11.25.2021 TB Services : Part 2- Patient Experience, Digital Literacy and Accessibilty, Care Team, Communications & Clinician Experience by Arlene Singh https://padlet.com/arlenesingh/w759ui8si1bjr858 We ask that you assign a priority level/grade to your requirement(s) Grade 10/10 are must have requirements and should only be selected for "mandatory" requirements. The legend for grade/priority level is as follows: 1: Least Important 4: Somewhat Important 6: Important 8: Very Important 10: Extremely Important en-us 2021-11-24 23:18:31 UTC 2021-11-25 23:57:23 UTC hello@padlet.com https://padlet.net/icons/png/1f514.png arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425581 Yes, multiple languages]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425581 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425583 All
- iPad
- Computer
- Phone
- Tablet

]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425583 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425585 Rural/Remote]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425585 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425586 Travelling internationally/nationally]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425586 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425587 All over BC]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425587 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425590 Within and outside the lower mainland]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425590 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425591 Desktop computer/Laptop]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425591 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425593 Phone/Smartphone]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425593 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425594 iPad/Tablet]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425594 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425595 Staff should not have to log in to another device or platform. Use of text or email would be more accessible]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425595 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425596 Combination of all]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425596 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425597 Outreach teams only have cell phone so from phones]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425597 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425598 - Hard of hearing
- Visual impairment
- Cognitive deficits]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425598 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425599 Homeless, shelter, poverty]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425599 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425600 Correctional centres]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425600 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425601 Rural areas and poor network connectivity ]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425601 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425602 Lack of access to technology]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425602 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425603 Ability to customize the modality depending on the patient and their preference]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425603 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425604 Clients have low digital literacy solution needs to be
- simple
- easy to use
- intuitive]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425604 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425605 Have something that patients can call for technical support so clinicians don't have to provide troubleshooting]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425605 Healthcare providers involved arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425606 - GP/MD
- Specialists/ specialty providers
- Allied
- Clinicians
- Students, residents
- Counsellors and therapists
- Art and music therapist
- Pharmacist

]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425606 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425607 Community providers and private care providers 
- School Nurse
- OT 
- Care Aide]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425607 Sharing RPM data with others arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425608 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425608 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425609 Different permissions and user types that can log in and see the data]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425609 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425610 Ability to generate reports and send to other care providers in the patients circle of care]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425610 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425611 Ability to assign actions to healthcare providers outside of the program]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425611 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425612 Integrate with primary and community EMRs to share data]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425612 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425613 On site]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425613 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425614 Remotely off-site]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425614 Method of Communication arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425615 Custom per patient]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425615 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425616 Texting]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425616 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425617 Email]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425617 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425618 Video call or videoconferencing]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425618 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425619 Phone call]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425619 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425621 Mobile applications]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425621 Preferred Devices arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425622 Basic phone]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425622 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425623 Smart phone]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425623 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425624 Computer]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425624 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425625 Customize to patient needs ]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425625 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425626 Questions asked and monitoring is appropriate and needed for that patient]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425626 arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425627 Ability to communicate and do what is right for the patients

i.e. do they need regular text check ins only or do they need a full monitoring plan on a regular basis]]> 2021-11-24 23:18:31 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1911425627 Vietnamese, Korean, Mandarin, Cantonese, Arabic, Urdu arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913338577 2021-11-25 23:50:26 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913338577 Texting without Data arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913339193 Not all patients have access to data]]> 2021-11-25 23:51:13 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913339193 technical limitations , need easy to use technology https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913339219 2021-11-25 23:51:15 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913339219 Needs to be very easy and intuitive to use https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913340103 2021-11-25 23:52:32 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913340103 Staff support arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913340863 staff can be overwhelmed and impact ability to provide care if multiple alerts coming in per patient]]> 2021-11-25 23:53:38 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913340863 Eliminate faxing and mailing arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913343195 ยท        Currently for communication with other care providers there is a reliance on fax, will be useful to communicate results such as TB test to the referring physician]]> 2021-11-25 23:56:37 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913343195 Computer arlenesingh https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913343823 More user friendly.]]> 2021-11-25 23:57:23 UTC https://padlet.com/arlenesingh/w759ui8si1bjr858/wish/1913343823