The Facilitator Training Project | G Team Meeting by https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu Team Gina en-us 2022-06-02 19:45:01 UTC 2022-06-03 17:59:59 UTC hello@padlet.com I always love the Mursion reflection parts. They do a good job. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210427451 2022-06-03 17:38:17 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210427451 https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210427911 I liked how realistic it is]]> 2022-06-03 17:38:51 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210427911 I love that I got to experience that kind of conversation and got to have a reflection with someone about. They're very good with making you evaluate your performance. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210428011 2022-06-03 17:38:59 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210428011 Getting to practice the conversation we don't always get to have but need experience in. would love more difficult agent practice, like scenarios we would deal with https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210428129 2022-06-03 17:39:11 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210428129 the logging in and setting up and navigation could be better https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210429107 2022-06-03 17:40:27 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210429107 I did NOT like not knowing the material that we were talking about. In hindsight it's a small detail but it felt like a hinderance to the conversation. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210429295 2022-06-03 17:40:42 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210429295 https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210429326 That it wasn’t specific to Geico. I feel like I know nothing outside of Geico ]]> 2022-06-03 17:40:45 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210429326 I would make scenario more realistic to what we handle. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210429443 2022-06-03 17:40:55 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210429443 Put all applicable info in scenario. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210432052 2022-06-03 17:44:26 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210432052 Solid feedback about my performance. The host had me very effectively reflect on my performance but I didn't leave the exercise with something to work on, or something that I can do better next time, or even what I did well. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210432195 2022-06-03 17:44:38 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210432195 realistic situation which was good. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210433313 2022-06-03 17:46:07 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210433313 i have no idea if i had a good convo or what needed improvement https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210433584 2022-06-03 17:46:27 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210433584 More than one scenario. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210433670 2022-06-03 17:46:33 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210433670 more feedback, specific scenarios, questions and answers, trainer items like debriefs, delegation conversions https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210433966 2022-06-03 17:46:54 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210433966 https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210434038 Practice more than once during the scenario. Get the feedback and re try again ]]> 2022-06-03 17:47:00 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210434038 im more capable than i feel https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210434151 2022-06-03 17:47:09 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210434151 how to have an accountability convo. How to get the convo back on track when it goes off base https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210434751 2022-06-03 17:47:56 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210434751 https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210435396 I learned that it’s easier to talk to a human than a bot ]]> 2022-06-03 17:48:48 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210435396 That I can have that kind of conversation better than I expected https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210435494 2022-06-03 17:48:55 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210435494 Probe more. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210436061 2022-06-03 17:49:41 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210436061 I like that it was a realistic situation that could happen to at work. I like the reflection part at the end on roleplay to go over your peaks and valleys. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210441352 2022-06-03 17:56:12 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210441352 I think the process of getting into Mursion can get difficult to do if someone is not tech savy. I did not like that their was no true feedback on how you performed. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210442242 2022-06-03 17:57:25 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210442242 Different situations to common issue would be a great practice. Even scenarios with different types of agents such as ones who do not take accountability, unengaged, etc. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210443492 2022-06-03 17:58:52 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210443492 I learned how to have a convo but make it a collaborate effort and make it a conversation btw two parties. https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210444493 2022-06-03 17:59:59 UTC https://padlet.com/AshleyWestfall/x6jv9jkw8a1g2muu/wish/2210444493