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      <title>podcast guest richard blank costa rica&#39;s call center by Richard Blank</title>
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      <description>1. Interpersonal Communication Conflict Management Strategy

2. Phonetic Micro Expression reading for mastering verbal tell signs.

3. The Famous Buffer-Boomerang Technique



Please feel free to accept my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. I am available at your earliest convenience to discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia&#39;s Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</description>
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      <pubDate>2022-08-17 19:50:24 UTC</pubDate>
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         <description><![CDATA[<div>Build and Balance Show has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.<br><br>Build and Balance is dedicated to serving salespeople with 0 - 5 years of experience; and anyone who wants to improve their public speaking skills. Michael Neuendorff been in sales and marketing for more than 20 years and know what it's like to start out in sales. Michael has 25+ years of sales and marketing experience; extensive team building and leadership experience; teaching, training and mentoring experience and a proven ability to think creatively and listen deeply. Michael was a marketing director at Oracle Corporation, and an assistant manager of direct marketing at Softbank Forums. Michael has also been a top inside sales manager and a private English instructor in Tokyo.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://youtu.be/H0LxkdaSX7U<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/#<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/richard-blank-and-michael-neuendorff/#<br><br></div>]]></description>
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         <description><![CDATA[<div>How do you develop sales people? BUILD &amp; BALANCE SHOW guest Richard Blank Costa Rica's Call Center.<br><br><br>Michael Neuendorff: How, how do you, how do you develop sales? People who are relatively green to become someone that is effective at following your methods and processes? That, what, what, what do you look for in salespeople to know that I'm working with someone who could be great?&nbsp;<br><br>Michael? Those are my favorite agents to.<br><br>I can mold them. They're not coming in with bad habits. They're coming in bilingual, which shows such education for them. I get to be their first coach, if it's their first call center, telemarketing job, but let's go through it in three stages. If we may, the first one is the psychological stage. I have to let them know that fear is a morbid anticipation of something that hasn't happened yet.<br><br>Just in my own instance, just by these agents being bilingual and myself, once again, it shows dedication and structure. So they've done something very difficult. If I can properly prepare them and put them on a level playing field with all of the resources, such as a proper script. Rebuttals training in the CRM, in the system, how to use their phone system, doing quality assurance, which is QA support, where we go through, we call them KPIs, which are key performance indicators.<br><br>So we can just see their consistency. Trust me, everybody. It's a test. You can easily pass. The points that I give are for the soft skills. We just judge you to ask their email address and mention your information. I don't do that. I, I concentrate on the ACEs. I, I expect you to do that. That's what I'm paying you to do.<br><br>Richard Blank: What I want you to do when you're in class is to once again, relax and realize that this could be something that could pay more than most vocations. And the fact that you have a Thor. And you should expand your vocabulary. So instead of using words like help, my suggestion would be to use in this specific order would be assist guide or lend a hand, same message, different delivery.<br><br>You're being more strategic on this. You're being a little more clever. You don't once again, need to say, I'm sorry. It's for my clarification. So once I expand their vocabulary, just with work words, and then they go home and learn additional words cuz they're just so into it. And so what happens then, then you start connecting people together.<br><br>So you have a certain sort of buddy system or unlike myself, who's the owner of the company telemarketer. When you have somebody that shine. Let them work with the local Costa Ricans in their own language, knowing their culture. It's very important for me that people get promoted here from within, and I'm able to delegate certain responsibilities.<br><br>Now you're talking about a new guy. But if the kid shows up on time, front row center takes notes, role plays participates, just a great all around kid. You don't think I'm gonna want him to stand up on Wednesday and do a little bit of the class just for fun to build his confidence, love kids like that, have to do things like that.<br><br>And they will make sure that the people that work with them break bread with them, know each other's names. And you just don't say, good job. What do you saying? Good job. Let them specifically know you listen to a call or let them know, thank you for your one year anniversary with us. I must be doing something right, because Amazon, Oracle, Intel, and HP they're here.<br><br>I compete against the big boys, but guess what? They don't play pinball with their people. They don't train their people personally, like I do. They're not selective of sometimes the campaigns that they choose, just to make sure that people feel comfortable with the sort of training that they have and the preparation.<br><br>And so that's why I believe that this smaller sort of company that I have is why certain people gravitate towards this. It may not be for everybody. Some people just wanna lose themselves in thousands of people. But those that work for smaller call centers can make a very, very good name for themselves.<br><br>Very fast. Yeah.&nbsp;<br><br>Michael Neuendorff: Excellent.&nbsp;<br><br><br>Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.<br><br>Build and Balance is dedicated to serving salespeople with 0 - 5 years of experience; and anyone who wants to improve their public speaking skills. Michael Neuendorff been in sales and marketing for more than 20 years and know what it's like to start out in sales. Michael has 25+ years of sales and marketing experience; extensive team building and leadership experience; teaching, training and mentoring experience and a proven ability to think creatively and listen deeply. Michael was a marketing director at Oracle Corporation, and an assistant manager of direct marketing at Softbank Forums. Michael has also been a top inside sales manager and a private English instructor in Tokyo.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://youtu.be/bcX13KGnqYI<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/#<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/richard-blank-and-michael-neuendorff/#<br><br></div>]]></description>
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         <pubDate>2022-09-19 14:07:43 UTC</pubDate>
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         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2303064201</link>
         <description><![CDATA[<div>Build &amp; Balance welcomes to the show today Richard Blank from Costa Rica's Call Center.<br><br>I'd like to welcome Richard blank to the show today, I've been really looking forward to this conversation. I know you're going to enjoy it too. So before we get into the questions I'd like to introduce Richard formally Richard's journey as an expat is filled with many twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5,000 employees for one of the larger call centers in San.<br><br>With a mix of motivational public speaking style, backed by tactful and appropriate rhetoric. Richard shared his knowledge and trained over 10,000 telemarketers. In the past 20 years, he has the largest collection of restored American pinball machines in antique Rockola juke boxes in central America.<br><br>Making gamification of strong part of CCC culture. Richard has been the chief executive officer for Costa Rica call center since 2000. Richard holds a bachelor's degree in communications and Spanish from the university of Arizona and a certificate of language proficiency from the university of Seve.<br><br>Spain of note, Richard was the keynote speaker for Abington high school, 68th national honor society induction ceremony. Giving back to Abington. High school is very important to Richard and as such. He endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Richard, it's really great to have you here with us today.<br><br>Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.<br><br>Build and Balance is dedicated to serving salespeople with 0 - 5 years of experience; and anyone who wants to improve their public speaking skills. Michael Neuendorff been in sales and marketing for more than 20 years and know what it's like to start out in sales. Michael has 25+ years of sales and marketing experience; extensive team building and leadership experience; teaching, training and mentoring experience and a proven ability to think creatively and listen deeply. Michael was a marketing director at Oracle Corporation, and an assistant manager of direct marketing at Softbank Forums. Michael has also been a top inside sales manager and a private English instructor in Tokyo.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://youtu.be/XXh55ob8QoA<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/#<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/richard-blank-and-michael-neuendorff/#<br><br><br></div>]]></description>
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         <pubDate>2022-09-19 14:09:08 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2303064201</guid>
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         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2303064864</link>
         <description><![CDATA[<div>5 Steps of a Phone Call. Build &amp; Balance sales guest Richard Blank Costa Rica's Call Center.<br><br><br>Richard Blank: The client loves anything else that you would add. If you're willing to walk through a little journey with me and close&nbsp;<br><br>your eyes, I can give you from the beginning to an end of a five minute phone call. I'll walk you through some steps. I'll make it easy for you. It's&nbsp;<br><br>not advanced because once you see it, You'll never&nbsp;<br><br>unsee it.<br><br>And so just allow me just to share some things that I've noticed in the years, that once again will not compromise your ethics values or morals, but I will teach you something today where you'll be able&nbsp;<br><br>to note&nbsp;<br><br>when you need more clarification from somebody. All right. Everybody let's begin. This is the way I believe.<br><br>The average attention span is 30 seconds to two minutes. So let's just use this as the base of thought. All right. Every conversation has an introduction, a body and a conclusion. But if you think about it, if you don't land the intro, your body and conclusion don't even exist. So let's not even think about that.<br><br>We'll just go on the momentum from just your introduction. We'll focus on that. We mentioned calling companies before, and let's just assume Michael, that the contact ratio is higher than 4%. You're getting calls. You're contacting people. A lot of telemarketers or prospectors will ask people how they're doing.<br><br>Initially. I prefer, since you have the first chance to speak, use your anonymity. To your advantage, don't be anonymous. The whole call that's shady, but you're allowed to say something the first time. I'm not saying my name. I'm saying the name of your company. I'm gonna ask. How's build I balance doing today.<br><br>you know, I'm gonna say something like that because obviously Michael's&nbsp;<br><br>doing great and his company's doing great.&nbsp;<br><br>And so&nbsp;<br><br>your combo instead of doing horizon, We're doing vertical. I am stacking&nbsp;<br><br>questions. Your theory that you've spoken about is open ended verse close ended questions. Yes or no, compared to explanations.<br><br>I like stacking certain questions. So you can answer it for me to reduce the time and possibly get some sort of traction out of that. So, first we ask how build I balance is doing today. Michael of course says doing great. And then he goes, my name is Michael. Hello? Hello, Michael. Hello, my name is Richard, or you could say, what is your name?<br><br>That's when you got your first. Buffer boomerang technique.&nbsp;<br><br>When somebody asks you a question and makes a statement, you buffer it because sometimes the tone may be negative. Michael, you're a nice guy. You're a gentleman, but sometimes people can give you a negative two negative three tone, same question, negative tone.<br><br>You buffer it by saying that's an excellent question.&nbsp;<br><br>I just buffered it. The name of my company is Michael and I plus two you back so I can. Buffer&nbsp;<br><br>it that's an excellent&nbsp;<br><br>question. Repeat the question and send it back. Which shows active listening. So they don't have to repeat. You're sending back what they said at them.<br><br>So it's their energy coming back at you. It's your words, but I'm doing it as a plus two. And I'm gonna name drop you as well. Just to teach you little matters, to bring yourself to a plus two level, you don't need to yell at me. You could be a nice person on the phone and I can teach buffer boom, around you with one, two, and three type of questions on how nice you wanna give the response, how you repeat it.<br><br>So you move along. There's never a repeat&nbsp;<br><br>or a rabbit. That's the first thing. And I do this with the gatekeeper. So initially they like the fact I repeated their question, said their name answered the question. And I mentioned earlier about the positive escalation. Once they've been so helpful for me, or explained that it's Michael's anniversary or that this company did this, I'm gonna let her know.<br><br>I can't wait to tell Michael how nice you were now. Of course you didn't wanna transfer the call, maybe one out 10, do that. Maybe, but once that call is transferred, you're starting off with momentum with Michael by saying, hello, this is Michael Michael. I just gotta let you know this individual that works with you is incredible.<br><br>And then you say, what's your name? here's another. Buffer boomerang. Ah, Michael, glad you asked that question. My name is Richard blank. you know, so you just keep bringing it back, buffer boomerang. So then what happens in the middle of the call? When you're giving lists, you're explaining what you do. We do a, B, c, or D timeout.<br><br>It's gotta be like a, like a dessert tray. Each one deserves its own its own thing. We can do a. We can do B I'm waiting for either a positive reinforcement or potentially you reacting to that. And so, as I say before, after you mentioned a list of things you might say to them, I'm sure you like, at least one, I didn't say you liked them all.<br><br>I'm not that brazen, but I'm also confident enough to know, at least you like one. And you might get the one. So instead of doing horizontal, now you're vertical again. And we see how many things you like of that one, but this is what happens in the middle of the call. I told you about 30 seconds to two minutes.<br><br>I told you about the gatekeeper positive escalation, buffer boomerang one, two, and three technique. We're good to go on that. But Richard, what happens when they're speaking? What do we do? We use the phonetic micro expression reading. What's the purest form of speech, Michael it's it's phonetics. It's the sound.<br><br>So there's four steps to phonetics.&nbsp;<br><br>You have tone, which represent your emotion and my suggestion, which you have in abundance. It's confident. And it's empathetic. That is the consistent variable that does not change the mirror imaging technique, which you've always mentioned in your classes of matching people's styles.<br><br>In my opinion, michael, it should be done with their rate, how fast they go and their&nbsp;<br><br>pitch. Now we do this every 30 seconds to two minutes. Because that's just how conversations go&nbsp;<br><br>and you back it up with the answer speed, because that's something they can't do subconsciously you can easily control your tone.<br><br>You can manipulate your rate and your pitch, but subconsciously it's very difficult for you. To control your answering speed.&nbsp;<br><br>And so once you see it, you can't unsee it after three weeks, it becomes a habit. It will not hold you back from any work that you do. You'll just be&nbsp;<br><br>a little more astute, a little more loosed, and you will see the tell signs that people are giving you face to face no over the phone, or if you really want the purest read when you're sitting with somebody close your eyes, and then you can actually, really read these people.<br><br>Why do I do this? Because if somebody is doing a spike or a dip in regards to their phonetics, then that means that there is a tie down question or a pin down question, or a confirmation question that might happen. Um, you're reacting in a certain way. So I might be saying, Michael sounds good. Right? Or makes sense.<br><br>Right. Michael or hypothetically, since people are working from. You might have dogs or children or distractions in the background. My suggestion for your audience, Michael is in inadvertently and passive aggressively. Let them know the me too technique that you love dogs , which is really letting you know they're barking.<br><br>But don't just say that what the real salesperson or the attentive listener does. They ask the follow up question, dogs barking. She loves dogs. I love dogs. It's killing the call, but it's not that. But then I say what's the dog's. Her name is fluffy. Great. I can wait till, you know, fluffy can go outside for&nbsp;<br><br>a minute.<br><br>And so once that calms down, you go back a step, but you leap forward three. It's an excellent anchoring technique because you're looking for certain areas of the call, not your pitch and what you're trying to land. Now you're trying to look at that one thing you can connect on if it happens to be a child or a dog or music in the background.<br><br>Or some sort of anniversary that you can relate to that that's what you anger on. And so this, me too technique in my opinion, is a great way to get back onto the straight line, but let's go to this again. You have a dog barking in the background? My opinion is to say not excuse me. I'm sorry, Michael, can you repeat that?<br><br>No, no,&nbsp;<br><br>no. I'm gonna fall on that sword,&nbsp;<br><br>Michael, for my clarification, when your dog was barking, did you say ABC or 1, 2, 3. Michael says 1, 2, 3. Thank you. It's for my clarification. I'll fluffy was making noise. You know, I couldn't hear you, but it's for my clarification, not, I'm gonna ask you to repeat that because that's an ego defense mechanism that could kill the tone of the call.<br><br>All of a sudden there's rabbit&nbsp;<br><br>holes there. So then we get through the body of the call and the greatest thing that could happen in the call is if somebody. Your name, especially in the body, which means once again, you anchored, you, you have this relationship. So the rest of the call's cool, but let's say you get to the end of the call.<br><br>It's the conclusion. What you would say is since you have me on the phone, Michael, are there any additional questions you may have? I might have forgotten a stack. Remember we spoke about a, B, C, and D. Oh, I like C2. You do like C2. And then we talk about that for a little bit, and those are the additional questions line I get to rake.<br><br>One more time. Remember in the body of the calls, I'm sure you like, at least one, you liked one out of the four, but then when I raked it again, we recapture one second, one third, one you liked again, I raped you got it. Got a third&nbsp;<br><br>one. And then I always do this for the icing on the cake. We always confirm your email address or any sort of words with military.<br><br>Because chances are, you've served, know someone that served, or it's just a great way just to make things tight. And it's kind of funny where the call should be ending and then you do military alphabet. And then the next thing you know, I'm talking about my grandfather that served in Europe and my father in North Korea.<br><br>So, um, South Korea, excuse me. And so it was, um, it's one of those things where you don't rush the end of the. You wanna make sure that your speed is consistent and you've taken their time. And by recapping and showing active listening. And, and I like to call it like meeting minutes in a sense, you really show this and then Michael we're,&nbsp;<br><br>we're good to even close it even better for you.<br><br>Post call. Once I write you again about the appointment we have or the business we're doing, I'm gonna be mentioning the individuals like David, for an example, and others that work with you. So well, their participation because that's a one in a thousand, no one writes that sort of stuff.&nbsp;<br><br>And you know, when I call you back, And this individual picks up the phone.<br><br>They're gonna be so happy to speak with me. And they're gonna say, I can't believe what you wrote about me. Thank you so much in 30 years. No one said that. And so that's the Richard circle, Michael that's from the beginning of the call from the company named spike better than they do to the conclusion ranking, positive escalation written.<br><br>And if you do everything in the middle consistently and staying focused to these 30 seconds to two minute intervals,&nbsp;<br><br>you will have such balance,&nbsp;<br><br>you will have such focus. You won't be a print. You'll be an amazing painting. You will have incredible phone calls where strangers or friends you haven't met yet.<br><br>And you'll probably get a ton of referrals. You'll be getting a lot of phone calls back of the way that you treat people.<br><br>Michael Neuendorff: Wow.<br><br>Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.<br><br>Build and Balance is dedicated to serving salespeople with 0 - 5 years of experience; and anyone who wants to improve their public speaking skills. Michael Neuendorff been in sales and marketing for more than 20 years and know what it's like to start out in sales. Michael has 25+ years of sales and marketing experience; extensive team building and leadership experience; teaching, training and mentoring experience and a proven ability to think creatively and listen deeply. Michael was a marketing director at Oracle Corporation, and an assistant manager of direct marketing at Softbank Forums. Michael has also been a top inside sales manager and a private English instructor in Tokyo.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://youtu.be/wU3exkExRYw<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/#<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/richard-blank-and-michael-neuendorff/#<br><br><br><br><br></div>]]></description>
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         <pubDate>2022-09-19 14:09:28 UTC</pubDate>
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         <author>costaricascallcenter</author>
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         <description><![CDATA[<div>A realistic percentage of reach for cold calling? Build &amp; Balance guest Richard Blank Costa Rica's Call Center<br><br>For that. Um, I recall a past client telling me that they'd only reach live people about three or 4% of the time when calling all day long. What do you think is a realistic percentage of reach for cold calling?&nbsp;<br><br>If all they're doing is speaking to these people like four times out of a hundred phone calls, it's really an Oasis in a desert.<br><br>My opinion is why don't you hang out for a while instead of doing an average five minute phone call, why don't you stretch it to 15 minutes? Cuz you're probably a little cold and you need to warm up and somebody's there. These are two ships passing in the night we take advantage of that. If you need to throw your list in a predictive dollars, you can speak to at least three more people, but.<br><br>That's not the point. The point is if you're doing these phone calls, I think you should slow down a little bit more and just take advantage of that. More people are doing omnichannel non-voice support. As you were mentioning, filling out forms, doing check. One of my clients has the same challenge.<br><br>They're getting the 4%. So instead of doing 150 phone calls a day, they reduced it to about one 15. So as I mentioned before, they can find out a recent promotion or some sort of company culture. So when they're leaving their voicemail or they're sending that email template, it's really custom made and I've seen that yes.<br><br>Phone call, area contact conversion ratio dropped a little. But then here's your advantage? Let's say you make another phone call back to these people. You're mentioning cold emails, not anymore. Michael. Now it's a warm email. because I've sent it. I could be following up on it, even if they haven't read it, but I might ask and I'm sure you like something from the email to at least try to anchor in there, but you could be doing a second, third or fourth touch approach to a client.<br><br>Realize this is their pro. But I do believe by doing a little bit of due diligence research and seeing the one thing that the person loves the most and just mentioning it with them. It will give you a lot more mileage when you're speaking with the people. Yeah. I,&nbsp;<br><br>I, uh, think that's really smart, Richard.<br><br>Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.<br><br>Build and Balance is dedicated to serving salespeople with 0 - 5 years of experience; and anyone who wants to improve their public speaking skills. Michael Neuendorff been in sales and marketing for more than 20 years and know what it's like to start out in sales. Michael has 25+ years of sales and marketing experience; extensive team building and leadership experience; teaching, training and mentoring experience and a proven ability to think creatively and listen deeply. Michael was a marketing director at Oracle Corporation, and an assistant manager of direct marketing at Softbank Forums. Michael has also been a top inside sales manager and a private English instructor in Tokyo.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://youtu.be/ezLE7wUVXAU<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/#<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/richard-blank-and-michael-neuendorff/#<br><br><br><br><br></div>]]></description>
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         <pubDate>2022-09-19 14:10:03 UTC</pubDate>
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         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2303068508</link>
         <description><![CDATA[<div>Why did you decide to open a Call Center in Costa Rica? Build &amp; Balance B2B guest Richard Blank.<br><br>First question. Sure. Why did you decide to open a call center in Costa Rica?&nbsp;<br><br>That's one of my favorite questions, Michael, and I appreciate you asking it. I have to go back a couple years and tell you where it all began. When I was growing up in Northeast Philadelphia, a lot of opinions were provided for you and sometimes your destiny and careers were predecided for you.<br><br>So a lot of my friends were going to Ivy league to study medicine and law engineering and architecture. And I, myself, I wasn't really sure what to do, but I knew my favorite class was Spanish. So as a dreamer that felt a little bit alone because no one else could relate to it. I decided to double down and go to the university of Arizona and be a BI major.<br><br>I, I majored in Spanish and communication and like yourself, Michael, as a teacher and a really effective public speaker, I decided to study that. In addition to that, I concentrated on a rhetoric. So your message and delivery was more effective and everyone needs a special sauce. So my special sauce was phonetic, micro expression reading.<br><br>I used to like to study body language, and then here at the call center, I was able to do it where we're more voice micro expression reading, which we'll get to later in the show. And when I had the opportunity post grad to move here at 27, a friend of mine owned a call. I said, Richie, why don't you come down for a couple months and teach some English and naturally a 27 year old kid.<br><br>You fall in love with central America, tropical beauty. And when I was at the call center, I kind of shed some skin. I realized that I had a calling. This was an environment where people were using the art of speech. They were converting phone calls and giving positive customer experiences. And actually since English was their second language, they were fulfilling their studies.<br><br>I took to that. I embraced it. I decided to stay and work there for four years. So obviously I learned the business, but the one thing I did learn Michael, was I learned how to enrich the experience being politically correct. I saw certain things, the gripes and the tough times of working the phones or working in a certain structured environment.<br><br>And I realize that if people are given their dignity, if they're not treated as robots or as numbers. Besides the productivity, you'll get a much more fulfilled person working with you that will work longer with you. And in my opinion, in my goal will grow with you and be some of your future supervisors.<br><br>Oh, it's a great story and a great philosophy, all, all wrapped into that answer. So, and it happened in 2008. I mean, I worked at the center for a while and my thing came later in life. Everyone has a coming of age moment. I had certain stages that gave me an experience or a vision quest to complete certain goals.<br><br>But at 35, I started my company. The fact that I've lasted 14 years, a Philly boy here in another country. It says something. So I let my record speak for itself, but I'm very proud of the people that work with me. And my favorite thing is walking the rose. Michael, I love to stop on the occasion and listen to somebody, speaking with a client and smile and give a thumbs up.<br><br>And that's the essence of what I do.<br><br>Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.<br><br>Build and Balance is dedicated to serving salespeople with 0 - 5 years of experience; and anyone who wants to improve their public speaking skills. Michael Neuendorff been in sales and marketing for more than 20 years and know what it's like to start out in sales. Michael has 25+ years of sales and marketing experience; extensive team building and leadership experience; teaching, training and mentoring experience and a proven ability to think creatively and listen deeply. Michael was a marketing director at Oracle Corporation, and an assistant manager of direct marketing at Softbank Forums. Michael has also been a top inside sales manager and a private English instructor in Tokyo.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://youtu.be/iYFB0Fj_HH4<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/#<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/richard-blank-and-michael-neuendorff/#<br><br><br><br><br></div>]]></description>
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         <description><![CDATA[<div>Why should the use of phone still command respect? BUILD &amp; BALANCE SHOW guest Richard Blank Costa Rica's Call Center CEO.<br><br>For doing this for so long.&nbsp;<br><br>Excellent. Okay. All right. So now, now we have an understanding of how it all came to be. So, uh, now we want to kind of get into, uh, some of the sales related questions, right. And tap into that, that great wisdom that you've accumulated over the 14 years. There's so much emphasis on cold email these days in selling.<br><br>Why should the use of the phone still command?&nbsp;<br><br>I think a cold email is fine. If you're just doing email blasts. If it's just a templated, I think a phone is essential these days for multiple reasons. The first is it'll give you a chance to understand the company's culture where you're calling. Secondly, you might meet people prior to the decision maker.<br><br>Where you can build a relationship, learn more information. And in my opinion, do a positive escalation. So when you have this relationship with either the gatekeeper or somebody else that's assisted you before transferring, you can give the gift of mentioning how amazing this individual was, that works at your company.<br><br>So your first impression, if it is a cold call and you're meeting somebody for the first time. You're showing very good faith. You're just not coming in, asking for an appointment. In my opinion, you're gaining a couple points and I think you're also eliminating the chance of any sort of upsell compared to just a cold email.<br><br>You're eliminating any sort of chance of getting a referral or any additional business from that, unless they decide to write back. There's no way to get any sort of feedback, the positive or the negative aspects of the product in which you're representing. And then finally, as I say before, there's, there's that relationship and rapport building that you're meeting with somebody.<br><br>So where you would be able to get the pass to pitch, you will be able to get that follow up appointment, or you would be considered a little bit more than somebody that just sends out templated emails, but. I will say this, my friend, if somebody is just using these cold emails as their marketing strategy, why don't you take an extra 30 seconds?<br><br>Okay. Just to look at their website or a LinkedIn profile, because you would possibly be able to uncover something that would give you a sort of connection, or you can congratulate them on a promotion. On an anniversary, a third location, you could say they're slogan. I don't know, but if you're just calling me, sir, and giving me some email, it's extremely informal.<br><br>But if you mention my pinball machines, I'm gonna read your entire email. So at least you're gonna have a shot with me. So my suggestion is just to, instead of being a, a, a, a print. Be a painting, actually add a little bit to these templates, if that's your only strategy, but Michael, to answer your question, you are eliminating so many different ways to build momentum, energy, and relationship building by eliminating any sort of phone calls.<br><br>Wonderful. Yeah. I, I, I totally agree with you. So thank you for that. Um, I recall a past client telling me that they'd only reach live people about three or 4% of.<br><br>Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.<br><br>Build and Balance is dedicated to serving salespeople with 0 - 5 years of experience; and anyone who wants to improve their public speaking skills. Michael Neuendorff been in sales and marketing for more than 20 years and know what it's like to start out in sales. Michael has 25+ years of sales and marketing experience; extensive team building and leadership experience; teaching, training and mentoring experience and a proven ability to think creatively and listen deeply. Michael was a marketing director at Oracle Corporation, and an assistant manager of direct marketing at Softbank Forums. Michael has also been a top inside sales manager and a private English instructor in Tokyo.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://www.youtube.com/watch?v=NxtvkG1i-b8&amp;feature=youtu.be<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/#<br><br>https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/richard-blank-and-michael-neuendorff/#<br><br><br><br><br></div>]]></description>
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         <title>The Authentically Successful Podcast. A new approach to company culture. Classic American Pinball in Costa Rica.We had an insightful conversation where he walks us through the unique culture that differentiates his call center from his competitors, one of those aspects being gamification. Richard proudly compares the workplace environment he’s created to Charlie and the Chocolate Factory. As the owner of one of the largest collections of restored pinball machines and jukeboxes, Richard strategically placed the games in-house for employees to blow off steam and socialize.</title>
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         <pubDate>2023-05-05 17:59:52 UTC</pubDate>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2591888916</link>
         <description><![CDATA[<div>Becoming Titans podcast. Episode #44. Creating Roots with Costa Rica's Call Center Richard Blank<br><br><br>Your host, Russ Yeager, talks with CEO of Costa Rica's Call Center. On the Becoming Titans podcast, we interview successful entrepreneurs and business leaders who are making a positive impact in the world with their business and in their lives. These high achievers have been so focused on their business that they have not made their body and health a priority in the past and are now actively working towards a better work-life-health balance. We believe that every individual has a unique and powerful message. You’ll be hearing real stories from highly respected businessmen. Listen and learn from the changes these leaders are making as they are Becoming Titans!<br><br>The Becoming Titans podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://youtu.be/ivCZhNAChoY<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #becomingtitans<br><br>https://podcasts.apple.com/jp/podcast/44-creating-roots-with-costa-rica-call-centers-richard/id1568343690?i=1000584264425<br>https://gaana.com/song/44-creating-roots-with-costa-rica-call-centers-richard-blank<br>https://hi.player.fm/series/series-2928308/ep-44-creating-roots-with-costa-rica-call-centers-richard-blank<br>https://www.listennotes.com/podcasts/becoming-titans/44-creating-roots-with-costa-3K8R7lZvIVX/<br>https://player.fm/series/series-2928308/ep-44-creating-roots-with-costa-rica-call-centers-richard-blank https://podcasts.apple.com/us/podcast/44-creating-roots-with-costa-rica-call-centers-richard/id1568343690?i=1000584264425<br>https://www.audible.com/pd/44-Creating-Roots-with-Costa-Rica-Call-Centers-Richard-Blank-Podcast/B0BKTGCZHC?ref=a_pd_Podcas_c3_lAsin_0_2&amp;pf_rd_p=625c212d-b95a-47db-8d56-d35a359de6e9&amp;pf_rd_r=4HDT4ZB3CNJHVHAPKJMK&amp;pageLoadId=FpgxzLkDBusi4WZ3&amp;creativeId=6c5159d7-bb10-4fb4-929b-ae2b2f5000c7<br>https://podyssey.fm/podcast/itunes1568343690/episode96168126-Creating-Roots-Costa-Centers-Richard-Blank-Becoming-Titans</div>]]></description>
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         <pubDate>2023-05-15 20:36:19 UTC</pubDate>
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         <title>Better Business Better Life Podcast. Episode #61. The Costa Rica success story with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2595362394</link>
         <description><![CDATA[<div>Welcome to another episode of Better Business Better Life. I’m your host, Deborah Chantry Taylor. I’m passionate about helping entrepreneurs and their leadership teams get what they want out of business and life.&nbsp;<br><br><br>So good morning, and welcome to another episode of Better Business better life. Today I’m joined by the delightful Richard Blank, who is a CEO of the Costa Rica’s call center. And we’ve just been having a wee chat before we came on live today. And just hearing a bit about Rich’s background, it’s absolutely fascinating. So I can’t wait for him to share his stories with you. Richard, welcome.<br><br>On the show, I invite successful business owners and expert speakers to share their successes. They are open and honest about the highs and lows of business and also life as a business owner. We want to share those learnings with you to inspire you, but also to help you avoid some of the common mistakes. My hope is that you take something from each of these short episodes that you can put into action to help you get what you want, not only out of your business, but also your life.<br><br>Quite a story with many twists and turns...At the beginning of the new millennium, a 27 year old Mr. Blank relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. After 4 years, he decided to stay in Central America and dared himself to keep the faith in starting a call center company with the new skills acquired while living abroad. CCC celebrated its 14th year on February 6th, 2022.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://youtu.be/5CiL0N8wnmg<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #deborahchantrytaylor #betterbusinessbetterlife<br><br></div>]]></description>
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         <pubDate>2023-05-17 23:46:41 UTC</pubDate>
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         <title>Big Boss Show. How to Build a 150 Person Call Center and Train Telemarketers with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2598016805</link>
         <description><![CDATA[<div>Big Boss Show. How to Build a 150 Person Call Center and Train Telemarketers with Richard Blank<br><br>Big Boss Show includes topics like how to make money with merchant cash advance, how to sell merchant cash advance, and how to avoid mistakes as an entrepreneur.<br><br>Davron Karimov is a merchant cash advance broker and the CEO of Funderhunt. Funding America is a show that follows the team at Funderhunt as they try to fund merchants.24 Year Old Business Loan &amp; Merchant Cash Advance Broker, Business Owner.<br>In this sit down with Richard Blank, we discuss how to train telemarketers, even if English is not their first language.<br><br>Introduction 2:55&nbsp;<br>Learning Another Language 4:08&nbsp;<br>Contact Richard Blank 4:48&nbsp;<br>Costa Rica Demographic 5:48&nbsp;<br>Training New Telemarketers 7:43&nbsp;<br>Dealing with Conflicts 9:24&nbsp;<br>Teaching Phonetics 11:10&nbsp;<br>Keeping Employees Motivated 13:14&nbsp;<br>Benefits of Outsourcing 14:44&nbsp;<br>Final Thoughts 17:10 Outro<br><br><br>Big Boss Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society ceremony. Also, inducted into the 2023 Hall of Fame for business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.&nbsp;<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://youtu.be/nvo7txcSL6Q<br><br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #bigbossshow<br><br></div>]]></description>
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         <pubDate>2023-05-19 21:54:51 UTC</pubDate>
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         <title>Brand-Forward Leadership podcast. Episode 7. Filling Your Sales Needs with Costa Rica&#39;s Call Center&#39;s Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2602088671</link>
         <description><![CDATA[<div>Brand-Forward Leadership podcast. Episode 7. Filling Your Sales Needs with Costa Rica's Call Center's Richard Blank<br><br>Our 30 to 45-min podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY. Our audiences are not newbies. They're ready for their next phase of massive growth!<br><br>Gerry Foster Branding, CEO and Brand-Forward Leadership podcast host, Gerry Foster has been in the strategic branding field for over 30 years. He's helped over 100,000 small businesses in 600 different industries with their branding. He has been podcasting for three years and has been on more than 200 podcast and media guest appearances.<br><br>Your host, Gerry Foster, talks with Richard Blank of Costa Rica's Call Center. Costa Rica's Call Center is a state of the art BPO Telemarketing outsource company that personally trains call centers across Central America. They are bilingual and professionally trained and they can do the same for your staff.<br><br>Brand Forward Leadership Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.&nbsp;<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br><br>https://youtu.be/kkOsASOJNMs<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>Richard Blank#Costa Rica's Call Center# Outsourcing# Telemarketing# BPO# Nearshore# Sales# Entrepreneur# B2B# Business# Podcast# Gamification# CEO#Leadership#Marketing# Radio# Guest# Motivation#BrandForwardLeadership<br><br></div>]]></description>
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         <pubDate>2023-05-23 18:12:44 UTC</pubDate>
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         <title>How Is this Old-School Retro Gamer Enhancing the Sales Experience!? The Brian Nichols Show episode 518: </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2603925778</link>
         <description><![CDATA[<div><br><br>We're all tired of the partisan politics. It's exhausting hearing the news with their blatant bias and narrative. People are looking for solutions to the problems they see in the world. Where to turn? At The Brian Nichols Show, we're solving those problems by interviewing noted entrepreneurs, elected officials, business executives, economists, and more by offering practical, liberty-based solutions; not rhetoric. As a sales and marketing executive in the greater telecommunications/cybersecurity sector, I've spent years working with C-Level executives to help them "future-proof" their company's infrastructure for an uncertain future. And at The Brian Nichols Show, I’m taking that industry experiencing and bringing it to the liberty movement. Instead of focusing on libertarians being right, we’re teaching the basic fundamentals of sales and their application in the world of politics, teaching you how to ask better questions to help change people’s minds. So, you ready to help change the world?&nbsp;<br><br>Welcome to The Brian Nichols Show. Part of the We Are Libertarians Podcast Network. Brian Nichols<br>Instead of focusing on winning arguments, we’re teaching the basic fundamentals of sales and marketing and how we can use them to WIN in both the worlds of business and politics; teaching you how to meet people where they're at on the issues they care about.<br><br><br>When people are best friends with other people, they usually stay at a company. On today's episode of The Brian Nichols Show, I'm joined by Richard Blank (CEO of Costa Rica's Call Center) who give us some real, authentic means to enhance the sales experience for both the prospect AND the salesman.<br><br>https://youtu.be/vgPEh9Se8EA<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #briannicholsshow</div>]]></description>
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         <pubDate>2023-05-25 00:24:17 UTC</pubDate>
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         <title>The BRILLIANCE + PASSION Project with Adam Hommey presents the sales journey of Richard Blank. A long shot CEO story.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2609550093</link>
