• Reporting to undergo industrial training at Zenith Hotel Cameron

• Introductory sessian of places and areas at the Zenith Hotel by Miss Atira as assistant human resources (HR).

• Distribution of the scope of work of housekeeping to tidy the room to which level.

• Packing the room on the 5th floor example make a bed sheet and pillow change ,vacuum carpet and also toilet wash.

• Briefing session by Mr.Nasir as senior executive housekeeper related to housekeeping work.

• Make an inventory that include items that are not consumable or recycled items that are consumable or non-recycled items.

• Briefing session by Mr. Faizal as Supervisor Housekeeper and Mr. Nasir before starting housekeeping work and division of duties to staff.

• Make more inventory for linen such as bed sheet, pillowcase, bath towels, hand towels.

• Mr. Nasir shared with us the Automatic Periodic Replacement (PAR) housekeeping which represents the total amount of linen required to furnish one guest room.

• Tidying the room on floor 5 with staff, such cleaning toilet, vacuuming carpet, wiping the balcony.

• Briefing session by Mr. Faizal as Supervisor Housekeeper and Mr. Nasir before starting housekeeping work and division of duties to staff.
  
• Doing spring cleaning on floor 4 for sale.
  
• change the bed sheet, pillow case and duvet cover twin.
  
• Wipe the dust on the table, door frame, cup and glass.
  
• Wipe the balcony and sliding door.
  
• Washing the toilet and sinks
  

• Briefing session by Mr. Faizal as Supervisor Housekeeper and Mr. Nasir before starting housekeeping work and division of duties to staff.

• Doing spring cleaning on floor 4 for sale.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Wipe the balcony and sliding door.

• Briefing session by Mr. Faizal as Supervisor Housekeeper and Mr. Nasir before starting housekeeping work and division of duties to staff.

• Doing spring cleaning on floor 3 for sale.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Wipe the balcony and sliding door.

• Sweep all the cobwebs near the wall.

  
  

OFFDAY

• Briefing session by Mr. Faizal as Supervisor Housekeeper and Mr. Nasir before starting housekeeping work and division of duties to staff.

• Tidy up the rooms that are checked out on floor 4.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Briefing session by Mr. Faizal as Supervisor Housekeeper before starting housekeeping work and division of duties to staff.

• Tidy up the guest check out and check in rooms on floor 7.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Briefing session every morning by Mr.Faizal as Supervisor Housekeeper before starting housekeeping work at 9 o'clock in the morning

• Make spring cleaning at floor 3 to clean the guest room completely of dust, stains, broken furniture, and trash so that there is no part of the area that is not cleaned.

• Wipe the dust on the table, door frame and also glass.

• Change the bedsheet,duvet cover and pillowcase.

• Wipe dust off the mirror.

• Cleaning the bathtub and toilet

• Vakuum the dust on the carpet and also balcony.

• Briefing session every morning at 9 am by Mr. Faizal as Supersiver Housekeeper before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and guests stay on at the floor 7.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session every morning at 9 am by Mr.Faizal as Supersiver Housekeeper before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and make up room for the guests stay on at the floor 6.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session every morning at 9 am by Mr. Faizal by Mr.Faizal as Supersiver Housekeeper before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and guests stay on at the floor 4.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Check and make sure there is no food or water in the refrigerator.

• Cleaning the toilet and bathtub.

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session by Mr. Faizal as Supervisor Housekeeper before starting housekeeping work.

• Tidy up the guest check out and stay on at floor 6.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Briefing session by Miss. Ema as Supervisor Housekeeper before starting housekeeping work.

• Tidy up the guest check out and stay on at floor 7.

• Cleaning and washing the toilet and bathtub.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers

• Briefing session every morning at 9 am by Miss.Ema as Supersiver Housekeeper and Mrs. Azura before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and guests stay on at the floor 6 and floor 4.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session every morning at 9 am by Miss. Ema as Supersiver Housekeeper and Mr. Nasir before starting housekeeping work and division of duties to staff and how to clean floor trap at the bathroom.

• Tidying and cleaning near public areas in the hotel.

• Wipe the trash can at the lift landing to make sure there is no dust or garbage near the area.

• Vakuum at area lift landing.

• In the night, I conducted a Ramadan buffet for 296 people from the Cameron Land Office. Through this, I got new experience on how to manage a Ramadan buffet and how to communicate with customers.

