Q2 Overview Webinar by https://padlet.com/kcorey3/wjuuip4gqwcd Retro: 5/25 Overview Webinar covering Q3 roadmap en-us 2018-07-19 16:03:06 UTC 2018-07-26 17:17:17 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Watchclock.png Sales talking points jbai2 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891153 We need to be thinking about sales talking points earlier on and giving them a high level overview (ha!) during the webinar]]> 2018-07-23 19:15:21 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891153 Current feedback jbai2 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891217 Yes, I thought it was great that we highlighted the Educator Impact awards and other campaigns last time. Anytime we can weave a story for sales internally, they will be able to deliver that same message externally. If we can tighten up the messaging on the other stuff, we will have room for other initiatives. If not, it's not a big deal at all -- I think we're hitting the right amount/good notes.]]> 2018-07-23 19:16:13 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891217 What about regular marketing communication? jbai2 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891388 2018-07-23 19:17:58 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891388 Everyone...? jbai2 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891438 We can consider internal development teams as well (dev, curriculum) as this is their work going out to the world?]]> 2018-07-23 19:18:34 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891438 jbai2 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891501 I like this rhythm as it follows the business quarters.]]> 2018-07-23 19:19:30 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270891501 Handoffs jbai2 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270892158 Overall, I think the webinars do a great job at bringing transparency to what is happening inside the org to empower field folks. Where I think we (the webinar team) fumble a bit is with handoffs in an order that looks like we have a united front. Product needs to get in front of development as well.]]> 2018-07-23 19:26:21 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270892158 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894252 I think quarterly is a good time frame. With only four a year, ICs, reps, tech, marketing, etc. aren't overwhelmed with webinars to attend, and this time span usually is enough for important curriculum, technology, and marketing updates to accumulate. ]]> 2018-07-23 20:04:16 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894252 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894418 I completely agree. I think this information can be great for everyone regardless of their role. Just like we update everyone across teams during the Town Halls, I think these webinars can be used in a similar fashion.]]> 2018-07-23 20:07:47 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894418 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894504 We need to be mindful about what is being included. With only the three components mentioned above, we're often already at the hour mark. it may be difficult to add more to the agenda.]]> 2018-07-23 20:09:12 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894504 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894559 I think the prep for our webinars has gone really well. The structure that is currently in place has given us sufficient time to plan, develop, and prepare, and when additional meetings were needed, we have never had any trouble getting the necessary parties to add meetings to the calendar. As long as this continues, I don't know what else would be needed :)]]> 2018-07-23 20:10:35 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894559 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894692 One measure of success is that we are continuing to see our attendance number increase. If people didn't find these webs of value, I think we would have seen a decline in attendance numbers. I think actual effectiveness will reside in the application of the information: are consultants and reps working the information into their presentations, trainings, and consultations? If we want feedback on effectiveness, we can always take advantage of the embedded polls in GTT.

I think that what we have offered has been the right depth because these webs are intended to give a high-level overview of what's coming or what has just been released. I do believe that certain topics and features will warrant additional, more in-depth, and more role-specific webinars to ensure understanding as well as ensure talking points are understood.]]> 2018-07-23 20:13:09 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894692 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894921 You know I love an assessment :)

I could see the assessment taking the form of a GTT poll or quiz. It could give us an idea as to whether the greater group understands the information that was delivered to them and whether additional training or clarifications may be necessary.]]> 2018-07-23 20:18:14 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270894921 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270895053 I think the overall goal for the quarterly webinars is awareness. It arms the group with important information that can be shared with customers and (hopefully) generates excitement about things to come.

We always receive positive feedback about what is shared, so I would like to say, yes, we are meeting the goal.

I definitely believe that these webinars tie into the bigger picture of internal communication. Consistency in messaging is SO important, and being able to bring our teams together to hear the same messaging and the information is huge. ]]> 2018-07-23 20:20:31 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270895053 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270895229 I think we need to start planning our dates further in advance and not web to web :)]]> 2018-07-23 20:23:55 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270895229 Theme and purpose https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270993062 Much like our content design philosophy, it would be wise to start  with the end in mind. What are we trying to accomplish with these webinars? That will drive many of the questions on this Padlet:
-If it is to ensure Sales can speak effectively to what they have to sell, is that the best use of time of developers to attend? 
-If it's to show what they are going to have vs already have, when is the best time of the quarter to have it? If the latter, does that change the timing?]]> 2018-07-24 15:46:20 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270993062 Kahoot https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270993385 Sales folks love to compete]]> 2018-07-24 15:51:20 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/270993385 Get marketing pieces earlier kcorey3 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271013598 2018-07-24 20:17:43 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271013598 Challenger webinar kcorey3 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271014772 follow up]]> 2018-07-24 20:35:43 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271014772 Agreed. Overall goals are awareness and transparency. No one can "claim" they didn't know something was coming...I think this does tie into the bigger picture of internal communication and transparency as a company goal. tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215605 2018-07-26 17:08:19 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215605 Having weekly planning calls worked well; however, not sure if that is feasible per quarter moving forward....Would like to consider bi-weekly calls and continue to get information from product briefs and experts, as needed. tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215700 2018-07-26 17:09:39 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215700 Quarterly seems to work well. More frequently would lose its impact, as would less frequently (people wouldn't really "know" what these calls were about). 1 hour is a "doable" time frame for all. Would like to keep these to 45 minutes (and include some Q&A time), but that is dependent upon the amount of info shared. tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215758 2018-07-26 17:10:24 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215758 Agreed. We should open these up for anyone to attend (even on AOP side, as well)...Transparency and communication are our goals. tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215827 2018-07-26 17:11:39 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215827 Right now, we are segmenting into: (1) Curriculum/Product Updates, (2) Tech Updates, and (3) marketing Updates....I would think sales-driven initiatives could be included within marketing updates as needed. tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215928 2018-07-26 17:13:16 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215928 The key will be getting marketing messaging PRIOR TO these update calls...We can align sales talking points if we have this info prior to the calls... tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215981 2018-07-26 17:14:03 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271215981 I would like to consider a GVA assessment...We could consider offering a prize (i.e. bribe) for completing the assessment. :) tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271216042 2018-07-26 17:14:55 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271216042 Some have commented they feel the depth of content is "too much"....they requested shorter, to the point (but these were mostly from sales...ICs would need more). tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271216085 2018-07-26 17:15:37 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271216085 I vote for developing a GVA assessment. We could dump the recording into a GVA lesson and send out to everyone after the webinar...Then, ask them to complete the GVA assessment ot demonstrate "mastery"... tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271216148 2018-07-26 17:16:34 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271216148 Moving forward, I think we'll want to lean more heavily on the product experts within these webinars...The "live demos" and "hearing from the experts" has been well received. tiffany_hicks35 https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271216204 2018-07-26 17:17:17 UTC https://padlet.com/kcorey3/wjuuip4gqwcd/wish/271216204