         <description><![CDATA[<div>&nbsp;<br><br>The BRILLIANCE + PASSION Podcast highlights entrepreneurs, business creators, and brilliant minds, like you, who reveal what they are doing to make the world a better place by being part of it. Get inspired by their journeys and stories! You’ll discover innovative ways to make a difference for your community, market, and audience – from those who’ve done it.<br><br>The Brilliance Plus Passion Project with Adam Hommey highlights entrepreneurs, business creators, and brilliant minds, like you, who reveal what they are doing to make the world a better place by being part of it.&nbsp;<br><br>Social media networks are inherently designed to inflame and divide us. Many of the networking tactics being taught actually generate further alienation and division.<br><br>The BRILLIANCE + PASSION Podcast is all about opening conversations and creating dialogue that brings us together. The rising tide buoys all ships – we make that happen.Through our powerful, inspirational interviews with business creators and innovators, we shine the spotlight on new points of view that may inspire you today, in some way! This episode is sponsored by The Podcast R.E.A.C.H. System. Are you ready to exponentially reach more profitable customers?<br><br>The Brilliance Plus Passion Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics&nbsp; discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://youtu.be/plAoTP2UWbM<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #brillancepluspassion</div>]]></description>
         <enclosure url="https://youtu.be/plAoTP2UWbM" />
         <pubDate>2023-05-30 20:03:12 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2609550093</guid>
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         <title>The Brilliant Leaders Spotlight podcast. Empathy is the the smartest strategy for scaling. Episode 3 with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2611016554</link>
         <description><![CDATA[<div><br><br>Brilliant Leaders Spotlight podcast host, Robert Clinkenbeard has been featured in 50+ podcasts. Robert has evident success in scaling businesses and coaching for service industries, primarily the landscape sector. Robert teaches how to develop a roadmap to achieve your ultimate vision. His mission is to evolve his client's visions and accountability in their businesses and also their personal life. Our 15 to 20-min podcast shares amazing founder stories that reveal the smartest strategies for scaling TODAY. Our audiences are not newbies. They're ready for their next phase of massive growth!<br><br>Your host, Robert Clinkenbeard, talks with Richard Blank of Costa Rica's Call Center. Costa Rica's Call Center or CCC, is a BPO Telemarketing outsource company located in Costa Rica. They can handle any size BPO and are available to train every call center in Central America. All of their staff are highly trained and bilingual, giving you the same price as a local area but with higher quality staff.<br><br>Brilliant Leaders Spotlight Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://youtu.be/bTnP7fDoFTQ<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #brilliantleadersspotlight<br><br></div>]]></description>
         <enclosure url="https://youtu.be/bTnP7fDoFTQ" />
         <pubDate>2023-05-31 22:32:26 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2611016554</guid>
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      <item>
         <title>Episode 160: Keys to Connecting with New People with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2612245150</link>
         <description><![CDATA[<div>Business growth on purpose podcast Episode 160: Keys to Connecting with New People with Richard Blank<br><br>Welcome to Business Growth On Purpose hosted by Jose Palomino, CEO of Value Prop Interactive. Every week, you'll hear insights from leading B2B growth experts and veteran business owners from around the world. You'll also hear Jose's own insights gained from a few decades of B2B sales and marketing experience. The result is THE show for B2B Owners who are hungry for growth, stuck on a revenue plateau, or just want better ways to deal with the everyday challenges of revenue growth. If you need help taking the next steps to take control of your business growth, come check out what we're doing at ValueProp.com.<br><br>Most business owners will tell you that who you know is just as important as what you know when it comes to growing your business.<br>You may be among the brightest in your field, but if you don't know how to meet new people (and the right people), your business will struggle.<br>Today's guest is Richard Blank of Costa Rica's Call Center. Richard is an entrepreneur who has built a full-blown business south of the border interacting with American companies with a bilingual call center. In this episode, he will share some insights into his journey, and what he sees happening in the business world, and as a special treat, we are going to get some "secret sauce" on making effective B2B calls.<br><br>Business Growth On Purpose Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed&nbsp; with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://youtu.be/oiFduoa-Vl0<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #businessgrowthonpurpose</div>]]></description>
         <enclosure url="https://youtu.be/oiFduoa-Vl0" />
         <pubDate>2023-06-01 22:37:15 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2612245150</guid>
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         <title>The Business Infrastructure show. Scale Tales From the Ground Up. How to build a call center? Podcast Episode #213</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2616115234</link>
         <description><![CDATA[<div><br><br>Curing back office blues. Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.<br><br>A few years after graduating from university, he accepted an offer to conduct training at a call center in Costa Rica. At 27 years old he decided to call Costa Rica home. That was over 20 years ago. And he never looked back. In this episode, Richard takes us on his journey as he leverages his advanced Spanish-speaking skills, business prowess, and emotional intelligence to build and scale Costa Rica’s Call Center from a one-seat to a 300-seat operation.&nbsp;<br><br>While his friends pursued careers in fields like law, medicine, and technology, Richard Blank went in a completely different direction – language. In fact, his love of language and communications led him to study abroad for one semester in Spain. That experience changed the trajectory of his life.<br><br>Discover how Richard used a cash-only approach to invest in the business infrastructure required to lay a foundation for sustainable growth, his tips for reducing attrition, and why he urges entrepreneurs to “act their wage.” Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business.&nbsp;<br><br>Alicia Butler Pierre is the Founder &amp; CEO of Equilibria, Inc. Her career in operations began over 20 years ago while working as an engineer in various chemical plants and oil refineries. She invented the Kasennu™ framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success. It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 60 countries. Equilibria, Inc. is an operations management firm specializing in business infrastructure for fast-growing organizations. Our mission is to provide access to tips, resources, and proven frameworks that revolutionize the way small businesses operate. We do that through original podcast episodes, blog posts, videos, presentations, workshops, and coaching sessions.&nbsp;<br><br>The Business Infrastructure Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp;<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.&nbsp;<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #businessinfrastructureshow<br><br>https://youtu.be/qw09sFl1DZU<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/</div>]]></description>
         <enclosure url="https://youtu.be/qw09sFl1DZU" />
         <pubDate>2023-06-06 17:07:31 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2616115234</guid>
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         <title>The Business Vitality Podcast. Starting With A Clean Slate with Costa Rica&#39;s Call Center, Richard Blank. Episode 137</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2619454783</link>
         <description><![CDATA[<div>The Business Vitality Podcast. Starting With A Clean Slate with Costa Rica's Call Center, Richard Blank. Episode 137<br><br>Catherine Cantey’s goal is to partner with individuals and teams to create positive and measurable change. She brings more than 20 years of professional experience in sales, consulting, and coaching with focus on results. Some of her experiences include strategic planning with board and leadership teams, training, and speaking. Her ability to facilitate, collaborate and share ideas has earned her exceeding results. Business Vitality® and the Business Vitality® podcast are owned by Cantey Advisors.<br><br>Your host, Catherine Cantey talks with Founder, Richard Blank, of Costa Rica's Call Center.<br><br>Richard started his journey at 27 years old teaching English at his friend's call center. It wasn't long before he built his own call center company, and now shares with us his experience with providing the best employee experience, delegating, and so much more.<br>Business Vitality podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>https://www.youtube.com/watch?v=tIp0F9mZlB4<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #businessvitality<br><br></div>]]></description>
         <enclosure url="https://youtu.be/tIp0F9mZlB4" />
         <pubDate>2023-06-09 16:00:22 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2619454783</guid>
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         <title>My biggest hurdle as an entrepreneur. Callum Connects Micro Podcast with a nearshore sales team CEO.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2619637276</link>
         <description><![CDATA[<div><br><br>CallumConnects Micro-Podcast is your daily dose of wholesome entrepreneurial inspiration. Hear from many different entrepreneurs in just 5 minutes what hurdles they have faced, how they overcame them, and what their key learning is. Be inspired, subscribe, leave a comment, go and change the world! Every entrepreneur featured has been recommended by one of our previous guests.&nbsp;<br><br>Callum Connects special guest Richard Blank&nbsp;<br><br>Callum Laing<br><br>I am CEO of MBH Corporation PLC, an agglomeration of small, profitable companies from around the world. I straddle the world of small business and investing and hope to share as much as I can from those two disperate worlds with you.In my videos I'll share what I[m up to, what I'm learning and share as much as I possibly can so that you don't have to go through the mistakes I've made along the way!<br><br>Author of "Progressive Partnerships - The Future of Business" &amp;&nbsp;<br>"Entrepreneurial Investing - Connecting sophisticated capital to talented small business"<br>Co-author of "Agglomerate - Idea to IPO in 12 months"<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #callumconnects<br><br>https://youtu.be/JQkbPqb6wjA</div>]]></description>
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         <pubDate>2023-06-09 23:52:39 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2619637276</guid>
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         <title>Carry on with Criselda Podcast. 5 Steps to Take a Risk and Live a Happy Life. S01E21 How Richard Followed His Heart&#39;s Compass to Costa Rica</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2621599848</link>
         <description><![CDATA[<div><br><br>Podcast Host of Carry On with Criselda. Always floating along in life, never daring to reach for the extraordinary is how I got along for most of my life. Now having passed the midpoint of my lifespan, I asked myself one important question: Is this how I want to spend the second half of my life? Welcome to Carry On with Criselda, a podcast which will offer encouragement, direction, motivation and clarity for those in search of it. We will talk about ways to improve one’s life by using positive strategies that will make lasting changes in handling their thoughts and emotions. The way to reach the kind of life we seek is through improving our mindset, releasing negativity including the past, adopting a state of gratitude, seeking peace, setting boundaries and so much more. Offering hope and encouragement to others is at the heart of this podcast. Our goal is to lift up those who are looking for answers and a way to improve their lives and through this podcast, our intent is that they come out feeling better than they did before they listened.<br><br>After a chance encounter leads Richard Blank to double down on his Spanish Communication major and move abroad, he must navigate his family's expectations, guilt, and fear of the unknown to find success and fulfillment in a new life.How Richard Followed His Heart's Compass to Costa Rica:<br><br>"Fortune favors the brave. You have to be brave to at least start by looking in the mirror because a lot of people can't even look at themselves."<br><br>Richard Blank is a Philadelphia native who relocated to Costa Rica in 1997 to train employees for a call center. He has since become the CEO of Costa Rica's Call Center and has the largest collection of restored American pinball machines and antique jukeboxes in Central America.<br><br>Richard Blank was born and raised in Northeast Philadelphia and decided to double down on his favorite Spanish class. This led him to a one in a million opportunity to work at a call center in Costa Rica, where he learned the industry from the inside out. Despite his family's guilt, Richard decided to move abroad and showed his family that his true life was something to be proud of. Through his Tortoise philosophy and his maturity, Richard was able to create something out of nothing and has been living an incredible life ever since. Despite the fear and apprehension, Richard has been brave and has lived life to the fullest, following his dreams and passions with no regrets.<br><br>In this episode, you will learn the following:<br><br>Taking risks to pursue one's passions and live a fulfilling life, despite family guilt and expectations.<br>The importance of empathy, loyalty, and dignity in any job or career.<br>Living life with the "fool's" mentality, embracing the joys of the present and taking risks to achieve dreams.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #carryonwithcriselda<br><br>https://youtu.be/advXhcAXMys</div>]]></description>
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         <pubDate>2023-06-13 00:54:26 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2621599848</guid>
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         <title>Cash Flow Pro Podcast. Telemarketing expert tips. How to Cold Call and Generate Leads? Episode #141. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2623672829</link>
         <description><![CDATA[<div><br><br>In this episode of Cash Flow Pro, we go on a new journey as Casey sits down with Richard Blank, Founder of Costa Rica's Call Center, to discuss the art and business of telecommunications. As real estate investors, we understand that sometimes cold calling does not always work the way we expect it to. Well, that ends today.&nbsp;<br><br>Originally from Northeast Philly, Richard always showed a deep appreciation and passion for the Spanish language. He was a Spanish communication major and, at twenty, got the opportunity to work at a friend's call center in Costa Rica. By the age of thirty, he threw his hat in the ring and started his own call center. Richard takes the time to dissect with us some of the myths, struggles, and techniques behind the phone line.<br>In this episode, we discuss:<br><br>Setting up a telemarketing team Work and workers in Costa Rica Investing in your employees International employees and the telecommunications business How to avoid being classified as spam while sourcing leads Calling as a concierge service Tune in on this episode to discover how you can make the most out of your cold calls!<br><br>CashFlow Pro helps you find an approach to real estate investing that works for your needs in these uncertain economic times. We look at all facets of real estate investing, from insurance to lending and everything in between. We have spent years moving &amp; adjusting the pieces in an effort to learn and lay a foundation to build a structure that focuses on helping investors maximize returns without exposing them to the elements of unnecessary risk. By teaching and learning a balanced approach of acquiring high cash flow assets, coupled with lower risk, medium cash flow assets to strike a chord of balance between profit &amp; risk for our investor partners. Our listeners, as well as our investor partners' success is our main goal. With this goal in mind we will strive everyday to provide transparency, security &amp; accountability for every dollar we are trusted with.<br><br>Cash Flow Pro podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #cashflowpro&nbsp;<br><br>https://youtu.be/C6ZGGKdupB4<br><br><br><br></div>]]></description>
         <enclosure url="https://youtu.be/C6ZGGKdupB4" />
         <pubDate>2023-06-14 18:04:28 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2623672829</guid>
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         <title>Catch Da Craze Podcast is the Indie Creators Podcast. Entrep</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2625762353</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/shorts/w8W0UvqAouw" />
         <pubDate>2023-06-16 21:01:14 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2625762353</guid>
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         <title>Catch Da Craze Podcast. Episode #450. Entrepreneur talks about relocating, drive and determination in Costa Rica.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2625762537</link>
         <description><![CDATA[<div><br><br>Catch Da Craze Podcast is the Indie Creators Podcast - Ever wanted to hear from your favorite indie creators in comics and media? Look no further. We interview all creators in the creative media. Subscribe today and become a Crazee!<br><br>New Shows every Friday! Monthly lives shows on multiple platforms - Official Comic Podcast<br><br>Host - Sam Da Crazee Man Artist, Writer, Content Creator, Youtuber, Influencer Co-Host / Jorge “Da Dreamer” Medina. Known for comic books like WonderDuck<br><br>Entrepreneur Richard Blank on risk taking! Talk! @catchdacraze<br><br>I had a fascinating interview with business man / CEO and Entrepreneur Richard Blank about purpose, relocating, drive and determination and empathy.&nbsp;<br><br>Catch da Craze Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.<br><br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #catchdacraze<br><br>https://www.youtube.com/watch?v=qMNiXz9zj50<br><br><br><br>https://www.youtube.com/shorts/w8W0UvqAouw<br><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=qMNiXz9zj50" />
         <pubDate>2023-06-16 21:02:00 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2625762537</guid>
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         <title>The CEO Secrets for Executing Strategy Podcast. How to grow company profits nearshore. Episode 13.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2627420009</link>
         <description><![CDATA[<div><br><br>On the CEO Secrets for Executing Strategy podcast, your host, Wayne Washington, encourages CEO's to share not only their expertise, but also how they achieved their success. Wayne uses a conversational approach and seeks authentic and engaging CEOs willing to share their struggles as well as their success stories.<br><br>FME CEO and CEO Secrets for Executing Strategy podcast host Wayne Washington has over three decades of managing operations, speaking, and day-to-day, in-the-trenches, running a business, Wayne’s view of operations excellence is radically different. He has learned, operations excellence is not a destination at which you arrive, but an ongoing journey in pursuit of a company’s strategic plan. Our 15 to 20-min podcast shares amazing founder stories who reveal the smartest strategies for scaling.<br><br>Your host, Wayne Washington, talks with Richard Blank of Grow Company Profits. Grow Company Profits deals with the misalignment of your strategy, culture and organization model. If you are seeing symptoms like sub-par financials, out of control growth or even internal competition then this is the place for you.<br><br>CEO Secrets for Executing Strategy Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.<br>Richard’s journey in the call center space is filled with twists and turns.<br><br>When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #ceosecretsforexecutingstrategy<br><br><br>https://youtu.be/qsxMUFhKQG4<br><br><br></div>]]></description>
         <enclosure url="https://youtu.be/qsxMUFhKQG4" />
         <pubDate>2023-06-19 21:56:59 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2627420009</guid>
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         <title>Customer-Focused Team Wins the Client’s Business. Episode 105. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2628464674</link>
         <description><![CDATA[<div>Changing the Sales Game Podcast. A Customer-Focused Team Wins the Client’s Business. Episode 105.&nbsp;<br><br>Here at Changing the Sales Game we believe in community and a win/win philosophy. Both the prospect/client and you need to win or it’s the sale should not take place. All your sales efforts should come from a place of love, care, and respect. No sleazy, sales approaches here.But the problem is that most sales processes don’t work because they teach transactional, money driven solutions versus deep, relationship based, mutually profitable connections.<br><br>Changing the Sales Game. Hosted by Connie Whitman. Beyond the bottom line.&nbsp; Creating true success in sales is creating real solutions for your clients. &nbsp; Product knowledge is great but relationships, and understanding your client’s goals will help you stand out from the crowd. &nbsp; You’ll be able to anticipate their future needs and troubleshoot a potential problem. &nbsp; This means listening and focusing on the person you are working with, even if it’s on zoom.&nbsp; Connie Whitman knows sales.&nbsp; Heart-Centered Sales Leader will help you tighten the gap between you and your customer. Listen in for tips on how to become a trusted team member with resources, answers and ideas to solve the challenges they face, you’ll be happy you did. I'm a wife, proud hockey mom, entrepreneur, and have my own sales training business.&nbsp;<br><br>Known for her high-energy, passionate, and enthusiastic approach to teaching and coaching, Connie Whitman has been the CEO of Whitman &amp; Associates, LLC for 20+ years helping ambitious business owners, leaders and sales teams build powerhouse organizations. A #1 International Best-Selling author of her book ESP (Easy Sales Process): 7-Steps to Sales Success, speaker, podcast host, and influencer, Connie’s inspired teaching, transformational tools and content ensure that business owners and salespeople grow their revenue streams through enhanced communication skills. As a podcast host, she is thrilled to share inspiring content on her two weekly, international podcasts the “Heart-Centered Sales Leader,” and “Enlightenment of Change.”&nbsp;<br><br>Creating true success in sales is creating real solutions for your clients. Product knowledge is great but relationships, and understanding your client’s goals will help you stand out from the crowd. You’ll be able to anticipate their future needs and troubleshoot any potential problems. This means listening and focusing on the person you are working with, even if it’s on zoom.<br><br>Check Out These Highlights:<br>&nbsp;<br>I love speaking about sales and communicating effectively with our prospects and clients. Of course, there is another side to sales which is sales support.&nbsp; Often that support comes through back-office staff and call center folks.&nbsp;<br><br>I believe we really do need a team of people to be able to stay on top of all the new technology, real client engagement, and providing deliverables as promised.<br><br>So how do we build behind-the-scenes support?&nbsp; Glad you asked!<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #changingthesalesgame<br><br>https://youtu.be/xlsbUUtl3j8</div>]]></description>
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         <pubDate>2023-06-20 21:44:26 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2628464674</guid>
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         <title>Choppin With Fire Podcast . A risk taking CEO is Choppin It Up with million dollar sales advice.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2629450752</link>
         <description><![CDATA[<div><br><br>Welcome to Choppin with Fire, nominated by the 2022 Podcast People's Choice awards as the best business podcast. We are glad you are here and look forward to providing quality content that helps everyone to "chase their own dreams!"Our podcast covers a variety of topics that include: Self-development, entrepreneurship, investing in crypto, &amp; other topics that surround providing the right tools to see success. We are blessed for the overwhelming support of our fans and look forward to feedback to continue to chase our dream of being 2 gentlemen that add value to everyone we are able to talk to.A huge thank you to our loyal listeners and to the sponsors that help us to keep creating quality content!!!<br><br>This week we invite a guest that has a wealth of entrepreneurial experience and a whole diverse amount of charisma. Richard Blank is the CEO of a Costa Rica call center. We all have our opinions on call centers, however; Richard brings a different level to the playing field with respect to call centers. Tune into this week's episode as we smash the pre-conceived connotations of call centers and educate on his journey within entrepreneurship.<br><br>Quiet Voice Fearless Mind<br>On Quiet Voice Fearless Mind we help inspire introverts through powerful conversations<br><br>Welcome to Choppin with Fire, nominated by the 2022 Podcast People's Choice awards under the category of best business podcast. We are glad you are here and look forward to providing quality content that helps everyone to "Chase Their Own Dreams!"<br><br>Our podcast covers a variety of topics that include self-development, entrepreneurship, smart investment strategies focused on cryptocurrency, &amp; other topics that surround providing the right tools to see success. We are blessed for the overwhelming support of our fans and look forward to feedback to continue to chase our dream of being 2 gentlemen that add value to everyone we can talk to.<br><br>Dustin Steffey<br><br>Dad/Owner/Influencer/Dr./Host<br><br>Originally from Gardnerville, NV, Dustin decided to advance his knowledge in business by attending the University of Nevada, Reno. Upon completion of his undergraduate, he graduated with a B.S. Degree in business emphasizing in Management and Marketing. Dustin took the experience from that degree and furthered his education graduating with an MBA emphasizing in sports management from Tiffin University. After completion of his MBA he wanted to become a Doctor in the field of Business attending University of Phoenix to receive his Doctorate Degree in Organizational Leadership. He spent his time in his doctorate studying behaviors of people with an emphasis on the millennial generation.<br><br>Today, he strives to help others create financial success by helping to teach techniques learned in his studies and by the experience he has learned from others he has surrounded himself around. He is grateful for the opportunity to help others see their own potential and success and looks forward to ensuring that the podcast is successful and our chop nation listeners are able to take golden nuggets from our interviews and learned experiences.<br><br>Dustin has been featured in the following media:<br>*Your Freedom Podcast<br>*Sarcasm and 🤬Podcast<br>*The Worthy Physician Podcast<br>*Article in Journal of Leadership Studies Top 100 Up and Coming Business Entrepreneurs<br>*KTVN News<br><br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #choppinwithfire<br><br>https://youtu.be/GfuYtr3dkt0</div>]]></description>
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         <pubDate>2023-06-21 20:55:18 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2629450752</guid>
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         <title>Messaging through a great international sales culture. Innovation in Compliance Network. Episode 251</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2630464428</link>
         <description><![CDATA[<div><br><br>Innovation in compliance brings you interviews with industry leading experts who are changing the way practitioners approach compliance. Host Tom Fox, the Compliance Evangelist and Voice of Compliance is driving the conversation about compliance into the 2020s and beyond with his focus on innovations for the compliance practitioner and the compliance profession. If you want to learn how to bring business solutions to compliance problems to more fully operationalize compliance, this is the podcast for you.<br><br>The Compliance Podcast Network is the only channel dedicated to all forms of anti-corruption, anti-money-laundering and export control compliance.&nbsp;<br><br>In this episode, I visit with Richard Blank, founder and CEO of Costa Roca Call Center on how he learned the business from the ground up, soft communication skills, effective, engaged training and the value of a VA.<br><br>Richard Blank is the founder, CEO, and head bilingual trainer at Costa Rica’s Call Center, a business process outsourcing (BPO) telemarketing company. They offer outbound and inbound telemarketing solutions of the highest quality. Tom Fox welcomes him to this week’s show to talk about Costa Rica’s Call Center, how they help their clients, why he opened a call center in Costa Rica, and how to lead a successful call center in a foreign country.&nbsp;<br><br>The Core of Costa Rica’s Call Center<br>Tom asks Richard why he decided to open a call center in Costa Rica and how the term “Learning through the Proletariat” influenced his business model. Richard explains that as a CEO who works among people, you learn the importance of training and keeping your employees and customers. “One thing that I heard most sitting amongst people that are in a call center industry is that they feel expendable,” he tells Tom. To counteract this, he invests in his employees' careers by promoting them and teaching them English so that they have pride and security in their job. Additionally, he has several retro arcade game machines that allow the employees to meet colleagues from other departments, and to relax, “or even hang out with el jefe”. He explains that this creates a safe, enjoyable workplace culture and an atmosphere of trust and institutional fairness.<br><br>BPO Telemarketing Outsource Company<br>Tom asks Richard to define a BPO telemarketing outsourcing company. BPO stands for business process outsourcing, and it is done in several parts of the world, including the Philippines where it is known as offshore. However, since Costa Rica is so close to the United States, it is considered a near-shore outsourcing company. “[That] could be either a blended or mixed center where they work on multiple accounts; usually it’s for overflowing and answering service,” he explains. Every one of Costa Rica’s Call Center’s agents is assigned to and works specifically for a client. He explains why having a brick-and-mortar call center is more beneficial for them versus being completely remote: problems like Internet redundancy and electricity failure plague remote workers, while at the in-person center, there are multiple tools and resources to hedge technical difficulties.<br><br><br>Nearshoring and Outsourcing<br>Tom asks why Richard chose Costa Rica for a BPO center and what’s the difference in having a company in essentially the same time zone as the US. Richard describes Costa Rica’s ideal location, and that it’s a democratic society with no standing army. In addition, the country’s literacy rate is 95%, and it has the best infrastructure in Central America. They also have highly skilled and experienced workers, some of whom have lived in the US and have dual citizenship. Furthermore, clients like the fact that agents are attuned to the North American market. It is also a safe place to visit for tourism.<br><br><br>The Innovation in Compliance Podcast Network Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #innovationincompliancepodcast<br><br>https://youtu.be/Ttqqjxl5NQw</div>]]></description>
         <enclosure url="https://youtu.be/Ttqqjxl5NQw" />
         <pubDate>2023-06-22 23:41:17 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2630464428</guid>
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         <title>The Conscious Design Podcast. A Peterman Design Firm episode with call center CEO Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2631253067</link>
         <description><![CDATA[<div><br><br>Sustainability should support people, our planet, and be profitable. Ian Peterman, CEO and founder of the Peterman Design Firm, shares his expertise in product development, conscious design, and building a more sustainable future through the content here, on our blog, and on podcasts. He also interviews designers, founders, and others who share ideas, products, and brands that can and are making a difference in the world. Our mission is to help people become conscious designers in ever part of design and business and improve our world together. Please like and subscribe so you get our content first!<br><br>About the Peterman Design Firm:<br>We partner with companies who want to make a positive impact in the world to develop and launch new products, services, and brands. We create and manage legacies for our clients and create growth through our approach, the Peterman Method™.<br><br>Welcome to another episode of Conscious Design Podcast, today Ian welcomes Richard Blank. Richard starts off by explaining what he does and what his company is based around. Richard even talks a bit about his background. Richard and Ian both discuss the importance of culture and how it shapes the business you are trying to build in the foreign country. Richard then discusses how to properly motivate employees and what techniques he uses. Richard then mentions and recommends how to treat your employees and what are some techniques he has mastered and tried out which bring him results. Richard however mentions what is important when calling customers and what needs to be said and done to make them interested in what you are selling. Richard also mentions trust and how it is built. In the guest outro Richard invites people to check him out.<br><br>Parts:<br>0:00 – Guest Intro<br>4:53 – Culture<br>8:26 – Motivation<br>14:46 – Employees<br>18:46 – Subscribe!<br>19:11 – Customers<br>28:48 – Trust<br>36:10 – Guest Outro<br><br>The Famous Buffer-Boomerang Technique with Richard Blank of Costa Rica's Call Center<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #consciousdesignpodcast<br><br><br>https://youtu.be/uAIExAPOHgA</div>]]></description>
         <enclosure url="https://youtu.be/uAIExAPOHgA" />
         <pubDate>2023-06-23 22:54:47 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2631253067</guid>
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         <title>The Conversations with Achievers Podcast. Being bold in business while living in Costa Rica. Episode 20</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2632807797</link>
         <description><![CDATA[<div><br>The Conversations With Achievers podcast encourages entrepreneurs to share not only their expertise, but their stories and their hearts. We cover a wide range of topics – From how you created the winning game of your life to how you got to where you are now.CEO and Conversations With Achievers podcast host Robert White pioneered personal transformational growth in the U.S.A and Asia. He is a Speaker, Trainer, Author, and Consultant. A college dropout who went on to found and lead two high-impact experiential learning companies with over one million graduates.&nbsp;<br><br>We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people. Robert White mentors executives and teams who want a heart-centered, result-oriented, personally satisfying and transformational leadership approach to being effective. It all begins with a relationship<br><br>Your host, Robert White, talks with the Founder and CEO of Costa Rica's Call Center, Richard Blank. Costa Rica Call Center is a state-of-the-art BPO telemarketing outsourcing company. CRCC's bilingual crew is capable of handling any size BPO while offering expansion or staying in contact with customers without stress or added time to hire and train telemarketers yourself. Costa Rica's Call Center personally trains different call centers across Central America.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #conversationswithachievers<br><br><br>https://youtu.be/xawPZ1gKLrw</div>]]></description>
         <enclosure url="https://youtu.be/xawPZ1gKLrw" />
         <pubDate>2023-06-26 22:44:11 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2632807797</guid>
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         <title>A Dash of Grit Podcast. Do you trust your intuition or have you let fear stand in your way? S06 Ep13. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2633748571</link>
         <description><![CDATA[<div><br><br>In this weekly podcast, Bryan Lefelhoc chats with local leaders who had to overcome challenges to find success. Be inspired by real, local stories of true grit and courage. By Spire Advertising In Northern Ohio We believe communities are transformed by local leaders like you.<br><br>At Spire, we want to be a vehicle of connection, inspiration, and support for local leaders like you. Our purpose is empowering local business success that transforms communities.We are here to help you overcome hurdles that slow your growth and to support you with a team that can bring your ideas and vision to life. Our vision is to expand our community impact to a number of other cities in rural communities across Ohio, Michigan, Indiana, and Pennsylvania by 2028. If we can invest our lives doing this well, the local communities we all serve will be immeasurably better because of your success and your positive local impact.<br><br>Have you had a dream that you were just too afraid to pursue? At just 27 years old, Richard Blank, CEO of Costa Rica’s Call Center, landed in Costa Rica with passion and a dream. What was seen as a risky choice, for a young man out of college, turned into his greatest opportunity. Do you trust your intuition or have you let fear stand in your way?&nbsp; Hear more about his decision to leave his friends and family as he pursued a career in another country and his advice on building a company and life that you’re proud of.<br><br>A Dash of Grit podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #dashofgrit<br><br><br>https://youtu.be/QtHsnC50__A</div>]]></description>
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         <pubDate>2023-06-27 22:17:50 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2633748571</guid>
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         <title>Data Leadership Lessons Podcast by Algmin Data Leadership. Call Center Success Secrets. Episode 92.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2634595778</link>
         <description><![CDATA[<div><br><br>The "Data Leadership for Everyone" podcast is an audio advice column for all your data and leadership questions! In today's world, everyone needs to harness the power of data. There's a lot involved in making that happen, and we're here to make it all a little bit easier. Data is everywhere in our businesses, and it takes a lot of work to make the most of it. We bring you the people, stories, and lessons to help you become a Data Leader. You'll be amazed at just how many different paths Data Leadership can take! &nbsp;<br><br>Algmin Data Leadership Podcast.<br><br>Anthony Algmin is an experienced Chief Data Officer (CDO), the author of the first published book on data leadership, and a dynamic keynote speaker and trainer of data strategy and management topics. With expertise drawn from multiple industries, Anthony is currently the Convergence Platform Program Lead for AbbVie, where he leads the building of a data and knowledge platform transforming how AbbVie R&amp;D discovers and develops new medicines.&nbsp;<br><br>Anthony's passion is transforming organizations with data and technology, applying them in pragmatic ways to create real business value. He has been a senior leader in several industries in roles as an employee, consultant, and entrepreneur. Anthony is also the founder of the data leadership advocacy organization, Algmin Data Leadership (Algmin.com), and was the host of the Data Leadership Lessons Podcast from 2020-2022 with 100 episodes of data thought leadership.&nbsp;<br><br>Data Leadership Lessons podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #dataleadershoplessonspodcast<br><br>https://youtu.be/JU42nDWnkKs<br><br></div>]]></description>
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         <pubDate>2023-06-28 21:47:02 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2634595778</guid>
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         <title>The Digital Workspace Works Podcast. Top CX Customer Support through the art of soft skills.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2635429853</link>
         <description><![CDATA[<div><br><br>In the Digital Workspace Works podcast; We will cover the ever-strengthened digital workspace. Together and with the help of experts we will unpack this broad term - Digital Workspace. The ecosystem that blends people, process and technology so that work can get done. We will focus on the various moving disjointed pieces which need to work together in harmony to enable the user with seamless and highly effective end user experience.<br><br>We will cover the ever-strengthened digital workspace. Together and with the help of experts we will unpack this broad term - Digital Workspace. The ecosystem that blends people, process and technology so that work can get done. Who is this podcast for? Digital workspace advocates, leaders, and visionaries looking to share and learn from industry experts, get inspired, and find new ways to make the digital workspace work! We will focus on the various moving disjointed pieces which need to work together in harmony to enable the user with seamless and highly effective end user experience.<br><br>Hello, I’m Ryan Purvis your host for this podcast series and I’m joined by Heather Bicknell our producer and editor.<br>I’ve spent 20+ years working with technology to help users to work better. I really enjoy not just simply changing technology, but also changing our approach to it. I take pleasure from working with stakeholders and helping them to challenge, influence, and support them in solving their most complex problems by using technology as a business enhancing tool. My success is attributable to my ability to combine my business and technical skills and thoroughly understand the business needs to determine the approach to deliver transformational business &amp; technical solutions.<br>Outside of work, you’ll find with my family or deep into a good book.<br><br>This week, Ryan chats with Richard Blank, CEO of Costa Rica's Call Center about harnessing the power of human behavior and personality in the digital workspace.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #DigitalWorkspaceWorksPodcast<br><br><br>https://youtu.be/RREOTzgk6vE<br><br></div>]]></description>
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         <pubDate>2023-06-29 23:02:17 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2635429853</guid>
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         <title>The Dave Pamah Show. A business training experience and B2B sales advice. Episode 416.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2636148200</link>
         <description><![CDATA[<div><br><br>The ”Dave Pamah Show” is hosted by Dave Pamah, retired firefighter, former International track athlete, BA (Hons) Politics and Society graduate of the University of London, author of ”Firefighting from Within” and a certified coach. We tell REAL stories about REAL people from all walks of life. We discuss the ups and downs, wins and losses, successes and struggles, the good and bad in a respectful but candid way with our guests. We’re better than entertainment, we’re the REAL thing.<br><br>Dave Pamah has a passion, a passion to help others. In early school years, like many children, Dave was the subject of bullying and decided that the way to ‘fight back’ was to help others who had been in the same position.<br><br>Turning to athletics at the tender age of 10, Dave learned that physical activity and nutrition is important for wellbeing, the investment paid off as Dave competed in many high profile events and retired from serious competition at the age of 33. He still continues to follow the discipline of physical activity and nutrition.<br><br>As a working firefighter for 25 years, his drive to help people not only spanned the general public, when the brave crews had to attend some horrific scenes, but also that of his fellow colleagues, as Union Learning Representative for his trade union, Fire Brigades Union (FBU). Here he provided the advice and support to union members about their training, educational and developmental needs.<br><br>Interview with the CEO of Costa Rica’s Call Center - Richard Blank<br><br>Taking lessons learned from his colourful life of athletics and as a member of a tough workforce, Dave has battled for equality and now wants to help people, there is no specific person, this is help that will see everyday people, with everyday issues find some resolve in his words. Dave is author of the book "Firefighting from within". In the book, Dave shares the ups and downs of life, many thrown at him from a young age and which he has learned to deal with. He quotes ‘We are always learning and grow…&nbsp;<br><br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #Davidpamahshow<br><br><br>https://youtu.be/kNWcGpQlPIg<br><br></div>]]></description>
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         <pubDate>2023-06-30 22:34:28 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2636148200</guid>
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         <title>The Diversified Game podcast. How to step up and prepare your Costa Rican business plan.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2637421413</link>
         <description><![CDATA[<div><br><br>Diversified Game is where experts, entrepreneurs give their best advice in business. Hosts Kellen "Kash" Coleman. DG is to show new and seasoned a new way to Get The Game and Earn Some Money to inspire the next generation.&nbsp;<br><br>Diversified Game was started in 2018, friends and business partners of Kellen Coleman, decided to take their candid conversations about diversity and inclusion culture into an audio format to share with more people. Combining that with their love of entrepreneurship, business &amp; self-development and you have the love child of era-relevant thoughts and content. DG is to show new and seasoned a new way to Get The Game and Earn Some Money to inspire the next generation.<br><br>Diversified Game is a Business Podcast &amp;&nbsp; YouTube Show with🎙@kellenkash — diversity | entrepreneurship | inclusion&nbsp;<br>The goal is to inspire, teach, and show you how to win with starting your business, finding your purpose simply put "I just wanna give you the Game".&nbsp;<br>We post interviews with entrepreneurs and multi-millionaires weekly. Global Entrepreneurs, Diversity, Startups, Business, Forex, Africa businesses, entrepreneurship, International Travel, News and more.<br><br>August 12th 2022. RICHARD BLANK GIVES THE GAME ON COSTA RICAN CALL CENTER SERVING BUSINESSES<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #Diversifiedgamepodcast<br><br>https://youtu.be/4Hi7ab5Rc6M<br><br></div>]]></description>
