https://padlet.com/rachdacey/x01oo3can9j809vq Share honest, respectful & productive feedback to help us improve process & practices as a team en-us 2021-08-26 14:34:07 UTC 2026-02-16 19:23:24 UTC hello@padlet.com https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705359079 I think for Ruan we explored, vetted and proved SmartSheets and the shared discipline it provides kept all in sync. ]]> 2021-08-30 20:56:19 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705359079 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705361725 Ruan gave us the true Legacy Waterfall/IT PMO efforts and drove so the waterfalls. At one point I felt like they spoke over the real customer - Brokerage for phase one - the user of MM. Getting that user the opportunity to ask for the Moon and delivering it is what we need to aim for each new Tenant. 

]]> 2021-08-30 20:58:31 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705361725 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705414256 We have had duties and roles which helps ownership ]]> 2021-08-30 21:49:50 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705414256 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705420730 With so much to cover during discovery I think there might be an opportunity to tackle certain discovery conversations & topics ahead of others.

Some discovery asks, questions and needs seem to be required earlier than expected also, but this may be a by product of having an evolving product that requires a lot of engineering team work / support for build tasks that should / could have a UI to manage. ]]> 2021-08-30 21:57:19 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705420730 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705422577 Navigating first time around discovery & solutioning it was not super clear if there was information Product was missing from team. 

Would like to review existing templates & modify / add if these templates are not structured to support hand-offs between teams ]]> 2021-08-30 21:59:23 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705422577 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705426155 For Ruan we made the decision (despite knowing there would be open discovery in progress) to try and submit as many knowns as we could to hit August Product planning. 

Is this approach ideal? Or is it preference of Product to wait until we have completed discovery before moving into product planning phase.

It was not clear to us when the next round of planning would be and we did not want to 'miss the boat' we are also trying to support a more iterative approach, but can stay waterfall if that is what we are positioned to support ]]> 2021-08-30 22:03:26 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705426155 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705428095 Not super clear or centralized docs for how to execute system - system integrations or what needs to be gathered up front from customer. An implementation guide is in progress which will be helpful for future but current gap in understanding makes planning for activities challenging]]> 2021-08-30 22:05:49 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1705428095 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1707076133 For most of us, this is our first time going through a full project lifecycle and in our roles. Our team has worked exceptionally well together. We make sure we support one another, ask for help when needed and communicate daily. There is also a clear direction on our roles. ]]> 2021-08-31 13:24:47 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1707076133 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1707152671 Lack of documentation:
-Unclear of the requirements that were needed from discovery calls
-Customer facing templates such as a systems diagram and an Orderful overview would have been helpful 

Product feedback:
-Would have liked to get more feedback from Product on our solutions efforts. The thought was also that we would have more defined dates after roadmap planning. Still feel uneasy about our RM dates and how to message those dates to the customer. ]]> 2021-08-31 13:54:10 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1707152671 https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1707388658 Key takeaway from this project is to have awareness of our internal timelines not just customer timelines. For example, roadmap planning, timeline for test environment setup, timeline for Orderful connectivity, timeline for dev resources, etc. If this is clear to the project team then expectations can be set with our customers from the beginning. ]]> 2021-08-31 15:24:14 UTC https://padlet.com/rachdacey/x01oo3can9j809vq/wish/1707388658