• Briefing session every morning at 9 am by Mr.Nasir before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and guests stay on at the floor 7

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

  
  

• Briefing session every morning at 9 am by Miss.Ema as Supersiver Housekeeper and Mr.Ezian before starting housekeeping work and division of duties to staff and about how the cleaning dustbin at the room.

• Tidy up the rooms where guests have checked out and guests stay on at the floor 7.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session every morning at 9 am by Miss.Ema as Supersiver Housekeeper and Mr.Ezian before starting housekeeping work and division of duties to staff and about how the cleaning dustbin at the room.

• Tidy up the rooms where guests have checked out and guests stay on at the floor 2 .

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Add amenities such as bath gel, shampoo, mineral water, tissues, bathroom equipment and also coffee.

• Briefing session every morning at 9 am by Miss.Ema as Supersiver Housekeeper before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and guests stay on at the floor 6.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session by Mr. Faizal as Supervisor Housekeeper before starting housekeeping work and division of duties to staff.

• Tidy up the guest check out and stay on at floor 7.

• Make sure the trash can was clean and can has no trash.

• Change all the bedsheet,duvet cover,pillowcase also towel such bath towel,face towel and hand towel.

• Cleaning and washing the toilet and bathtub.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Tidy up the guest check out and stay on at floor 5.

• Make sure the trash can was clean and can has no trash.

• Change all the bedsheet,duvet cover and pillowcase.

• Cleaning and washing the toilet and bathtub.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

  
  

• Briefing session every morning at 9 am by Mr.Faizal as Supersiver Housekeeper before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and make up room for the guests stay on at the floor 7.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Change all the towel such as bath towel, face towel and hand towel.

• Cleaning the toilet and bathtub.

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Tidy up the rooms where guests have checked out and make up room for the guests stay on at the floor 7.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Change all the towel such as bath towel, face towel and hand towel.

• Cleaning the toilet and bathtub.

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session by Miss. Ema as Supervisor Housekeeper before starting housekeeping work.

• Tidy up the guest check out and stay on at floor 6.

• Cleaning and washing the toilet and bathtub.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers.

• Briefing session by Miss. Ema as Supervisor Housekeeper before starting housekeeping work.

• Sweep cobweb at the floor 2,3 and 4.

• Tidy up the guest check out and stay on at floor 2 and 5.

• Change all the bedsheet,duvet cover and pillowcase.

• Cleaning and washing the toilet and bathtub.

• Wipe the dust on the table, door frame, cup and glass.

• Make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers.

  
  

• Tidy up the rooms where guests have checked out and guests stay on at the floor 4 and 6.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, shower gel, shampoo, laundry bag and slippers

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Tidy up the guest check out and check in rooms on floor 7.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

  
  

• Tidy up the guest check out and stay on at floor 6.

• Cleaning and washing the toilet and bathtub.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers

• Add the mineral water and coffee.

• Tidy up the rooms where guests have checked out and make up room for the guests stay on at the floor 5.

• Clean the trash can and make sure there is no trash in the room.

• Change all the bedsheet,duvet cover and also pillowcase.

• Change all the towel such as bath towel, face towel and hand towel.

• Cleaning the toilet and bathtub.

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Tidy up the guest check out and check in rooms on floor 5.

• Change all the bedsheet,duvet cover and pillowcase.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Add all the amenities such tisuess,bath gel and shampoo.

• Add the coffee and mineral water.

  
  

• Tidy up the guest check out and stay on at floor 6.

• Make sure the trash can was clean and can has no trash.

• Change all the bedsheet,duvet cover and pillowcase.

• Cleaning and washing the toilet and bathtub.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Tidy up the guest check out and stay on rooms on floor 7.

• Change all the bedsheet,duvet cover and pillowcase.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Add the mineral water and coffee.

• Add all the amenities at the room.

• Briefing session at 9 am by Miss. Halimatun before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and guests stay on at the floor 4.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slipperstowel.

• Change the towel such as hand towel,face towel and bath

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session at morning by Miss. Halimatun before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and guests stay on at the floor 4.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slipperstowel.

• Change the towel such as hand towel,face towel and bath

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

  
  

• Briefing session by Miss. Ema as Supervisor Housekeeper before starting housekeeping work.

• Tidy up the guest check out and stay on at floor 3.

• Cleaning and washing the toilet and bathtub.

• Wipe the dust on the table, door frame, cup and glass.

• Vacuum the dust on the carpet and balcony.