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         <pubDate>2023-07-03 23:51:50 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2637421413</guid>
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         <title>DIY for Business Podcast. Fantastic sales techniques that are easy. Full Episode-79.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2639030349</link>
         <description><![CDATA[<div>&nbsp;<br><br>Every week this DIY For Business show is to help the entrepreneurs of the world navigate through all the decisions that need to be made to start and grow a company. Our hosts, Russ and Greg, weave through the maze of hurdles that start-up and young companies are dealing with every day.&nbsp;<br><br>Whether you are interested in the marketing, financial, HR, legal, or any other side of business, our hosts will discuss their thoughts and interview guests to provide insights. You might even have a few laughs along the way.&nbsp;<br><br>DIY For Business offers guidance and support to entrepreneurs as they navigate the often-daunting process of starting and growing a company. Our hosts, Russ and Greg, are here to help start-up and established companies overcome the numerous hurdles they face every day.&nbsp;<br><br>We understand that entrepreneurship can be a challenging journey, and that’s why we strive to bring you not only informative content, but also some humor and levity along the way. So, tune in and join us on this exciting adventure as we explore the world of business together.<br><br>DIY for Business podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed are advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.&nbsp;<br><br>&nbsp;Richard Blank owns a call center in Costa Rica and he shares some fantastic sales techniques that work for his team and can also work for all people to improve their communication skills. If he can teach a team of phone sales professionals how to sell in a new language, he can help all of us become more effective at listening and carrying on purposeful conversations. He also gets into when the timing is right for your organization to use a call center versus hiring phone sales people. Great conversation that needs to be heard in December 2022.<br><br>Russ Catanach is an entrepreneur, marketer, and audio producer.&nbsp; He has produced countless hours of audio, consulted hundreds of companies, and founded a thriving entertainment and event production company. Russ started his career behind the scenes and behind the microphone of major market radio stations working with PBS, Clear Channel, and CBS. He currently hosts and produces three successful podcasts that highlight his audio production skills, sense of humor, and business intelligence.&nbsp; For the last 13 years, he has consulted small and medium-sized businesses throughout Northern California while developing database-driven marketing automation systems.&nbsp; As founder and CEO of Fog City Entertainment, Inc., he led a team that produced over 300 events annually for clients, including The Clorox Company, Major League Baseball, Yahoo, Google, and several major hotel groups.&nbsp; He has been on stage with acts including Penn &amp; Teller, in the studio with Ryan Seacrest, and has interviewed hundreds of guests for broadcast and podcast. In addition to his professional background, he won second place in a stand-up comedy competition, won awards for acting and technical theater production, and is a trained improviser.<br><br>Greg Louie has been a business owner and radio personality for over three decades. Greg has founded and managed five companies that include a marketing company for the service, auto, and medical industries. He also started a chain of golf retail shops building custom-fit golf clubs, an international golf radio show, and a marketing consulting firm in the technology space, which led to a media company. Greg has had success in growing his companies to expand both nationally and with his radio show international. Greg’s experience as a radio personality combined with running two marketing businesses and a chain of retail locations has provided the perfect path to currently partnering in creating Sellory Media, producers of DIY for Business, and The Safe Bet podcasts.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #diyforbusiness<br><br>https://youtu.be/LxQRoMcYJk0</div>]]></description>
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         <pubDate>2023-07-05 23:14:20 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2639030349</guid>
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         <title>Dynamic Company Culture Spotlight Podcast. The Psychology of Soft Skill Selling. Episode 2</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2640606222</link>
         <description><![CDATA[<div><br><br><br>Integrated Health &amp; Vitality CEO and Dynamic Company Culture Spotlight host David Lindsay. In his fifteen-plus years as a personal trainer and athlete, he knows what it takes to get things done, how to prepare, and how to motivate and stay motivated. He has developed "5 Steps to Improve Vitality." Our 20 to 40-min podcast shares amazing C-Suite executives' stories who reveal the smartest strategies for scaling TODAY.<br><br>As a business, you should be experiencing some very good momentum AND be grossing 6-figures or more annually. We'll be talking about how you scaled your business.<br>Consider your company as having ‘purpose;' and thoughtful in your mission.<br>High-authority decision maker in C-suite executive position.<br>Must have a goal to leave a legacy and really make a difference in their place of employment<br>COOs of 200+ employee organizations<br><br>In this episode, our host, David Lindsay speaks with Richard Blank of Costa Rica's Call Center. CCC is a call center specializing in state of the art BPO telemarketing.&nbsp; Being Based in Costa Rica they supply call center training to all of Central America with bilingual customer service. They are capable of handling and sized BPO and will offer your business a proven method of expanding or staying in contact with your current customers without the stress and added time needed by you in order to hire and train call center telemarketers by yourself.<br><br>Phenom Leap Education is constantly staying up to date with the latest research and continually putting the theories into practice. We take our theories and philosophies not just from research but from the hundreds of people we have coached and trained for business, sports and just to have a better life. We help you discover your potential to become your desired self. This will be achieved through educational training and courses that we have mastered, taught and built upon using seminal and pioneering research papers in notable published journals.<br><br>Phenom Leap was created to integrate formal education, life experience and theoretical concepts awaiting to be tested. As a result, we hope to offer awareness to those craving to fulfill the missed learning opportunities of yesteryear, those who prefer a somewhat unstructured or unconventional way of learning or those who just wanted a different mix.<br><br>Whatever life stage or situation you are at presently, we hope to inspire or challenge you in some small way so that we will be better than we were yesterday. However, we do understand that we’re not for everyone as we all have different pain points- but that’s ok. If you resonate with what we do, we hope you’ll support us, by reading a post or two, making a comment or suggestion (even if you don’t resonate with us). This will be greatly appreciated as it will help us improve because learning, like a dialogue, requires the transfer of energy in-formation both ways.<br><br>Ultimately, our goal is to create a system or set of processes that will help our own children as they grow up to navigate beyond the information age by equipping them with the mindset, methodologies, skills and knowledge to become who they desire to be.&nbsp;<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #dynamiccompanyculturespotlight<br><br>https://youtu.be/zv72XKaRtIE</div>]]></description>
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         <pubDate>2023-07-07 18:37:42 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2640606222</guid>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2642945614</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-07-11 22:34:00 UTC</pubDate>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2642945665</link>
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         <pubDate>2023-07-11 22:34:17 UTC</pubDate>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2642945714</link>
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         <pubDate>2023-07-11 22:34:35 UTC</pubDate>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2642945792</link>
         <description><![CDATA[<div>https://youtu.be/gcqYIYxGPfA</div>]]></description>
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         <pubDate>2023-07-11 22:34:51 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2642945792</guid>
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         <title>Entertainment Man Podcast. A fun CEO shares 10 secrets to promote morale. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2643804738</link>
         <description><![CDATA[<div>Entertainment Man Podcast. A fun CEO shares 10 secrets to promote morale.&nbsp;<br><br>Entertainment Man Podcast is the OFFICIAL Podcast of the Founder and Owner of ChrisBOnTheWeb which is 100% Raw and Real and nothing is hidden. He will talk about various types of topics, including past projects that he did on YouTube and including past Podcasts! He also does interviews quite often but when there isn't an interview, he is there to give you some help with YOUR content. You can also find his podcast on YouTube in video format as well!<br><br>In today's episode,&nbsp; I talk to and interview a BPO call center CEO Richard Blank&nbsp;<br><br>We talk about his Call Centre, Conflict Management strategy, phonetic micro expression reading for mastering verbal signs and the Famous Boomerang Technique.<br><br>Small Production Note: My closing got cut off at the end, my apologies, I'll fix it for next time around.<br><br>Chris created ChrisBOnTheWeb more for himself, as a solo project with some help. Larry and Justin jumped on over with him along with The Entertainment Man Talk Show which only lasted only almost 7 months when it went on Hiatus as of after filming the Season 6 Finale. While the hiatus happened, Chris created Everything About Reality TV Podcast which had Hells Kitchen, Survivor, Amazing Race and Big Brother Canada which went to the Audio ONLY side of things later on. Also Chris did vlog style kind of videos for just over 700 consecutive days or tries to. He also had a ChrisBOnTheWeb Behind The Camera like he did on the previous team. End of June 2016, ChrisBOnTheWeb (Chris) decided to part ways from YouTube for the first time.<br><br>ChrisBOnTheWeb (Podcast Era 2016 - PRESENT)<br><br>He took the summer off and returned to Everything About Reality TV to Audio ONLY and ran all the way to end of June 2020 as he announced he was finished with Reality TV Podcasts all together in general. He covered shows like Survivor, Amazing Race, Amazing Race Canada, Big Brother, Big Brother Canada and Music City between it's run. June 2018 Chris &amp; Larry made the announcement that they were doing a Collaboration Podcast called Power Rangers Collaboration Podcast which is still in the active projects list since June 2018. The collab was under the name The CBOTW Show from 2018 - 2019 then on it's own like it is to this day. March 8th, 2020, he started up Entertainment Man Podcast which is currently still in it's run. in 2022 he also added Entertainment Man to YouTube and he became active on YouTube once again after 6 year absence or retirement from the platform. Everything About Reality TV ended it's run at the end of June 2020. Power Rangers Collab saw it's end of it's run June 3rd, 2023. The CBOTW Show tried to return in 2021 &amp; 2022 but because of some things that went on behind the scenes, the podcast went on hiatus up to the announcement of it's returning and now active as of June 3rd, 2023 on AUDIO Only.<br><br>Chris- Founder/Owner/Content Creator: Chris created ChrisBOnTheWeb IN 2014 &amp; is the Founder/Owner/Content Creator. He currently has 3 shows, Entertainment Man Podcast; Power Rangers Collab &amp; The CBOTW Show. When not working on content he plays video games and spend time with family and friends.<br>alternatetext	Brianna- Community Manager (On Leave): Brianna was once the Community Manager for ChrisBOnTheWeb to help him with emails, Facebook Fan Page/Group posts and message and anything he may need. When not helping she is a graphic designer &amp; is seen doing graphics for CBOTW from time to time. She is currently on a Leave of Absence.<br>alternatetext	Joe- Admin/Acting Community Manager: Joe is no stranger to ChrisBOnTheWeb as he was involved with Chris's former team and has been on and off active with the CBOTW Community but continues to be active in the community. When not helping he build's website for a living. He is currently an "Admin" and Acting Community Manager for ChrisBOnTheWeb.<br>alternatetext	Larry- Senior Producer/Co-Host: Larry was part of ChrisBOnTheWeb as Chris's Camera Man from 2014 - 2016 as part of The Entertainment Man Talk Show; Was Exec Producer/Co-Host of Power Rangers Collab from 2018 - 2023 and now the Senior Producer/Co-Host of The CBOTW Show. He has the longest CBOTW tenature next to Chris and Joe.<br>alternatetext	Jeff- Intern: Jeff is no stranger to ChrisBOnTheWeb as he was part of the Moderator Team of The Video Projects Team and is an Intern and helps around the Community when he cans, Moderator for the Fan Page and Staff for the Discord Community. On his spare time he likes to play a various video games and post some of those videos to his YouTube Channel.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #entertainmentmanpodcast<br><br>https://youtu.be/oKMvXjJv0sU<br><br>https://youtube.com/shorts/Ya6mkTxntiE</div>]]></description>
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         <pubDate>2023-07-12 23:20:51 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2643804738</guid>
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         <title>Magic Keys to Communicate and Grow to Success. The Evolvepreneurs’ Start up Secrets Show. Season 3 Episode 4.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2645275077</link>
         <description><![CDATA[<div><br><br>Welcome to Evolvepreneurs’ Start up Secrets Show with me, Shelby! Throughout my time learning how to become the best horse trainer, coach and marketer; I have realized that we can all learn atleast one thing from every situation life throws our way! I’ll be your host as we go on this journey together of making the impact we feel destined to do. It’s time to unlock our inner curiosity as we sit down with insightful entrepreneurs from all sorts of backgrounds and experiences to teach us something new. Bring on the big dreams and top conversations to open ourselves up to reach our top visions in business and in life!<br><br>Evolvepreneur Secrets for Entrepreneurs Show With Shelby Olyschlage. She is a writer, podcaster, educator, and a passionate life live-er.&nbsp;<br><br>Are you an online entrepreneur or looking to grow, pivot and re-invent your business and struggling with the complexity?<br><br>As a time-poor, typically underfunded online entrepreneur who receives so much conflicting advice about the best ways to grow your business, how can you compete with the big end of town without any of the resources they have at their disposal?<br><br>Our mission is to start a revolution that will help entrepreneurs easily establish their own complete business system that can compete with the big end of town and mainstream social media platforms.<br><br>We want to help entrepreneurs make a real difference and navigate the messy world of startup or re-launch.<br><br>This is the Evolvepreneur Secrets for Entrepreneurs Show.&nbsp;<br><br>Join me today where we dig deep with our guests and get you the best concepts and strategies to fast-track your business.<br><br>Evolvepreneur Secrets Show for Entrepreneurs features guest stories about entrepreneurs and their journey from startup or growth to success.<br>If you're looking to succeed with quick start concepts for online entrepreneurs, this brand new show reveals how startup entrepreneurs or someone looking to start, grow or reboot their online business can understand how to create specific strategies to build their list, make offers and connect with their best buyers.<br><br>We want to help entrepreneurs make a real difference and navigate the messy world of startup, growth or re-launch.<br>Are you an online entrepreneur or looking to grow, pivot and re-invent your business and struggling with the complexity?<br>As a time-poor, typically underfunded online entrepreneur who receives so much conflicting advice about the best ways to grow your business, how can you compete with the big end of town without any of the resources they have at their disposal?<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #EVOLVEPRENEURSECRETSSHOW<br><br>https://youtu.be/MBKKkjXFQH4</div>]]></description>
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         <pubDate>2023-07-14 16:13:29 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2645275077</guid>
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         <title>Excellent Executive Coaching Podcast. Connecting with a Person on an Iced Cold Call? A Call Center CEO Can Give Us Insights. Episode 278</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2646615646</link>
         <description><![CDATA[<div><br><br>This podcast is mostly devoted to personal development and leadership coaching. The host is Dr. Katrina Burrus. She is a First Master Certified Coach from the International Coaching Federation in Switzerland and founding Board Member for ICF Switzerland. She has served as an adjunct professor to several universities and speaks around the world on the topics of leadership coaching and Global Nomadic leadership and has been working as an executive coach for global leaders since 1994.<br><br>Excellent Executive Coaching podcast will examples of leadership coaching issues and challenges. Excellent Executive Coaching will provide leadership coaching tips, strategies and resources that can resolve leadership issues. The Excellent Executive Coaching podcast is a platform of discussion and a source of knowledge sharing between professional coaches and leaders. It promotes continued education for executive coaches and leaders around the world.<br><br>You are CEO of one of the largest call centres in San José in Costa Rica. What made you, a US citizen travel, live and work in Costa Rica? You trained 10,000 bilingual telemarkers. What makes a good telemarketer? How does phonetic micro expression reading help you become a good telemarketer. Please provide us with a good and a bad example? What are the viral tell signs? What is the Buffer Boomerang technique? &nbsp;<br><br>Welcome to the Excellent Executive Coaching podcast. This program is all about helping you thrive in the most challenging coaching situations. Our aim is to support you in bringing your coaching to the next level.<br><br>You are a Leader and you want to…<br>Announce a challenging restructuring plan and would like to review how best to communicate your message to key stakeholders internally and externally<br>Build a high performing team that is aligned to the organization’s goals<br>Get off the treadmill and feel motivated and energized again<br>Excel after a promotion or in your new role and want to create your strategy, develop your alliances, your team and help you and your team to thrive in your new environment<br>Leverage your experience abroad and thrive in your new position when you repatriate<br>Learn to better use your strengths and develop areas that could be your derailment in time<br>You are a HR partner or Leadership Development professional and you want to…<br>Conceive of a leadership development program throughout your organization<br>Prepare your managers and leaders for organizational change<br>Develop your leaders for the next level<br><br>The EEC podcasts are sponsored by MKB Excellent Executive Coaching that helps you get from where you are to where you want to be with customized leadership and coaching development programs. MKB Excellent Executive Coaching offers leadership development programs to generate action, learning, and change that is aligned with your authentic self and values. Transform your dreams into reality and invest in yourself by scheduling a discovery session with Dr. Katrina Burrus, MCC to reach your goals.<br><br>This Is WHY We Can Support You<br>We are a group of executive coaches. I, Katrina Burrus, PhD, MCC am the lead coach. I have a proven track record in coaching global leaders in multinationals (Nestle, Novartis, CERN, UNAIDS, United Nations etc). My coaching expertise has taken me to Europe, Asia Pacific and in the Americas. I am recognized for my distinctive capabilities with leaders and teams from a wide variety of cultural backgrounds.<br><br>MKB Excellent Executive Coaching is affiliated with a network of international experts and scholar-practitioners. We specialize in coaching international and highly mobile leaders, high potentials, and brilliant and abrasive leaders. We research and are passionate about reducing suffering and ineffectiveness in the workplace.<br><br>I teach post-graduate courses at various universities and facilitate workshops on “Global Leaders”, on “Executive Coaching”, and on “Successful Integration into a New Role.” I am the first ICF (International Coach Federation) Master Certified Coach in Switzerland, founder and Board Member of ICF Switzerland and on the Editorial Board of the International Journal of Coaching in Organization. After numerous published articles, I wrote three books in French, one on “Global Nomadic Leaders and another called “When the Visionary is Blinded: Coaching Brilliant and Abrasive Leaders” “Managing Brilliant Jerks: How Organizations and Coaches can Transform a Difficult Leader into a Powerful Visionary”.<br><br>This Is HOW We Can Support You<br>MKB Excellent Executive Coaching’s mission is to get you from where you are to where you want to be.&nbsp; It is for you to succeed in reaching your goals while finding more meaning in what you do.&nbsp; We want you to prosper and learn in a period of transition.<br><br>We can help you thrive in a challenging situation and support you in bringing your profession to the next level whether you are new to the business or already an expert professional.<br><br>Our research-based approach allows us to customize the coaching methodology to the leader’s specific needs whether you are a leader, HR partner, learning professional<br><br>Your host is Dr. Katrina Burrus, MCC, founder and general manager of www.mkbconseil.ch a company specialized in leadership development and executive coaching.<br><br><br><br>http://www.ExcellentExecutiveCoaching.com with your hosts Dr. Katrina Burrus, MCC, BCC. These videos are about helping you thrive through some of the most challenging coaching and leadership situations. If you are a coach, leader, manager, entrepreneur, and HR manager, these videos are for you. TOPICS DISCUSSED Change - Leadership Development, Conflict Management, Coaching difficult cases, Career transition, Becoming a Thought Leader, Strategy and Visioning, Team building, On-Boarding into a new position. We invite you to join us and learn about resources, strategies, and tactics that will bring you from where you are to where you want to be.<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #excellentexecutivecoachingpodcast<br><br><br>https://youtu.be/ff0u-Xi9ZUk</div>]]></description>
         <enclosure url="https://youtu.be/ff0u-Xi9ZUk" />
         <pubDate>2023-07-17 22:26:58 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2646615646</guid>
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         <title>Fite 4 Liberty Podcast . Financial independence and how it is the truest form of freedom Episode #158 </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2648786961</link>
         <description><![CDATA[<div>Fite 4 Liberty Podcast . Financial independence and how it is the truest form of freedom Episode #158&nbsp;<br><br>Fite 4 Liberty is a place for lovers of Liberty to hear about amazing people in the Liberty Movement and what they are working on. With a mix of updates, interviews, and live shows; there's a little something for everybody!Twice a week David Fite sits down with Politicians, Entrepreneurs, and Activists to discuss the ways they are "Fite-ing" for Liberty and how others can do the same.<br><br>David Fite&nbsp;<br>Vice President at Kraften Capital<br>Political Consultant and Entrepreneur fighting to make people’s lives easier whether that’s through simplified laws, low cost financial services, or entheogen access.&nbsp;<br>Cedarville University<br>Business Administration and Management, General<br><br><br><br>Richard Blank is an Entrepreneur and CEO of Costa Rica's Call Center who built his company and wealth from the ground up. He joins the Fite to talk about financial independence and how it is the truest form of freedom we can experience today.&nbsp;<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #fite4libertypodcast<br><br><br>https://youtu.be/tNZn9UFCreA<br><br>https://youtu.be/QgMbyd_btDk<br><br></div>]]></description>
         <enclosure url="https://youtu.be/tNZn9UFCreA" />
         <pubDate>2023-07-20 21:24:53 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2648786961</guid>
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      <item>
         <title>Fite 4 Liberty Podcast . Financial independence and how it is the truest form of freedom Episode #158 </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2648787069</link>
         <description><![CDATA[<div><br>Fite 4 Liberty is a place for lovers of Liberty to hear about amazing people in the Liberty Movement and what they are working on. With a mix of updates, interviews, and live shows; there's a little something for everybody!Twice a week David Fite sits down with Politicians, Entrepreneurs, and Activists to discuss the ways they are "Fite-ing" for Liberty and how others can do the same.<br><br>David Fite&nbsp;<br>Vice President at Kraften Capital<br>Political Consultant and Entrepreneur fighting to make people’s lives easier whether that’s through simplified laws, low cost financial services, or entheogen access.&nbsp;<br>Cedarville University<br>Business Administration and Management, General<br><br><br><br>Richard Blank is an Entrepreneur and CEO of Costa Rica's Call Center who built his company and wealth from the ground up. He joins the Fite to talk about financial independence and how it is the truest form of freedom we can experience today.&nbsp;<br><br>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #fite4libertypodcast<br><br><br>https://youtu.be/tNZn9UFCreA<br><br>https://youtu.be/QgMbyd_btDk<br><br></div>]]></description>
         <enclosure url="https://youtu.be/QgMbyd_btDk" />
         <pubDate>2023-07-20 21:25:27 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2648787069</guid>
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         <title>Costa Rica Rock Star IGNI FERROQUE new hit single, &quot;SHINE LIKE THE SUN&quot;</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2652811750</link>
         <description><![CDATA[<div><br><br>Original song and video submitted to The Association of Composers and Musical Authors of Costa Rica (ACAM) for the 2024 awards.<br><br>The famous Latino guitarist, IGNI FERROQUE teams up with CCC to produce a classic MTV retro video.The band is promoting their 44th anniversary album and national tour sponsored by Costa Rica's Call Center. The hot single has become the official 15 year anniversary theme song for CCC. Pura Vida.<br><br>IGNI FERROQUE. Banda de rock original costarricense fundada en 1978.<br><br>Shine like the sun lyrics:<br><br>Have you every thought of leaving home?<br>How far would you go to find you space?<br>Are you willing to start all alone?<br>Without letting your mind scatter...Out of place<br><br><br>Working hard everyday dawn to dawn<br>Hitting the phone to reach the goal<br>Fitting in your spot in paradise<br>Never take your eye off the prize<br><br>YOU BETTER SHINE LIKE THE SUN<br>YOU BETTER DO THINGS RIGHT<br>IT'S A GAME OF WIN OR GO BACK HOME<br>BUT YOU'RE A WINNER, YOU TAKE IT ALL<br><br>No matter how strong you feel you are<br>No time for breaks until you're all done<br>With all your goals there is always stress<br>And everybody needs to rest<br><br>And yet there is no dream that comes alone<br>Once you feel great, you feel at home<br>You find the beauty of a smiling face<br>You find the love, you find the GRACE<br><br>YOU BETTER SHINE LIKE THE SUN<br>YOU BETTER DO THINGS RIGHT<br>IT'S A GAME OF WIN OR GO BACK HOME<br>BUT YOU'RE A WINNER, YOU TAKE IT ALL<br><br>https://youtu.be/wnQX8TEagis<br><br><br>https://www.youtube.com/watch?v=nublj-mEkZ4&amp;pp=ygUbc2hpbmUgbGlrZSB0aGUgc3VuIGZlcnJvd3Vl<br><br>https://www.youtube.com/watch?v=GQ3XowAhuD8&amp;pp=ygUbc2hpbmUgbGlrZSB0aGUgc3VuIGZlcnJvd3Vl<br><br>https://www.youtube.com/watch?v=xHC04SVgwXQ&amp;pp=ygUbc2hpbmUgbGlrZSB0aGUgc3VuIGZlcnJvd3Vl<br><br>https://www.youtube.com/watch?v=eM-KfL8_vpc&amp;pp=ygUgc2hpbmUgbGlrZSB0aGUgc3VuIGlnbmkgZmVycm9xdWU%3D<br><br><br></div>]]></description>
         <enclosure url="https://youtu.be/wnQX8TEagis" />
         <pubDate>2023-07-29 01:22:27 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2652811750</guid>
      </item>
      <item>
         <title>What The Teck Show by Global Teck. Changing B2B Environments need to Maximize Call Center Technology.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2655061394</link>
         <description><![CDATA[<div><br><br>On Youtube our mission is to publish content that shows you how to use the solutions we provide, industry insights, and educational resources so that you Sound Better and Sell More. Todays guest, Richard Blank who has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard is the Chief Executive Officer for Costa Rica’s Call Center since 2008.&nbsp;<br><br>At Global Teck Worldwide we are passionate about hands-free devices.&nbsp; Since 2002 Global Teck Worldwide has provided affordable, high-quality communications equipment and customized telecommunications solutions to organizations large and small. We are continuously refreshing our knowledge base and adding the latest information, technical specifications and compatibility details to the products we sell.&nbsp;<br><br>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #whattheteckshow<br><br>https://youtu.be/FSbWuzXxevI<br><br><br><br></div>]]></description>
         <enclosure url="https://youtu.be/FSbWuzXxevI" />
         <pubDate>2023-08-02 23:46:32 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2655061394</guid>
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      <item>
         <title>The Great Mondays Radio Show. Employee Empowerment Secrets by a Chief Executive Officer. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2658207970</link>
         <description><![CDATA[<div><br><br>Episode 11. Your host, Josh Levine, talks with the Founder and CEO of Costa Rica's Call Center Richard Blank. Josh Levine is an educator, designer, and best-selling author, but above all, he is on a mission to help organizations design a culture advantage. His new book Great Mondays: How to Design a Company Culture Employees Love, will be published in 2018 by McGraw-Hill Education, and presents the framework and tools business leaders need to understand, design, and manage their own culture.<br><br><br>Costa Rica Call Center is a state-of-the-art BPO telemarketing outsourcing company. CRCC's bilingual crew is capable of handling any size BPO while offering expansion or staying in contact with customers without stress or added time to hire and train telemarketers yourself. Costa Rica's Call Center personally trains different call centers across Central America.<br><br><br>For more than 15 years Josh has helped build culture-driven brands and as Principal of Great Mondays continues his work with tech and social enterprise organizations. He is best known for helping found the non-profit Culture LabX, and as its executive director has overseen it grow into an international community.<br><br>Josh is sought after for his inspiring and educational keynotes, that not only reveal new insights, but inspire new action. His highly entertaining and accessible writing has been featured in Forbes, Huffington Post, Fast Company, and Design Management Journal.<br><br>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. &nbsp;<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #greatmondayradio<br><br>https://youtu.be/UvMqtEikICg<br><br><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=UvMqtEikICg&amp;feature=youtu.be" />
         <pubDate>2023-08-08 18:59:49 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2658207970</guid>
      </item>
      <item>
         <title>Grow a Small Business Podcast. How to achieve satisfaction despite the pressure. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2661808162</link>
         <description><![CDATA[<div><br><br>Our weekly 30 minute podcast helps you, a small business owner with 5 to 30 team members, take your company to the next level. The Grow A Small Business community, weekly cast, blog and leadership email supports leaders get through the pain of growth. With insights, lessons learned, books and tools as well as habits these experienced small business owners suggest you develop, our interviews unearth tremendous value for anyone wanting to grow their business with less stress.<br><br>4+ years experience working at a customer service center, now helping entrepreneurs enhance good communication with clients through own call center company with 10+ M revenue and 150 team members. (Richard Blank)<br><br>Episode #251. I interview Richard Blank, the Founder, and CEO of Costa Rica’s Call Center based in San Jose, Costa Rica. Richard has set up his own business to help entrepreneurs enhance and maintain good communication with their clients.<br><br><br>https://youtu.be/sIcG4N2h5X4<br><br>https://youtu.be/mutqHh9Zsvk</div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=sIcG4N2h5X4&amp;feature=youtu.be" />
         <pubDate>2023-08-14 21:09:26 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2661808162</guid>
      </item>
      <item>
         <title>Grow a Small Business Podcast. How to achieve satisfaction despite the pressure.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2661808330</link>
         <description><![CDATA[<div>&nbsp;<br><br>Our weekly 30 minute podcast helps you, a small business owner with 5 to 30 team members, take your company to the next level. The Grow A Small Business community, weekly cast, blog and leadership email supports leaders get through the pain of growth. With insights, lessons learned, books and tools as well as habits these experienced small business owners suggest you develop, our interviews unearth tremendous value for anyone wanting to grow their business with less stress.<br><br>4+ years experience working at a customer service center, now helping entrepreneurs enhance good communication with clients through own call center company with 10+ M revenue and 150 team members. (Richard Blank)<br><br>Episode #251. I interview Richard Blank, the Founder, and CEO of Costa Rica’s Call Center based in San Jose, Costa Rica. Richard has set up his own business to help entrepreneurs enhance and maintain good communication with their clients.<br><br><br>https://youtu.be/sIcG4N2h5X4<br><br>https://youtu.be/mutqHh9Zsvk</div>]]></description>
         <enclosure url="https://youtu.be/mutqHh9Zsvk" />
         <pubDate>2023-08-14 21:09:50 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2661808330</guid>
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      <item>
         <title>Words that Sell From an International Engagement Specialist. Grow Sell Retire Podcast.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2666118742</link>
         <description><![CDATA[<div><br><br>Business and Life Success tips for LAZY over-achiever. This podcast gives you the tips it took me 20 years to get right! Your business can be a lonely place, but hugely rewarding! In Grow, Sell and Retire, my goal is for you to have the tools available to make things happen in your business to create real change. Your business has two rockets and this is the ROCKET FUEL to bring you one step closer to feeling wealthy.<br><br>The Who brought us Tommy the Pinball Wizard and now the GSR Podcast brings you Richard Blank who is the Word Wizard who loves Pinball from the heart of central America in Costa Rica. Richard brings his secrets and tips and tricks around engaging clients, building teams and making things happen to move your business to the next level.<br>Escucha bien y vas a ver Pura Vida the love of life and business Richard has for the people that surround him.<br><br>The best selling book, Grow, Sell and Retire, is brought to life in this podcast. B.D. is joined by Thought Leaders, Influencers and prolific Authors from around the globe, offering their invaluable, implementable nuggets of wisdom that will enhance your life and business, today.<br><br><br>https://youtu.be/WgD4UucBWbE</div>]]></description>
         <enclosure url="https://youtu.be/WgD4UucBWbE" />
         <pubDate>2023-08-18 20:35:34 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2666118742</guid>
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      <item>
         <title>High Profit Event Show podcast. How To Get More People To Show Up To Your Event. Episode 24 </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2667843229</link>
         <description><![CDATA[<div>High Profit Event Show podcast. How To Get More People To Show Up To Your Event. Episode 24 <br><br>On the High Profit Event Show podcast, your host, Rudy Rodriguez encourages entrepreneurs to share not only their expertise, but their stories and their hearts.We cover a wide range of topics – From your experience as a leader doing events in person or virtually, the strategies and the psychology behind what you do, to the topics that our guests are thought leaders in. We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.<br><br>V.E.S.T. Your Virtual Event Sales Team founder and High Profit Event Show podcast host, Rudy Rodriguez has started podcasting this year and has started out on guest podcasts since 2021 himself.Our 20 to 30-min podcast discusses real smart strategies for hosting or leading highly profitable events TODAY. Our audiences are ready for their next phase of massive growth!<br><br>In this episode, your host, Rudy Rodriguez, speaks with Richard Blank of Costa Rica's Call Center. CRCC is a call center specializing in state of the art BPO telemarketing. <br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #highprofiteventshow<br><br><a href="https://youtu.be/LJ5YkunpVBA">https://youtu.be/LJ5YkunpVBA</a></div>]]></description>
         <enclosure url="https://youtu.be/LJ5YkunpVBA" />
         <pubDate>2023-08-21 19:09:00 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2667843229</guid>
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         <title>In The Biz Podcast By Tany Mujikwa.Interview with The Sales Extraordinaire.(I.T.B.) Episode 60 Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2670539616</link>
         <description><![CDATA[<div><br><br>This Podcast was designed to be outlet for anyone that works in the Service Industry! We may not always have the opportunity to speak our minds when we are on the clock, so this podcast is our opportunity to kick back and let loose (Without getting fired!).&nbsp;<br><br>In this Podcast we discuss current events and day to day, through the lens of the everyday folk. Your bartenders, your strippers, cooks, etc.... we represent You!So kick back, relax, and answer one simple questions for us.<br><br>In The Biz is the premier service industry podcast where we share our stories and teach people about the ins and outs of the service industry.&nbsp;<br><br>Along the way, we also interview the best in the biz.In the service industry, we keep the world moving and nobody knows us like US. We aim to help you navigate the industry so you can make some extra cash and keep your sanity while doing it!If you like this video, subscribe to the channel and make sure you hit that notification bell so you won't miss another video.<br><br>Richard Blank “The Sales Extraordinaire” joins the show! He shares some of his expertise in the world of sales. He was also kind enough to give us a peek into the brand new restaurant he opened for his staff members! What a boss!! Check out the episode today!<br><br>Tany Mujikwa (The POD-iologist)<br><br>“In The Biz” platform mission is to provide people with the knowledge they need to be successful in and out of the service industry. In creating The Biz platform, founder Tany Mujikwa saw a need for this type of resource. He has extreme experience in every aspect of the service industry and saw firsthand how difficult it could be to navigate it, especially without the know-how of how the industry truly works.<br><br>Tany Mujikwa, the founder of In The Biz, has over 15 years of experience in the customer service industry. With this wealth of experience, Tany has created a platform that helps individuals learn about various aspects of the service industry.&nbsp;<br><br>Tany Mujikwa started the podcast with a couple of his friends as simply a way to vent about the day-to-day struggles people face in the service industry. This podcaster discusses industry topics and highlight businesses and individuals making a difference in the world.<br><br>When Tany Mujikwa started his podcast, In The Biz, he had no idea its impact on people’s lives. He soon realized that he was making a difference in the world by building a community around his show. Tany Mujikwa, the founder of ITB, decided to transition into making it not just a brand but also a platform that would help people manage their careers in the service industry. Tany’s experience in the service industry inspired him to create this much-needed resource for others.&nbsp;<br><br>According to Tany Mujikwa, “My friend says I’m an awesome teacher and communicator. I have heard this since the 6th grade. Truthfully speaking, It would be selfish If I only focused on my success and neglected to use my natural gifts to help other people. I was built and born to be a coach. That is why I started ITB. I wanted to help others like me get a better hold on the service industry to accelerate their careers.”<br><br>In today’s business world, knowing how to make more money at work is more important than ever. With In The Biz, Tany Mujikwa teaches individuals how to navigate the in’s and outs of the service industry. From courses and ebooks on how to make more money at work, on side hustles, and setting up one’s own business to training on e-commerce, funnel integration, website building, and more, this guidance counselor has everything one needs to make more money in their career.&nbsp;<br><br>Tany Mujikwa understands that the service industry is extremely competitive and getting great training and reliable information is hard to move up the ranks is hard. That is why he hopes In The Biz can help as many people in this industry as possible.<br><br><br>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #inthebizpodcast<br><br>https://youtu.be/jVyQocnL9Q8<br><br><br><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=jVyQocnL9Q8&amp;feature=youtu.be" />
         <pubDate>2023-08-23 20:46:48 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2670539616</guid>
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         <title>Tamara Demery presents Inspiriting With T Podcast. Special guest CEO Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2675674061</link>
         <description><![CDATA[<div><br><br>Inspirational lessons to help you navigate through life by realizing the self improvements needed to establish the greatness within your spirit.&nbsp;<br>“Let Your Spirit Thrive” -Tamara Demery<br><br>In this week's episode of the Inspiriting With T podcast, T interviews Richard Blank, the influential CEO of Costa Rica Call Center (CCC). He shared his most remarkable life moments that led him to build a company abroad, educate people, and inspire others.<br><br>Tamara Demery: Experienced Franchise Owner with a demonstrated history of working in the consumer services industry. Skilled in Customer Service, Management, Microsoft Word, Microsoft PowerPoint, and Leadership.Army Vet, Entrepreneur, Inspirer, Veteran, Wife, Mother, Christian, Podcaster, . She's been the host of the Inspiring With T podcast since November 2021. Card My Yard Franchise Owner<br><br>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #inspirtingwitht<br><br>Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification, CEO,Leadership,Marketing,Small Business,appointment setting,lead generation,cx,money,<br><br>https://youtu.be/H6wMOUpRFCk?si=YZCB9u3bYiOyx_dv<br><br></div>]]></description>
         <enclosure url="https://youtu.be/H6wMOUpRFCk?si=YZCB9u3bYiOyx_dv" />
         <pubDate>2023-08-28 20:56:58 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2675674061</guid>
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      <item>
         <title>Smells Like Money Podcast. The DooDoo Diva&#39;s special show with Richard Blank! &quot;Call Me, OK?&quot; </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2698237818</link>
