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We will always aim to involve you in your baby's care - in emergency circumstances, we will always prioritise your baby's best interests. 

01925 662278

Please note that nursing handover takes place between 7am-7:30am and 7pm-7.30pm. During these times a nurse may not be available to answer the telephone.

This technique should be used when decontaminating your hands with either alcohol gel or soap and water.

Your other children also have open access to NNU but must always be accompanied by a parent.

Your visitors are welcome on the unit between 11am-6pm, and 8pm-10pm

• Visitors must always be accompanied by a parent

• No more than 3 people per cotside

• Visitors must be over the age of 16 (baby's siblings are exempt from this rule)

• Visitors must be free from contagious diseases, and will be asked to leave the unit if they appear unwell.

Please be aware and considerate of other families - at times we may ask visitors to step out if the nurseries become too crowded or if a clinical procedure is taking place.

We ask you to please also respect other baby/babies' and families' privacy, especially during private conversations at the bedside. 

Please give your registration number to a member of nursing staff.

One vehicle per family

If you incur any parking fines whilst your baby is on NNU please let our ward clerk Rose know.

During this time the lights will be turned down, curtains drawn, and noise kept to a minimum.

It can also be an opportunity for you to spend time with your baby, enjoy skin to skin cuddles or read to your baby.

An page open to the public where many of our parents post updates about their babies after discharge.

This might be a good place for you to look for peer support from other parents who have had a neonatal journey.

Times of ward rounds - approx. 9am-11.30am 

Every Thursday we have a Grand Round with a consultant paediatrician.

If you are not able to be present during the ward round but would like to speak to a doctor about your baby's care, please let your nurse know and we will facilitate a conversation or phone call.