HOH501 Tutorial 1 Industry Report Analysis by Tutor WAI https://padlet.com/Tutor_WAI/x0q69caccbtw87up Locate the most recent Report for Hotel and Resort Industry for year 2021 (Australia) from the Library database H44401 OR Moodle, Read the report and briefly note the summary of the allocated part of the report on Padlet which you will then briefly share your findings. Don't forget to appoint a representative/s who will report back to the class on your findings. Note; Don't just copy and paste rather summarise the key points (using dot points is fine). en-us 2021-03-02 23:56:47 UTC 2025-12-28 17:04:28 UTC hello@padlet.com Industry performance (pg 10-12) Tutor_WAI https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261235135  

]]> 2021-03-03 00:03:16 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261235135 Industry Outlook (pg 15-17) Tutor_WAI https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261236908

]]> 2021-03-03 00:03:54 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261236908 Products and key markets (buyers/sellers, products and services pg 19-20) Tutor_WAI https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261240299 2021-03-03 00:05:25 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261240299 Factors influencing demand, market segments and business locations (pg. 21-23) Tutor_WAI https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261242722 2021-03-03 00:06:31 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261242722 Major players (pg. 33-36) Tutor_WAI https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261243596 2021-03-03 00:06:55 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261243596 Competitive landscape and Key Success Factors (pg 25-27) Tutor_WAI https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261244609  ]]> 2021-03-03 00:07:21 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1261244609 Operating conditions (pg. 38-41) Tutor_WAI https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676496154 2021-08-12 06:27:28 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676496154 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676643783 Segmentation of market (2021)
Luxury 26.6%
Other accomodation 55.4%
F&B 12.1%
Other products & services 5.9%
TOTAL REVENUE: 5.2bn


]]> 2021-08-12 09:47:49 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676643783 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676644569 Top buyers:
Travel Agencies
Top Sellers:
Food (eg. meat, dairy), construction]]> 2021-08-12 09:49:17 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676644569 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676645301 Services throughout hotels
- restaurants
- room services
- hotel quarantine
- conference
- physical platform to book accomodation
- valet

]]> 2021-08-12 09:50:50 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676645301 Market Share 14.3% Fiena_20047688 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676647718 Accor SA operates two primary business
segments called HotelServices and Hotel
Assets. 
Hotel services focuses on franchising and management, HotelAssets focuses on hotel property that were not transferred to AccorInvest
In 2018, Accor SA sold over 60% of AccorInvest to external investors, losing its majority share.

]]> 2021-08-12 09:56:22 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676647718 nguyenphucaingan88 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676649528 Must comply with local and state public heath, occupational health, safety regulations
Government planning regulations regarding the physical hotel property, which involves the provision of wheelchair access, fire safety and other planning requirements
If hotel premises offer liquor and gambling services, it must also be complied ​with laws

]]> 2021-08-12 09:59:09 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676649528 Covid-19 effect Fiena_20047688 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676650167
Hotel Revenue / hospitality industry suffers from the effect of cover-19 
In March 2021, Revenue per available room fell by 53.3% in Australia compared to 2020. 
Federal Government has used some Accor hotels as quarantine hotels, limiting company revenue declines.

]]> 2021-08-12 10:00:23 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676650167 Key Success factors https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676650378 The most important factors for the hotel industry are:

-Loyal customer base (return customers to help maximise room occupancy)
-Proximity to key market (good location in high tourist areas)
-skilled workforce 
-clear market position (understanding the clients need so that you can best serve them)
-management of seasonal production (knowing when on and off peak are so that you can adjust)
-optimum capacity utilisation (hotels need to maximise occupancy rates to make adequate revenue per room)]]> 2021-08-12 10:00:55 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676650378 esteroktaviaa https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676650474 for the past 5 years 2015-2020 Hotel and Resorts industry capital remain the same which is moderate. the spending mostly for wages and capital investment such as property fixing and fitures to update the hotel management and enlarge technology ]]> 2021-08-12 10:01:10 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676650474 owennelson78 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676650701 Due to the effects of COVID-19 pandemic, Hotel and Resorts will have to rely on Domestic travelers as a short-terms support for the next years to come, while waiting for further more developments. ]]> 2021-08-12 10:01:44 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676650701 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676651389 Because of COVID-19 Pandemic situation and government restrictions, domestic tourist visitor nights, business tourist visitor nights, international tourist visitor nights and real household discretionary income will be decreased in 2020-21. These elements are all provided huge impacts to the hotel's demand and accommodation. Also, consumer sentiment index which can be impacted to the customers expenditures and hotel accommodation will be increased, however, this also will stay negative in 2020-21. The Australians international travel will also be fallen because of the influence of price and availability of flights.]]> 2021-08-12 10:03:08 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676651389 Still Covid-19 pandemic has had a significant negative effect on the Hotels and Resorts industy ttee3535 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676652354 The depreciation of the Australian dollar has driven more Australians to travel domestically, and rising incomes from countries in the Asia-Pacific region have helped increase international travel to Australia during that period, further supporting the industry.
The Covid-19 pandemic has had a significant negative effect on the Hotels and Resorts industry.
Performance. Overall, industry revenue is expected to decline by 15.9% per annum over the five years 2020-21 to reach $5.2 billion.


]]> 2021-08-12 10:04:25 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676652354 esteroktaviaa https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676653290 many hotels adopted multifunctional networked system, linking accounting, management information systems, payment systems, online booking system and EFTPOS facilities to increase efficiency of booking and tracking guest accommodation]]> 2021-08-12 10:06:27 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676653290 nguyenphucaingan88 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676653689 For franchised hotel operations, the Franchising Code of Conduct, which is a mandatory industry code, applies to all parties in a franchise agreement.]]> 2021-08-12 10:07:12 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676653689 Expectation and Reality due to Covid pandemic Fiena_20047688 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676655402 In May 2018, Accor's acquisition of the Mantra Group significantly boosted the company's market share and is expected to increase at an annualised 7.0% over the five years through December 2021, to $746.3 million. 
However because of Covid-19, travel restriction, reduced revenue and with a higher proportion of income being attributed to hotel management so revenue is not expected to reach even pre-COVID-19 levels.]]> 2021-08-12 10:10:13 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676655402 Factors influencing https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676656361 tourism activity
discretionary incomes
the price and availability of substitute accommodation
the exchange rate]]> 2021-08-12 10:12:20 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676656361 Fiena_20047688 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676657721 EVENT HOSPITALITY & ENTERTAINMENT LIMITED
Market Share: 3.0%
Revenue from cinemas, hotels and other investments across Australia, New Zealand and Germany

MARRIOTT INTERNATIONAL MANAGEMENT COMPANY B.V.
Market Share: 3.0%

Key brands include Marriott, Westin, Sheraton, Four Points, W Hotels, the Autograph Collection, Design Hotels and Aloft Hotels.

HILTON INTERNATIONAL AUSTRALIA PTY LIMITED
Market Share: 2.0%

Hilton hotels have been used to help returning travellers quarantine, providing some revenue to the company.

HOLIDAY INNS HOLDINGS (AUSTRALIA) PTY LIMITED
Market Share: 1.0%
Key brands include Holiday Inn, Crowne Plaza and InterContinental. Occupancy rates have fallen strongly during the COVID-19 pandemic, negatively affecting company revenue.
]]> 2021-08-12 10:13:56 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676657721 market segment https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676657822 Domestic leisure tourists - 54.8%
Domestic and international business travellers - 37.2%
Other visitors - 6.9%
International leisure tourists - 1.1%]]> 2021-08-12 10:14:09 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676657822 https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676659910

Factors influencing demand in the hotel and resort industry 
- Government restrictions for travel inbound and outbound due to covd-19 have affect the flow of international and tourists travellers coming into the country
- The value of the Australian dollar has an affect as when it is high it encourages people living in Australia to go on holidays overseas as it would be at a lower cost, rather then domestically, 
-Cheaper airfares will attract and encourage to travelling overseas, however strong outbound tourism can affect the domestic demand ]]> 2021-08-12 10:17:56 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676659910 business location https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676660019 Most industry establishments are located in Australia's eastern seaboard states of New South Wales, Queensland and Victoria
-New South Wales has the largest share of establishments
-Queensland and Victoria are also major entry and exit points for international travel]]> 2021-08-12 10:18:10 UTC https://padlet.com/Tutor_WAI/x0q69caccbtw87up/wish/1676660019