         <description><![CDATA[<div>Smells Like Money Podcast. The DooDoo Diva's special show with Richard Blank! "Call Me, OK?"&nbsp;<br><br>the Doo Doo Diva has been spreading her knowledge through episodes for over a year now. With an impressive itinerary of guests, The Smells Like Money podcast discussed a wide range of topics, from navigating demographic pools to understanding your clientele. Listen to the latest episode in the playlist below.<br><br>Listen to this latest episode of “The DooDoo Diva's Smells Like Money Podcast” Season 3 Episode #10.<br><br>Richard Blank talks about how call centers are essential in building businesses and how this can be applied in the Wastewater Infrastructure Industry. He starts by stating that the first thing to alleviate getting unlikely experiences for a small company as well as a medium size company is that the company should do more voice support instead of non-voice support, because if you're just pressing buttons or filling out a form, it can raise temperature levels and frustration. Richard also states that it's very easy to retain a client, to get a referral and maybe even upsell.<br><br>This episode covers: ● &nbsp; Executing Voice Supports rather than Non-voice for Small or Medium Businesses ●&nbsp; The Affordable Consideration of Outsourcing your Customer Service Call Center ●&nbsp; Foreign Outsourcing Increases Business at 95% Literacy<br><br>I hope you find this episode as informative and as exciting as we have.&nbsp;<br><br>We take the mystery out of digital marketing and PR. Whether through our DIY e-courses and coaching programs or our done-for-you or done-with-you services, we are passionate about helping businesses in the wastewater infrastructure, treatment and related civil infrastructure sectors thrive, not just survive in the new digital selling environment.<br><br>You may have read some of my articles in Municipal Sewer &amp; Water, Treatment Plant Operator, Cleaner, Trenchless Technology and more. I’m also a contributing author in two books that are in the Library of Congress and have been frequently invited to speak at national and international conferences such as WWETT. I have a deep understanding and love for what professionals in this vital industry do everyday and what it takes to be successful. My weekly podcast is dedicated to delivering industry know-how from industry pros who know how. It is my way of giving back to an industry that has been so very good to me.&nbsp;<br><br>If you work with me and my team you’ll experience the benefits of our four recurring pillars: Integrity, Respect, Generosity and Creativity. Our Goal: Exceptional ROI—Each client-centric solution is built with YOUR intended Return On Investment in mind.&nbsp;<br><br>► Integrity: In marketing and consultancy, integrity is critical, our word is our bond. The conversation and subsequent narrative thrives on it.<br><br>► Respect: Business relationships are sustained by mutual respect. Our team’s approach to understanding your needs and developing solutions is built on respect and extends to your end-user or client.<br><br>► Generosity: The complexity of some issues requires a generous attitude. Our team has combined industry experience of more than 100 years. When we accept a client, our approach is to accomplish and exceed your expectations thru the filter of generosity.<br><br>► Creativity: The use of creativity to achieve sustainable solutions is our pedigree. When you partner with us, our creativity goes into high gear. As a result, we utilize a creative approach to solve problems, implement our solutions and enjoy the intended ROI.<br><br>Our business has two divisions:<br><br>► Creative Raven is a full-service boutique marketing and business development firm. We deliver a diverse range of creative production and consulting services to our clients, from one experienced source.<br><br>► The TUIT Group (TRAIN.UNDERSTAND.IMPROVE.TRANSFORM) delivers an array of educational resources that include e-courses, training and coaching programs.<br><br>Videos produced by Creative Raven for our clients and our work in the field of water, wastewater and underground infrastructure. also included are videos shared with us from some of our customers.<br><br>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #itsmellsofmoney<br><br>https://youtu.be/34gd7WOS-Eo?si=Mx2dVONfLCY9_eYO<br><br>https://youtube.com/shorts/iw9lRh8EKEo<br><br><br><br><br><br><br><br></div>]]></description>
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         <pubDate>2023-09-11 23:14:03 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2698237818</guid>
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         <title>The Feliciano School of Business at Montclair State University. A Costa Rica&#39;s Call Center visit.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2732614142</link>
         <description><![CDATA[<div><br><br>At the Feliciano School of Business, real-world business experience is a critical component of the students’ learning.&nbsp; &nbsp;<br>&nbsp;<br>The trip is intentionally designed with this goal in mind and a focus on addressing&nbsp; the five pillars of their program:&nbsp; • Inclusivity&nbsp; • Innovation • Impact • Immersive • Individual empowerment&nbsp;<br>&nbsp;<br><br><br>https://youtu.be/prcJZJnTm28<br>https://youtu.be/prcJZJnTm28?si=PSi4lHEKd_9Rzl7N<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #MontclairStateUniversity #Feliciano SchoolofBusiness</div>]]></description>
         <enclosure url="https://youtu.be/prcJZJnTm28?si=PSi4lHEKd_9Rzl7N" />
         <pubDate>2023-10-04 18:40:55 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2732614142</guid>
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         <title>The Do Zone Podcast. How to read the room while in the dark. Special episode with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2736122651</link>
         <description><![CDATA[<div><br><br>If you’re a busy entrepreneur who’s looking to get more stuff done in less time, grab something to take notes with and follow along as we discover lessons from some of the world’s most productive small business owners. Discover how to overcome your fears and anxieties and take purposeful, impactful action. If you’re tired of being stuck where you’re at and determined to break through that barrier in front of you, this is the place to be.<br><br>Starting a call center in Costa Rica as an American Ex-patriate, Richard has dissected hundreds of thousands of hours of sales conversations. In this episode, he breaks down a concept he calls micro-expression reading and how it can completely change the way you approach sales forever.<br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #thedozone<br><br><a href="https://youtu.be/EP4keCwVuRM">https://youtu.be/EP4keCwVuRM</a><br><br>https://youtu.be/EP4keCwVuRM?si=gXl5uyBA1IdROYqC<br><br><br><br></div>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=EP4keCwVuRM" />
         <pubDate>2023-10-06 21:42:32 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2736122651</guid>
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         <title>Michael Kerr&#39;s Culture Leadership Podcast. Interview with the Inspiring CEO Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2740059344</link>
         <description><![CDATA[<div><br><br>Michael Kerr is also the author of 8 books, including "The Jerk-Free Workplace: How You Can Take the Lead to Create a Happier, More Inspiring Workplace,"&nbsp; "The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank," and "Hire, Inspire, and Fuel Their Fire: How to Recruit, Onboard, and Train New Employees to Live Your Culture Out Loud."<br><br>Culture Leadership Interview with the Inspiring CEO Richard Blank. I had a rich, inspiring conversation with Richard Bank, the CEO of Costa Rica Call Centers.&nbsp; Our wide-ranging conversation delved into several aspects of authentic leadership, communication skills, and inspiring workplace culture. Great insights, great gems for any culture leader that wants to be more intentional about their culture and lead with humility, heart and humor. &nbsp;<br><br><br>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #inspiringworkplaces #michaelkerr<br><br><br>https://youtu.be/8lxTs__6K-E?si=08tsS4-wgY0Oz6zd<br>&nbsp;</div>]]></description>
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         <pubDate>2023-10-10 14:22:30 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2740059344</guid>
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         <title>Keep It Uplifting podcast. James “Uplifting” Edwards explores the intersection of lifestyle and success with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2744233350</link>
         <description><![CDATA[<div><br><br>Welcome to 'The Keep It Uplifting podcast. James “Uplifting” Edwards explores the intersection of lifestyle and success. Join us on a journey as we dive into inspiring stories, expert interviews, and actionable tips to help you craft a life that's both fulfilling and prosperous. Tune in for insights on achieving your goals, enhancing your well-being, and living your best life.<br><br>Keep IT Uplifting Podcast is a Lifestyle, Fitness, and Motivation Podcast. This Podcast is for goal setters and goal achievers. If you're someone who really loves to be motivated and really wants to grow their mental fortitude this is for you. James Edwards created Keep IT Uplifting is a lifestyle that can get you through your lowest of lows and push you to your highest of Highs. So Listen in and Keep IT Uplifting!<br><br>In this episode, I sit down with Richard Blank the CEO of The Costa Rica's Call Center. We will discuss how his life changed and took twists &amp; turns at the mere age of 27. You are in for a treat. Enjoy! Thank You And Keep it Uplifting.<br><br>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #inspiringworkplaces #keepituplifitng<br><br><br>https://youtu.be/8SWSLJ6jdpg?si=hXe4437yEoGV5zRE<br><br>&nbsp;</div>]]></description>
         <enclosure url="https://youtu.be/8SWSLJ6jdpg?si=hXe4437yEoGV5zRE" />
         <pubDate>2023-10-12 21:11:04 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2744233350</guid>
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         <title>The Kim Jacobs Show. How To Start A Business abroad in Costa Rica with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2756697693</link>
         <description><![CDATA[<div>The Kim Jacobs Show. How To Start A Business abroad in Costa Rica with Richard Blank<br><br>HAVE YOU EVER THOUGHT ABOUT MOVING ABROAD TO START A NEW BUSINESS? Join us as we talk to Richard Blank, CEO of Costa Rica's Call Center. Mr. Blank will share the story of his journey where after 4 years of being a trainer for one of the larger call centers in San Jose, he decided to stay in Central America and dared himself to keep the faith in starting a call center company with the new skills acquired while living abroad.<br><br>The Kim Jacobs Show is an online one hour Talk Show that airs Monday - Friday at 11 AM EST.&nbsp;<br><br>On The Kim Jacobs Show, Kim will interview celebrity and everyday people to share their BACKSTORIES! The topics will be REAL. RELEVANT. RELATABLE!<br><br>The goal is to help you balance every aspect of your life from cradle to grave and even beyond!!!&nbsp; We often see the beautiful lifestyle and the tremendous success a person has accomplished, but we don't always know what it took for them to get there! There are so many things to balance in life and sometimes the many responsibilities can be overwhelming!&nbsp;<br><br>On The Kim Jacobs Show, the guest have overcome many obstacles to become the great success they are today! Some of the stories are heartbreaking, while others are very entertaining and lighthearted. Every episode will leave you eagerly awaiting the next one! Guest will share how they balance everything they have on their plates and keep their sanity.&nbsp;<br><br>Guest will reveal how they fought to make their dreams become a reality! What did they have to endure to become who they are today!The Kim Jacobs show will have makeovers , performances, and other fun segments to offer the audience. You can also subscribe to The Kim Jacobs Show - Balance Doctor You Tube Channel to see videos. Kim Jacobs also trains people to Start Your Own Show from Scratch: Kimjacobsconsulting.com<br><br>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.&nbsp; Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.<br><br><br>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.<br><br>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.<br><br><br>https://costaricascallcenter.com/en/outbound-bpo-campaigns/<br><br>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #education #kimjacobsshow<br><br>https://youtu.be/4QzFsBUP754<br><br>Have you ever dreamed of moving abroad? Starting a new business? The Kim Jacobs Show guest Richard Blank.<br>https://youtu.be/3GIWLXAJQZU<br><br><br>Kim Jacobs Show is an online one hour Talk Show that airs M-F at 11 AM EST with guest Richard Blank.<br>https://youtu.be/atXI2OugugI</div>]]></description>
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         <pubDate>2023-10-20 20:20:50 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2756697693</guid>
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         <title>The Kimberly Cloud Show. Lucky 1 in a million journey to Costa Rica. The Richard Blank long shot.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2771195106</link>
         <description><![CDATA[<p>The Kimberly Cloud Show. Lucky 1 in a million journey to Costa Rica. The Richard Blank long shot.</p><p>Everyone’s journey requires us to take steps and go through stages that will mold our success. Sometimes, those chapters of our lives might not be a walk in the park. Nevertheless, they make our stories beautiful. If anyone understands that, it’s entrepreneur and producer Kimberly Cloud, who has now created a platform for people to share their stories.</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #education #kimberlycloudshow</p><p>Lucky 1 in a million journey to Costa Rica. The Richard Blank long shot.The Kimberly Cloud Show</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/mbg5GkO8TI0?si=t_QItvwX7w1-M41r">https://youtu.be/mbg5GkO8TI0?si=t_QItvwX7w1-M41r</a></p><p>The Kimberly Cloud Show part 2. Lucky 1 in a million journey to Costa Rica. The Richard Blank long shot.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/PbIJRSVimXc?si=2NIkmiZSw6PiTwPi">https://youtu.be/PbIJRSVimXc?si=2NIkmiZSw6PiTwPi</a></p><p><br/></p>]]></description>
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         <pubDate>2023-10-31 19:52:07 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2771195106</guid>
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         <title>Lead Generation Strategies Podcast. Grow a telemarketing team with B2B expert Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2780386103</link>
         <description><![CDATA[<p><br/></p><p>By applying our unique and highly effective media strategy, we can take any local or online business and drastically increase their exposure for a variety of products and services in a matter of months resulting in significant customer growth. What we can do for your business is so effective, initial results can be seen in days.</p><p>We can only work with a limited number of businesses and criteria is strict to maintain our media relations. If you are a business interested in improving your reputation, getting more recognition and exposure, and are in a position to handle more customers then get in touch to apply.</p><p>This is an interview with Richard Blank, CEO of Costa Rica’s Call Center, which is an outbound lead services provider BPO (Business Process Outsourcing) company.  Discover example benefits of a lead generation outbound call center, job opportunities for those living or looking to move to Costa Rica, and an insight into some of the processes.</p><p>Hi! I’m Joey, founder of EnFuegoMedia and <a rel="noopener noreferrer nofollow" href="http://LeadGenerationSEOServices.com">LeadGenerationSEOServices.com</a>. I use my connections, special deals, and strategies with major media sites to help businesses like yours get seen and get new clients in a less stressful yet highly profitable way.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #education #LEADGENERATIONSTRATEGIESPODCAST</p><p>Lead Generation Strategies Podcast. How using an outbound lead provider to grow a telemarketing team with Richard Blank.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/lmbLaiPUegc?si=938pHehyc1GbKhHk">https://youtu.be/lmbLaiPUegc?si=938pHehyc1GbKhHk</a></p><p><br/></p>]]></description>
         <enclosure url="https://youtu.be/lmbLaiPUegc?si=938pHehyc1GbKhHk" />
         <pubDate>2023-11-07 19:57:26 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2780386103</guid>
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         <title>The Podcast, the host, Lydia Pierre, talks to Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2787916709</link>
         <description><![CDATA[<p>In this episode of Leaders On The Rise: The Podcast, the host, Lydia Pierre, talks to Richard Blank.</p><p>In this episode of Leaders On The Rise: The Podcast, the host, Lydia Pierre, talks with Richard Blank all the way from Costa Rica. At the University of Arizona, Blank studied Spanish communications and microexpression. This educational skill proved to be a valuable asset to his future as he eventually started a business to train telemarketers. Client engagement is Blank's strategy. He contends that the use of filler words will limit your ability to discover more about a person. Taking into account how significant it is to actively communicate and how it would enhance people's lives.</p><p>On the Leaders On The Rise podcast, Pierre Branding Group Senior Director and Leaders On The Rise podcast host, Lydia Pierre, encourages entrepreneurs to share not only their expertise but their stories and their hearts.</p><p>This educational skill proved to be a valuable asset to his future as he eventually started a business to train telemarketers. Client engagement is Blank's strategy. He contends that the use of filler words will limit your ability to discover more about a person. Taking into account how significant it is to actively communicate and how it would enhance people's lives.</p><p>Lydia Pierre</p><p>CEO &amp; Sr. Director of Brand Management. Lydia has more than 15 years of experience in marketing, brand building, communications &amp; strategic planning for small businesses &amp; non-profits. Lydia has a very active role as a leader in the business community. Known for always contributing to her passion for helping executives and entrepreneurs succeed, Lydia launched The Corporate Socialite®, Book Club where the aim is to leverage Lydia's top reads as well as the books written by guests from the Leaders On The Rise podcast to further help the audience in their goal of finding their personal path to success in business.</p><p>We cover a wide range of topics – From how and why you started your business, to topics that would be of great value to our guests. We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #education #leadersontherise</p><p>Richard Blank | Leaders On The Rise Podcast | Actively Communicating</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/fYszh80HNnU?si=xHjUUY6kW6yGhogK">https://youtu.be/fYszh80HNnU?si=xHjUUY6kW6yGhogK</a></p><p>In this episode of Leaders On The Rise: The Podcast, the host, Lydia Pierre, talks to Richard Blank.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/A2h1PowLUyw">https://youtu.be/A2h1PowLUyw</a></p><p><br/></p>]]></description>
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         <pubDate>2023-11-13 19:30:13 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2787916709</guid>
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         <title>Life, Passion &amp; Business podcast. How to explore your calling in Costa Rica with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2793183473</link>
         <description><![CDATA[<p><br/></p><p>Exploring the creativity of the human spirit with just five simple questions. Those questions give us a window to explore the journey and life story of people that look like they have it sorted.</p><p>Explore your calling, are you on a life path that feeds your soul?</p><p>Richard Blank is a native of Philadelphia born to a family with more than the average means and there was a plan. He was on a path to an Ivy League education to study medicine or law.</p><p>But even at that age, he knew it was important to be inspired in his chosen career. Neither of these was his calling.  He convinced his parents to let him take a different path. He went to the University of Arizona, earning a bachelor’s degree in communication and Spanish.</p><p>For his junior year at the age of 21, he took a semester at a university in Madrid. It was about absorbing the language and the Spanish way of life. While he did enjoy the party scene. He also took the opportunity to travel on trains and stay in youth hostels. He explored the art and culture of Europe. </p><p>On returning to the US he took an internship with a Spanish TV station. And for a while and another job working with an importer of Corona Beer. </p><p>He used his bilingual ability and communication skills to create opportunities for himself and built a career in telemarketer training. </p><p>The Big Break</p><p>The life-changing break came when he was 27 years old. He relocated to Costa Rica to train employees for one of the larger call centres in San Jose.</p><p>In his mid-30s he started his own call centre. It began with one seat in a communal office, and it was slow and steady journey.</p><p>Today he owns a building and directly employs 150 people. Over the last 10-plus years, he has trained over 10,000 bilingual telemarketers. His hobby is collecting vintage pinball machines.  </p><p>Explore your calling</p><p>What is so interesting about this interview, is that Richard has nothing to sell. He reached out to me because he was inspired by the work that we do. And the stories that we share at life passion and business. It is about the our calling and why we are here.</p><p>Our conversation is not about telemarketing. It is about Richard’s life and the philosophy that has helped him move to a new country and build a successful business. It gives him the opportunity to give back to his adopted community. </p><p>He believes everyone has a calling. For him, it was to major in Spanish and explore the culture, and look where that got him.  I hope this inspires you to explore your calling. </p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #education #lifepassionbusiness</p><p><a rel="noopener noreferrer nofollow" href="https://lifepassionandbusiness.com/richard-blank-explore-your-calling/">https://lifepassionandbusiness.com/richard-blank-explore-your-calling/</a></p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>Life, Passion &amp; Business podcast. Special Episode: "Explore Your Calling" guest expert Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/me7Lwk1HsB4?si=328BkjOUnd_agTs_">https://youtu.be/me7Lwk1HsB4?si=328BkjOUnd_agTs_</a></p>]]></description>
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         <pubDate>2023-11-17 00:18:06 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2793183473</guid>
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         <title>A Classic Pinball Machine and Jukebox collector. Lindy&#39;s Audio Cafe with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2804403935</link>
         <description><![CDATA[<p><br/></p><p>A Podcast focused on positive and thought-provoking stories.  There is a whole library of fun, creative and from-the-heart episodes.  Be sure to listen and hear the stories of all the wonderful guests. Have a great week, and remember that smiles come in all languages and in all colors!</p><p>Welcome to Lindy's Audio Cafe, the podcast series based on simple reflections during extraordinary times. Life gets busy, and in the race for happiness we sometimes miss what is really important. Through personal anecdotes and real stories, my goal is to provide an outlet where you can stop, smell the roses, and allow my stories to bring you to a place of reflection and understanding. The world as we know it is changing fast, but we can still do our best to appreciate the little things and try to make life better for those around us. </p><p>Pinball machines have existed since the 1930's and for many people they are a still a hit. Over past decades pinball machines have graced the sets of movies, provided entertainment for teenagers and adults and brought people together in a social setting. In this episode Lindy is joined by Richard Blank, CEO of a call center in Costa Rica. Richard is an avid pinball enthusiast and collector of these vintage games. He even has a collection at the office for enjoyment by all. A fun topic, and it certainly brings back some great memories.</p><p>Lindy's Audio Cafe. Simple reflections during extraordinatory times, Lindy examines the kaleidoscope of life through an ordinary lens.  From family anecdotes to workplace lessons, these through-provoking podcasts and videos will help put perspective on the finer things in life. </p><p>Linda Leverman</p><p>Lindy is an Audio Writer and Podcaster, located on beautiful Vancouver Island. A born and raised Yukon gal, Lindy has a strong appreciation for diverse cultures, nature and sustainable industry. Most important, Lindy is a proud mom and Grammy.</p><p>There is nothing boring about Lindy's work experiences. How many people do you know who have washed test tubes in an assay office, flight attended on a Douglas DC-3, used a telex machine, made moose calls to attract customers in a store, sold print and radio advertising, and dressed up as a bear at work? Lindy has, and she has some great stories to tell!</p><p>Combined together, her life and work experiences are the driving force behind Lindy's Audio Cafe.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #lindysaudiocafe</p><p>Lindy's Audio Cafe with Richard Blank.A Classic Pinball Machine and Jukebox collector. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/EcBAVv1EQQk">https://youtu.be/EcBAVv1EQQk</a></p><p><br/></p>]]></description>
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         <pubDate>2023-11-27 17:30:40 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2804403935</guid>
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         <title>Listening with Leaders podcast. Creating a B2B Sales Training Environment with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2809589192</link>
         <description><![CDATA[<p><br/></p><p>Learn How Successful Leaders Listen, Problem-Solve, and Manage Conflicts. Listening with Leaders podcast audience are not newbies. They're experienced business leaders ready for their next phase of massive growth.</p><p>Your host, Doug Noll, talks with the Founder and CEO of Costa Rica's Call Center, Richard Blank. Costa Rica Call Center is a state-of-the-art BPO telemarketing outsourcing company. CRCC's bilingual crew is capable of handling any size BPO while offering expansion or staying in contact with customers without stress or added time to hire and train telemarketers yourself. Costa Rica's Call Center personally trains different call centers across Central America.</p><p>Hi there! I'm Doug Noll, an award-winning author, speaker, and trainer. I am, among many other things, a lawyer-turned-peacemaker, mediator, and expert in deep, empathic listening. I left a 22-year career as a trial lawyer, earned my Masters Degree in Peacemaking and Conflict Studies, and have helped thousands of companies and organizations with internal conflicts and poor communication.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #listeningwithleaders</p><p>A Learning Experience on Creating a BPO Sales Training Environment with Richard Blank. Listening with Leaders podcast. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/GeuVGzG0vc8">https://youtu.be/GeuVGzG0vc8</a></p><p><br/></p>]]></description>
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         <pubDate>2023-11-30 20:23:56 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2809589192</guid>
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         <title>Sales trainer that became a CEO of a call center. The Make Careers Happen Podcast with Richard Blank. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2814946125</link>
         <description><![CDATA[<p><br/></p><p>Welcome to Make careers happen. A podcast with the main focus on helping people to find success in their careers. Guiding people to find their professional business journey. </p><p>Ishaan Haider is a teenage host of the show and is located in Dublin Ireland. A very ambitious highschooler that engages his time with interactive learning outside of the classroom. Ishaan seeks to improve his communication skills by interviewing established business leaders that pay it forward to the next generation. Make Careers Happen podcast is just a start to Ishann's bright future with grit and determination to makle things happen in a positive way.</p><p>Ishaan dives deep into the subject of moving abroad and starting a company from scratch in Costa Rica.  He follows up with Richard on multiple questions regarding the use of advanced telemarketing strategy combined with conflict management can adjust the tone through interpersonal soft skills. The podcast concludes with a discussion on customer support by proper rhetoric and gamification to increase employee motivation.</p><p>Make Careers Happen Episode #2</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MAKECAREERSHAPPEN</p><p>Make Careers Happen Podcast. Guiding people to find their professional business journey. Episode #2</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/SbtZsgoWyBM?si=Cd22_5r-D6ewfaJE">https://youtu.be/SbtZsgoWyBM?si=Cd22_5r-D6ewfaJE</a></p>]]></description>
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         <pubDate>2023-12-05 19:09:26 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2814946125</guid>
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         <title>The Digital Entrepreneur Show. Elevate with MarginBusiness. How to start a BPO nearshore call center with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2823031301</link>
         <description><![CDATA[<p><br/></p><p>Leading the Way in E-commerce Localization. MarginBusiness is not just an agency but a pioneer in e-commerce localization, guiding businesses to extend their reach beyond <a rel="noopener noreferrer nofollow" href="http://Amazon.com">Amazon.com</a> into the lucrative markets of Europe and the UK. </p><p>With Omar Angri at the helm, they provide more than just translation services; they offer comprehensive market-specific strategies, ensuring their clients don’t just compete but excel in the international arena. The Crucial Role of Localization in Amazon Selling. Omar shares insights into common mistakes sellers make when expanding into new markets and the power of localization in improving conversion rates. Omar shares valuable lessons and client success stories, illustrating how businesses have achieved significant growth and revenue milestones by investing in localization and optimization. He also offers advice to entrepreneurs on creating unique brands and products and the importance of Amazon PPC campaigns.</p><p>OMAR ANGRI</p><p>Omar is a seasoned professional with diverse experience in graphic design, corporate roles, and international relocations. He pivoted his career to follow his passion for kickboxing, launching an online retail e-commerce business internationally in 2005. His entrepreneurial journey led him to co-found MarginBusiness Agency, a global consulting firm that specializes in helping brands succeed on Amazon. Omar and his team focus on Listing Optimization and Localization, assisting clients in penetrating global markets and standing out in a crowded marketplace. Omar's inspiring journey demonstrates adaptability and seizing opportunities in an ever-changing business landscape. Omar Angri: From Graphic Design to E-commerce Virtuoso Omar Angri’s journey from a graphic designer passionate about kickboxing to becoming the CEO of MarginBusiness is a story of transformation and dedication. His shift to e-commerce in 2005 marked the beginning of a path filled with corporate roles, international experiences, and entrepreneurial ventures, leading to the establishment of MarginBusiness.</p><p>Elevate with MarginBusiness - The Digital Entrepreneur Show</p><p>By Margin Business Digital Entrepreneurs Podcast</p><p>The MarginBusiness Podcast is your compass in the entrepreneurial wilderness. Tune in to learn from successful entrepreneurs who've blazed the trail. No need to start from scratch; simply embrace the path to success! </p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MarginBusinessDigitalEntrepreneursPodcast</p><p>Elevate with MarginBusiness. The Digital Entrepreneur Show with Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/eAByfuEMcxs">https://youtu.be/eAByfuEMcxs</a></p>]]></description>
         <enclosure url="https://youtu.be/eAByfuEMcxs" />
         <pubDate>2023-12-12 20:27:18 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2823031301</guid>
      </item>
      <item>
         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2836917629</link>
         <description><![CDATA[<p><br/></p><p>Sipping with Maria &amp; Tika Gee podcast. Philadelphia to Costa Rica on a vision quest journey with Richard Blank.</p><p>This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities!</p><p> There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and curse us out! And that is fine. </p><p>But if you like Culture, Fashion, Philosophy, Business, Traveling, In a Relationship or NOT! This Podcast is for you.</p><p> A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university <a rel="noopener noreferrer nofollow" href="http://level.Mr">level.Mr</a>. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.</p><p> With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. </p><p> While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MarginBusinessDigitalEntrepreneursPodcast</p><p>Sipping with Maria &amp; Tika Gee podcast. Philadelphia to Costa Rica on a vision quest journey with Richard Blank.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/ulqS8ZgEg1A?si=zuptniQVfvaNqPt-">https://youtu.be/ulqS8ZgEg1A?si=zuptniQVfvaNqPt-</a></p><p> Sipping with Maria &amp; Tika Gee podcast. Episode #10.</p><p> End of Season 2 Reunion: Tomeka, Dana &amp; Richard.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/TJ92rBNNIkw?si=slzwEO8x4uFl9-cD">https://youtu.be/TJ92rBNNIkw?si=slzwEO8x4uFl9-cD</a></p>]]></description>
         <enclosure url="https://youtu.be/ulqS8ZgEg1A?si=zuptniQVfvaNqPt-" />
         <pubDate>2024-01-02 14:29:30 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2836917629</guid>
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         <title>Messages and Methods Podcast interview. Special expert B2B guest Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2837188718</link>
         <description><![CDATA[<p><br/></p><p>What online entrepreneurs want is visibility, impact, and profit but they often get overwhelmed by the technology. We inspire excitement for content creation and marketing yourself and your brand while answering all your technology questions. </p><p>Get actionable tips to consistently create and distribute content to grow your online community and position yourself as an expert in your industry. At AGK Media Studio, Shelley and Toby provide content marketing strategies and a content consistency framework so you can engage more clients every week.</p><p>Our Story Your Story is a YouTube channel that features stories and interviews with Toby Younis and Shelley Carney. Toby and Shelley are retirees, content creators, and authors of A Gypsy's Kiss: A Treasure Hunt Adventure. (available on Amazon)</p><p>In their stories, Toby and Shelley share their life experiences of growing up, living a life, and raising a family. They also offer advice and inspiration to others about creating your own YouTube channel and community.</p><p>\At The Podcasting and Livestreaming Channel we interview entrepreneurs and business owners who rely upon podcasting and livestreaming to expand their social media presence. Join us every Tuesday at 7pm Mountain Time to meet another successful podcaster-livestreamer.</p><p>The Podcasting and Livestreaming Channel is produced entirely by Shelley Carney and  Toby Younis of AGK Media, LLC in their studios in beautiful downtown Bernalillo, New Mexico. If you enjoy our programming, please take a moment to LIKE it, share it with your family and friends and subscribe to be informed of upcoming episodes. Thanks for listening.</p><p> A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university <a rel="noopener noreferrer nofollow" href="http://level.Mr">level.Mr</a>. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.</p><p> With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. </p><p> While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MessagesandMethodsPodcast</p><p>Messages and Methods Podcast interview. Special expert B2B guest Richard Blank.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/58CPEsVkh98">https://youtu.be/58CPEsVkh98</a></p><p><br/></p>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=58CPEsVkh98&amp;feature=youtu.be" />
         <pubDate>2024-01-02 21:14:01 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2837188718</guid>
      </item>
      <item>
         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2842101993</link>
         <description><![CDATA[<p>Mindfully Integrative podcast B2B sales guest Richard Blank Costa Ricas Call Center</p><p>Importance Of Empathy For Self &amp; Others.</p><p>Mindfully Integrative Podcast, Overall we are here to help highlight Inspirational &amp; Successful people who have found mindful investor ways to help themselves achieve optimal integrative wellness. Mindfully Integrative is a podcast discussing all things with Mindfully incorporating Integrative Functional Health Into our lives. This is with helping build mindful investor ways for more balance and well life. Weekly episodes every Friday. This podcast will have informative, fun topics, interviews, and discussions relating to bringing a more mindful perspective in a mind-body and integrative holistic health approach, including- ( whole health, functional medicine, integrative health, spiritual health, financial health, mental health, lifestyle health, mindset shift, physical health, digital health, Nutrition, Gut health, sexual health, Body love, family health, pet health &amp; business health, and life purpose much more. </p><p>Mindfully Integrative podcast telesales guest Richard Blank Costa Ricas Call Center</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/Q9_qhrsCMic?si=NNZst4B6cjIoteRY">https://youtu.be/Q9_qhrsCMic?si=NNZst4B6cjIoteRY</a></p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MindfullyIntegrativepodcast</p><p>Mindfully Integrative podcast training sales guest Richard Blank Costa Ricas Call Center</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/SHZ9qKRwHzo?si=1zNFb_iRSQd8Mln-">https://youtu.be/SHZ9qKRwHzo?si=1zNFb_iRSQd8Mln-</a></p>]]></description>
         <enclosure url="https://youtu.be/Q9_qhrsCMic?si=NNZst4B6cjIoteRY" />
         <pubDate>2024-01-08 23:50:07 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2842101993</guid>
      </item>
      <item>
         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2842102097</link>
         <description><![CDATA[<p>Mindfully Integrative podcast B2B sales guest Richard Blank Costa Ricas Call Center</p><p>Importance Of Empathy For Self &amp; Others.</p><p>Mindfully Integrative Podcast, Overall we are here to help highlight Inspirational &amp; Successful people who have found mindful investor ways to help themselves achieve optimal integrative wellness. Mindfully Integrative is a podcast discussing all things with Mindfully incorporating Integrative Functional Health Into our lives. This is with helping build mindful investor ways for more balance and well life. Weekly episodes every Friday. This podcast will have informative, fun topics, interviews, and discussions relating to bringing a more mindful perspective in a mind-body and integrative holistic health approach, including- ( whole health, functional medicine, integrative health, spiritual health, financial health, mental health, lifestyle health, mindset shift, physical health, digital health, Nutrition, Gut health, sexual health, Body love, family health, pet health &amp; business health, and life purpose much more. </p><p>Mindfully Integrative podcast telesales guest Richard Blank Costa Ricas Call Center</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/Q9_qhrsCMic?si=NNZst4B6cjIoteRY">https://youtu.be/Q9_qhrsCMic?si=NNZst4B6cjIoteRY</a></p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MindfullyIntegrativepodcast</p><p>Mindfully Integrative podcast training sales guest Richard Blank Costa Ricas Call Center</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/SHZ9qKRwHzo?si=1zNFb_iRSQd8Mln-">https://youtu.be/SHZ9qKRwHzo?si=1zNFb_iRSQd8Mln-</a></p>]]></description>
         <enclosure url="https://youtu.be/SHZ9qKRwHzo?si=1zNFb_iRSQd8Mln-" />
         <pubDate>2024-01-08 23:50:29 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2842102097</guid>
      </item>
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         <title>The Moses Kabandana Podcast.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2844789371</link>
         <description><![CDATA[<p>The Moses Kabandana Podcast. Living abroad in Costa Rica with Richard Blank.</p><p>Fellow citizen of the internet, Moses here. This is The Moses Kabandana Podcast - Where conversations worth having are had. This is a conversation with Richard Blank about his and my experience traveling and working abroad.</p><p>Welcome to The Moses Kabandana Podcast where I hold conversations that are worth having. I bring on experts from various fields to dive deep into their expertise and share their insights with you. I believe that knowledge is meant to be shared, and that's exactly what I'm aiming to accomplish. From business leaders and yoga teachers, to tech gurus and sex therapists, I explore ideas and provide you - the listener - with valuable takeaways that you can apply to your own life. Join me in this life-long learning journey.</p><p>I'm a highly skilled IT professional proficient in SQL, Excel, R, Tableau, and PowerBI. During my time with HP, Inc. (via Modis), I ensured network security by installing Certificate Authority templates on devices and meticulously configuring devices. At Google (via Adecco), I leveraged proprietary software to enhance user experiences and troubleshoot device-camera issues. With Google Professional Certificates and a degree in Digital Communications from Calvin University, I'm well-equipped for Data Analytics and IT roles. I'm also fluent in English, and Portuguese, and conversational in Spanish, making me quite a valuable asset to any team.</p><p>Welcome to my channel. I host The Moses Kabandana Podcast, I'm a citizen of the internet, a tech enthusiast and a Data Analyst. I hold conversations that are worth having. I bring on experts from various fields to dive deep into their expertise and share their insights with you. I believe that knowledge is meant to be shared, and that's exactly what I'm aiming to accomplish. From business leaders and yoga teachers, to tech gurus and sex therapists, I explore ideas and provide you - the listener - with valuable takeaways that you can apply to your own life. Join me in this life-long learning journey. </p><p>“Take risks”…what a common and cliché saying. We hear it often and maybe even believe it, but how often do we actually take risks and jump into the seemingly-endless pit of the unknown? I’ve taken a few risks in my life and I think I’m about to take another one…I’ll share more about it on my podcast - The Moses Kabandana Podcast - but I figured I should write this shortly before the plane takes off. </p><p>Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university <a rel="noopener noreferrer nofollow" href="http://level.Mr">level.Mr</a>. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.</p><p>With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. </p><p> Living abroad in Costa Rica with Richard Blank.The Moses Kabandana Podcast.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/H_lM9UaRLi8">https://youtu.be/H_lM9UaRLi8</a></p><p>While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MosesKabandanaPodcast</p><p><br/></p>]]></description>
         <enclosure url="https://youtu.be/H_lM9UaRLi8" />
         <pubDate>2024-01-10 21:36:31 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2844789371</guid>
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         <title>THE NICHE NAVIGATOR .How to handle call centers sales . A unique niche with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2855159477</link>
         <description><![CDATA[<p><br/></p><p>Richard Blank CEO of Costa Rica’s Call Center. Richard’s journey in the call center space is filled with twists and turns. </p><p>In this episode he shares </p><p>- Chaos represents Character</p><p>- Plants seeds to grow trees</p><p>- Be an Active listener</p><p>Munira Zahabi empowers entrepreneurs to embrace their gifts and grow their businesses. Munira showcases new guests who share their experiences, tips, and advice for listeners to grow their business. </p><p>Our goal is to keep you motivated so that you can achieve your goals and follow your dreams. We are working hard to improve your day and push you to be your best!! Whether you are a beginner or a seasoned entrepreneur or are just thinking of being one, we hope an episode of Munira Zahabi will inspire you to watch, learn and Execute. </p><p>A unique niche with Richard Blank and Munira ZahabiH. How to handle call centers sales. THE NICHE NAVIGATOR .</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/T70CFpUUJrU">https://youtu.be/T70CFpUUJrU</a></p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #THENICHENAVIGATOR</p>]]></description>
         <enclosure url="https://youtu.be/T70CFpUUJrU" />
         <pubDate>2024-01-19 21:54:36 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2855159477</guid>
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         <title>The Network of Awareness Podcast. Special guest Richard Blank&#39;s &quot;Unconditional Salvation&quot; with a bang</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2862347762</link>
         <description><![CDATA[<p>.</p><p>Meet ORRA, a Podcaster, truth-seeker &amp; visionary who understands that recognizing the presence of truth is essential to our awareness of the world we inhabit. </p><p>The Network of Awareness offers listeners an authentic opportunity for critical thinking.Discussing Social, Spiritual &amp; Self - Awareness with a Common-sense approach towards the challenging times in USA Society &amp; Culture. In-depth interviews with interesting ppl from around the world.</p><p>The Network of Awareness Podcast. Richard Blank's mission is to serve others and get's the most out of this experience called life.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/X5RO5KL4WcE">https://youtu.be/X5RO5KL4WcE</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #networkofawareness</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/1ksoMr5IxpA?si=nve-VmEbdqVoX9zf">https://youtu.be/1ksoMr5IxpA?si=nve-VmEbdqVoX9zf</a></p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p><a rel="noopener noreferrer nofollow" href="https://www.tiktok.com/@orra_informationalist/video/7156252793047895342">https://www.tiktok.com/@orra_informationalist/video/7156252793047895342</a></p><p><br/></p>]]></description>
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         <pubDate>2024-01-26 00:40:46 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2862347762</guid>
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         <title>No Pressure No Diamonds Podcast. Mastering Verbal Tell Signs with CEO Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2867067445</link>