• Make sure to add the amenities such as tissues, bath gel and shampoo.

• Briefing session at 9 am by Miss.Halimatun before starting housekeeping work and division of duties to staff.

• Tidy up and clean the rooms where guests check out and are still staying on floor 3.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, bath gel, shampoo, clothes bag and even slippers

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Briefing session by Miss.Halimatun before starting housekeeping work and division of duties to staff.

• Tidy up the rooms where guests have checked out and guests stay on at the floor 6

• Change all bedsheet,duver cover and pillowcase.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Vakuum the carpet and balcony.

  
  

  
  

• Briefing session every morning at 9 am by Encik Faizal before starting housekeeping.

• Tidy up the rooms at floor 7 where the guests have checked out and stay on.

• Change the all bedsheet ,duvet cover and pillow case.

• Cleaning the bathtub and toilet.

• Cleaning the sink.

• Wipe and wash the cup,kettle and also glass.

• Clean the dustbin and make sure there is no trash in the room.

• Clean and check in the fridge that there are no guest items left behind.

• Make sure to add the all amenities such as bath gel,shampoo,tissues.

• Last,vakuum the carpet and balcony

• Briefing session by Miss Halimatun as Assistant Housekeeper.

• Clean and tidy rooms on level 4 that are still Occupied Clean (OC) and Vacant Dirty (VD).

• Clean and wash the bathtub and toilet.

• Wipe the table and mirror.

• Change all the towel such bath towel,hand towel and also face towel.

• Wipe the cup and glass.

• Add the amenities at bathroom such as bath gel and shampoo.

• Vakuum the carpet.

• Clean and tidy rooms on level 4 that are still Occupied Clean (OC) and Vacant Dirty (VD).

• Clean and wash the bathtub and toilet.

• Wipe the door frame, table and mirror.

• Change all the towel such bath towel,hand towel and also face towel.

• Wipe the cup and glass.

• Add the amenities at bathroom and toilet such as bath gel and shampoo,tissues, brush teeth.

• Ensure that all rubbish has been cleared out.

• Vakuum the carpet and balcony.

• Briefing session by Encik Faizal as Supervisor Housekeeper and Miss Halimatun as Assistant Housekeeper.

• Make an inventory of items such as bed sheet, bed runner, shower cover and also pillow case at Zenith Suite which will be opened in month 7.

• Pack and arrange all stock bedsheet king and twin, duvet cover king and twin, pillow case, skitting bed and also bed runner.

• Tidy up the rooms where the guesta have checked out and stay on at floor 5.

• Clean the trash can and throw the rubbish at the room.

• Change the all bedsheet,duvet cover and pillowcase.

• Clean and wash the bathtub,toilet and sink.

• Change all the towels such as bath towel,hand towel, face towel.

• Make the swan towel for normal honeymoon package.

• Add the all amenities such laundry bag,slippers,tissues and toiletries.

• Add the daily mineral water,tea,sugar,creamer and coffe.

  Vakuum the carpet and balcony.

• Clean and tidy rooms that are still Occupied Clean (OC) and Vacant Dirty (VD).

• Clean and wash the bathtub and toilet.

• Wipe the door frame, table and mirror.

• Change all the towel such bath towel,hand towel and also face towel.

• Wipe the cup and glass.

• Vakuum the carpet and also balcony.

• Clean and tidy rooms on Level 7 that are still Occupied Clean (OC) and Vacant Dirty (VD).

• Spring cleaning room on Level 7 spring cleaning to clean it regularly to maintain a clean and odor-free environment. To keep hotel toilets fresh and protected from bacteria, daily toilet cleaning is also very important.

• Dust and wash any and all mirrors, frames, and decorative items.

• Clean and wash the bathtub and toilet.

• Wash and wipe the door ceilings, window sills, doors, and walls.

• Vakuum the carpet and balcony.

• Briefing session by Miss Halimatun as Assistant Housekeeper.

• Tidy up and clean the rooms on level 3 and 4 that are still Vacant Dirty (VD) and Occupied Clean (OC).

• Wipe the door frame, table and mirror.

• Change all the towel such bath towel,hand towel and also face towel.

• Wipe the cup and glass.

• Cleaning and wash the bathtub and

• Add the amenities at bathroom and toilet such as bath gel and shampoo,tissues, brush teeth.

• Ensure that all rubbish has been cleared out.

• Vakuum the carpet and balcony.

