booking either via email, verbally or in any way you are accepting the above terms and conditions whilst using Adèle Vaughan’s services.