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      <title>Fast Food Restaurant Customer Relationships by Matthew Tzou</title>
      <link>https://padlet.com/mdt_tzou/wdtl9ohy7kb2</link>
      <description>IDT Period 2</description>
      <language>en-us</language>
      <pubDate>2017-10-18 12:38:52 UTC</pubDate>
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         <title>About Fast Food Restaurants</title>
         <author>mdt_tzou</author>
         <link>https://padlet.com/mdt_tzou/wdtl9ohy7kb2/wish/198189089</link>
         <description><![CDATA[<div>1. Fast food restaurants provide customers with cheap, quickly-prepared food that continues keeping customers attracted to fast food.<br>2. Fast food restaurants appeal to nearly all age groups, gender groups, etc. in society, such as to families and businessmen.<br>3. Fast food restaurants have seen large-scale popularity across the entire world, thus making them prime examples of the importance of good customer service. </div>]]></description>
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         <pubDate>2017-10-18 12:40:41 UTC</pubDate>
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         <title>Ideal Characteristics of Customer Service Representatives</title>
         <author>mdt_tzou</author>
         <link>https://padlet.com/mdt_tzou/wdtl9ohy7kb2/wish/198190761</link>
         <description><![CDATA[<div>1. Greet the customer<br>2. Be friendly and sociable<br>3. Answer customers' questions thoroughly and exactly<br>4. Being able to handle upset, angry, etc. customers<br><br></div>]]></description>
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         <pubDate>2017-10-18 12:43:53 UTC</pubDate>
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         <title>Negative Qualities Customer Service Representatives Should Not Have</title>
         <author>mdt_tzou</author>
         <link>https://padlet.com/mdt_tzou/wdtl9ohy7kb2/wish/198191035</link>
         <description><![CDATA[<div>1. Visibly unenthusiastic about their job (talking monotone, looking tired, etc.)<br>2. Not making the customer feel welcome or comfortable<br>3. Being hostile to customers with complaints</div>]]></description>
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         <pubDate>2017-10-18 12:44:24 UTC</pubDate>
         <guid>https://padlet.com/mdt_tzou/wdtl9ohy7kb2/wish/198191035</guid>
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         <title></title>
         <author>mdt_tzou</author>
         <link>https://padlet.com/mdt_tzou/wdtl9ohy7kb2/wish/199534355</link>
         <description><![CDATA[]]></description>
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         <pubDate>2017-10-23 12:37:28 UTC</pubDate>
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