• Briefing session by Briefing session every morning at 9 am by Mr.Faizal as Supersiver Housekeeper before starting housekeeping work and division of duties to staff

• Tidy up the rooms where guests have checked out and guests stay on at the floor 6.

• Change all the bedsheet,duvet cover and also pillowcase.

• Cleaning the toilet and bathtub.After cleaning the toilet,make sure to add the amenities such as tissues, shower gel, shampoo, clothes bag and even slippers

• Wash and wipe the cup and glass.

• Wipe the dust on the table,door frame and also mirror.

• Vakuum the carpet and balcony.

• Tidy up the guest check out and stay on rooms on floor 3.

• Change all the bedsheet,duvet cover and pillowcase.

• Change all towel and add the new towel.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Add the mineral water and coffee.

• Add all the amenities at the room.

• Vacuum the dust on the carpet and balcony.

  
  

• Tidy up the guest check out and stay on rooms at floor 3.

• Change all the bedsheet,duvet cover and pillowcase.

• Change all towel and add the new towel.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Wipe the dust on the table, door frame, cup and glass.

• Add the mineral water and coffee.

• Add all the toiletries.

• Vacuum the dust on the carpet and balcony.

• Tidy up and clean rooms on floor 4 that are still Vacant Dirty (VD) and Occupied Clean (OC).

• First, clean the vacant dirty room and make sure to dispose of the garbage first. Make sure all the garbage is taken and thrown into the plastic garbage.

• Wash, dry, and clean the bathtub. To make the bathroom appear clean, you must use chemicals to clear any yellow filth that may be present on the floor.

• Clean the toilet using chemicals to remove dirt.

• Take and change all the towels.

• After finishing cleaning the toilet and bathroom, put in new bath towels and hand towels. And put in and change new toilet paper if the tissue is used up.

• Clean and dry the sink.

  Wipe the mirror

• Add and enter all toiletries such as toothbrush, bath gel and others.

• Change the new bathing suit in the closet and also add the slippers, polish shoes and laundry bag. Make sure all the items in the closet are organized neatly and beautifully.

• Add the daily mineral and also coffee and tea.

• Lastly, vacuum the carpet and balcony so that there is no dust.

• Tidy up the rooms where guests have checked out and guests stay on at the floor 5.

• Change all bedsheet,duver cover and pillowcase.

• Cleaning and washing the toilet and bathtub.

• Clean the drain in the toilet.

• Change all towels and add the new towels.

• Add the all toiletries such as tissues,toothbrush.

• Wipe the dust on the table, door frame, cup and glass.

• Vakuum the carpet and balcony.

• Clean up the occupied clean (OC) and empty dirty (VD) rooms on floor 7.

• Cleaning the toilet and bathtub

• The washbasin should be dried and cleaned.

• Clean the mirror.

• Add and enter every piece of personal hygiene, including bath gel and toothbrushes.

• Add the laundry bag, slippers, and polish shoes to the closet along with the new bathing outfit. Verify that everything is tastefully and neatly arranged in the wardrobe.

• Add the tea and coffee together with the daily mineral.

• Finally, use a vakuum to remove any dust from the carpet and balcony.
  

• Before beginning housekeeping duties at 9 in the morning, Ms. Ema, the Supervisor Housekeeper, conducts a briefing each morning.

• Make careful to remove the trash first and clean the unoccupied, unclean room first. Ensure that every piece of trash is removed and placed in the plastic rubbish bag.

• Replace all of the linens, including the pillowcases, duvet covers, and sheets.

• Change all towels and replace with new ones.

• Toilet and bathtub cleaning and washing.

• Dust off the table, cup, glass, and door frame.

• Dust the carpet and balcony with a vakuum.

• Don't forget to include the necessities like tissues, shampoo, shower gel, clothes bags, and even slippers.
  

• Tidy up the rooms where guests have checked out and stay on floors 2 and 5.

• Change all bedsheets, duvet covers, and pillowcases with replacements.

• Change the all towels and replacement the new ones.

• Clean and wash the toilet and bathtub.

• Clean the drain in the toilet.

• Remove dust from the table, door frame, cup, and glass.

• Next, add the toiletries.

• Add the daily minerals, coffee, and tea.

• Vacuum the carpets and balconies.

• Tidy up the rooms where visitors have checked out and slept on floors 5.

• Clean out the trash can and ensure that there is no rubbish in the room.

• Change the bedsheets, duvet cover, and pillowcase.

