The Four Types of Customers by David Rojas https://padlet.com/davidrojort/xa8152o134iw2uy7 Made with a dash of wit en-us 2021-05-06 18:24:30 UTC 2025-03-23 00:38:20 UTC hello@padlet.com https://padlet.net/icons/png/1f465.png There are four types of customer davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499667447 So, you will have to know how to handle and deal with them.]]> 2021-05-06 18:38:46 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499667447 Mr. Know-it-all davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499836114 - Sometimes, may come off as arrogant or a little  conceited.
-And almost always, pretends to know it all.]]> 2021-05-06 19:18:53 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499836114 davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499869321 You must remember to be professional because your challenge will be to maintain your composure and show them that you understood what they were talking about.]]> 2021-05-06 19:26:15 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499869321 Tips to handle Mr. Know-it-all davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499907851 - Double check if the client has  the right info.
- Stand firm and don't be sarcastic.
- Be patient. ]]> 2021-05-06 19:37:03 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499907851 Miss. I have all the time in the world let's chitchat davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499984762 - Not afraid to share personal experiences.
- Usually jolly, friendly, or overly energetic.
- Not in a hurry and loves talk a lot.]]> 2021-05-06 19:58:00 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1499984762 davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500042587 You have the responsibility to listen to what is the client saying, try to sound enthusiastic, and let her know that you are listening at the same time bringing the conversation back to the original topic.  ]]> 2021-05-06 20:15:44 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500042587 Mr. One word is enough for a wise man davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500214392 - One-liner customer.
- Responses are always short and terse.
- Usually just silent but also detail-oriented.]]> 2021-05-06 21:15:40 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500214392 To handle with them davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500227177 - Just be direct to the point, no more unnecessary details.
- You have to be detailed and exact with your responses]]> 2021-05-06 21:21:02 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500227177 Ms. Go with the flow davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500239200 - Will just let you decide.
- Usually soft-spoken, friendly, and kind.
- Let's you do what needs to be done.]]> 2021-05-06 21:26:14 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500239200 davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500248902 This type is probably the easier customers to handle because you could take the control of the situation while she is waiting and helping for whatever you need to do.]]> 2021-05-06 21:30:30 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500248902 davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500261179 2021-05-06 21:36:21 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500261179 davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500272183 2021-05-06 21:41:51 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500272183 davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500273855 2021-05-06 21:42:41 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500273855 davidrojort https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500275081 2021-05-06 21:43:17 UTC https://padlet.com/davidrojort/xa8152o134iw2uy7/wish/1500275081