         <description><![CDATA[<p><br/></p><p>Weekly Entrepreneurship talks. Tips to get going in business or get to the next level in business by people that are actually in the trenches every day.</p><p>In this podcast you will hear from host Alex Rose and co-host Thomas Solano, fellow entrepreneurs that have dealt getting distracted and learned how to pivot to gain traction in their lives. This podcast is for the up and coming entrepreneur, work-preneur, that is hungry and wants to hear from someone ‘growing’ through DISTRACTION.</p><p>With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.</p><p>Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mastering Verbal Tell Signs with CEO Richard Blank. The No Pressure No Diamonds Podcast. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/GgjBqPD94YE?si=Z4cXCj5w2doW5FFQ">https://youtu.be/GgjBqPD94YE?si=Z4cXCj5w2doW5FFQ</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #nopressurenodiamondspodcast</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p><br/></p>]]></description>
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         <pubDate>2024-01-30 16:05:54 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2867067445</guid>
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         <title>Not Quite After Midnight guest Richard Blank Costa Rica&#39;s Call CenterBy Bil Hatch</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2871509995</link>
         <description><![CDATA[<p><br/></p><p>This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.</p><p> Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.</p><p>Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage &amp; screen, a teacher in classrooms &amp; online, and is currently Hosting YWL Online Tuesday &amp; Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.</p><p>The idea of Bald Spots Productions is to support &amp; create innovative, intelligent, &amp; inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.</p><p>The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on YouTube and all the major podcasting platforms.</p><p>This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.</p><p>Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/n7aa83CnFUs?si=W1fkvuLWAtR4FxYD">https://youtu.be/n7aa83CnFUs?si=W1fkvuLWAtR4FxYD</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #notquiteaftermidnight</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p><br/></p>]]></description>
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         <pubDate>2024-02-02 17:07:25 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2871509995</guid>
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         <title>NOT YOUR AVERAGE CEO LIFELINE PODCAST B2B GUEST RICHARD BLANK COSTA RICA&#39;S CALL CENTER</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2879575346</link>
         <description><![CDATA[<p><br/></p><p>Welcome to "Not Your Average CEO: lifeline," the groundbreaking business podcast revolutionizing CEO and business owner strategies. Unveil success secrets with extraordinary CEOs sharing unique tips. Gain an edge in entrepreneurship through transformative episodes packed with wisdom, innovative growth strategies, and insightful management techniques. Stay ahead with our cutting-edge podcast, tackling challenges, navigating markets, and fostering resilience. Join a vibrant community, connecting with like-minded professionals, forging partnerships, and turning dreams into reality. Subscribe today to redefine leadership, innovate, and succeed. Elevate your CEO game - because you're not average, and this is not just another podcast.</p><p>Not Your Average CEO Lifeline is a podcast that provides vital insight to growing, enhancing and managing your business. Listen in to hear how to grow your business, expand your knowledge base, master the art of delegation, navigate the virtual space, save money and much much more!</p><p>Business podcast that provides vital insight to growing, enhancing and managing your business. Listen in to hear how to grow your business, expand your knowledge base, master the art of delegation, navigate the virtual space, increase profits, and more. Hear expert advice from our guest speakers. </p><p>On today's episode of Not Your Average CEO Lifeline, we are joined by CEO, Richard Blank. Richard is the CEO for Costa Rica's Call Center and has been since 2008. He brings some amazing advice on how to turn employee morale around, keep motivation up and how to communicate successfully. Be sure to listen in to learn more about leadership, strong corporate culture, some outsourcing tips and how to become successful in the call center world!</p><p>NOT YOUR AVERAGE CEO LIFELINE PODCAST CX GUEST RICHARD BLANK COSTA RICA'S CALL CENTER</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/pjLrWgYeVh4">https://youtu.be/pjLrWgYeVh4</a></p>]]></description>
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         <pubDate>2024-02-09 21:11:03 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2879575346</guid>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2883816736</link>
         <description><![CDATA[<p>Blank</p><p>Creators Stream dot app, by Trevor Tomion</p><p>We are Digital Creators, rule breakers, big idea makers.  We are a home to Indie Creators.</p><p>Numerous Perspectives &amp; Common Leaders Media Vault</p><p>15 Minutes with an Expert; 15 Minutes on NotNews for Creators . In, out, on with the day!</p><p>About me Trevor Tomion: Hello! I appreciate you being here :-). I (Trevor), am a human living in San Diego with 2 cats and a best friend / wife / Laura. Originally raised in Central &amp; Western NY. Have been a human success development specialist in some form, for 10+ years. After obtaining an MS in Creative Studies, I set out to be creative, on-purpose, as a Job Coach, Leadership &amp; Org Development Consultant, Director of Operations, and podcast host. How about you???</p><p>Services include development categories like hiring &amp; getting hired; cultural analysis &amp; culture building; innovation &amp; problem solving; and general coaching. Solutions will be tailored to your needs.</p><p>Partner with a fresh approach to growth &amp; development.</p><p>I am also building a network of "common leaders" through my podcast, social media, and general engagement, and hope to include you &amp; your people!</p><p>#creatoreconomy #professionaldevelopment #independentartist #independentmedia </p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #TheNumOspectCreatorShow</p><p>Common Leaders Podcast Video Collection presents The NumOspect Creator Show. Special guest Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/8vVEoSzDwuI">https://youtu.be/8vVEoSzDwuI</a></p><p><br/></p>]]></description>
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         <pubDate>2024-02-14 18:14:36 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2883816736</guid>
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         <title>Everybody has ideas, but not everybody can execute them. Operation Alpha Podcast by Michael Lee with Richard Blank. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2892696719</link>
         <description><![CDATA[<p><br/></p><p>Operation Alpha is a show about people scaling businesses, making customers happy, running operations, and grind like no other. Tune in to listen to some interesting stories. Everybody has ideas, but not everybody can execute them. </p><p>Operation Alpha is a show about people scaling businesses, making customers happy, running operations, and grind like no other.</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #operationalpha</p><p>Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,operation alpha</p><p>Operation Alpha Podcast by Michael Lee with guest Richard Blank.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/cF2fAJ4f5ec">https://youtu.be/cF2fAJ4f5ec</a></p><p><br/></p>]]></description>
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         <pubDate>2024-02-22 17:26:45 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2892696719</guid>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2897734584</link>
         <description><![CDATA[<p><br/></p><p>On Passion on Purpose; Leaders on Center Stage podcast, your host, Steph Hilfer encourages entrepreneurs to share not only their expertise, but their stories and their hearts.</p><p>We cover a wide range of topics – From how you started your business, your struggles and wins in your company to topics that our guests are thought leaders in.</p><p>We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.</p><p>If you want to create something out of thin air, then I'm your girl! That’s why I founded Viim! I can visualize what doesn’t yet exist and bring it to life... and boy it's alive!</p><p>With a background in psychology, I am a master at understanding people’s relationships with brands. So while I may sometimes live in the clouds surrounded by creative thoughts, I am grounded in solid business strategy that creates a competitive edge to all brands lucky enough to experience my Midas touch.</p><p>Also, you can find me geeking out with fellow entrepreneurs, industry leaders and business owners on my podcast: Passion on Purpose; Leaders on Center Stage. Find the show on your favorite podcast platform or YouTube!</p><p>Viim, CEO and Passion on Purpose; Leaders on Center Stage podcast host Steph Hilfer. She previously hosted, The Weekly Share with CayCare, discussing with her guests their businesses and other industry specific topics of discussion. She's been on more than 20 podcast guest appearances herself. Her company, Viim is your visual, integrated and intentional marketing partner. They help you think bigger and envision new levels of success through strategic planning to enhance your overall business and performance.</p><p>The Passion on Purpose podcast is a place for personal brands to get inspiration, motivation and learn how leaders have tapped into their inner passion!</p><p>Yes… my full name is Stephanie. But since I could remember, I’ve preferred Steph! There’s just something about it… like we’re instantly friends – and for what we’re going to do together, that’s the best start!</p><p>I’m so happy you landed here! Whether we’ve chatted before or you are just getting to know me there are a few things to hit right off the bat:</p><p>I am intentional</p><p>When it comes right down to it, I am a strategist. But honestly, that title does little to convey the depth of what we’ll do together.</p><p>I am a visionary</p><p>I see what doesn’t yet exist and I bring it to life.</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #operationalpha</p><p>Passion on Purpose Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Call Centre onboarding expert shares tips.Passion on Purpose Podcast guest Richard Blank. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/dq67937sZ4w">https://youtu.be/dq67937sZ4w</a></p><p><br/></p>]]></description>
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         <pubDate>2024-02-27 15:09:13 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2897734584</guid>
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         <title>Permission to Kick 🤬 Podcast: Episode 84 with Richard Blank. Sales trainer call centre.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2900903472</link>
         <description><![CDATA[<p><br/></p><p>Angie Colee's Permission to Kick 🤬 gives you a virtual “seat at the bar” for the REAL conversations that happen between entrepreneurs. This isn't another "X ways to Y your Z" tactical show. It's about the challenges and struggles every entrepreneur goes through as they grow. We talk about losing 80% of your business in a matter of weeks, head trash that keeps you stuck playing small, and everything in between. If you’ve ever worried that you're the only one struggling, that everyone else “gets it” and you’re missing something (or messing things up)... this show’s for you. Don’t forget to rate, review, and subscribe to the Permission to Kick 🤬 podcast on Apple Podcasts, Spotify, and wherever you stream your podcasts.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/6igY7MCrBgE?si=Ss11zsHD_Qbc8frS">https://youtu.be/6igY7MCrBgE?si=Ss11zsHD_Qbc8frS</a></p><p><a rel="noopener noreferrer nofollow" href="https://www.youtube.com/shorts/DJsCV4k2vQo">https://www.youtube.com/shorts/DJsCV4k2vQo</a></p><p>My guest today, Richard Blank had a vision from an early age — to do work that would fulfill his needs vs society’s expectations. With that as his guiding compass, his path led him to Costa Rica where he eventually became the CEO of a call center. But Richard’s vision goes far beyond him… what I love about his business is how much intention he puts into paying it forward. Listen now for some major inspiration!</p><p>Richard wasn’t willing to compromise his dreams of creating a life he loved. He brings that same passion and dedication to his business, day in and day out. To find someone so true to their ethics in business is rare and refreshing. This episode is jam-packed full of perspective shifting insight to running a people-first business. If you’re looking to strengthen the relationships within your biz (hint: you absolutely should be, if you’re not already!) this one’s for you. </p><p>Can’t-Miss Moments From This Episode:</p><p>Ever looked at someone else’s life and thought “I wish I could do that?” Great news: YOU ABSOLUTELY CAN! I lovingly request you take notes as Richard and I break down what it takes to live a life where you stay true to yourself.</p><p> </p><p>The surprising thing you can give to anyone, anywhere, in any situation that will immediately de-escalate tensions and build a ton of loyalty and goodwill. This is how Richard cracked the code on scaling his business and getting people to LOVE working with him. </p><p><br/></p>]]></description>
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         <pubDate>2024-02-29 16:56:35 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2900903472</guid>
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         <title>Real People, Real Business Podcast. Creating Connection &amp; Balance With Games. Guest pinball collector Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2902816167</link>
         <description><![CDATA[<p><br/></p><p>A weekly podcast and show by Stephanie Hayes, Business Strategist. Each week, Stephanie interviews business owners who have real, in-the-trenches stories and experiences to share.</p><p>Real People, Real Business is my online show featuring business owners and entrepreneurs who are in the trenches, creating and growing their dream businesses, one step at a time. Sometimes we need inspiration and answers from folks who are closer to where we are, and who share the same experiences, constraints, challenges and opportunities that we do. </p><p>I’m Stephanie, and I work with experienced business owners who are trying to figure out what’s next in their businesses. They have pushed themselves to achieve enough success that they know their business is viable, but feel they have run out of options for growth. I help them create a new vision and strategy for their business so that they can feel completely aligned, excited and energized about their new direction with a clear path for financial and personal growth.</p><p>Tired of hearing amazing stories that are inspirational but feel out of reach? Craving some real talk with people who are just like you? In Real People, Real Business, Business Strategist Stephanie Hayes interviews business owners that are building their businesses and making progress through grit, determination and action. They are working through the everyday challenges and celebrating incremental wins on their journey to their dream. Every one has a story, and each of these entrepreneurs are telling theirs in funny, vulnerable and heartwarming ways that will make you say "Yes! That's me!" and leave you with creative ideas for breaking through that next roadblock that might just have you stuck. Celebrating all businesses and all business owners, and creating a community of real people.</p><p>After following his love of Spanish and majoring in Spanish communication in college, Richard Blank landed an internship with Telemundo and the Importers of Corona which prepared him for a once in a lifetime opportunity taking him from Philadelphia to Central America.</p><p>In this episode, you’ll hear how a friend’s offer to teach English in Costa Rica launched Richard's entrepreneurial journey. By working in his friend’s call center, he learned the ins and outs of the business, gaining the confidence to become an entrepreneur himself, founding his own call center company - Costa Rica’s Call Center.</p><p>Listen in to Richard’s refreshing, positive, and relationship-centered approach to building a successful business. Learn about the fun business culture he has instilled in his company, born out of a very unique hobby that goes the extra mile in creating a positive experience for both his employees and customers.</p><p>Richard reveals the complex nature of running a call center business in a foreign country, the differences between offshore centers and near shore centers, and how he combats attrition.</p><p>He goes on to discuss the type of clients he gets the most joy working with, the criteria he uses to determine if a client is a good fit, how he differentiates his business from his competitors, and the old school approach he follows that has led to his business growth.</p><p>Running a call center has its challenges and Richard describes how he navigates them, the impact the pandemic has had on the call center industry, what he predicts happening in his industry in the future, and the importance of human interaction in creating a positive customer experience with a company.</p><p>Finally, Richard shares the 3 things that convinced him he could be an entrepreneur, the number one core value he remains committed to in his business, and the one difference between what is out there in the business world and what is real.</p><p>Stephanie Hayes</p><p>Business Strategist &amp; Coach</p><p>I’m a 25-year business veteran and mentor for experienced, hard-working entrepreneurs like you, who are ready to level up in business and in life.</p><p>I design personalized, totally aligned business models that suit who you are, how you want to work, and that give you the straight path to success – however you define that.</p><p>You don’t have time for vague, might-work theories, and I have zero patience for marketing-guru-in-a-Lambroghini nonsense. (We’ll get along just fine)</p><p>You want to take control of your business and create a deliberate path to your next stage of success. Side-by-side, I help you create a detailed, actionable, and incredibly specific game plan, so you can build quickly and become excited and confident about your next steps.</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #realpeoplerealbusinesspodcast</p><p>real people real business podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Real People, Real Business Podcast guest Richard Blank Costa Ricas Call Center</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/EL1L3-QvOzE?si=AwPsgqKPz-DMdRie">https://youtu.be/EL1L3-QvOzE?si=AwPsgqKPz-DMdRie</a></p><p><br/></p>]]></description>
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         <pubDate>2024-03-02 14:57:06 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2902816167</guid>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2912164690</link>
         <description><![CDATA[<p>Business Talks With The Rebel Entrepreneur. Guest call centre trainer Richard Blank.</p><p>Business Talks with the Rebel Entrepreneur is our bi-weekly live show that is streamed on social media. From the live stream, we cue up the audio and turn it into the Podcast. Diana Noble - Business Coach</p><p>Pura Vida CEO: Dialing Success in Costa Rica. Every once in a while, life works out in a kind of serendipitous way, where all the stars align without you even realizing it at the moment. That's what happened to Richard Blank, CEO of Costa Rica's Call Center. It started out with him taking an interest in Spanish as a teenager, and led to him being the CEO of his own company many years later.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/Qx9-seZVSXw">https://youtu.be/Qx9-seZVSXw</a></p><p>On this episode of Business Talks with the Rebel Entrepreneur, learn about the power of mentorship from an early age, how empathy in the workplace can really be a game changer, and how taking a risk and moving across the world can take your life on the craziest and most rewarding adventures.</p><p>Let’s cut the BS for a sec - no matter how successful you THINK you are, there's always MORE to learn about being in business! This podcast is about pushing through adversity, challenging the status quo &amp; learning what you don't know from kick 🤬 entrepreneurs who've been there, done that. LET'S DO THIS! </p><p>I'm Diana Noble, a serial entrepreneur quadrupling as an ICF Certified High Performance Business Coach.</p><p>I'm a rebel with a cause who's never walked a straight line. I LOVE my life! And it's time you do too!</p><p>Business Talks With The Rebel Entrepreneur, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Business Talks With The Rebel Entrepreneur guest contact center trainer Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/Qx9-seZVSXw">https://youtu.be/Qx9-seZVSXw</a></p><p><br/></p>]]></description>
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         <pubDate>2024-03-09 13:37:11 UTC</pubDate>
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         <description><![CDATA[<p>La Rueda de la Fortuna Canal 13. A supervisor at Costa Rica's Call Center wins 3,000,000 colones!</p><p>La Rueda de la Fortuna todos los sábados a las 5:30 p.m. por su Canal 13, y es que el Sistema Nacional de Radio y Televisión (Sinart) y la Junta de Protección Social (JPS),</p><p>Don Franklin Ricardo Chinchilla Valverde</p><p>Currently a Supervisor at Costa Rica's Call Center</p><p>Costa Rican Police </p><p>Soldado Primera Clase (1980-1984)</p><p>Served under President Luis Alberto Monge</p><p>Top grades with the USA Army Special Forces course taught  under Commander Luitenant Michael Club in 1984.</p><p>WON 3,000,000 colones!</p><p>Canal 13 Nuestro Canal es una Televisora Estatal parte del Sistema Nacional de Radio y Televisión de Costa Rica.</p><p>A supervisor at Costa Rica's Call Center wins 3,000,000 colones! La Rueda de la Fortuna Canal 13. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/PrWtpumiEpc">https://youtu.be/PrWtpumiEpc</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/Olu0wXSvGw4">https://youtu.be/Olu0wXSvGw4</a></p><p>canal 13, la rueda de la fortuna, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p><br/></p>]]></description>
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         <pubDate>2024-03-14 17:56:00 UTC</pubDate>
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         <description><![CDATA[<p>Paul G’s Corner podcast guest Richard Blank. Contact Centre Nearshore CEO speaks the truth about BPO.</p><p>Our “THINGS I WANT TO KNOW” Podcast Dives Into Subjects That Are Not Well-Known Or Professions That Elude Our Everyday Ho-Hum Lives.</p><p>I Decided To Do This Podcast And Give These Good People A Voice.  </p><p>Because It Covers The Fringe Of Modern Life, Many Interesting People Are Waiting In Line To Tell Their Stories Only To Be Usurped By Something That We Have Never Heard Of.  </p><p>Also, I Like To Talk To Everyone; Combine That With The Fact That Andrea Is Always Putting Me In Time-Out In The Corner,</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/lNCxcx-DUWA">https://youtu.be/lNCxcx-DUWA</a></p><p>There Are Things Everyone Wants To Know. But, Sometimes, It Is Hard To Find Those Answers, And The Internet Is Full Of Lies. Andrea And I Decided To Chase Down Answers To Some Of The Most Demanding And Strangest Questions. We Delve Deep Into The Modern-Day Mysteries That Elude The Knowing Through Interviews And Free-Flowing Conversations With Different Guests And Compiling As Much Knowledge As Possible.</p><p>If You Want Even More Interviews With Some Interesting People, Try Listening To Paul G’s Corner, Where Everyone Gets A Voice.</p><p>OFFICIAL BIO FOR PAUL G</p><p>Paul G Newton, Known To Many As Simply Paul G, Is A Multi-Talented Artist, Filmmaker, And Creative Visionary Hailing From The Charming Town Of Springdale, Arkansas. With An Impressive Array Of Accomplishments, Paul G Has Garnered Acclaim As An Emmy-Award-Winning Editor, A Seven-Time Recipient Of The Highly Coveted AP Award For Editing, And A Seasoned Photographer Whose Work Has Been Lauded For Its Beauty And Depth.</p><p>As A Filmmaker, Paul G Is A True Auteur, Known For His Ability To Breathe Life Into Every Project He Undertakes. His Work Has Been Screened At No Less Than 17 Film Festivals, And He Has Been Honored With Three Screenplay Awards For His Exceptional Talent As A Writer Of Science-Fiction And Other Genres. He Is Also An Accomplished Audio Engineer, Lending His Skills To Everything From Podcasts To Commercials To Music Videos.</p><p>Beyond His Work In The Entertainment Industry, Paul G Is Passionate About The Arts And Is The Founder Of The Arts And Entertainment Council, A Non-Profit Organization Dedicated To Promoting And Supporting The Creative Arts In His Community And Beyond. He Is Also An Enthusiastic Podcaster And Host Of The Popular Shows "Things I Want To Know" And "Paul G's Corner," Where His Dulcet Voice And Inquisitive Nature Never Fail To Captivate His Audience.</p><p>When He's Not Busy Creating Art Or Promoting The Arts, Paul G Can Be Found Indulging His Love Of Cooking, Whipping Up Culinary Delights In His Kitchen With The Same Creativity And Passion He Brings To All His Endeavors. And Of Course, He Loves Nothing More Than Cruising Around In His Beloved Black 2006 Mustang GT, A Perfect Reflection Of His Dynamic Spirit And Creative Energy.</p><p>Despite All His Impressive Accomplishments, Paul G's Greatest Pride And Joy Is His Engagement To A Beautiful And Strong Partner, Who He Knows Will Be By His Side As He Continues To Explore New Frontiers In Art And Creativity.</p><p>I Also Provide Podcast Consultations And Recording Services.</p><p>Are you looking to create engaging and high-quality podcasts or video podcasts that captivate your audience? Do you want a professional who can handle all your podcasting needs? I am here to help. I can even bring the studio to your location!</p><p>I'm excited to offer my podcast and video podcasting services based in North West Arkansas. I've always had a passion for audio and video production. I'm eager to help anyone, whether experienced or starting, create video podcasts that stand out.</p><p>I aim to help you create content that engages your audience and achieves your business objectives. So whether you're an experienced podcaster looking to take your content to the next level or taking that first step, I'm here to help.</p><p>I offer various services to help you create and improve your podcast or video podcast, from content creation to editing, post-production, distribution, and more. In addition, I use the latest equipment to capture every nuance of your content, so you can rest assured that your message is conveyed with clarity and precision.</p><p>So, if you're looking for a podcast or video podcasting professional passionate about helping you achieve your goals, contact me today. Let's schedule a consultation and explore how I can help you create content that resonates with your audience and delivers results.</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #paulgscorner</p><p>paul g corner podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Paul G's Corner Podcast contact centre expert guest Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/lNCxcx-DUWA">https://youtu.be/lNCxcx-DUWA</a></p>]]></description>
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         <pubDate>2024-03-19 16:27:52 UTC</pubDate>
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         <description><![CDATA[<p>Remarkable People Podcast. A Sales Masterclass on Communication and soft skills with Richard Blank</p><p>Everyone loves a great story, to be inspired, and to be given the tools and knowledge they need to succeed. Welcome to the Remarkable People Podcast! (RPP)</p><p>“Listen. Do. Repeat. For Life!”</p><p>EPISODE OVERVIEW: </p><p>This week’s episode is different than our normal episodes. Instead of focusing on our guests personal journey and story, it’s a sales masterclass on communication. Call centers, bettering yourself as a business owner and communicator, and so much more. So get your pens and paper ready. You are going to want to listen to this episode, take notes, apply it, rewind it, and play it again.</p><p>Our guest today is an entrepreneur, sales professional, CEO, coach, and more. And while he has done a lot of things well in life, he continues to study, becomes an expert at whatever he commits to, and now he’s here to teach us how to do it too. Ladies and Gentlemen, welcome to this weeks episode of the Remarkable People Podcast, the Richard Blank story!</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #paulgscorner</p><p>remarkable people podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>The Remarkable People Podcast. Telesales Masterclass on Communication and soft skills with Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/DtA4s3MVSTY">https://youtu.be/DtA4s3MVSTY</a></p><p><br/></p>]]></description>
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         <title>The Forgotten Art Project with guest Richard Blank. Sacrifice to Success on starting a business abroad.</title>
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         <description><![CDATA[<p><br/></p><p><br/></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/0S5ETsNpubA?si=5ZhUNsfBWm3xjdpJ">https://youtu.be/0S5ETsNpubA?si=5ZhUNsfBWm3xjdpJ</a></p><p>We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.</p><p>The Forgotten Art Project-Sacrifice to Success. In this episode your host, David Weaver, talks with entrepreneur Richard Blank, Founder &amp; CEO of Costa Rica's Call Center.</p><p>This season is called Sacrifice to Success. We cover a wide range of topics such as balancing work and life, challenges of growth, lessons learned and sharing expertise that our guests are thought leaders in.</p><p>During this episode Richard &amp; David discuss Richard’s journey into entrepreneurship, what inspired him to start his business, while providing insight on how he built his business from the ground up.</p><p>The Forgotten Art Project and Sacrifice to Success podcast host David Weaver is looking to help successful, growth minded CEO's/Owners drastically reduce stress and burnout while creating time freedom and balance.Our 20 to 30-min podcast shares amazing founder stories who reveal their journey of important lessons they've learned as well as what has helped create their success.Our audiences are not newbies. We get our hands dirty with you. Let's inspire others to create an amazing life and business with your story!</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #TheForgottenArtProject</p><p>Sacrifice to Success, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/0S5ETsNpubA?si=5ZhUNsfBWm3xjdpJ">https://youtu.be/0S5ETsNpubA?si=5ZhUNsfBWm3xjdpJ</a></p>]]></description>
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         <pubDate>2024-05-02 17:21:38 UTC</pubDate>
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         <title>The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank</title>
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         <description><![CDATA[<p>The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank</p><p>The Science of CX is a groundbreaking new weekly podcast developed to</p><p>address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.</p><p>Getting to know Richard the man on this special episode #156. How did he end up with such a large collection of restored pinball machines and jukeboxes?</p><p>key ingredients to ensure an effective micro-expression conversation</p><p>How agents can positively handle and grow from negative calls and feedback from customers </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a></p><p>Running a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmine</p><p>Time and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made </p><p>Richard shares with us his unique and world-class system of training and mentoring new agents </p><p>An exercise you can easily pick up in helping you become a better micro expression reader</p><p>Join Steve Pappas in the lab as he puts his 25+ years to the test to make your</p><p>business (soar, grow and accelerate).</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx</p><p>Science of CX, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Key Takeaways Into More Productive Customer Engagements with Richard Blank. The Science of CX podcast. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F">https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/AOPI8wCqX-0">https://youtu.be/AOPI8wCqX-0</a></p><p><br/></p>]]></description>
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         <pubDate>2024-05-07 17:35:08 UTC</pubDate>
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         <pubDate>2024-05-09 21:40:50 UTC</pubDate>
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         <title>The Sheri Kaye Hoff Show. How to improve your communication skills on the phone with Richard Blank.</title>
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         <description><![CDATA[<p><br/></p><p>For living joyfully and successfully in your life and work. Get More Freedom, Happiness, and Success with Sheri Kaye Hoff. Sheri is a Business and Life Coach. She is the author of transformational books and a near-death survivor. Sheri uses a coaching approach that is transformational, intuitive, mindset-driven, vision driven, spiritual, and action-oriented. She lives in beautiful Colorado and is married (for over 25 years) with three children, three step-children, and four grandchildren. Sheri is an animal lover, a travel lover, a wine lover, and a fun lover. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/F-Edg_WtBYg">https://youtu.be/F-Edg_WtBYg</a></p><p>Learn more about Sales, leadership, strong corporate culture, telemarketing outsourcing, and becoming successful in conflict management strategies with clients with CEO Richard Blank. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers and became CEO of Costa Rica Call Center in 2008. It doesn’t matter what size business you have or the type of business you have. You can always improve your communication skills. Listen to my super fun and educational interview with Richard.</p><p>Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #TheSheriKayeHoffShow</p><p>The Sheri Kaye Hoff Show , Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>How to improve your communication skills on the phone with Richard Blank.The Sheri Kaye Hoff Show. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/F-Edg_WtBYg">https://youtu.be/F-Edg_WtBYg</a></p><p><br/></p>]]></description>
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         <pubDate>2024-05-13 21:25:41 UTC</pubDate>
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         <pubDate>2024-05-14 19:21:43 UTC</pubDate>
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         <description><![CDATA[<p>Business Uncensored. A Small Business Chronicles podcast. Linguistics and Pinball with Richard Blank</p><p>Business Uncensored is a podcast in which host Ryan Sherrer talks about the less conventional aspects of entrepreneurship and personal growth. With a background that challenges the typical business talk, Ryan brings real stories and practical advice from a mix of guests. Tune in for unfiltered conversations and ideas for succeeding in business your way.</p><p>Tune in to the latest 'Small Business Chronicles' episode with host Ryan Sherrer. He chats with Richard Blank, the linguistic maestro who risked it all and ventured to Costa Rica to establish a thriving call center. They chat about the quirky role of pinball machines and gamification in his business model, and how Richard's linguistic skills help maneuver the reputation challenges call centers often face. It's a chat that's phonetically fascinating and brimming with unique insights. Don't miss it!</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/kaptkAetGHU">https://youtu.be/kaptkAetGHU</a></p><p>Richard Blank: Linguistics, Pinball, and Success in the Call Center Biz</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #smallbusinesschronicles #BusinessUncensored</p><p>small business chronicles,Business Uncensored , Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p> A Small Business Chronicles podcast. Linguistics and Pinball with Richard Blank. Business Uncensored.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/kaptkAetGHU">https://youtu.be/kaptkAetGHU</a></p>]]></description>
         <enclosure url="https://youtu.be/kaptkAetGHU" />
         <pubDate>2024-05-16 17:31:13 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/2996331357</guid>
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         <title>Garry Gary Beers INXS bassist performance video. &quot;Shine Like The Sun&quot; rock song by Igni Ferroque.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3014999264</link>
         <description><![CDATA[<p>Garry Gary Beers INXS bassist performance video. "Shine Like The Sun" rock song by Igni Ferroque.</p><p>A podcast interview combined with the strong curiosity of a proud member of my favorite band INXS brought me to <a rel="noopener noreferrer nofollow" href="http://ggbbasses.com">ggbbasses.com</a>. After carefully navigating the site, one section offered to “HIRE GARRY!” on a track. Naturally, I was very interested in all of the additional options associated with the bass session. As luck would have it, my company produced a song, "Shine like the sun" performed by the Costa Rican guitarist Igni Ferroque. Filling out a form to contact Garry Gary Beers was an unbelievable surreal request that was cool in and of itself.</p><p>I highly recommend Mr. Garry Gary Beers. The working relationship was easy and stress free. My firsthand knowledge involved the attention to detail, clarity to avoid miscommunication and the generosity of his sincere efforts. Experiencing a comfortable first time business deal was a pleasure. The financial investment in working with Mr. Beers was worth the extemporaneous chance to meet a multi-platinum bass guitarist. Most importantly, the bonus of sharing his music and imagination with fans. </p><p>In conclusion, I am a very satisfied customer of Mr. Beers and admire his ingenuity on this special project.</p><p>Richard Blank</p><p>CEO</p><p>Costa Rica's Call Center</p><p> "Shine Like The Sun" rock song by Igni Ferroque.Garry Gary Beers INXS bassist performance video.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/ieGjN5H4xPQ">https://youtu.be/ieGjN5H4xPQ</a></p>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=ieGjN5H4xPQ&amp;feature=youtu.be" />
         <pubDate>2024-06-01 13:24:12 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3014999264</guid>
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         <title>Snack &#39;N Learn podcast. The Profit Concierge with Richard Blank. A Call Center Guru</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3019601139</link>
         <description><![CDATA[<p><br/></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/O6ayksYkwKM?si=4iandqsMp04DlGHT">https://youtu.be/O6ayksYkwKM?si=4iandqsMp04DlGHT</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/-eU4zIc8Bfw">https://youtu.be/-eU4zIc8Bfw</a></p><p>Pam Prior, the Entrepreneur's CFO Quarterback; Radio Host; CEO of Priorities Group, Inc.; and #1 Bestselling Author of "Your First CFO: The Accounting Cure for Small Business Owners"</p><p>Pam Prior, Keynote Speaker, </p><p>Host of the "Cash Flow" Podcast  </p><p>Awesome Podcast GUEST  (Serving YOUR audience)</p><p>Founder, Profit Concierge® Financial Services</p><p>THE VIP Bookkeeping?? and FInancial Services Solution for Entrepreneurs</p><p>#1 Author of "Your First CFO: The Accounting Cure for Small Business Owners"</p><p>CEO of Priorities Group, Inc.</p><p>And - just for fun - a 30-year finance career in Fortune 50 and Private Equity </p><p>prior (get it?) to all this fun stuff</p><p>Proud Mom, Wife, Friend, Entrepreneur, and </p><p>Dog Owner (3 of 'em) living near Philadelphia, PA</p><p>A brilliant, down to earth, finance wrangler</p><p>who guides you on the path to confident control of your money mindset and business cash flow. Pam knows what you need to understand, and she cuts out the rest. You don’t need to BE a bookkeeper (though you might need to hire one! We’ll talk); you need to understand a specific set of numbers and how they shape your business. She meets you where you are and takes you where you want to go with no unnecessary, complicated terminology or lingo.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #smallbusinesschronicles #snacknlearn</p><p>snack n learn,, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/O6ayksYkwKM?si=4iandqsMp04DlGHT">https://youtu.be/O6ayksYkwKM?si=4iandqsMp04DlGHT</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/-eU4zIc8Bfw">https://youtu.be/-eU4zIc8Bfw</a></p><p><br/></p>]]></description>
         <enclosure url="https://youtu.be/O6ayksYkwKM?si=4iandqsMp04DlGHT" />
         <pubDate>2024-06-05 21:48:46 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3019601139</guid>
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         <title>Zaire Ukuu Presents: Speak Your Peace Podcast. Episode: &quot;Higher Level Mentality&quot; with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3021586312</link>
         <description><![CDATA[<p><br/></p><p>Once born into existence, everything begins and ends with YOU. So, let's begin this journey to develop your best YOU.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/nQ12KRb5FGw?si=WeMEOcoNxlQVyx53">https://youtu.be/nQ12KRb5FGw?si=WeMEOcoNxlQVyx53</a></p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p>We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #smallbusinesschronicles #speakyourpeace</p><p>speak your peace, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p><br/></p>]]></description>
         <enclosure url="https://youtu.be/nQ12KRb5FGw?si=WeMEOcoNxlQVyx53" />
         <pubDate>2024-06-07 21:01:13 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3021586312</guid>
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         <title>Strategic Advisor Board Podcast. Energy of Business Moments Ep230 with special guest Richard Blank. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3023623171</link>
         <description><![CDATA[<p><br/></p><p>Listen to some of the world foremost thought leaders. Learn their wins, losses, struggles, triumphs, and success stories that contributed to building their business empire.</p><p>Welcome to SAB Podcasts</p><p>Get cutting-edge business news, tips, tricks, and trends from the biggest, brightest, and most innovative people in business. The SAB Podcast takes you around the world to gain different perspectives from industry leaders in all niches. They share their stories, struggles, and wins in business. Tune in today and grab golden nuggets to implement in your life and business.</p><p>Leaving the United States and eventually becoming a CEO in Costa Rica has had many learning moments. Richard Blank shares how he runs his 15-year call-center company in Costa Rica. Hear how he strives to build community enhancing people’s lives and providing a stimulating environment where his team builds momentum before going into the grind of making calls. Richard shares both logical and specialty advice for entrepreneurs. Don’t miss this one! </p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #smallbusinesschronicles #strategicadvisoryboard</p><p>strategic advisory board, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Strategic Advisor Board Podcast. Fortune Favors the Brave. Energy of Business Moments with Richard Blank. Ep230</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/ivnLo59gTM0?si=g2TAwk7H_ua7nc4U">https://youtu.be/ivnLo59gTM0?si=g2TAwk7H_ua7nc4U</a></p>]]></description>
         <enclosure url="https://youtu.be/ivnLo59gTM0?si=g2TAwk7H_ua7nc4U" />
         <pubDate>2024-06-10 22:03:49 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3023623171</guid>
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         <title>Strategic Business Advisors Podcast. A nearshore outsourcing conversation with a game changer Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3024930261</link>
         <description><![CDATA[<p><br/></p><p>Strategic Business Advisors By Cary Prejean</p><p>Conversations with business owners, business coaches and other thought leaders in industry to discover what they’re seeing in business in terms of:</p><p>Recurring problems/breakdowns and solutions used to address them.</p><p>Best practices in their business</p><p>New trends/technology emerging in business</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/1ctLoFKjzRo">https://youtu.be/1ctLoFKjzRo</a></p><p>Listen in for the latest trends.</p><p>In this interview with Richard Blank, Founder and CEO of Costa Rica's Call Center, we discuss his journey from growing up in Philadelphia to starting a call center in Costa Rica.  Richard shares his rich experience in starting and scaling a business, his management style, his priority to take care of customers and methods he uses to keep it all fun.  Very interesting conversation.  A very interesting gentlemen, who appreciates the contribution his  employees are and has some insight into building lasting relationships.</p><p>Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #smallbusinesschronicles #StrategicBusinessAdvisors</p><p>Strategic Business Advisors, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>A nearshore outsourcing conversation with a game changer Richard Blank.Strategic Business Advisors Podcast.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/1ctLoFKjzRo">https://youtu.be/1ctLoFKjzRo</a></p><p><br/></p>]]></description>
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         <pubDate>2024-06-11 20:40:24 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3024930261</guid>
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         <title>Street Smart Business Leaders Podcast. Understanding virtual consumers mindset with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3028458645</link>
         <description><![CDATA[<p><br/></p><p>On Street Smart Business Leaders, your host, Michon Ellis, encourages entrepreneurs and business leaders to share their expertise and stories of adjusting to ever-evolving consumer habits. We cover topics like business challenges, client success stories, and of course, how and what products our guests are passionate about. We also let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.</p><p>Episode #16. Your host, Michon Ellis, talks with Richard Blank of Costa Rica Call Center. Costa Rica Call Center is a state-of-the-art BPO telemarketing outsource company. CRCC's crew is bilingual and capable of handling any size BPO while offering expansion or staying in contact of customers without stress or added time to hire and train telemarketers yourself.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/36rIzAlj4c0">https://youtu.be/36rIzAlj4c0</a></p><p>Michon Ellis:</p><p>Entrepreneur, Chief Marketing &amp; Communications Officer; Growth Driver, GTM Strategist - Former McDonald’s Director of Global Communications</p><p>A growth-oriented Chief Communications Officer with more than 25 years of global and domestic corporate communications and public relations experience. </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #smallbusinesschronicles #Street SmartBusinessLeadersPodcast #Michon Ellis</p><p>Michon Ellis, Street Smart Business Leaders Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Understanding virtual consumers mindset with Richard Blank. Street Smart Business Leaders Podcast. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/36rIzAlj4c0">https://youtu.be/36rIzAlj4c0</a></p>]]></description>