• Clean the toilet and bathtub.After cleaning the toilet, add amenities such as tissues, shower gel, shampoo, laundry bag, and slippers.

• Clean and wipe the cup and glass.

• Wipe away any dust on the table, door frame, and mirror.

• Vacuum the carpets and balconies.

• Briefing session before starting housekeeping duties at 9 am by Ms. Halimatun about tidying the occupied clean room, you need to add all the items such as towels and toiletries. Vacuum the corridor near the floor if the room is ready and make sure the trash in the trash can near the lift landing is removed if already full.

• Clean and tidy rooms that was still occupied clean (OC) and vacant dirty (VD) at floor 3

• Make sure the garbage can is clean and empty.

• Change the bedsheets, duvet covers, and pillowcases.

• Clean and wash the toilet and bathtub.

• Remove dust from the table, door frame, cup, and glass.

• Vacuum the dust off the carpet and balcony.
  

• Tidy up the rooms where visitors have checked out and are staying on Floor 5.

• Clean out the trash can and ensure that there is no rubbish in the room.

• Change the bedsheets, duvet cover, and pillowcase.

• Change and replace all towels.

• Clean the toilet and bathtub.After cleaning the toilet, add amenities such as tissues, shower gel, shampoo, laundry bag, and slippers.

• Clean and wipe the cup and glass.

• Wipe away any dust on the table, door frame, and mirror.

• Vacuum the carpets and balconies.

• Miss. Halimatun, Supervisor, will conduct a briefing session Housekeeper before beginning housekeeping duties.

• Tidy up the visitor check-out and stay on floor 6.

• Clean and wash the toilet and bathtub.

• Replace all towels with new ones.

• Remove dust from the table, door frame, cup, and glass.

• Vacuum the dust off the carpet and balcony.

• Make sure to include comforts like tissues, shower gel, shampoo, a clothing bag, and even slippers.

• Add your usual mineral water, tea, and coffee.

• Vakuum corridor on floor 6.

( MY SISTER'S WEDDING)

(MY SISTER'S WEDDING)

( MY SISTER'S WEDDING)

• Miss.Ema, the Supersiver Housekeeper, conducts a briefing session every morning at 9 a.m. before beginning housekeeping work and dividing assignments among personnel.

• Tidy up the rooms where guests have checked out and are staying on Floor 3.

• Change the bedsheets, duvet cover, and pillowcase.

• Replacement the new ones all towels.

• Clean the toilet and bathtub.After cleaning the toilet, be sure to include amenities such as tissues, shower gel, shampoo, clothing bag, and even slippers.

• Clean and wipe the cup and glass.

• Wipe away any dust on the table, door frame, and mirror.

• Vacuum the carpets and balconies.

• Tidy and clean the rooms on floor 2 and 3 that are still Vacant Dirty (VD) and Occupied Clean (OC).

• First, clean the vacant, dirty room and dispose of any waste. Ensure that all rubbish is collected and disposed of in the plastic garbage can.

• Wash, dry, and thoroughly clean the bathtub. To make the bathroom appear clean, apply chemicals to remove any yellow filth that may be on the floor.

• Clean the toilet using chemicals to remove dirt.

• Take and change all of the towels.

• After cleaning the toilet and bathroom, replace the bath towels and hand towels. If the tissue is used up, replace it with new toilet paper.

• Wash and dry the sink.

• Wipe the mirror.

• Add and enter all amenities, including toothbrushes, bath gel, and others.

• Change the new bathing suit in the closet, then add the slippers, polish shoes, and laundry bag. Ensure that all items in the wardrobe are neatly and elegantly organised.

• Add a daily mineral supplement, as well as coffee and tea.

• Making a swan towel for the standard honeymoon package.

• Finally, vacuum the carpet and balcony to ensure there is no dust.
  

• Briefing session every morning at 9 am by Miss.Ema as Supersiver Housekeeper and Ms,Halimatun as Assistant Housekeeper before starting housekeeping work and division of duties to staff.

• Clean and tidy rooms at floor 4 and 5 that are still occupied clean (OC) or vacant dirty (VD).

• Change and replacements all the linen such as bedsheet,duvet cover and pillowcase.

• Clean and wash the toilet and bathtub.

• Wipe down the door frame, table, and mirror.

• Change all towels, including bath towels, hand towels, and face towels.

• Wipe the cup and glass.

• Making a swan towel for a normal honeymoon package.

• Vacuum the carpet and balcony.

