Service Design Project Plan for Sanitation Solutions in Oploca by https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64 A place to save, organize, and share your files. en-us 2024-06-12 13:26:22 UTC 2024-07-15 13:17:56 UTC hello@padlet.com https://padlet.net/icons/png/1f5c3.png nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025908668 2024-06-12 13:48:21 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025908668 RETHINK: What is the problem? nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025910318 What is the problem according to our team?

What is the problem/s according to evidence?

]]> 2024-06-12 13:50:05 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025910318 RETHINK: What is the problem? nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025911561 Identifying potential problems to tackle


What is the problem according to the stakeholders?

What is the real problem that wants to be prioritized?

-by each stakeholder

-community level


]]> 2024-06-12 13:51:23 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025911561 MAKE: What is the solution? nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025911774 Iterations of research outcome. Develop the service design strategy

]]> 2024-06-12 13:51:36 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025911774 MAKE: What is the solution? nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025911935 Production of final research outcomes

]]> 2024-06-12 13:51:48 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025911935 Research nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025931683 2024-06-12 14:12:25 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025931683 Research on general characteristics of Oploca nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025936123

Gather demographic, geographic, and socio-economic data from various sources. Add climatic risks and other risks (health?)


]]> 2024-06-12 14:17:14 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025936123 Research on Sanitation situation in Oploca nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025936847

Understand the current sanitation issues, existing infrastructure and social norms around sanitation /WASH


]]> 2024-06-12 14:17:41 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025936847 Research on past projects on Sanitation or WASH in Oploca nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025937240

Document past interventions in the community, type of projects, length of the projects, funded by, actors involved, current status of those projects, etc.

]]> 2024-06-12 14:18:07 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025937240 Research on previous experiences with nutrient recovery and domestic wetlands in Oploca nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025937522

Document previous experiences with nutrient recovery and domestic wetlands in Oploca or Bolivia or other places with similar characteristics

]]> 2024-06-12 14:18:27 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025937522 Engage with the community nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025937668 Conduct interviews, focus groups, and surveys to gather community insights.

]]> 2024-06-12 14:18:37 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025937668 Identify Key Stakeholders nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025943254 Identify and engage local government officials, NGOs, and community leaders.

]]> 2024-06-12 14:24:14 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025943254 Research Synthesis nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025948089 2024-06-12 14:29:21 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025948089 Problem statement nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025957571 Clearly articulate the sanitation issues faced by the community using insights from community engagement and research

]]> 2024-06-12 14:40:06 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025957571 User centered design nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025961237 2024-06-12 14:43:50 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025961237 Develop User journey of each persona profile nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025962605 Based on the defined problem that is prioritized to be solved or tackled (phase 2), conduct user journey mapping workshops to identify pain points and opportunities

]]> 2024-06-12 14:45:19 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025962605 Identify pain points and opportunities for intervention nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025964338 Analyse the pain points and opportunities and align them to how they serve to solve the prioritized problem + technical knowledge of the team

]]> 2024-06-12 14:47:06 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025964338 Co-Create Solutions nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025964644 2024-06-12 14:47:28 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025964644 Identify pain points and opportunities for intervention nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025965153 Analyse the pain points and opportunities and align them to how they serve to solve the prioritized problem + technical knowledge of the team

]]> 2024-06-12 14:48:05 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025965153 nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025986518 UJM 1: https://www.figma.com/board/r7GMfsG1fv9yCT8S7SsUAK/Untitled?node-id=2-4124&t=Uz5hQKOWGWZGeSYX-4

]]> 2024-06-12 15:13:33 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025986518 Ethnographic focus nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025989488 Site visits to understand lifestyle, living environment, access to resources, key challenges, existing skillsets, aspirations, daily routines, home environment, community interactions, gender roles and more to get a holistic understanding of the users

]]> 2024-06-12 15:17:34 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025989488 Interviews nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025990460 2024-06-12 15:18:50 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025990460 Research Insights nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025990955 2024-06-12 15:19:32 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025990955 Goals and KPIs nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025991788 2024-06-12 15:20:43 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025991788 Prototyping nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025997457 2024-06-12 15:28:18 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3025997457 Service blueprint ? nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026006547 2024-06-12 15:40:02 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026006547 User needs nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026020662 2024-06-12 16:00:35 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026020662 User requirements nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026020728 2024-06-12 16:00:43 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026020728 Create "persona profiles" nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026020854 Creating persona profiles helps the team develop a deeper understanding of the target users. These profiles represent fictional characters that embody the characteristics, goals, and pain points of the actual users.

]]> 2024-06-12 16:00:56 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026020854 stakeholder mapping? nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026032097 2024-06-12 16:17:47 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026032097 nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026038064 2024-06-12 16:27:53 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026038064 nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026038317 2024-06-12 16:28:14 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026038317 nhilceesquivel https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026041565 2024-06-12 16:33:42 UTC https://padlet.com/nhilceesquivel/wkfim5mjbwo8fl64/wish/3026041565