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         <pubDate>2024-06-14 19:36:40 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3028458645</guid>
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         <title>The Successful Quitters podcast. North American telemarketing style in Central America with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3032412467</link>
         <description><![CDATA[<p><br/></p><p>"AN AMERICAN SUCCESSFULLY TELEMARKETING FROM LATIN AMERICA" Interview w/ Richard Blank</p><p>WHO IS A "SUCCESSFUL QUITTER"?</p><p>An individual that has overcame obstacles and quit the bad to become successful in their arena. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/hMEUKX-aZbg">https://youtu.be/hMEUKX-aZbg</a></p><p>As an entrepreneur, I have found myself looking for support in different podcasts. Some of my toughest moments, when I found no  answers from the people that surrounded me, I was able to find what I was looking for in a conversation I heard through Spotify. As I continue to grow in my entrepreneurial journey, I want to provide a safe space, where people can find their answers through our interviews. They say that "once a quitter, always a quitter, " but I say that "without quitting the bad habits, there is no growth". I hope to encourage one another, and rise to the top together!</p><p>Sara Nunez Bee</p><p>Sara Nunez interviews Richard Blank, who shares his unique journey from the United States to Costa Rica and his experiences in telemarketing and restoring jukeboxes. Richard discusses the challenges and rewards of telemarketing, the importance of building rapport with customers, and strategies for dealing with rejection. He also shares his passion for restoring jukeboxes and his plans for the future, including creating educational toys for children. Throughout the conversation, Richard emphasizes the power of manners, energy, and listening in sales. The episode concludes with Richard's contact information for those interested in connecting with him.</p><p>CHAPTERS:</p><p>00:00 Introduction and Icebreaker</p><p>00:33 Fun Questions</p><p>01:09 Time Travel and Immortality</p><p>02:50 Introduction of Guest</p><p>03:20 Guest's Background and Move to Costa Rica</p><p>04:03 Childhood and Early Life</p><p>07:12 Relationship with Parents</p><p>08:51 Sports and Hobbies</p><p>09:24 Transition to Telemarketing</p><p>10:46 Passion for Restoring Jukeboxes</p><p>12:23 Telemarketing Strategies</p><p>15:03 Taking the Leap of Faith</p><p>17:59 Delivering the News to Parents</p><p>19:32 Finding Love in Costa Rica</p><p>21:25 Language Barrier in Telemarketing</p><p>23:17 Challenges and Rewards of Telemarketing</p><p>24:37 Passion for Jukeboxes and Pimble</p><p>26:41 Price Range of Jukeboxes</p><p>28:04 Telemarketing Tips</p><p>30:15 Importance of Building Rapport</p><p>32:29 Dealing with Rejection in Sales</p><p>33:37 Maintaining a Positive Attitude</p><p>34:46 The Power of Manners and Energy</p><p>36:18 Understanding the Customer's Perspective</p><p>37:20 The Importance of Listening</p><p>38:37 Giving Back through Scholarships</p><p>40:12 Teaching Children through Play</p><p>41:28 The Future and Goals</p><p>46:22 Conclusion and Final Thoughts</p><p>50:39 Contact Information</p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #smallbusinesschronicles #successfulquitterspodcast #Saranunezbee</p><p>Sara Nunez Bee, Successful quitters podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>North America sales style in Latin America with Richard Blank.The Successful Quitters podcast.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/hMEUKX-aZbg">https://youtu.be/hMEUKX-aZbg</a></p>]]></description>
         <enclosure url="https://youtu.be/hMEUKX-aZbg" />
         <pubDate>2024-06-19 14:37:38 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3032412467</guid>
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         <title>The Swamp Talk Podcast. An awesome vintage pinball machine collector in Costa Rica joins the show!</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3036631454</link>
         <description><![CDATA[<p><br/></p><p>Hosted by the Dillon Street Boys (Sean Miller &amp; Corey Busch, and Bret), three buds from the swamps of Brattlebrook who had a couple of drinks, and made a podcast. Hear about stupid people doing stupid things, facts about things you didn't know, things you don't care to know, but now you do. The boys have also started to invite other guests to join them. Meet new people while also hearing about dumb stuff. We are Podcasters, wrestlers and park rangers!</p><p>Episode 68. We are joined by the awesome Richard Blank, CEO. In this episode we talked about Richard's pinball machine collection, which is the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America, and how Richard got started in career. Then we got to our usual shenanigans, like jobs, a man who got stuck in a pizza shop, Elon Musk's step mother-sister, Halloween, an Irish guy who bought a plane ticket to find his lost luggage, a guy who ran from police on a riding mower, and so much more!</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/AjYjKYGMf90?si=GSDyGiGFfP6HYzAA">https://youtu.be/AjYjKYGMf90?si=GSDyGiGFfP6HYzAA</a></p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #smallbusinesschronicles #successfulquitterspodcast #Swamptalk #dillonstreetboys</p><p>dillon street boys, swamp talk podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>The Dillon Street Boys. The Swamp Talk Podcast guest Richard Blank Costa Rica's Call Center.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/AjYjKYGMf90?si=GSDyGiGFfP6HYzAA">https://youtu.be/AjYjKYGMf90?si=GSDyGiGFfP6HYzAA</a></p>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=AjYjKYGMf90" />
         <pubDate>2024-06-24 18:52:46 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3036631454</guid>
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         <title>Think a Neurodiversity Journey. Take A Leap &amp; Transform through the art of speech with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3039809133</link>
         <description><![CDATA[<p><br/></p><p>My name is Joseph K Muscat and my purpose is to bring you through a journey of Neurodiversity awareness and skillsets in the workplace and with entrepreneurs. This is all about transforming our mindset, finding purpose, discovering our superpowers, setting clear goals and creating solutions that will increase productivity and profitability by becoming more inclusive and diverse.</p><p>We all should know how to learn tonality and how to read people, especially over the phone. This is why I am happy to welcome Richard Blank to the podcast on episode 48. Richard is the CEO of the largest Costa Rica Call centre.  Richard has such a use of language that he naturally uses and trainers over 10,000 employees.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/baQakoEZdgI">https://youtu.be/baQakoEZdgI</a></p><p>Every two weeks, my purpose is to bring you through a journey of Neurodiversity awareness and skillsets in the workplace and with entrepreneurs. This is all about transforming our mindset, finding purpose, discovering our superpowers, setting clear goals and creating solutions that will increase productivity and profitability by becoming more inclusive and diverse.</p><p>Do You feel you have a journey that you can share with our Take a Leap &amp; Transform community?</p><p> </p><p>1. We are looking for Neurodivergent talent to share their experiences.</p><p> </p><p>2. We are looking for business leaders and coaches who can deliver DEI&amp;B solutions to businesses.</p><p> </p><p>3. We are looking for mindset professionals who can empower Nuerodivergent talent</p><p>Together we engage on how to develop and use such language and then jump into how business leaders can inspire and motivate through inclusion principles and practices.</p><p>I illustrate how my new venture came about and to do that I have to tell you a bit more about myself and my journey. Hopefully, this will inspire you to accept yourself for who you are and you will be able to relate.</p><p>Throughout my extensive experience in entrepreneurship and various professional roles, I have encountered three significant challenges that have shaped my understanding of the importance of fostering Neurodivergent talent. Firstly, the lack of awareness and understanding among employers and managers regarding the unique thinking and working styles of individuals with Neurodivergent traits. Secondly, the need for comprehensive knowledge and strategies to provide appropriate accommodations, support, productivity strategies, and coaching tailored to Neurodivergent individuals. Lastly, the absence of management awareness, skills, and resources to effectively foster and cultivate Neurodivergent talent for the long-term benefit of both the individual and the company as a whole.</p><p>I help companies, entrepreneurs and individuals develop strong:</p><p>- Project Management Practices</p><p>- grow their business with Business Development</p><p>- Leadership Development</p><p>- Productivity Strategies</p><p>And I help develop Management create policies, communications, systems and strategies in living with and working with neurodiversity employees or individuals with Learning Difficulties</p><p>(i.e. dyslexia, dyscalculia, working memory, etc)</p><p>These challenges have inspired me to dedicate my time to self-improvement and acquiring the necessary knowledge and skill set to overcome these obstacles. As someone who has personally experienced learning difficulties, I have become a passionate advocate for individuals facing similar challenges and a valuable resource for business owners seeking guidance in implementing transformative changes to accommodate Neurodivergent talent.</p><p>Richard Blank</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#Neurodiversity #JosephKMuscat #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO </p><p>Neurodiversity, Joseph K Muscat, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Take A Leap &amp; Transform: A Neurodiversity Journey Podcast.The Art of Speech With Richard Blank.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/baQakoEZdgI">https://youtu.be/baQakoEZdgI</a></p>]]></description>
         <enclosure url="https://youtu.be/baQakoEZdgI" />
         <pubDate>2024-06-27 12:48:10 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3039809133</guid>
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         <title>Talking with the Experts podcast with Rose Davidson. A wellspring of knowledge with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3040998584</link>
         <description><![CDATA[<p><br/></p><p>Dive into the universe of unparalleled expertise with "Talking with the Experts," a top-tier podcast that stands as an oracle of wisdom in the ever-evolving digital landscape. Launched in July 2020, the podcast has rapidly ascended the ranks, now boasting over 35,000 global listeners and holding a prestigious spot in the top 5% of all podcasts worldwide. </p><p>In this episode, call centre expert Richard Blank provides advice on leadership, corporate culture, outsourcing, and success. He emphasises the importance of having a solid corporate culture and outlines how outsourcing can help call centres become more successful.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/56odkh_YZ3I">https://youtu.be/56odkh_YZ3I</a></p><p>Hosted by the trailblazing Rose Davidson, a mentor and strategist with an undeniable knack for spotlighting thought leaders, the podcast has become an essential resource for service-based entrepreneurs aiming to dominate their niche. With a prolific portfolio of over 500 expert interviews, the show offers invaluable insights into an array of disciplines—be it marketing, technology, wellness, or leadership.</p><p>What sets "Talking with the Experts" apart is its commitment to not just inform, but to empower. Each episode is a masterclass in itself, meticulously curated to provide actionable steps for achieving greatness in your professional life. Tune in to tap into a wellspring of knowledge, replete with strategies, tips, and real-world advice that can catapult your brand to the forefront of your industry.</p><p>Unlock the doors to success. Visit <a rel="noopener noreferrer nofollow" href="https://talkingwiththeexperts.com">https://talkingwiththeexperts.com</a> and subscribe to elevate your entrepreneurial journey.</p><p>We know how hard it is to grow your business, especially when you're surrounded by competitors aiming for the same goal as yourself. This podcast will give tips and strategies on managing a successful company that can help any entrepreneur succeed in their endeavour of building up an empire - if they use them!</p><p>Join successful business owners and me as we discuss creating additional revenue streams, building customer loyalty, and effectively marketing and selling your product or service.</p><p>But don't take my word for it--check out the episodes now :)</p><p>“Talking with the Experts”</p><p>Welcome to “Talking with the Experts,” your go-to podcast for insightful, engaging, and actionable advice from the leading minds in the business world. Launched in July 2020, this podcast has quickly risen to prominence, ranking in the top 100 in Australia and the top 20 in New Zealand. With over 500 episodes, we have become a trusted source of knowledge and inspiration for entrepreneurs, business owners, and professionals around the globe.</p><p>Talking with the Experts</p><p>Ranked top 5% globally</p><p>Top 100 Australia</p><p>Top 20 New Zealand</p><p>Our Mission</p><p>At “Talking with the Experts,” our mission is simple: to empower you with the expertise you need to succeed. We believe that learning from the best can make all the difference in your business journey. That’s why we bring you candid conversations with industry leaders, successful entrepreneurs, and innovative thinkers who share their secrets to success, lessons learned, and tips for navigating the ever-changing business landscape.</p><p>Why Listen to Us?</p><p>– Expert Guests: We feature renowned experts who provide real-world advice and share their personal stories.</p><p>– In-Depth Interviews: Our interviews go beyond surface-level tips, delving deep into the strategies and mindsets that drive success.</p><p>– Actionable Insights: Each episode is designed to give you practical takeaways that you can implement immediately.</p><p>– Inspiration: Hear from those who have faced challenges and emerged stronger, offering you the motivation to keep pushing forward.</p><p>About Rose Davidson</p><p>Rose Davidson is a passionate advocate and influential voice in the realm of domestic and family violence awareness. As the co-founder of Healing Through Love, a dedicated social enterprise, Rose works tirelessly to shift perceptions and provide support to those affected by domestic violence. Her unwavering commitment to making a difference in the community is evident in every initiative she undertakes.</p><p>In addition to her advocacy work, Rose is the creative force behind the successful podcast, Talking with the Experts. Since its launch in July 2020, the podcast has produced over 500 episodes and has ranked in the top 100 in Australia and the top 20 in New Zealand. With a focus on delivering valuable insights and expert advice, Rose has created a platform that educates, engages, and inspires listeners from all walks of life.</p><p>Through her work, Rose Davidson embodies resilience, compassion, and a relentless drive to foster positive change. Her dedication to her causes, combined with her ability to connect deeply with her audience, makes her a respected leader and a beacon of hope for many</p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#talkingwiththeexperts #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Talking with the experts, Rose Davidson, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Talking with the Experts 2022 EP #347 Richard Blank - Leadership and having a strong corporate culture</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/56odkh_YZ3I">https://youtu.be/56odkh_YZ3I</a></p>]]></description>
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         <pubDate>2024-06-28 21:01:58 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3040998584</guid>
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         <title>The Talkspan Podcast by Palindrome Communications. Empathy, digital marketing &amp; call centers with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3044561958</link>
         <description><![CDATA[<p><br/></p><p>Palindrome -Let's talk about the future of blogs for businesses. Over 20 Years Of Combined Experience In Research-Driven Writing.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/f_dmjjBj_Yo?si=153j8EWKCjC5v4HR">https://youtu.be/f_dmjjBj_Yo?si=153j8EWKCjC5v4HR</a></p><p>We have a proven methodology for research which includes using a network of advisors, carrying out surveys, using technology tools, and referring to some of the latest reports in the field.We study your business and produce written content for your industry, sector, and objective. Through timely and valuable content, companies can position themselves as leaders in their respective industries. Content creation can be an arduous process. Palindrome provides writing services at your fingertips.A palindrome is a phrase, sequence, or word that reads the same forwards and backwards (example: nurses run or madam). It stands for balance, competence, symmetry and constructing something with skill. Our core team is made up of veteran content writers and copywriters. </p><p>Khalid Fadzillah comes from a background in branding, content and copywriting and has done work for both small and large brands. He has been involved in the creation of content for businesses in a variety of industries including HR, property, healthcare, interior design, and more. As a speaker, he’s also delivered findings from research conducted in the field. He is one of the co-founders of Palindrome, a writing service.</p><p>Rauf Fadzilla served as a digital content producer at New Straits Times, as a senior copywriter and strategist with digital marketing agencies and even mentored startups at AT&amp;T’s Malaysia Developers Day (MYDD). Rauf is one of the co-founders of Palindrome, a writing service. Looking for writers to produce content on a monthly basis? We have an entire dedicated team! We come up with content strategy, direction, content ideas, and produce your content inhouse with your business in mind.We’ve handled content for a variety of industries. Try our writing services today using our on-demand writing platform.</p><p>Lobbying internal and external stakeholders to bring about change in the overall narrative</p><p>We believe that narratives are dynamic and that for every overarching meta narrative out there, a counter narrative is waiting behind it. We use our expertise in communications, journalism, and research to identify key terms and topics that shape regional narratives in Southeast Asia.</p><p>How we work</p><p>Working to build change through Business Strategy and Tactical Communication</p><p>Business communication strategy</p><p>Building new viewpoints through strategic business thinking</p><p>Tactical communication</p><p>Developing tactical communication components and leveraging current issues</p><p>Palindrome reworked the narrative of Bursa Malaysia Academy’s equities and derivatives e-courses to enhance flow and learner progression.</p><p>Reworked the narratives for papers from the social sciences faculty for journal submissions. Topics were on social issues such as abandoned children and human trafficking.</p><p>Palindrome was involved in building a narrative for digital wallet app around empowering migrant workers with cross-border transfer of finances.</p><p>Discover The Power Of Words With The Semantic Sentiment Index (SSI)</p><p>Palindrome’s SSI analyzes the sentiments behind key business terms, revealing their influence on narratives and market perceptions. Stay informed and strategically shape your communication with insights from our groundbreaking study.</p><p>Raising The Bar For Global Business Narratives</p><p>The Semantic Sentiment Index (SSI) is Palindrome’s pioneering initiative to track and analyze the sentiments associated with specific words and how they impact business narratives. Conducted periodically, this study gauges industry sentiments and scores words based on their effectiveness and resonance within the business landscape. The SSI provides valuable insights for companies looking to refine their narratives, offering a benchmark for the most impactful language to use in corporate communication. By staying attuned to global narrative trends, businesses can better connect with their audiences and drive meaningful engagement.</p><p>Writing Services With Relevant, Reliable Research</p><p>A palindrome is a phrase, sequence, or word that reads the same forwards and backwards (example: nurses run or madam). It stands for balance, competence, symmetry and constructing something with skill. Our core team is made up of veteran content writers and copywriters. </p><p>Looking for writers to produce content on a monthly basis? We have an entire dedicated team! We come up with content strategy, direction, content ideas, and produce your content inhouse with your business in mind.</p><p>We’ve handled content for a variety of industries. Try our writing services today using our on-demand writing platform.</p><p>Our Leadership Team (More Than 20 Years Of Combined Experience In Content)</p><p>Khalid Fadzillah</p><p>Khalid comes from a background in branding, content and copywriting and has done work for both small and large brands. He has been involved in the creation of content for businesses in a variety of industries including HR, property, healthcare, interior design, and more. As a speaker, he’s also delivered findings from research conducted in the field. He is one of the co-founders of Palindrome, a writing service. </p><p>Rauf Fadzillah</p><p>I’ve served as a digital content producer at New Straits Times, as a senior copywriter and strategist with digital marketing agencies and even mentored startups at AT&amp;T’s Malaysia Developers Day (MYDD). Rauf is one of the co-founders of Palindrome, a writing service. </p><p>Technical Lead</p><p>Talhah Fadzillah</p><p>Talhah comes from a background in creative media, content, art direction, HR and events. He is one of the co-founders of Palindrome, a writing service. </p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#TalkspanPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Talkspan Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/f_dmjjBj_Yo?si=153j8EWKCjC5v4HR">https://youtu.be/f_dmjjBj_Yo?si=153j8EWKCjC5v4HR</a></p>]]></description>
         <enclosure url="https://www.youtube.com/watch?v=f_dmjjBj_Yo" />
         <pubDate>2024-07-03 19:37:00 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3044561958</guid>
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         <title>The Teatime with Miss Liz Podcast. Enjoying a hot cup with our Costa Rican expat guest Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3048055060</link>
         <description><![CDATA[<p><br/></p><p>Miss Liz Serves a different T-E-A with a humanitarian mission approach.   </p><p>Miss Liz page is to share and promote all fundraising events and to bring awareness to services who support her vision on making a difference with one cup of a tea at a time.</p><p>IMMERSE YOURSELF IN THE ENLIGHTENING WORLD OF REAL-LIFE T.E.A (TEACHING EDUCATIONAL AWARENESS) AS WE SAVOR THE DELIGHTS OF TEA AND KNOWLEDGE IN UNISON.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/u114-x0TJ0o">https://youtu.be/u114-x0TJ0o</a></p><p>Engage, rejuvenate, and evolve as we partake in the enriching ritual of tea, a companion through life's diverse passages.</p><p>UNLEASH THE POTENTIAL OF T.E.A</p><p>Ponder this: What does T.E.A represent for you?</p><p>T - Treasure the moments. E- Embrace growth. A- Aspire toward a brighter future</p><p>Miss Liz Teatime</p><p>Embark on a journey with Miss Liz, a trailblazer committed to transforming T.E.A (Teaching Educational Awareness) by reimagining the power of storytelling.</p><p>With appearances in various media outlets and global speaking engagements, Miss Liz is revered for her innovative approach to driving change, empowerment, and action. She embodies the resilience and authenticity within each individual, much like the symbolism of a robust infusion of tea.</p><p>Miss Liz's Tea Parties was first started in 2015. She also created the TeaBag Story Award/ Junior Award along with JC's Wood Creations.</p><p> </p><p>Themes Tea and Food all match together. Miss Liz has done Bacon Tea Party, Chocolate Tea Party, Lemon Tea Party and Strawberry Tea Party to date. This includes dressing up in your best tea dress-up and colour-matching the theme. Fun for all ages, men, women and children, is always welcome. There is a little something for everyone.</p><p> </p><p>Starting in 2019 behind the scenes, then in 2020, virtual teatimes globally came to life with over 350 teatimes under her teapot belt. Miss Liz is spilling teas to bring awareness that we all can make a difference for humanity. In over 65 plus countries, her guests come in virtually from around the globe. Touching over 105 topics ranging from Abuse, Grief, Mental Health, Empowerment, Organizations, Authors, Actors and Leaders.</p><p>?</p><p>Miss Liz is heard, seen and broadcast to multiple platforms through live streaming and recorded pass teatimes., radio stations, apps and podcast locations around the virtual land of the internet and airwaves. Miss Liz is also a content writer for feature business magazine sharing tea in a new perspective way. </p><p>Spilling our authentic teas creates a ripple of difference in others' lives and brings back humanity in a new way. Miss Liz</p><p>Her Mission</p><p>Welcome to Miss Liz T-E-A Media, the groundbreaking platform that thrives on sharing real stories, experiences and opinions. Our mission is to promote empathy and understanding by sharing unique perspectives. We strive to create a community that encourages fruitful discussions and mutual growth. We have collected an array of diverse voices and ideas, so no matter who you are, you are sure to find someone who speaks to you. Join us for a cup of tea and passionate conversation.</p><p>Miss Liz's magic mugs </p><p>Her Vision</p><p>I aim to use storytelling at Miss Liz's T-E-A media source to connect with people and foster community. Through our unique approach, we create content that resonates with each individual, making a meaningful impact in their lives. We believe in the power of stories to bring people together and to inspire change.</p><p>Miss Liz’s Ideal customers are people who are looking for different out of the box experiences through her Tea Parties. Miss Liz’s also hosts Teatime with Miss Liz where she has guest on her Teatime that have created a change in the world ??. Miss Liz has open her platform to any organization, foundations, projects, services and individuals who may not be known to the world. Her ideal customer are ones who would like to be seen through a different layout and make a difference through a cup of tea. Break the stigma silence cycles and patterns that we so often are unaware of. Customer that are open to creative unique layouts that create a difference in the lives of everyone attended a Tea Party or Teatime.</p><p>Miss Liz’s Tea Parties, in business since 2015, is a one-woman powerhouse podcast that serves a diverse audience aged 45-99. We specialize in collaborations, referrals, workshops, speaking engagements, and more. Our mission? To inspire through hard work, dedication, and consistency. We believe in making a difference, one story at a time.</p><p>Miss Liz’s Tea Parties and Teatime are unique one of a kind events. Miss Liz bring a tea experience to a whole new level by bringing in unique themes and menus adding in topics of open discussion with guests from around the globe bringing the flavour to the table making each Tea Party a once in a lifetime journey. Through a new way of leading and serving T-E-A teaching educational awareness of diversity and inclusion across the globe. Miss Liz take you on a journey of connection TeaBag Stories that she has at each of her events. She creates changes and give the ripple effect through a cup of a tea. By bringing in a touch of Miss Liz’s flavour and creatively that thinking out of the box can make a difference. With Miss Liz’s Tea Parties and Teatimes she bring awareness to organizations, foundations, projects, services and individuals who made not always be known or aware of. Miss Liz raises money for different services etc. She break the cycles patterns stigma that is often put in the shadows and brings it to light.</p><p>For more on Miss Liz Tea Parties making a difference check out the website at:</p><p><a rel="noopener noreferrer nofollow" href="http://www.misslizsteatime.com">www.misslizsteatime.com</a></p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#TeatimewithMissLiz #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Teatime with Miss Liz, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Enjoy a hot cup while listening. The Teatime with Miss Liz Podcast with special guest Richard Blank.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/u114-x0TJ0o">https://youtu.be/u114-x0TJ0o</a></p><p><br/></p>]]></description>
         <enclosure url="https://youtu.be/u114-x0TJ0o" />
         <pubDate>2024-07-08 17:01:21 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3048055060</guid>
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         <title>The Adaptive Executive Podcast by Greg Ballard. A Positive Call Centre Culture with Richard Blank. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3050214522</link>
         <description><![CDATA[<p><br/></p><p>Your host, Greg Ballard, talks with Richard Blank of Costa Rica's Call Center. Costa Rica's Call Center is a state of the art BPO Telemarketing outsource company that personally trains call centers across Central America. They are bilingual and professionally trained and they can do the same for your staff.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/nDFhRVW3XXc?si=XhLnezaxHzYkpYO9">https://youtu.be/nDFhRVW3XXc?si=XhLnezaxHzYkpYO9</a></p><p>The Adaptive Executive podcast host, founder, and CEO of Five C Consulting Greg Ballard is based in Northern Virginia. Greg has 25+ years of extensive experience in management and leadership development for start-ups, corporate, entrepreneurial, and faith-based enterprises. Five C Consulting works with a diverse set of clients ranging from mid-size tech companies, large government agencies, military, and non-profits to radically improve strategic investments and organizational performance. Greg has led and managed over 300+ business units and has mentored more than 225 leaders.</p><p>Listen in on “The Adaptive Executive” where they share stories from leading executives and discuss how to keep yourself and your organization adaptive and your employees engaged. In this episode, Greg Ballard and I discuss applying the mindset of being both adaptive as an executive and being innovative at the same time when working though organizational development processes and opportunities. Also hear why asking great questions can really have an impact on your team and the innovation in your organization. Check out the episode now!</p><p>Greg Ballard is the founder and CEO of Five C Consulting, a boutique firm based in Washington, D.C. Metro. His company works with a diverse set of clients ranging from mid-sized tech companies, large government agencies, military, and non-profits to radically improve strategic people investments and organizational performance.</p><p>With over 20+ years of experience, Greg has developed extensive experience in management and leadership development through start-up, corporate, entrepreneurial, and faith-based enterprises. In prior roles, Greg has led and managed business units of 300+ and has personally mentored over 225 leaders. Greg has facilitated 300+ classroom/workshop experiences and organized or supported 1,400 large event experiences.</p><p>Over the past six years, Greg has actively worked with CEO’s, operational executives, mid-level managers, and small business owners to improve their mindset, business habits and overall approach to management and leadership. He has helped executive professionals improve productivity, communicating difficult feedback, navigating politics, influencing, strategic decision making, mindset, designing habits that last and other management and leadership challenges.</p><p>Greg holds an undergraduate degree in Cross-Cultural Communications and has participated in or led eight foreign service trips around the world. Greg is active in his community, a member of a regional chamber, and support of several non-profit organizations.</p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#THEADAPTIVEEXECUTIVE #GREGBALLARD #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>the adaptive executive, greg ballard,  Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>The Adaptive Executive Podcast. Positive Call Center Culture with Richard Blank. Episode 19.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/nDFhRVW3XXc?si=XhLnezaxHzYkpYO9">https://youtu.be/nDFhRVW3XXc?si=XhLnezaxHzYkpYO9</a></p>]]></description>
         <enclosure url="https://youtu.be/nDFhRVW3XXc?si=XhLnezaxHzYkpYO9" />
         <pubDate>2024-07-10 19:06:48 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3050214522</guid>
      </item>
      <item>
         <title>The Art of winning podcast with Ashton Levarek. More Than a Call: Genuine Relationships with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3053090965</link>
         <description><![CDATA[<p><br/></p><p>This is the Art of winning podcast. Ashton has spent the last 21 years working with our nation's most elite athletes, leaders and warriors. Ashton has met men and women that live and even die by the phrase 'failure is not an option.' Join us as we explore the mental disciplines, physical practices, and financial tools employed by the true winners of our time, as well as have fun, exploring success and what it takes to win in this thing called life.</p><p>What it takes to transform a small startup into a successful, people-centric business? In today’s episode, we explore the journey of Richard Blank, who ventured into the world of call centers in Costa Rica, fostering an atmosphere of camaraderie and compassion that turned his company into a family. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/-XQt7QNlH7I">https://youtu.be/-XQt7QNlH7I</a></p><p>From valuable insights on leadership and employee motivation to the power of storytelling in business, Richard's experiences and wisdom offer a unique perspective on building a brand that's not just about numbers, but about connections. Discover how creating an environment of empathy and personal growth can unlock untapped potential in both employees and clients, making business not just profitable, but fulfilling.</p><p>Tune in for a dose of inspiration and actionable advice from a business leader who believes that success is rooted in both self-love and giving back. Episode 116 on the Art of Winning podcast.</p><p>Building a group of financially free veterans, independent leaders, husbands and fathers through superior mindset, training, and investing. From $25k to $90M in rentals The Art of Winning Podcast for more.</p><p>Focused on creating cashflow through strategic real estate investments in order to sponsor Special Operations Veterans as they return home from war. </p><p>Valkere Investment Group. </p><p>Top Real Estate Investing and Investment Properties.</p><p>Funding the fight against PTSD through strategic real estate investments.</p><p>Twenty year Special Operations veteran, Experienced Team Lead with a demonstrated history of working in Special Operations. Skilled in Management, Military Operations, Leadership, Project Management, and Team Building. Strong emergency medical professional with a BS of Sports and Health Science focused in Kinesiology and Exercise Science from American Public University System.</p><p>What it takes to transform a small startup into a successful, people-centric business? In today’s episode, we explore the journey of Richard Blank, who ventured into the world of call centers in Costa Rica, fostering an atmosphere of camaraderie and compassion that turned his company into a family. </p><p>From valuable insights on leadership and employee motivation to the power of storytelling in business, Richard's experiences and wisdom offer a unique perspective on building a brand that's not just about numbers, but about connections. Discover how creating an environment of empathy and personal growth can unlock untapped potential in both employees and clients, making business not just profitable, but fulfilling.</p><p>Tune in for a dose of inspiration and actionable advice from a business leader who believes that success is rooted in both self-love and giving back</p><p>[00:00 – 18:08] Preserving the Art of Communication</p><p>Richard’s success in the call center industry stemmed from his ability to leverage his second language skills for effective communication and relationship-building.</p><p>Call centers retain value through personalized interactions that AI can't replicate, maintaining the importance of human touch and emotional connection.</p><p>Successful telemarketing requires honing soft skills, such as active listening and using descriptive vocabulary to engage customers effectively over the phone.</p><p>Richard aimed to preserve the art of speech in call centers, emphasizing the significance of genuine interactions and relationships for customer satisfaction and business growth.</p><p>[18:09 - 37:48] Creating Connection</p><p>Building rapport through positive tone, empathy, and personalized interaction is essential for effective communication.</p><p>Effective cold calls involve due diligence, individualized approaches, and genuine interest in prospects.</p><p>Integrating games and camaraderie in the workplace fosters teamwork, relaxation, and engagement among employees.</p><p>Identifying deception by analyzing answering speed offers insight into genuine responses during conversations.</p><p>[37:49 – 01:09:27] Embracing Life's Complexities</p><p>The key to effective coaching and motivation lies in establishing personal connections with team members, fostering receptivity and growth.</p><p>Sharing personal stories, triumphs, and experiences is a powerful tool to build rapport and motivate both employees and clients.</p><p>Self-actualization, belief in oneself, and focusing on personal well-being are essential for sustained success and fulfillment.</p><p>Life is like a Rube Goldberg machine, requiring continuous adjustments to ensure elements harmoniously contribute to forward movement and success.</p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#Art of winning #Ashton Levarek #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Art of winning, Ashton Levarek, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>More Than a Call: Genuine Relationships with Richard Blank. The Art of winning podcast with Ashton Levarek. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/-XQt7QNlH7I">https://youtu.be/-XQt7QNlH7I</a></p><p><br/></p>]]></description>
         <enclosure url="https://youtu.be/-XQt7QNlH7I" />
         <pubDate>2024-07-15 01:57:33 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3053090965</guid>
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         <title>Cracking The Entrepreneur Bottleneck with Laurent Notin. A business created on grit by Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3054839057</link>
         <description><![CDATA[<p><br/></p><p>Interviews, Cracking The Entrepreneur Bottleneck. A successful business needs consistency and grit.</p><p>The Secrets of Business Growth from 16 Years of Successful Entrepreneurship with Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/XVp40w1oBm4">https://youtu.be/XVp40w1oBm4</a></p><p>Laurent Notin is a Coach to entrepreneurs, start-up mentor, and the host of Inter:views, Cracking The Entrepreneurship Code podcast. </p><p>Being an entrepreneur is a calling. You either have it in you, or you don’t. There's no alternative. And it’s one of the hardest jobs!</p><p>You’ve got to wear many hats, acquire many skills, and make many decisions – fast. All whilst under extreme pressure to deliver quality work for your clients, take care of your employees, and ensure you don’t run out of cash flow. </p><p> </p><p>Your biggest risk? </p><p>Becoming the bottleneck in your business. </p><p>Many people will tell you it’s cash flow or unsuccessful marketing tactics. But it’s not. </p><p>Having run several SMEs and mentored hundreds of business owners – I can tell you - the biggest risk your business will ever face is YOU!</p><p>Why? Because as the entrepreneur, you are responsible for setting the company’s direction, ensuring everyone follows the course and delivers what’s promised. </p><p>Everything relies on you. </p><p>How much of the bottleneck in your business are you? Log on to my website and take The Bottleneck Index to find out. </p><p>Studying the data and analyzing the charts to decide which part of the business needs delegation could take much time, or the CEO's ego might be stopping them from letting go of certain weights in the business. In this episode with Richard Blank, he tells us how we can navigate that with his 16+ years of business experience.  </p><p> </p><p>100% of Entrepreneurs will eventually be the bottleneck in their business. Not just once, but several times!</p><p>The hardest bit? Identifying you're being one. The easy bit? Getting out of it. And that's all about awareness.</p><p>This podcast is dedicated to getting you unstuck as an entrepreneur. In each episode, I invite seasoned entrepreneurs to speak candidly about how they overcame being the bottleneck in their business.</p><p>I don't just hype up their success. I ask the questions you want the answers to but wouldn't dare ask!</p><p>By listening to these episodes, you'll discover what it means to be a bottleneck, how it manifests, and most importantly, how to get out of it.</p><p>This isn't fluff. We dive deep, get under the hood, and learn what it really takes to blast through the bottlenecks and scale a business.</p><p>A successful business needs consistency and grit from setbacks, letting go of some weights that make you become the bottleneck, embracing change through trials and error while having fun, and not being too hard on yourself.</p><p>However, most entrepreneurs still need help with this. Studying the data and analyzing the charts to decide which part of the business needs delegation could take much time, or the CEO's ego might be stopping them from letting go of certain weights in the business. In this episode with Richard Blank, he tells us how we can navigate that with his 16+ years of business experience.</p><p>Richard Blank has been the Chief Executive Officer of Costa Rica’s Call Center since 2008. He holds a bachelor's degree in Communication and Spanish from the University of Arizona and a language proficiency certificate from the University of Sevilla, Spain. He is a keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony.</p><p>In addition, he was inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students who plan on majoring in a world language at the university level.</p><p>Tune in.</p><p>Key Highlights from The Show</p><p>[03:40] Richard Blank &amp; his collection of Pinball machines &amp; antique Rockola Jukeboxes</p><p>[04:34] Richard’s passion for pinball games</p><p>[07:04] Bottlenecks in business explained</p><p>[10:58] Why Richards's Startup sucked</p><p>[16:35] How he deals with resistance to change in the call center business</p><p>[19:37] Why letting go was his hardest bottleneck</p><p>[25:49] Top 3 growth milestones for the growth of his business</p><p>[33:28] Practical recommendations to other entrepreneurs</p><p>[39:01] How to reach out and connect with Richard</p><p>[40:24] Wrap up and calls to action</p><p>Notable Quotes</p><p>Do not be too hard on yourself.</p><p>Bottleneck is really about letting go of certain weights in your business.</p><p>You are only as good as your options.</p><p>When you are vulnerable, you are powerful.</p><p>Being an entrepreneur isn't just a career; it's a calling that demands resilience, adaptability, and the courage to lead. </p><p>Yet, the journey comes with its unique challenges: Entrepreneurs juggle numerous roles, rapidly acquire diverse skills, and make critical decisions - fast - under the pressure of ensuring client satisfaction, employee welfare, and financial health.</p><p>It's no wonder that the most significant risk to your business is YOU! Not cash flow or marketing tactics. </p><p>It's the risk of becoming the bottleneck in your business. </p><p>With extensive experience running SMEs—spanning 150 employees across three countries—and coaching countless business owners, I've witnessed firsthand that the primary obstacle to a business's growth often lies within the entrepreneurs themselves. When you're stuck, your business mirrors your stagnation. </p><p>Do you recognize yourself here?</p><p> Cannot let go and have difficulties to delegate?</p><p> Lost in operational details, overlooking the strategic vision?</p><p> Sacrificing personal well-being and social time for work?</p><p> Constantly putting out fires instead of focusing on growth?</p><p> Disconnected from your customers and staff?</p><p> Giving more credit to the critical voice in your head?</p><p>Addressing these bottlenecks is where transformation begins.</p><p>As the Bottleneck Coach, I partner with entrepreneurs eager to thrive. Using effective questioning techniques, I help you step back and shift your perspective. </p><p>The myth that entrepreneurs must go it alone is pervasive yet unfounded. True progress requires the right mindset, actionable strategies, and sometimes, a guiding hand. </p><p>My aim? To equip you with the insights and tools to navigate past bottlenecks, unlock the full potential of your venture, and thrive.</p><p>Together, we can propel your business to new heights. </p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#CrackingTheEntrepreneurBottleneck #Laurent Notin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Cracking The Entrepreneur Bottleneck, Laurent Notin, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Cracking The Entrepreneur Bottleneck with Laurent Notin.. The Secrets of Business Growth with Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/XVp40w1oBm4">https://youtu.be/XVp40w1oBm4</a></p><p><br/></p>]]></description>
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         <pubDate>2024-07-16 16:47:05 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3054839057</guid>
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         <title>The Brazilian point of view podcast by Ana Tagliati. Pros and cons of Costa Rica with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3055934095</link>
