Customer Engagements by Akilan Ranjit https://padlet.com/akilan1/x2sx03qx8aogr5f What are all the things you do before your customer call/qbr? en-us 2025-07-25 09:23:55 UTC 2025-07-28 06:15:41 UTC hello@padlet.com https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528655594 Research about who I am getting on a call with, what is their title and designation.


]]> 2025-07-25 09:31:04 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528655594 Hiring akilan1 https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528656881 I check their Job portal page to see if the are hiring - Linkedin too!

]]> 2025-07-25 09:35:25 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528656881 Review Initial KPIs swetha16 https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528658311 Check notes from the Admin Workshop or CSP call to revisit the customer’s original KPIs.

]]> 2025-07-25 09:39:26 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528658311 Prep Talking Points keerthanamohan https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528661532
– Think through likely questions they'll ask.
– Jot down key questions I need to ask.


]]> 2025-07-25 09:46:58 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528661532 https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528662230 Look at action items from fireflies/review meeting notes and set agenda before the call.

]]> 2025-07-25 09:49:04 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528662230 Set goal for the Call keerthanamohan https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528662235
Define 1–2 things I want to walk away with (alignment, commitment, feedback).

]]> 2025-07-25 09:49:05 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528662235 Review all contract details to establish a strategic approach based on whether it’s an annual contract, monthly agreement, or if there’s an exit clause involved. https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528663508 2025-07-25 09:52:06 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528663508 Review the tech stack the company uses on Apollo, Cognism or other enrichment tools. https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528664086 2025-07-25 09:53:30 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3528664086 Company's performance akilan1 https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3529885528 A bit of research about Funding, M&A,etc.

Linkedin Research, Techcrunch, etc.

]]> 2025-07-28 06:15:40 UTC https://padlet.com/akilan1/x2sx03qx8aogr5f/wish/3529885528