         <description><![CDATA[<p><br/></p><p>For this week's episode, we have another one from the 'another episode, another country' series with Costa Rica. I invited Richard to talk about moving to Costa Rica, the lifestyle he takes in the country, wildlife, safety, cultural aspects and cuisine.He also gives many tips for visiting Costa Rica, what to see, where to go, do's and don'ts, pros and cons, misconceptions, and much more! Ana Tagliati, Journalist with a Master’s degree from Edinburgh Napier University, and Podcast Producer of The Brazilian point of view podcast.</p><p>p. 165 - Moving to Costa Rica, living a simple and relaxing lifestyle, culture and cuisine, fresh food, wildlife, tips to visit Costa Rica, tourism in the country with Richard Blank</p><p>Ana Tagliati is a 28-year-old Brazilian, who will discuss different matters of daily life and current situations, from a Brazilian point of view. Richard also gives many tips for visiting Costa Rica, what to see, where to go, do’s and don’ts, pros and cons, misconceptions, and much more!</p><p>Recommendation: Remington Steele</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/6S72brdzB3A">https://youtu.be/6S72brdzB3A</a></p><p>Ana Tagliati is a podcast host and producer at The Brazilian point of view, a popular podcast that blends news and storytelling elements, with global appeal. She has a bachelor's degree in law from Faculdade Milton Campos and a master's degree in journalism from Edinburgh Napier University. Ana Tagliati has core competencies in broadcast media and news reporting.</p><p>Ana Tagliati's current role: I have produced and hosted over 170 podcast episodes, successfully sourcing and interviewing international guests, demonstrating adeptness in using advanced recording equipment and editing software, and crafting seamless episode structures through proficient scriptwriting and meticulous audio editing. I have also monitored and managed different social media platforms for podcast and audience development, resulting in an increase in listenership of 71% from 2022 to 2023, according to Spotify statistics. Additionally, I have gained hands-on experience in radio and newspaper production through work placements at Radio Forth, The National Newspaper and BBC Radio Scotland, where I assisted in producing radio bulletins, conducting audio editing, preparing scripts, pitching and creating original compelling stories, and writing multiple news articles weekly. I am passionate about delivering and communicating stories in a simple, straightforward, and engaging manner, and I value collaboration, diversity, and innovation. I can bring diverse perspectives and experiences to the team, as I am fluent in English, Portuguese and Spanish, and have studied and worked in different countries and cultures.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#AnaTagliati #TheBrazilianpointofviewpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Ana Tagliati, The Brazilian point of view podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>The Brazilian point of view podcast by Ana Tagliati p. 165 - Moving to Costa Rica with Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/6S72brdzB3A">https://youtu.be/6S72brdzB3A</a></p><p><br/></p>]]></description>
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         <pubDate>2024-07-17 22:33:55 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3055934095</guid>
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         <title>The business brain podcast by ST Rappaport of LifePix University. A Fun-tastic Workplace Culture with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3056802047</link>
         <description><![CDATA[<p><br/></p><p>ST Rappaport - LifePix University</p><p>If you’re an ADHD entrepreneur who wants to optimize your brain to grow your business with more ease, you’re in the right place. Here we discuss how to optimize ADHD by working on the core of the issue instead of putting on a band-aid. You're brain will learn how to understand time, be organized, get things done efficiently, and more, all while getting the incredible benefits of ADHD!</p><p>Who says work has to be boring? Richard Blank shares with us how he built his cool business and building relationships at the same time. A Workplace Culture via play: Building a Thriving Business Environment.</p><p>Get ready for some real change as with each episode we’ll discuss a real-life challenge, why you might be struggling with it, and give you practical strategies so all areas of your life will improve.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/95glWY7Fdic">https://youtu.be/95glWY7Fdic</a></p><p>Hey! I'm ST Rappaport</p><p>I help ADHD entrepreneurs optimize their brain to grow their business with ease.</p><p>The reason you are struggling with ADHD is because some of your thinking skills are weak.</p><p>You see, thinking is not one big thing. </p><p>Thinking is made up of 28 thinking skills called cognitive functions.</p><p>Naturally, we all have stronger and weaker cognitive functions. These weak cognitive functions can get in our way of doing what we want to do. </p><p>But it doesn't have to stay that way!</p><p>By improving the thinking skills behind the challenging tasks, it all becomes a lot easier. </p><p>Yes, even focusing, time management and impulsivity! </p><p>Subscribe to the channel to learn how to optimize your brain and run your business with more ease. </p><p>Helping ADHD entrepreneurs optimize their brain to grow their business with more ease. | Brain Engineer</p><p>Are you frustrated because your procrastination has led to a loss of business and opportunities? </p><p>Imagine being an ambitious entrepreneur who has found a way to handle clients, business operations AND marketing with ease. </p><p>You actually experience the freedom you started the business for. More time for family and friends. More time to do what you love.</p><p>Not because you're playing it small. </p><p>But because everything is in place.</p><p>Podcast episodes for the next 3 months are recorded.</p><p>Marketing emails for the next month are written. </p><p>And short-form social media videos? Those were done ages ago!</p><p>You connect with your clients in a way that others haven’t been able to. You understand them in deeper ways and serve them in the best way possible. Your clients get such high results that referrals are always coming in.</p><p>And when those new clients come in? The onboarding process is smooth and meaningful. You focus on building the relationship right away because you don’t have to get bogged down with administrative tasks. </p><p>Although you know problems will arise (‘cuz that’s part of life!), you never have to worry about them. You know you're equipped to deal with any challenging situation and will figure out a creative solution quickly. </p><p><br/></p><p>The business brain podcast , ST Rappaport, LifePix University, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>A Fun-tastic Workplace Culture with Richard Blank.The business brain podcast by ST Rappaport of LifePix University. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/95glWY7Fdic">https://youtu.be/95glWY7Fdic</a></p><p><br/></p>]]></description>
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         <pubDate>2024-07-18 17:57:10 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3056802047</guid>
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         <title>The Business Of Meetings Podcast hosted by Eric Rozenberg.How to Leverage Call Centers with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3058784347</link>
         <description><![CDATA[<p><br/></p><p>The #1 podcast for business owners in the meetings and events industry, </p><p>The Business Of Meetings Podcast. If you are an independent business owner in the meeting and event space, this podcast is for you! Your host, Eric Rozenberg has created this show to bring you strategies, tips, and tactics to help your business grow. With more than 20 years in the event industry and planning events for Fortune 100 companies, Eric is prepared to let you in on the insider tactics so you can be successful too!</p><p>Richard has had an amazing journey! In this episode 116, he talks about call centers, sales, people retention, life, and entrepreneurship. He explains how to leverage call centers to connect better with your customers and grow your business. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/DmEuOj1nuRQ?si=j1ozp_byHoT2tAf7">https://youtu.be/DmEuOj1nuRQ?si=j1ozp_byHoT2tAf7</a></p><p>Dedicated to offering content to business owners in the Meetings &amp; Events Industry, Event Business Formula features original interviews from The Business of Meetings Podcast and other videos of interest.</p><p>Richard’s journey</p><p>rce company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#Event Business Formula #TheBusinessOfMeetingsPodcast #EricRozenberg #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Event Business Formula, The Business Of Meetings Podcast, Eric Rozenberg Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Event Business Formula presents: The Business Of Meetings Podcast hosted by Eric Rozenberg. How to Leverage Call Centers with Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/DmEuOj1nuRQ?si=j1ozp_byHoT2tAf7">https://youtu.be/DmEuOj1nuRQ?si=j1ozp_byHoT2tAf7</a></p>]]></description>
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         <pubDate>2024-07-22 12:43:52 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3058784347</guid>
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         <title>The Dead Pixels Society podcast. Mastering Customer Service Excellence with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3059608179</link>
         <description><![CDATA[<p><br/></p><p>This podcast is for a business-to-business audience of entrepreneurs and companies in the photo/imaging retail, online, wholesale, mobile, and camera hardware/accessory industries.</p><p>Embark with us on a journey to the heart of entrepreneurship as Richard Blank shares the vibrant tale of his rise to business success in Costa Rica. From his early days as a Spanish major, Blank's path diverged from family expectations, leading him to the lush tropics where he cultivated a top-tier bilingual call center. His story is one of embracing individuality, with a healthy dose of risk-taking, as he lays bare the trials and triumphs of building a business anchored in empathy and the genuine acknowledgment of his team's dedication.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/TIUS4cl829g">https://youtu.be/TIUS4cl829g</a></p><p>In our dialogue, Blank unveils the crucial role of interpersonal relationships in business development and the art of fostering a customer service ethos that prizes personalized interactions over rote transactions. His approach to leadership—judging performance over a season and embedding 30-second checkpoints in conversations—reveals a philosophy that sees beyond the numbers to the people and passion that drives enduring success.</p><p>MAY 02, 2024 RICHARD BLANK SEASON 5 EPISODE 164. Blank discusses his philosophy of workplace dynamics, emphasizing the symbiosis of discipline and understanding in nurturing a growth-centric environment. He underscores the enduring value of human engagement in an age where automation often overshadows the personal touch. </p><p>The Dead Pixels Society podcast</p><p>Published By Gary Pageau</p><p>News, information and interviews about the photo/imaging business. This is a weekly audio podcast hosted by Gary Pageau, editor of the Dead Pixels Society news site and community.</p><p>Gary Pageau is principal of InfoCircle LLC, continuing his marketing communications career. InfoCircle LLC is a marketing and communications consulting firm, specializing in business-to-business markets. For nearly 25 years, he was with PMA International, serving most recently as Publisher, Content Development and Strategic Initiatives. His primary responsibilities included overseeing the Association’s editorial department, marketing research unit, education and corporate relations department.</p><p>Gary Pageau: As the editor-in-chief of Dead Pixels Society, the leading photo/imaging industry newsletter and website, I combine my passion for photography and storytelling with my expertise in market research, media relations, and publishing. For over six years, I have been creating and editing engaging and informative content that reaches thousands of readers and subscribers across various platforms, including digital and social media.</p><p>Gary Pageau is also the owner of InfoCircle LLC, a content marketing company that provides services for small businesses, such as social media marketing, corporate communications, industry research, and email marketing. He has helped several clients achieve their business goals by developing and implementing effective marketing strategies, such as launching new products, entering new market segments, and increasing sales and growth. Additionally, he is an adjunct professor at Jackson College, where he teaches entrepreneurship 101 to inmates in Michigan correctional facilities, sharing his knowledge and experience in starting and running a business</p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#GaryPageau #deadpixelssociety #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Gary Pageau, dead pixels society,  Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Mastering Customer Service Excellence with Richard Blank. The Dead Pixels Society podcast by Gary Pageau.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/TIUS4cl829g">https://youtu.be/TIUS4cl829g</a></p><p><br/></p>]]></description>
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         <pubDate>2024-07-23 12:42:50 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3059608179</guid>
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         <title>The Orchid Black Dirt Podcast by Jim Barnish, Jr.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3059812146</link>
         <description><![CDATA[<p> A Pass to pitch using a positive escalation with Richard Blank</p><p>A new kind of Business Podcast built to Grow Smart &amp; Maximize Business Value. Have you ever wondered why other podcasts ask the same questions over and over again, expecting the same answers? And have you ever wondered why you only ever hear the same answers...? Not on THIS show!</p><p>The Dirt is about getting real with businesses about the true state of their companies and going clear down to the dirt in solving their core needs as a business. Dive deep with your host Jim Barnish as we uncover The Dirt with some of the world's leading brands.</p><p>Episode 17: Bootstrapping his way from just a desk and a single account to a large successful call center in Costa Rica, Founder and CEO Richard Blank joins Jim Barnish on this episode to share his insight on effective communication strategies, investing in his teams, and the power of positive escalation.</p><p>With a track record for successful sales and training programs, Richard walks us through his key communication strategies that are beneficial not just for landing a sale, but also for every relationship in life. They discuss soft skill training instead of just hitting the sales goals; his “buffer boomerang technique” that keeps conversations constructive; “positive escalation” that builds relationships and pipelines, and boosts morale among teams; and how to hone your listening skill with “phonetic, micro expression reading.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/aofHSv9Vnxk?si=N8jwTrWOVedm9KdU">https://youtu.be/aofHSv9Vnxk?si=N8jwTrWOVedm9KdU</a></p><p>Orchid Black’s approach is centered on transformative leadership that not only envisions but actively realizes tangible returns. From the outset, we harness strategic and operational expertise to convert potential into prosperity. As we integrate into your team, our seasoned fractional executives drive impactful change focused on enhancing your business’s bottom line. Our commitment is deeply rooted in a shared success model — we only triumph when you do.</p><p>Join their conversation on reducing attrition by helping people grow, and in turn, growing the business.</p><p>3 Key Takeaways</p><p>Invest in your teams not as a means to an end, but as individuals who will pay it forward in the organization for years to come. Have faith in your people. Use effective communication techniques that will not only land a sale, but build relationships that will last. Positive escalation is the practice of building (real) relationships with everyone in the organization that you speak with. Do this right, and you will stand out from every other person calling that company.</p><p>Orchid Black’s X-factor multiplier is its people. We use our collective business intellect, insights and experience to interpret client company data and give it insight. Then, with this knowledge, our operators clear a path to alignment, healthy growth and results-driven success.</p><p>Jim Barnish, Jr</p><p>Founding Managing Partner</p><p>Over the past twenty years, I've immersed myself in the tech industry, growing companies as an entrepreneur, operator, and consultant. At the helm of Orchid Black, my team and I specialize in propelling SaaS and tech-forward companies into new realms of growth and value.</p><p>Our mission at Orchid Black is clear: to leverage our unparalleled track record to maximize growth and enterprise value. With a deep understanding of the tech landscape and a strategic approach, we navigate through the complexities of scaling businesses, ensuring our partners not only grow but thrive in competitive environments.</p><p>My expertise lies in strategically positioning tech companies for success, from crafting and implementing innovative go-to-market strategies to managing the intricacies of mergers &amp; acquisitions and fine-tuning operations through revenue operations. This focus is the cornerstone of my approach, guiding tech-forward companies to sustainable growth and industry leadership.</p><p>Industry &amp; Type Expertise</p><p>Startups</p><p>VC</p><p>PE</p><p>SaaS</p><p>Mastery and Unique Skills</p><p>Design Thinking</p><p>Launches &amp; GTM</p><p>Mergers &amp; Acquisitions</p><p>RevOps</p><p>Startups</p><p>Strategy</p><p>Value Creation Assessment (VCA)</p><p>We start by dissecting market’s complexities to unearth authentic opportunities for growth. We meticulously evaluate your market position, customer dynamics, competitive landscape, and technological capabilities through the trained eye of an investor. This comprehensive analysis yields a clear strategy for both immediate growth and sustained expansion.</p><p>From the Outside Looking in:</p><p>A network of competing factors</p><p>We analyze all external factors that put pressure on the company, including competition, industry trends, and customer demands, and identify strategies to mitigate risk</p><p><br/></p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#TheOrchidBlack #DirtPodcast #Jim Barnish #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>The Orchid Black, Dirt Podcast, Jim Barnish,  Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>A Pass to pitch using a positive escalation with Richard Blank. The Orchid Black Dirt Podcast by Jim Barnish, Jr.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/aofHSv9Vnxk">https://youtu.be/aofHSv9Vnxk</a></p><p><br/></p>]]></description>
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         <pubDate>2024-07-23 20:28:14 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3059812146</guid>
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         <title>The Dumb Cool Weird Podcast by Wes Walker and Nick Zervas.  Entertainment and Costa Rica - Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3060554864</link>
         <description><![CDATA[<p><br/></p><p>It is a podcast that covers old movies from the 20th century that are funny and ridiculous. We cover what is dumb, cool, and weird about each movie. We are raw and don't show mercy!! A podcast that covers everything and anything Dumb, Cool, and Weird. A little something for everybody! </p><p>DCW Podcast Episode 39</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/gl1GGAlwVZY">https://youtu.be/gl1GGAlwVZY</a></p><p>Nick Zervas</p><p>Nick is a guy who loves sidewalk slammers and talking serious smack</p><p>Wes Walker</p><p>Wes is a filmmaker from Atlanta and a guy who loves to do some ill-🤬 stuff. </p><p>W.L. Walker</p><p>Learn more about local Atlanta Filmmaker W.L. Walker and his unique style of film-making. Retro-inspired and creatively made. </p><p>Retro-Inspired and Creatively Made! Let Me Bring Your Project To Life!</p><p>Shoot me an idea and a budget and I'll get back to you soon. I'm excited to bring my brand of filmmaking for your project.</p><p>Retro Rad Films</p><p>Created by W.L. Walker in 2016, His dream was to make unique films with a nostalgic feel to bring his viewers back to what they loved while also bringing something new to show them. Flash forward to now and he still holds that promise.</p><p>W.L. Walker is a local Atlanta filmmaker. He has done work in the camera department, the Locations Department, and the production office. He has directed and co-directed numerous shorts, sketches, and music videos (including directing music videos for Emmanuel Hudson for LOL Network). His purpose is to bring a new perspective on cinema to his work and also keep it original with his style. His influences are that of cinema from the 70s and 80s with inspiration from early 90s filmmakers like Kevin Smith and Richard Linklater.   </p><p>About Retro Rad Films</p><p>Started as an idea about making original films with a nostalgic touch that is modern and original and now has grown into a production company that works in different areas of filmmaking.</p><p>Director</p><p>Stretch Budget </p><p>$700 a day</p><p>Low Budget Video</p><p>$1000 a day</p><p>Regular Budget Video</p><p>$2000 a day</p><p>Short Film, Music Video, Corporate or Industrial</p><p>Feature Film</p><p>(Email About Price and Budget)</p><p>Editing and/or Color</p><p>Low Budget Video</p><p>$100 an hour</p><p>Regular Budget Video</p><p>$250 an hour</p><p>Short Film, Music Video, Corporate or Industrial</p><p>Feature Film</p><p>(Email About Price and Budget)</p><p>​</p><p>Cinematographer</p><p>Stretch Budget </p><p>$500 a day</p><p>Low Budget Video</p><p>$800 a day**</p><p>Regular Budget Video</p><p>$1200 a day**</p><p>Short Film, Music Video, Corporate or Industrial</p><p>Feature Film</p><p>(Email About Price and Budget)</p><p>​</p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#Wes Walker #Nick Zervas #The Dumb Cool Weird Podcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Wes Walker, Nick Zervas, The Dumb Cool Weird Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>DCW Podcast Episode 39 Entertainment and Costa Rica with Richard Blank. The Dumb Cool Weird Podcast by Wes Walker and Nick Zervas.  </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/gl1GGAlwVZY">https://youtu.be/gl1GGAlwVZY</a></p><p><br/></p>]]></description>
         <enclosure url="https://youtu.be/gl1GGAlwVZY" />
         <pubDate>2024-07-24 17:45:13 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3060554864</guid>
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         <title>The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3061368037</link>
         <description><![CDATA[<p><br/></p><p>Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you! </p><p>This conversation was so uplifting!  Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg">https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg</a></p><p>Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole.</p><p>Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses,  breaking free from self limited beliefs,  family toxicity, and other limiting behaviors.</p><p>Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary!</p><p>Want connect with Coach Kay Wds and email directly about potential partnerships?</p><p>Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship  for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur. </p><p>Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in! </p><p>Kisha Woods - Founder, Upgraded MindsetZ, LLC.</p><p>w</p><p>Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg">https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg</a></p><p><br/></p>]]></description>
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         <pubDate>2024-07-25 18:56:59 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3061368037</guid>
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         <title>The Global Marketing show featuring Wendy MacKenzie Pease.Telesales interview with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3069088522</link>
         <description><![CDATA[<p>The Global Marketing show featuring Wendy MacKenzie Pease.Telesales interview with Richard Blank</p><p>The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. </p><p>Rapport International provides written translation,  spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ">https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ</a></p><p>Yet, as the conversation continues, he explains how learning to read micro expressions and body language can help you understand what’s going on even if you don’t speak the language.  </p><p>Richard Blank, CEO of the Costa Rica’s Call Center regales stories about pinball machines, jukeboxes, and how empathy all contributed to building a successful culture for his business. </p><p>The Global Marketing Show. Telemarketers and Jukeboxes in Costa Rica. Episode 84 with Richard Blank.</p><p>We also discuss criteria to look at when thinking about off-shoring or near-shoring for employees. </p><p>Improving Global Communications Since 1987</p><p>Proven results – With a global reach, Rapport International provides high-quality, culturally relevant multilingual communications – written translation, spoken interpretation, and global marketing strategy services –designed to connect you with your target audience.</p><p>Wendy MacKenzie Pease</p><p>Author, Host, Speaker, Translation &amp; Interpretation Expert – Wendy is passionate about connecting people across languages and cultures. While living around the world – in Mexico, Taiwan, the Philippines, and the US – she fell in love with the richness of international cultures and came to understand that we are all human, no matter the language we speak.</p><p>Connecting people is her superpower!</p><p>Wendy MacKenzie Pease is the owner and President of Rapport International, a Boston-based translation and interpretation services company specializing in global marketing, medical, government, legal, and pharmaceutical/biotech translations. Throughout her career, she has worked with hundreds of companies to help them communicate across more than 200 languages and cultures.</p><p>Wendy is a creative entrepreneur with an MBA from the Tuck School of Business at Dartmouth College and a BA in Foreign Service &amp; International Politics from Penn State. Her expertise in international relations comes from working in several international and global marketing roles and years living abroad.</p><p>A frequent speaker, writer, trainer, advisor, and avid world traveler, she is the author of The Language of Global Marketing and hosts The Global Marketing Show podcast, where experts share their life-changing experiences and real-world advice for managing the opportunities and challenges of global business.</p><p>Wendy is a board member of the Boston chapter of the Entrepreneurs’ Organization (EO Boston) and the Greater Boston Convention &amp; Visitors Bureau, co-moderator of the Soft Land Partners’ Northeast chapter, and a graduate of the Goldman Sachs 10KSB program at Babson College.</p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#WendyMacKenziePease #theglobalmarketingshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Wendy MacKenzie Pease, the global marketing show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ">https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ</a></p><p><br/></p>]]></description>
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         <pubDate>2024-08-06 21:08:36 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3069088522</guid>
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         <title>Leon Hornemann presents The Liberty Corner podcast. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3092745002</link>
         <description><![CDATA[<p>Moving to Costa Rica for a dream career with Richard Blank</p><p>Video Cutter und Content-Produzent. It's a place for entrepreneurs and businesses to exchange ideas and solve problems. </p><p>The social media revolution has created amazing opportunities for entrepreneurs to market their businesses.The Liberty Corner is a Business and Marketing Podcast. </p><p>But every revolution comes with its new challenges: What strategies will work in 2024? How do you manage your time between marketing and running a business? Does artificial intelligence make it easier or harder to run a business? </p><p>Going into debt if you are starting a business has almost become normal. In Episode #003 Richard Blank did not do that. When he was 27 he moved to Costa Rica and built his company from scratch. On my podcast I talked to him about doing business in Costa Rica, what it really means to be wealthy, and his passion for pinball machines.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/u-p40dpMp_s">https://youtu.be/u-p40dpMp_s</a></p><p>These are the questions that I intend to answer with the help of my guests.</p><p>About Leon:</p><p>Leon Hornemann is a video editor and entrepreneur from Germany. He started his career in 2017 producing corporate videos for small businesses. Since 2021 he has been working as an independent video editor for social media content.</p><p>My professional background is in video production. Started my first business producing corporate videos for small to medium businesses then worked in TV Production as an apprentice. Since 2021 I have been freelancing as an independent video editor.</p><p>I am fascinated with human behavior. I love marketing and sales. I am a strategist. I like to look at things from the top down.</p><p>What I can do for you:</p><p>- Help you with marketing and advertising. The hardest thing about marketing is seeing through the noise. Let me be your marketing guide. </p><p>- Help you with your video production. Producing and editing videos is harder than it looks. I am happy to share my experience with you.</p><p>1. Interpersonal Communication Conflict Management Strategy</p><p>2. Phonetic Micro Expression reading for mastering verbal tell signs.</p><p>3. The Famous Buffer-Boomerang Technique</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>#LeonHornemann #TheLibertyCornerpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Leon Hornemann, The Liberty Corner podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,</p><p>Moving to Costa Rica for a dream career with Richard Blank. Leon Hornemann presents The Liberty Corner podcast. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/u-p40dpMp_s">https://youtu.be/u-p40dpMp_s</a></p><p><br/></p>]]></description>
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         <pubDate>2024-08-28 19:52:13 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3092745002</guid>
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         <title>Call Center Culture &amp; Successful Phone Call with Richard Blank. The living numbers podcast #47</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3095977596</link>
         <description><![CDATA[<p><br/></p><p>The interview podcast where successful people tell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyone is interesting if you ask the right questions."</p><p>Why is burnout destroying education?</p><p>This show is for exhausted educators who realize change is necessary to carry on in the field they love without sacrificing the life they live.</p><p>This show will teach you actionable steps to help you overcome burnout before it's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncover essential skills needed to be successful in the changing world of education.</p><p>Through parent calls, countless emails, and pointless meetings; Tony lives the difficult life of being a teacher, rather than waiting for help he's decided to use his experience (and the experience of others) to bring the help that's desperately needed to his fellow educators.</p><p>Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry. </p><p><a rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=9GrSSgJMBmU">https://www.youtube.com/watch?v=9GrSSgJMBmU</a></p><p>Tune in every Monday and Thursday for impactful insights into overcoming burnout in the time it takes you to get ready for work.</p><p>CEO and Founder of Costa Rica Call Center joins the show </p><p>0:00 Pre-show</p><p>4:24 Intro</p><p>6:32 Mr. Telemundo In Costa Rica, Old School Convertible</p><p>16:49 Tri - Letter Athlete, Winning Mindset</p><p>27:15 Empathy, Gamification &amp; TikTok</p><p>39:45 Top 5 Arcade Games</p><p>44:20 Synergy w/People</p><p>50:55 Double Down During Covid</p><p>54:58 3 Whats!? Unpopular Opinions, Life Changes &amp; Advice</p><p>1:04:00 Where To Find Richard Blank</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>Tony Rambles, The Living Numbers Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,</p><p>#tonyrambles #thelivingnumberspodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>The Living Numbers Podcast hosted by teacher Tony Rambles. Call Center Culture with Richard Blank.</p><p><a rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=9GrSSgJMBmU">https://www.youtube.com/watch?v=9GrSSgJMBmU</a></p><p><br/></p>]]></description>
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         <pubDate>2024-08-30 19:52:24 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3095977596</guid>
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         <title>The Methods Podcast. Communication through a soft skills culture. Episode 1 with CEO Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3104885936</link>
         <description><![CDATA[<p><br/></p><p>Welcome to The "Methods" Podcast, which takes a new outlook on todays success stories. We hope to empower young minds by delving into the journeys of contemporary leaders with a youthful perspective. From business moguls and lawyers, to aspiring entrepreneurs and lawyers, we're covering it all. Whether you're an established business owner or simply seeking inspiration, our podcast provides a valuable glimpse into the art of embodying success.</p><p>Welcome to the first episode of The "Methods" podcast with your hosts Bowen Saylor and Sebastian Chen! In this episode, we're thrilled to have the self-made Richard Blank as our guest. Join us as we dive into Richard's journey, from training thousands of bilingual telemarketers in Costa Rica to his business success and commitment to education.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/Cx6Xy8cKWQQ">https://youtu.be/Cx6Xy8cKWQQ</a></p><p><br/></p>]]></description>
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         <pubDate>2024-09-05 19:44:56 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3104885936</guid>
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         <title>From Motivation to Multilingual Mastery: Richard Blank. The MisFitNation Show with host Rich LaMonica.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3110343319</link>
         <description><![CDATA[<p><br/></p><p>This is a show started by a US Army Veteran and hosted by 2 Veterans and a Business Leader. Our aim is to inspire everyone to be better humans. We do this by bringing on guests with stories of Grit and Resilience while adding in experts in many fields such as Authors, Entrepreneurs, Coaches, Motivational Speakers, Health and Fitness professionals, and many more. Join us for an episode or all of them, and if you feel like you will be a great fit, send us a message and we will get you on the show.</p><p>Tune in for a captivating episode that explores Richard's journey, his unique approach to call center training and the vibrant culture he's cultivated at CCC. This conversation promises to be a testament to innovation, passion, and the power of gamification in the business world.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/VwS3Hj_9kQA">https://youtu.be/VwS3Hj_9kQA</a></p>]]></description>
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         <pubDate>2024-09-09 18:26:14 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3110343319</guid>
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         <title>The Next 100 Days Podcast. Episode #367 Telemarketing with Richard Blank. A UK business show. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3117284205</link>
         <description><![CDATA[<p>UK business show. The Next 100 Days Podcast. Episode #367 Telemarketing with Richard Blank</p><p>Through this podcast, Kevin and Graham reveal strategies you can use to improve your business and take it to the next level in the next 100 days and beyond. In addition to featuring their own advice, Kevin and Graham host amazing guests from across the business world. Often the guests are successful, but lesser-known business owners and entrepreneurs, enabling the show to bring fresh content and stand out from many of the US based business shows. Graham and Kevin believe that business change comes about when a business owner focusses on just one thing that will make a real difference to his business. That might be product development, a new product launch or a marketing campaign. Focussing for less than 100 days, or focussing on too many things generally won’t deliver the results you need, Equally, its difficult to maintain effective focus for much longer than 100 days without re-assessing priorities. The Next 100 Days Podcast is a leading UK business show. </p><p><br/></p>]]></description>
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         <pubDate>2024-09-12 20:19:19 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3117284205</guid>
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         <title>The life of a call centers CEO with Richard Blank! The Nightly Rant podcast:  TNR456</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3119097171</link>
         <description><![CDATA[<p>The Nightly Rant podcast: The life of a call centers CEO with Richard Blank! TNR456</p><p>Dive into a world where politics, humor, fitness, erotica, and sarcasm collide, curated for the free thinker who marches to the beat of their own drum. The show where our insane conversations are made public for all to enjoy. </p><p>Welcome to Yogi's Podcast Network – where our CEO has more fur than your average executive and delivers content that bites (with humor, not teeth)! Led by the fluffiest boss in the biz, Yogi's Podcast Network is where kickass content reigns supreme. </p><p>Whether you're here to challenge your mind, tickle your funny bone, or get your heart racing, we've got the goods. Strap in for a wild ride with the network shaking up the podcast world, one bark at a time. Join the pack. It's a howling good time!</p><p>Michael Mahony opens the show talking about calls from unknown random numbers trying to scam him.</p><p>Today’s guest is Richard Blank. Mike introduces him, who is the chief executive officer for CCC, a call center in San Jose, Costa Rica. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/1G5PoTpeKa4?si=R-NT7sDXCgQk8CEg">https://youtu.be/1G5PoTpeKa4?si=R-NT7sDXCgQk8CEg</a></p><p>Richard and Mike discuss how Richard got into the call center profession. </p><p>Richard talks about the difference between illegitimate call centers and legitimate call centers. This leads to Mike discussing the scammers that social media managers and virtual assistant’s come across. The conversation of how to detect scammers is approached. </p><p>Next topic of conversation is about telemarketers, call centers off-shore and unethical companies. </p><p>Torya asks Richard what his ‘big red is’ and what is his biggest frustration.</p><p>Feeling like a lone wolf in your thoughts? Well, in Yogi's pack, you're in good company!</p><p>Do you have a podcast idea that's itching to break free or need a wizard's touch on your current show? </p><p>What IS The Nightly Rant?</p><p>It is a show that examines social settings and presents them from an extremely unique perspective. It is the insane conversations of Mike and Torya (your hosts) revealed. It is the flagship show for Yogi's Podcast Network! </p><p>Nothing is off limits on The Nightly Rant. The crew has discussed their neighbors, people who travel on the Los Angeles Metro trains, friends, soccer parents, criminals and their zoo. </p><p>The Nightly Rant is pure comedy that isn't intended to be funny, but you will quickly discover that everyday life is funny.</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique </p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>the nightly rant, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,</p><p>#thenightlyrant #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p><br/></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/1G5PoTpeKa4?si=R-NT7sDXCgQk8CEg">https://youtu.be/1G5PoTpeKa4?si=R-NT7sDXCgQk8CEg</a></p><p><br/></p>]]></description>
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         <pubDate>2024-09-13 18:48:29 UTC</pubDate>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3122429681</link>
         <description><![CDATA[]]></description>
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         <pubDate>2024-09-16 20:53:19 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3122429681</guid>
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         <title>The Peak Performance Greatness Show. Dedicated practice sales. A winning strategy with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3126307704</link>
         <description><![CDATA[<p>The Peak Performance Greatness Show. Dedicated practice sales. A winning strategy with Richard Blank</p><p>On The Peak Performance Greatness Show, your host, Christopher Dedeyan, encourages seasoned business owners and business leaders to share their journeys and expertise and discuss the power of having a growth mindset.</p><p>We cover topics including leadership, overcoming challenges and obstacles in business, the successes you have experienced, and how you have developed your habits to be a peak performing individual. We’ll also let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.</p><p>Christopher Dedeyan, the creator of this podcast, believes that every individual has a unique and powerful message that can positively impact the world.</p><p>Your host, Christopher Dedeyan, talks with Richard Blank of Costa Rica's Call Center. CRCC is a call center specializing in state of the art BPO telemarketing. Being Based in Costa Rica they supply call center training to all of Central America with bilingual customer service. They are capable of handling and sized BPO and will offer your business a proven method of expanding or staying in contact with your current customers without the stress and added time needed by you in order to hire and train call center telemarketers by yourself.</p><p>Description of Episode #63 - Dedicated Practice with Costa Rica's Call Center's CEO Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/5HYIS_DZqMY?si=r0RHM9qji27oPHGL">https://youtu.be/5HYIS_DZqMY?si=r0RHM9qji27oPHGL</a></p><p>Christopher Dedeyan</p><p>Professional Speaker,</p><p>Peak Performance Coach</p><p>&amp; Advocate for Learning Disabilities</p><p>Christopher Dedeyan is a professional speaker and peak performance expert who helps entrepreneurs, leaders and employees alike manage stress, increase productivity and have more energy. He always gets his message across in a humoristic, charming, energetic and passionate way.</p><p>He developed his entrepreneurial skills and communication skills during the five years he built and ran his real estate brokerage company. During that time, Christopher noticed that he could help his colleagues with self-development by incorporating new rituals and habits in their lives that help them not only in their business but in their personal lives as well.</p><p>Diagnosed with dyslexia at the age of eight, he was faced with many failures along the way. Because of his relentless attitude of never giving up, the failures taught him how to succeed. He attributes a huge part of his success as an entrepreneur to the lessons he learned growing up in the schooling system as a dyslexic.</p><p>Christopher helps his coaching clients to become the best versions of themselves. He truly believes in self-development. He doesn’t only talk the talk but he walks the walk with himself having eight coaches and mentors for all facets and aspects of life. These advisors help him and keep him accountable to become the best version of himself so he can ultimately serve others.</p><p>Find your purpose and become a peak performing individual in your professional life and personal life. Christopher will help you get the results you want… Consistently!</p><p>I am a professional speaker, peak performance business/life coach and a learning disability advocate. I help people find their purpose and become a peak performing individual in their professional and personal life. The goal of this channel is to optimize people who want to PERFORM with rituals, methodologies and mindset.</p><p>I thoroughly believe everybody has a purpose and it is our birthright and duty to live with in that. If every single human on this beautiful planet lives in their purpose, we will go forward with more love, joy, happiness, respect and empathy.</p><p>That is why I am committed to helping people get the competitive edge in business and in life by becoming a PEAK PERFORMER.</p><p>If you’re living the feast or famine lifestyle and you’re always stressed about money, you need to get off that roller coaster fast. The lack of structure in your business and unorganized agenda is not only the culprit, but also a symptom of an even greater problem that you must first address, before the rest of these puzzle pieces can fall into place. But what can you do about this? The answer lies in mindfulness about everything you do. The way you do anything is the way you do EVERYTHING. So, starting with the details of how you wake up, how you fuel yourself, and the intentional actions you bring to your daily routine, you can begin to perform at peak levels. While most driven entrepreneurs want to skip all the work involved with the details, if you look closely you’ll see that the most successful sales professionals are diligent about consistently following systems that drive results. That’s what Christopher Dedeyan can help you do… develop your Performance Potential by designing structure, rituals, and mindfulness that will dramatically improve your professional results (and have profound effects personally too!)</p><p>FEATURED PRESENTATIONS</p><p>Right Results Through Right Rituals:</p><p>This program is designed to help you discover your purpose and become a peak performing individual in your professional and personal life, all in a way that positively impacts your bottom line. You and your audience will discover:</p><p>How to reduce stress and increase productivity by using mindfulness practices in your daily work</p><p><br/></p><p><br/></p><p>Christopher helps his clients gain confidence, get clarity, avoid being overwhelmed and reach their goals, faster than they ever thought possible. Christopher has a unique way of empowering people to get into action, make quantum leaps and fast track their success.</p><p><br/></p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>Christopher Dedeyan, The Peak Performance Greatness Show, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,</p><p>#ThePeakPerformanceGreatnessShow #ChristopherDedeyan #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Description of Episode #63. The Peak Performance Greatness Show - Dedicated Practice with Costa Rica's Call Center's CEO Richard Blank</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/5HYIS_DZqMY?si=r0RHM9qji27oPHGL">https://youtu.be/5HYIS_DZqMY?si=r0RHM9qji27oPHGL</a></p><p><br/></p>]]></description>
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         <pubDate>2024-09-18 20:40:08 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3126307704</guid>
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         <title>The Sales Factory Podcast with DJ Coach Carroll. The Art of Speech by Richard Blank. Episode #405</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3135690760</link>
         <description><![CDATA[<p><br/></p><p>DJ Carroll is known as Coach Carroll to the hundreds of thousands of people who’ve been a part of, his elite coaching services, utilized his free information to help their business, or had the opportunity to attend one of his engaging and dynamic shows. In his own life, he has embraced the role of entrepreneur, starting and growing strong businesses and then selling them—just to start on another exciting venture. He finds the energy, skills, and passion for growing businesses to be something that he is constantly eager to experience. There is always an opportunity nearby, for anyone willing to put in the focused work and effort—and that has always been a quality DJ has possessed. Because of this, he has a perspective that makes him a sought out expert who offers “real-world” information with an edgy twist.</p><p>Richard Blank is the founder and operator of Costa Rica's Call Center - a state of the art Business Process Outsourcing (BPO) telemarketing company located in San Jose, Costa Rica. You better grab your notepad and pencil for this one because Richard dropped some absolute fire! We cover topics like, the art of speech, phonetics, micro-expression reading, conflict management and more!</p><p>The Art of Speech by Richard Blank. Episode #405. The Sales Factory Podcast with DJ Coach Carroll. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N">https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/VU0_UAADc24">https://youtu.be/VU0_UAADc24</a></p><p><br/></p>]]></description>
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         <pubDate>2024-09-24 13:21:02 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3135690760</guid>
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         <title>The Six Figure Entrepreneur Podcast presented by Mayowa Ajisafe. Sales Episode #19 with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3141205513</link>
         <description><![CDATA[<p><br/></p><p>Here’s a Glimpse of What You’ll Hear: How Richard got started as an entrepreneur How Richard started his business slowly but consistently. The lessons Richard has learned throughout his entrepreneurial journey His book recommendations. His best tip for all entrepreneurs.</p><p>More people than ever are building cool stuff from the scratch online, building businesses that are solving problems, and they are making a lot of money in the process.On this podcast, your host - Mayowa Ajisafe sits down virtually with amazing six and seven-figure consultants, coaches, and founders of successful online businesses as they share not only stories of their entrepreneurial journey, the challenges they face while building their businesses, and their ideas, opportunities, tips and strategies they are taking advantage of to get ahead in business so the rest of us can do the same.</p><p>In this episode of The Six Figure Entrepreneur Podcast, Mayowa Ajisafe, host of The Six Figure Entrepreneur Podcast, sits down virtually with Richard to share the stories of his amazing entrepreneurial journey. The Six Figure Entrepreneur Podcast is super excited to host Richard Blank. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/eo0jG9k7GGE?si=SlM1wzrL9dNTJFSk">https://youtu.be/eo0jG9k7GGE?si=SlM1wzrL9dNTJFSk</a></p><p>Listen to episodes of The Six Figure Entrepreneur Podcast and learn the tips, strategies, and tactics entrepreneurs who have built businesses from scratch to 6, 7, and 8 are using to build and grow their businesses land more clients and make more money in the process.</p><p>Discover Exclusive Insights, Tips and Strategies From Successful Entrepreneurs For Taking Your Business Beyond 6 and 7-Figures</p><p>Here’s a Glimpse of What You’ll Hear:</p><p>How Richard got started as an entrepreneur</p><p>How Richard started his business slowly but consistently.</p><p>The lessons Richard has learned throughout his entrepreneurial journey</p><p>His book recommendations.</p><p>His best tip for all entrepreneurs.</p><p>Resources Mentioned in This Episode</p><p>Richard’s Costa Rica Call Center</p><p>The Book Cot founder, Mayowa Ajisafe, has been in the book publishing space and advising about book publishing since 2014.</p><p>Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique </p><p>We’re a professional publishing agency that makes the process of writing and publishing a book an easy walk for busy entrepreneurs who know the power of a published book, want to write and publish one but are too busy having fun running their businesses.</p><p>Since 2018, our proven system has helped hundreds of entrepreneurs, thought leaders, coaches, consultants, and experts become instant authority while leveraging their published books to get speaking gigs, invited to speak at conferences and guests on top podcasts.</p><p>What do you need to write and publish your best business card – a book with your name?</p><p>When you use our proven system, all you need is an idea, your expertise, and the end goal you want from having a published book.</p><p>We handle the content, and production processes like writing, editing, proofreading, cover design, publishing, and distribution – you need to block off some hours of your time for a week to “speak” your book. Then we handle the rest of the process.</p><p>And we don’t stop at that!</p><p>We also give you a proven blueprint you can copy to use your book to get more visibility, get on podcasts as a guest to share your expertise, and get more leads and paying clients for your business.</p><p>We focus on ensuring you have a direct path to ROI, which is the most important component. Plus, our entire book production system takes any heavy lifting of writing, preparing, and publishing a book off your plate.</p><p>We have also made business networking and becoming a published author work together in one single way.</p><p>How?</p><p>For busy and successful entrepreneurs who might not be ready to take on a solo book project, we also have many multi-author book projects they can join as co-author for a fraction of the time and financial resources it will take to write and publish a solo book.</p><p>We have created a system for like-minded experts, thought leaders, coaches, and consultants to share their stories and expertise in one book.</p><p>The relationships you form through these multi-author book projects on their own are worth more than their weight in gold.</p><p>You can become an instant authority in your field or niche while connecting with 10 to 20 amazing entrepreneurs like you with whom you share the same passion and getting exposure to the audience they have built for years.</p><p>You can find details of our ongoing multi-book project you can join here.</p><p>Are you considering having a book in your name for more visibility, credibility, and the instant authority you get from becoming a published author? Would you like to work with a book publishing agency that wants you to win?</p><p>For the last 12 years, I have worked as a content and book publishing strategist and a digital lead generation consultant in publishing, B2C and B2B agencies, and marketing event spaces.</p><p>My strengths include Strategic Content Marketing, thigh ticket Client Acquisition, Project Management, Podcasting, Collaboration-Based Client Acquisition, Business Development, Facebook and Google Display Ads Marketing, and Marketing Strategy.</p><p>I've worked in agency, in-house, remote, hybrid, and in-house settings all these years. I excel at using my human-to-human conversations and content-based networking to create marketing solutions that produce results. </p><p>I’ve led and worked with teams to create result-driven projects across various channels.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>Mayowa Ajisafe, The Six Figure Entrepreneur Podcast ,Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,</p><p>#MayowaAjisafe #TheSixFigureEntrepreneurPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Sales Episode #19 with Richard Blank. The Six Figure Entrepreneur Podcast presented by Mayowa Ajisafe. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/eo0jG9k7GGE?si=SlM1wzrL9dNTJFSk">https://youtu.be/eo0jG9k7GGE?si=SlM1wzrL9dNTJFSk</a></p><p><br/></p>]]></description>
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         <pubDate>2024-09-26 22:05:30 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3141205513</guid>
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         <title>The Stclair speaks show featuring YAHAVY ST CLAIR. Special nearshore BPO guest Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3147199729</link>
         <description><![CDATA[<p><br/></p><p>"Turn your Ideas into income, mastering your ideas will master your income." -Yahavy St Clair. The StclairSpeaksshow is an interview format podcast show where I highlight and showcase professionals in business from across the world, we discuss topics from within their industry expertise and dive into their backstory on how they got to where they are today.</p><p>A serial entrepreneur from new york city I sold comedy tickets in the streets of times square new york city for seven years which has helped me turn my obstacles into opportunities with my gift for gab ability naturally I use my personality to showcase my comedic side in my content as a content creator promoting my podcast. I've done voiceovers for a cartoon project I currently recording in the process I love what I do and how I can pull people in as a speaker. Finding <a rel="noopener noreferrer nofollow" href="http://voices.com">voices.com</a> was the missing puzzle for me to find my power voice and bring life to the characters and roles I play.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/1wFdOrNAuQ4?si=M3dWNtwV0M4BOt8H">https://youtu.be/1wFdOrNAuQ4?si=M3dWNtwV0M4BOt8H</a></p><p>Author, Podcaster &amp; Entrepreneur </p><p> </p><p>“No one cares about your brand until</p><p>they know your story.”</p><p> </p><p>Passionate storytelling entrepreneur from New York</p><p>City, helping industry professionals magnify their stories and expand their brands through podcasting.</p>]]></description>
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         <pubDate>2024-09-30 22:29:09 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3147199729</guid>
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         <title>SuccessGrid TV. A Jordanian podcast with Hussein Taleb. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3151025239</link>
         <description><![CDATA[<p>SuccessGrid TV. A Jordanian podcast with Hussein Taleb. How grit got Richard Blank to Costa Rica to live a true life.</p><p>Hey, Hussein Taleb here! I am the the Founder of <a rel="noopener noreferrer nofollow" href="http://SuccessGrid.com">SuccessGrid.com</a> and I am so grateful you're here to be part of this awesome community. I love connecting with people who have a passion for Entrepreneurship, Self Development &amp; Achieving Success. I started this website with the intention of educating and inspiring people to always strive to Raise the Standards to Achieve Greatness.</p><p>Hussein Taleb The SuccessGrid Podcast</p><p>Growth, Business and Entrepreneurship</p><p>Episode 138</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/tCTRrv7uJ7E">https://youtu.be/tCTRrv7uJ7E</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/HJ2VjdUD89o">https://youtu.be/HJ2VjdUD89o</a></p><p>I live in Jordan. And I’m passionate about Learning and knowing more about lots of things Such as personal Growth, Business and basically anything about the Internet </p><p>Launch Profitable Funnels &amp; Become an expert with Free Video Certification Course and Accelerate Your Success</p><p>SuccessGrid</p><p>Everything starts inside your own mind and how would you like to achieve more in your own life and Raise Your Standards.</p><p>Funnels Secrets</p><p>How to Build Your Own Online Business From Scratch.</p><p>SuccessGrid Academy</p><p>The Place Where You Learn in the Fields of Self-growth, Entrepreneurship, and Business.</p><p><br/></p>]]></description>
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         <pubDate>2024-10-02 22:07:31 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3151025239</guid>
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         <title>The Thoughtful Entrepreneur by Josh Elledge. Episode 1312 with Call Center CEO Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3154032554</link>
         <description><![CDATA[<p><br/></p><p>You’re gonna love this show. SEVEN DAYS A WEEK, we cover a wide range of topics (within 15-20 minutes). We cover topics like scaling challenges, leadership, funding, marketing, and sales. We'll also let our guests share on the subjects they're well-known for. You’re going to hear real stories, from real people. </p><p>THE THOUGHTFUL ENTREPRENEUR PODCAST</p><p>On this DAILY founder-stories podcast, your host, Josh Elledge encourages entrepreneurs to share not only their expertise but their stories and their hearts.</p><p>In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO, President, and Bilingual Telemarketing Trainer of Costa Rica’s Call Center, Richard Blank.</p><p>UpMyInfluence quickly and easily creates B2B sales with our guaranteed proven processes – All with ZERO paid ads.</p><p>We facilitate 2-3 high-level introductions each week for Agencies, Consultants, Coaches, and other B2B Service providers.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/xdsImuJOnvE">https://youtu.be/xdsImuJOnvE</a></p><p>We leverage authority, generosity, and platform to fill your sales schedule with clients that are otherwise immune to traditional lead generation marketing tactics.</p><p>We make introductions for you to high-level customers, decision-makers, investors, busy clients, and influencers.</p><p>We have a network of more than 100 podcasts that allow us to get you connected.</p><p>B2B Sales appointment setting</p><p>Pro bono, Coaching, or Full Service offerings</p><p>US Military Veteran Owned</p><p>We believe that every person has a unique message which can positively impact the world. Even YOU! As a daily show, we're actively seeking guests.</p><p>Costa Rica’s Call Center is a bilingual call center with high caliber college educated employees. Richard explains that ecotourism, cost of living, and culture are major advantages to living in Costa Rica compared to countries such as The United States. Costa Rica’s Call Center was created when Richard worked at a friend’s call center in Costa Rica teaching English. The work was something he gravitated to and decided he wanted to start his own call center business venture. Richard explains they work to fulfill the needs of the client and agent by providing support, training, and adequate hiring.</p><p>Richard explains that he helps make his employees feel more confident in their language skills and broaden their vocabulary to aid them in their work duties. Costa Rica’s Call Center sets itself apart from other competitors as they are bilingual with an incredible skill set that also upholds the reserved values of Costa Rica. Richard explains a misconception about working with Costa Rica’s Call Center is getting a cheaper price because that is the price commonly used by other call centers in different countries such as India. Another misconception is the being able to partner with the company and not blurring ideals between the two such as using profanities when they do not do so as things work differently between different areas.</p><p> Key Points from the Episode:</p><p>What Costa Rica’s Call Center is</p><p>Advantages of Costa Rica</p><p>How Costa Rica’s Call Center was created</p><p>The importance of linguistics</p><p>How Costa Rica’s Call Center differs from its competitors</p><p>Misconceptions of using Costa Rica’s Call Center</p><p>Hi! I'm Josh Elledge, founder of UpMyInfluence. Thanks for wanting to learn a bit more about who we are and about our purpose!</p><p>I BELIEVE EVERYONE HAS A MESSAGE THAT CAN POSITIVELY IMPACT THE WORLD</p><p>I help thoughtful business leaders to completely book out their sales calendar with high-level, premium customers and partners, by leveraging their authority and harnessing the power of relationships.</p><p>If you have authority in your industry, STOP competing with amateurs in the 'red ocean' of spammy lead generation. Lead with generosity instead.</p><p>I founded my last company <a rel="noopener noreferrer nofollow" href="http://SavingsAngel.com">SavingsAngel.com</a> - which I scaled to 7-figures in annual sales with zero paid ads. I truly believe like Robert Stephens, founder of GeekSquad who said, "Advertising is the tax you pay for being unremarkable." I chose, instead, to lead in generosity through more than 2,500 media appearances. </p><p>Armed with remarkable success in PR, I served pro-bono in my local startup community - mostly with military-owned, women-owned, and minority-owned small businesses - helping to co-create the same success I had for many years. This led to unintentionally launching UpMyInfluence in 2014 as a media consulting and PR agency.</p><p>After a few short years, we discovered that our approach to gaining PR for clients was far more valuable in gaining them sales and growing consistent and predictable revenue.</p><p>When our first B2B sales client scored six figures in sales in 90 days without paid ads, we realized we had something extremely powerful in our hands. </p><p>We've since helped hundreds of clients build consistent and predictable B2B sales by leveraging their authority, generosity, and platform.</p><p>We leverage authority, generosity, and platform to fill your sales schedule with clients that are otherwise immune to traditional lead generation marketing tactics.</p><p>OUR CORE VALUES &amp; VALUE NARRATIVES</p><p>No good treasure hunt starts without a map. And no good business should start without one either! At UpMyInfluence, everything we do is guided by 5 core values designed to keep us on course no matter where we roam. We hope our “map” will not just resonate with you–but prompt you to think about what’s guiding your brand and business as well.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>Thoughtful Entrepreneur, Josh Elledge, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,</p><p>#ThoughtfulEntrepreneur #JoshElledge #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>The Thoughtful Entrepreneur Episode 1312 by Josh Elledge. Special guest Call Center CEO Richard Blank </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/xdsImuJOnvE">https://youtu.be/xdsImuJOnvE</a></p><p><br/></p>]]></description>
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         <pubDate>2024-10-04 17:47:16 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3154032554</guid>
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         <title>The Ultimate Journey of Self-Care. UJSC-Ep-236 Creating Influential Conversations with Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3157835904</link>
         <description><![CDATA[<p><br/></p><p>Join me every Tuesday and Thursday for two different editions of the Ultimate Journey of Self-Care. Tuesday's show is a deeper dive into what self-care can look like for you with conversations about fitness, mindset, energy eating and fuel for your body, spirituality, travel, leisure and more. On Thursdays' we'll take a closer look at self care for your business, on the Business Edition, in conversations with business leaders and influencers with short bite sized episodes about growing and innovating in your business in a post pandemic world.  </p><p>In this episode we talk about several ways to help create better outcomes in conversations by teaching influence and ‘positive escalation’. And you’ll walk away with several simple tips to help create better outcomes in your own conversations. Richard Blank does this every day in his company where he teaches others how to create a ‘phoentic dance’ in conversations that produce positive outcomes.</p><p>Alison Katschkowsky created a series of podcasts as your go-to destination for achieving professional success while looking after yourself! From learning tips and tricks to enhance your personal growth, to providing the best experience possible for clients - this one's got it all. Tune in now and start taking steps towards a better you!</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/_5_oH_sXfXM">https://youtu.be/_5_oH_sXfXM</a></p><p>LISTEN ?</p><p>What does self-care look like to you? It's not a spa day, a massage, or a workout. It's not a day off from work, or a bubble bath.  It's so much more than the things we do, it's HOW we prioritize ourselves in general. </p><p>What does Self Care look like to you?</p><p>It's not a spa day, a massage or a workout. It's not a day off from work, or a bubble bath.</p><p>It's so much more than the things we do, it's HOW we prioritize ourselves in general.</p><p>Join me every Tuesday and Thursday for two different editions of the Ultimate Journey of Self Care.</p><p>Tuesday's show is a deeper dive into what self care can look like for you with conversations about fitness, mindset, energy eating and fuel for your body, spirituality, travel and leisure and more.</p><p>On Thursdays we'll take a closer look at self care for your business, on the Business Edition, as an entrepreneur, with short bite sized episodes about growing and innovating in your business in a post pandemic world.</p><p>Join me and we'll take a walk on the journey of self care together. Subscribe and Follow us so you don't miss an episode.</p><p>Education</p><p>Self-Improvement</p><p>Health &amp; Fitness</p>]]></description>
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         <pubDate>2024-10-07 21:48:10 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3157835904</guid>
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         <title>The UnNoticed Entrepreneur podcast with host Jim James. Silk suits and spats CEO Richard Blank

</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3159983957</link>
         <description><![CDATA[<p>This show is for business owners who want to overcome the frustration of being overlooked. Fellow entrepreneurs share strategies, tools, and case studies that they use to get the recognition they deserve. Interviews are published as podcasts and vodcasts and transcribed. The articles are published across numerous social channels, and the best are curated into books available on Amazon and other online stores.</p><p>Richard Blank , the guest on today's Unnoticed Entrepreneur podcast, offers his advice on how to create a profitable call center and maximise client engagement. At the age of 27, Richard departed Philadelphia for Costa Rica and established a fantastic call center with 115+ positions. He discusses the challenges that foreign startups experience as well as how companies can gain recognition abroad.</p><p>He emphasises the value of communication and how learning a new language and culture can help businesses adapt and thrive. Despite their unfavorable reputation in popular culture, he also discusses the advantages of contact centers.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/N2dczplOAeY">https://youtu.be/N2dczplOAeY</a></p><p>A call center can be the success center of a business with the right technological advantages and framework. In order to keep clients and settle disputes, Richard emphasises the value of keeping interpersonal communication while sharing his teaching techniques for better communication.</p><p>On this Unnoticed Entrepreneur episode, learn more about the value of communication and how to maximise engagement for company success with hosts Jim James and Richard Blank.</p><p>The UnNoticed Entrepreneur podcast is sponsored by Prowly, the all-in-one software for leveraging PR activities. Boost the media relations game for your business - get more coverage while saving time and money on everyday tasks</p><p>If you could ask 500 entrepreneurs a question about how they got noticed,</p><p>Would you have one?</p><p>That's right. </p>]]></description>
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         <pubDate>2024-10-08 21:53:54 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3159983957</guid>
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         <title>The Yakking Show by Peter Wright &amp; Kathleen Beauvais. A Costa Rica story- EP 182 with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3163862576</link>
         <description><![CDATA[<p><br/></p><p>Guiding You to Health, Balance, and Wholeness Your go-to channel for expert advice, practical tips, and inspiring ideas to elevate your mental and physical well-being. Join our community of like-minded individuals who are committed to achieving a harmonious and fulfilling life. Discover transformative techniques to enhance your mental resilience, boost your physical vitality, and find contentment in every aspect of your journey. </p><p>Get ready to unlock your potential, cultivate balance, and embrace a life of joy and fulfillment. Embark on a transformative path towards holistic wellness.Richard Blank, CEO of <a rel="noopener noreferrer nofollow" href="http://costaricascallcenter.com">costaricascallcenter.com</a> talks to Peter and Kathleen about building a world-class call center business, training bilingual telemarketers and providing exceptional levels of service to international clients. Richard tells us his success secrets.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/cT2lA4ZEIHU?si=y15i7f-xqJRRWkFq">https://youtu.be/cT2lA4ZEIHU?si=y15i7f-xqJRRWkFq</a></p><p>The Yakking Show was born out of a desire to give entrepreneurs, self employed professionals, authors, and other creative people a platform to talk about themselves, their services and their products.The show that provides you with a greater range of actionable business ideas than almost anywhere else on the <a rel="noopener noreferrer nofollow" href="http://internet.In">internet.In</a> March 2020 at the start of the global disruption caused by the coronavirus, we wanted to do something to fill the gap caused by the sudden end of live networking events and to lighten the dark mood that had settled on the world.</p><p>The show gives you an opportunity to tell your story in an informal conversation with Peter and Kathleen, experienced and successful audio and video podcast hosts.Podcast appearances are more authentic than corporate publicity videos.We do all the work, you just show up on Zoom, we record, edit and publish video and audio versions on all the major video, audio platforms and social media.We provide you with links to the finished video and audio uploads to share on social media, embed on your website, and use in promotional material.We have an international audience made up of diverse business, community, industry and consumer participants. You may qualify as a participant for our Premium Content series in which case you will be featured in longer interviews with more opportunities to showcase your business.</p><p>Timeline</p><p>05:00  Adapting to a new culture</p><p>06:20  What makes Richard successful</p><p>09:40  Active Listening</p><p>12:30  Training at-home workers</p><p>14:00  Dealing with angry and upset callers</p><p>17:00  Dedicated Practice</p><p>20:50  Long lines &amp; potholes</p><p>23:23  Phonetic micro expressions</p><p>28:47  Fortune favours the brave</p><p>30:01  Positive escalations</p>]]></description>
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         <pubDate>2024-10-10 23:45:08 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3163862576</guid>
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         <title>THED Talks podcast Season 5 by Dr. Jimmy Chrismon. Soft skill conversations with Richard Blank. EP:9</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3168663428</link>
         <description><![CDATA[<p><br/></p><p>THED Talks is a podcast for theatre teachers and theatre education students. Dr. Jimmy Chrismon, Theatre Education professor at Illinois State University, brings you stories and interviews from experienced K-12 theatre teachers, current theatre education majors, and professors of theatre education that will warm your heart, renew your faith in teaching, and provide resources to better your practice in your theatre classroom. Pour the coffee, relax, and join us for heart-warming conversations and practical advice from practitioners making a difference in students' lives each and every day!</p><p>This week Jimmy talks with teaching and linguist artist and CEO of Costa Rica’s Call Center, Richard Blank! He talks about producing speech artists, script writing and role-playing, and calculated risk-taking!</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/MRP7yd_-_2o?si=QTGuFFDDeuwgdpYY">https://youtu.be/MRP7yd_-_2o?si=QTGuFFDDeuwgdpYY</a></p><p>Dr. Jimmy Chrismon is a theatre educator with 17 years of experience in the public schools of North and South Carolina. He currently teaches full time as an Associate Professor of Theatre Teacher Education at Illinois State University. He was an adjunct theatre faculty member at Winthrop University and Central Piedmont Community College. He has acted, directed, designed, and produced professionally for 25 years. He received his Bachelor of Arts Degree in Theatre Education from The University of North Carolina at Charlotte where he was a North Carolina Teaching Fellow. He received his Master of Education Degree in Theatre Education from The University of North Carolina at Greensboro. He received his Doctor of Education Degree in Curriculum and Instruction from Gardner-Webb University. He has also worked for The Children’s Theatre of Charlotte and The Lake Norman School of the Arts. He received the 2022 Johnny Saldana Award for Outstanding Professor of Theatre Education from the American Alliance for Theatre and Education. He has published articles in notable journals. His research includes effective theatre teachers, intimacy direction, wellness practices for theatre teachers, and trauma-informed practices in theatre education. He is a consent forward artist, an Intimacy Director., workshop leader, and guest speaker He currently resides in Bloomington, Illinois.</p><p>Dr. Chrismon’s acting credits include: The Curious Incident of the Dog in the Nighttime, Lonely Planet, Doubt: A Parable, Company, The History Boys, Godspell, Shadow Box, The Baltimore Waltz, Tick, tick..Boom… Read More</p><p>Associate Professor of Theatre Teacher Education at Illinois State University. Host of THED Talks, a podcast for theatre education. Former high school theatre teacher, adjunct faculty in theatre education, theatre director at the collegiate and high school levels as well as community theatre level, experience with IB Theatre, middle school, and elementary theatre teaching. Experience with EdTPA and National Board for Professional Teaching Standards. </p><p>It is a privilege and obligation to establish and maintain the highest of expectations of my students at all levels as I teach what I love most, theatre. Whether it be teaching students from preschool through high school the value of theatre education, performance techniques, theatre history, directing, technical theatre, playwriting, and musical theatre or teaching theatre education majors various methods of teaching theatre, classroom management strategies, ways to form healthy relationships with their students and theatre for social change, my passion for my crafts of theatre and teaching are at the forefront of all I do. It is my hope to pass that passion on to my students to create educated consumers of theatre as well as the highest quality of professionals in all areas of theatre, specifically as theatre educators. </p>]]></description>
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         <pubDate>2024-10-14 17:18:34 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3168663428</guid>
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         <title></title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3170394933</link>
         <description><![CDATA[<p>HELPING EMERGING LEADERS BUILD UPON THEIR LEADERSHIP FOUNDATION.Emerging leaders carry the burden of leading ‘in the trenches’, often feeling overwhelmed as they travel along their new role as the leader.  In Trench Leadership: A Podcast From the Front, I use my personal and professional experience, my education (Master of Arts in Leadership), and guests to provide advice, inspiration, and practical tools to help emerging leaders find their path right in the trenches, helping them be the leader they want to be.</p><p>Fear is the most basic of human instincts.  We need it to tell us when to be cognizant of impending danger.</p><p>The challenge with fear is that it can, and wants to, take over.  Fear wants to keep us inside our comfort zones, keep us safe, secure in the knowledge that if we don’t push ourselves, we can’t get hurt.</p><p>But the question is, how can we, as leaders, harness the power of fear to not only survive, but thrive?</p><p>And so, in this episode, you’ll hear from Richard Blank, CEO for Costa Rica’s Call Centre, who will talk about his experiences with fear in the workplace.  Richard will use his personal and professional examples to talk about how emerging leaders can live with their fear, use it to create strong and powerful teams.  Lastly, Richard will give practical advice to leaders so they can use their fear to help themselves and their teams thrive.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/T6NFa3z5Xgc?si=Wc8z-QiLXTwd7FNk">https://youtu.be/T6NFa3z5Xgc?si=Wc8z-QiLXTwd7FNk</a></p><p>My Professional Background</p><p>I’m a Canadian, eh! who retired from the Canadian Armed Forces as an aircraft maintenance superintendent at the rank of Master Warrant Officer.  I completed 26+ in the regular force, experiencing multiple postings, exercises, and domestic and international deployments. </p><p><br/></p>]]></description>
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         <pubDate>2024-10-15 14:37:00 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3170394933</guid>
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         <title>Triumph and Trials: Business Wins and Lessons guest Richard Blank, Hosted by Dr. Thomas Trautmann. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3202458035</link>
         <description><![CDATA[<p><br/></p><p>When you know from the start that your life won't be the one your parents thought for you, when you grab crazy opportunities and use your guts to drive you, you get the amazing life of Richard Blank! Learn his amazing lessons in this episode!</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/b6qjFonXQxg">https://youtu.be/b6qjFonXQxg</a></p>]]></description>
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         <pubDate>2024-11-05 12:42:42 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3202458035</guid>
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         <title>Unfiltered Discussions podcast by Brian Howard. Pura Vida and Pinball with Philly expat Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3205142599</link>
         <description><![CDATA[<p><br/></p><p>Pura Vida and Pinball: Building a Business in Costa Rica</p><p>Unfiltered Discussions is a podcast focused on talking about tough subjects and pivotal moments. Host, Brian Howard, talks with his guests about the moments that have impacted them and how they were able to grow and move forward.</p><p>Brian Howard</p><p>Founder and Host</p><p>Unfiltered Discussions is Brian's passion project. He has long had an intrigue for discussing heavy topics and getting to know people. This project is meant to give people a voice, a platform, to share and learn from others.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/u9-DjTc7iAA">https://youtu.be/u9-DjTc7iAA</a></p><p>Brian is the father of a beautiful daughter named Rebecca. He lives in Northern Nevada and has worked in the financial sector for most of his career. Brian is a lifelong fan of the Dallas Cowboys, and in his free time, he enjoys spending time with friends and loved ones.</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>Brian Howard, Unfiltered Discussions podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,</p><p>#BrianHoward #UnfilteredDiscussionspodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>Pura Vida and Pinball with Philly expat Richard Blank. Unfiltered Discussions podcast by Brian Howard. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/u9-DjTc7iAA">https://youtu.be/u9-DjTc7iAA</a></p><p><br/></p>]]></description>
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         <pubDate>2024-11-06 21:32:15 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3205142599</guid>
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         <title>Unloaded and Uncovered Podcast with Magda Desir. A different path in life with Richard Blank.</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3211321600</link>
         <description><![CDATA[<p><br/></p><p>Unloaded and Uncovered Podcast is based on my struggles in life, viewpoints, opinions on popular topics and pop culture (every now &amp; then), and an unconventional way for me to uncover and unload whatever it is that is on my chest. I love the no-filter, no-holds-barred aspect of my podcast because when I've said all that I can say, I feel like a heavy weight has been lifted off of my shoulders</p><p>Richard got to where he is in life by getting past parents guilt and not doing what others want you to do.The entire time I was editing these reels and short clips, I couldn’t help but smile and say yaaaaassss Richard. I asked Richard what advice he would give to someone who may be listening or watching who are having a difficult time with NOT wanting to do what their parents want them to do. Richard talks about how he took a different path in life by being inspired by what his great grandfather accomplished as an immigrant from Romania/Russia. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/V6-ATapmBBY">https://youtu.be/V6-ATapmBBY</a></p><p>My name is Magda Desir, Haitian American ???? born &amp; raised in Chicago, currently living in ATL (for now). </p><p>Innovative marketing manager with 7+ years of experience leading marketing strategy to meet predetermined marketing plans. Analyzes the company's social media strategy to identify and recommend areas of improvement, driving attendance and engagement around events. Strategizes with regional heads to set campaign objectives and KPIs, monitor campaign performance, and synthesize data that improve event and sales forecasts.</p><p>This Unloaded and Uncovered Podcast was purposely created with YOU in mind - it’s a myriad of things - from spiritual/personal journey &amp; reflections to lifestyle, being unapologetically you while not conforming to societal norms to story times, and much, much more! </p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>Magda Desir, Unloaded and Uncovered Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,</p><p>#MagdaDesir #UnloadedandUncovered Podcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p>A different path in life with Richard Blank.Unloaded and Uncovered Podcast with Magda Desir. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/V6-ATapmBBY">https://youtu.be/V6-ATapmBBY</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtube.com/shorts/G6TyFvOTq7M">https://youtube.com/shorts/G6TyFvOTq7M</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/lbte-SNguGw">https://youtu.be/lbte-SNguGw</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtube.com/shorts/ZDeij6LJpik">https://youtube.com/shorts/ZDeij6LJpik</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtube.com/shorts/kV1u05ZwfeQ">https://youtube.com/shorts/kV1u05ZwfeQ</a></p><p><a rel="noopener noreferrer nofollow" href="https://youtube.com/shorts/E15E0h0pK1Q">https://youtube.com/shorts/E15E0h0pK1Q</a></p>]]></description>
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         <pubDate>2024-11-11 14:29:10 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3211321600</guid>
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         <title>Vera Thomas Show with guest CEO Richard Blank. An effective communication at work via Happy </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3219485809</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://youtu.be/nS1YiahLkCc" />
         <pubDate>2024-11-15 20:12:14 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3219485809</guid>
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         <title>&quot;Dreamers sometimes feel alone&quot; V2V Interview featuring Richard Blank</title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3224954543</link>
         <description><![CDATA[<p><br/></p><p>Victim to Victory Podcast Series Interview</p><p>At Victim to Victory, we share inspiring stories of individuals who have transformed their lives by overcoming incredible obstacles. Our channel is dedicated to showcasing real-life experiences of resilience, determination, and triumph. Whether it's beating the odds, rising above challenges, or finding light in the darkest times, these stories are here to motivate and uplift you.</p><p>Join our community and discover the power of perseverance. Let these amazing tales encourage you to conquer your own challenges and achieve your dreams. </p><p>Richard Blank's story has a lot of twists and turns. He calls Costa Rica home now as a thriving Entrepreneur. His story is one about coming of age, knowing that dreamers sometimes feel alone, taking a leap of faith to move to a different country and all the challenges &amp; splendors that come with that. </p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/a8Xbz25r4fQ?si=i8D2DEujHHTgQfMS">https://youtu.be/a8Xbz25r4fQ?si=i8D2DEujHHTgQfMS</a></p>]]></description>
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         <pubDate>2024-11-19 20:43:38 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3224954543</guid>
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         <title>What&#39;s your vision? Richard Blank tells all on Session 1 Vision Pros Live Podcast by Jackson Calame. </title>
         <author>costaricascallcenter</author>
         <link>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3228850276</link>
         <description><![CDATA[<p>Vision Pros Live Podcast by Jackson Calame. What's your vision? Richard Blank tells all on Session 1</p><p>Learn powerful wisdom from awesome visionary leaders and gain access to growth principles, methods, and resources that will take YOUR vision to the next level! </p><p>Vision Pros Live Podcast .The secret ingredients to success are in your blind spots.</p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/sGhQnbYqx7I">https://youtu.be/sGhQnbYqx7I</a></p><p>The problem is that content marketing, social media, and A.I. are over-simplified buzz words. They are ALL short-term revenue growth hacks. Get rich quick schemes. </p><p>Branding, organic seo, online ads, email marketing, digital, traditional, funnel hacking, and automation will continue to leave you empty handed and depleted.</p><p>That won't change with your next contracted "yes man".</p><p>The Law of Abundance and the Law of the Harvest can work in your favor though. </p><p>Especially when you focus your life on serving others.</p><p>How can you better tap into the power of that truth?</p><p>Hard-work is to be embraced.</p><p>Entrepreneurs and business leaders that truly care about the people they serve see value in our approach.</p><p>If you want to make an impact that helps more people throughout this world, call me.</p><p>Sustainable revenue growth is the answer.</p><p>Why? Because hype is failing all around you.</p><p>96% of businesses fail within 10 years.</p><p>Tradition causes that.</p><p>But fads aren't the answer.</p><p>What can you do about it?</p><p>You need true growth, and it's not easy. </p><p>You need expert guidance to BUILD a real organization.</p><p>1. You must put your customers' needs first.</p><p>2. Your “minimum budget” shouldn’t be your focus. Your desired results should be because strategy isn't a passive afterthought.</p><p>3. Shifting from a "catch up" culture to a "get ahead" power house takes immense discipline, but great teams enjoy the process. </p><p>For lasting success and growth, consider the power of aligning your vision and mission so that your sales department, support team, marketing materials, and processes finally reflect what you envisioned.</p><p>I'm sad to see how many visionaries fail by trying to force it on the wrong teams.</p><p>If you're reading this still, it's because you or your team need guidance to achieve meaningful growth, so just reach out.</p><p>I truly care about forming the right relationships. </p><p>If you have 5-10 years of experience in your field, you're ready for proper support. </p><p>If you're a mission-centric person, passionately serving your market then come ready to teach us all about you and what you do because we need to believe in it, too.</p><p>We show up ready to dive in because legacies aren't built with passive effort.</p><p>If you're making a massive impact and building a better future for our world, and you value dedicated team members that aren't scared to refine your vision with you we look forward to catching up with you!</p><p>Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  </p><p>Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.</p><p>Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. </p><p>A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.</p><p>Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.</p><p><a rel="noopener noreferrer nofollow" href="https://costaricascallcenter.com/en/outbound-bpo-campaigns/">https://costaricascallcenter.com/en/outbound-bpo-campaigns/</a></p><p>Jackson Calame, Vision Pros Live Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,</p><p>#JacksonCalame #VisionProsLivePodcast  #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow</p><p><br/></p><p><a rel="noopener noreferrer nofollow" href="https://youtu.be/sGhQnbYqx7I">https://youtu.be/sGhQnbYqx7I</a></p><p><br/></p>]]></description>
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         <pubDate>2024-11-21 20:36:44 UTC</pubDate>
         <guid>https://padlet.com/costaricascallcenter/wz48ftd2m7i6ecf7/wish/3228850276</guid>
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         <title></title>
         <author>costaricascallcenter</author>
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         <pubDate>2024-11-30 22:33:53 UTC</pubDate>
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