• Tidy up when guests check-out and stay on floor 5.

• Make sure the garbage can is clean and empty.

• Replace all bedsheets, duvet covers, and pillowcases.

• Replace all the towels as well as towels such as bath, face, and hand towels.

• Clean and wash the toilet and bathtub.

• Remove dust from the table, door frame, cup, and glass.

• Vacuum the dust off the carpet and balcony.

• Tidy up when guests check-out and stay on floor 5.

• Ensure that the garbage can is clean and free of rubbish.

• Change the bedsheets, duvet cover, and pillowcases.

• Cleaning the toilet and tub.

• Dust the table, door frame, cup, and glass.

• Vacuum up the dust on the carpet and balcony.

• Tidy up and clean the rooms that are still occupied clean (OC) and vacant dirty (VD) on the 6th floor.

• Before tidying up and cleaning the room, make sure to throw the trash first into the plastic trash.

• Clean the bathtub and bathroom floor using chemicals to remove the yellow color on the floor.

• Clean the toilet and sink.

• Change all the towels and replace them with new towels.

• Wipe the mirror

• Add the toiletries, laundry bag and slippers.

• Add the daily mineral water, coffee and tea.

• Vacuum the carpet and balcony so that there is no dust so that guests can breathe good and fresh air.

• Make sure guest items and trash are not left behind in the room.

• Tidy up the rooms where guests have checked out and are staying on Floor 6.

• Clean out the trash can and ensure that there is no rubbish in the room.

• Change the bedsheets, duvet cover, and pillowcase.

• Change all the towels and replacement with ones new.

• Check to ensure there is no food or water in the refrigerator.

• Clean the toilet and bathtub.

• Clean and wipe the cup and glass.

• Wipe away any dust on the table, door frame, and mirror.

• Vacuum the carpets and balcony.

• First, we will add items for cleaning like amenities, linens, and towels to the cart.

• Tidy up and tidy the remaining occupied clean (OC) and empty dirty (VD) rooms on the 6th floor.

• Before you begin tidying up and cleaning the room, make sure to dump the rubbish into the plastic trash can.

• To remove the yellow colour from the bathtub and bathroom floor, clean them with chemicals.

• Clean the toilet and the washbasin.

• Change all towels and replace them with new ones.

• Wipe the mirror, doorframe, lamp, and table.

• Add the toiletries, laundry bag, and slippers.

• Add your usual mineral water, coffee, and tea.

• Vacuum the carpet and balcony to remove dust, allowing guests to breathe fresh air.

SHIFT (7.00 AM - 3.00 PM)

ASSIGNMENT :

• Cleaning the table

• Clearing the trolley

• Wipe the table

• Setting table

• Add the white sugar and brown sugar

• Wipe the coffee cup and glass

• Wipe the cutlery

• Arrange the coffee mug and juice glass

  
  

  ( HOW TO CLEARING THE TABLE)

• Approach the table only when all guestd have finished their meal.

• Clear plates from the right hand side of the guest.

• Clear the table quickly but with efficiency without disturbing the guests by saying with a smile : " excuse me sir,may i clear your plates".

• If the guest is pleased with the food, say : " Thank you".

• After the guests give permission to clear the table, take all the plates and put them in the trolley and throw away all the leftover food.

• After discarding the leftover food, place plates, mugs and glasses in the trolley according to the order of the plates to make it easier to clean the trolley.

  
  

  
  

• Clearing the table.

• Clearing the troly

• Wipe the table.

• Setting a table

• Combine the white and brown sugar.

• Wipe the coffee cup and glass.

• Wipe the cutlery.

• Arrange the coffee mug and juice glass.

• Clearing the table.

• Wipe the table after finished the clearing the table.

• Setting the table.

• Wipe the mug coffee and glass juice.

• Arrange the coffee mug and juice glass.

• Add tea, white sugar and brown sugar.

• Learning about the names and types of plates found in the restaurant by Ms.Eiza as Captain. There are 7 types of plates in this restaurant which are dinner plate, fish plate or salad plate, show plate, pasta plate, dessert plate butter and bread plate, saucer.

• Learning about the names and types of bowl.There are several types of bowls including noodle bowl, soup bowl, chinese bowl, dessert bowl, chinese cup, chopstick stand, soy dish and lid chinese cup available in the restaurant.

• Collect plates, mugs and glasses that have been eaten by guests.

• Clearing the table after the guest has left the table.

• Wipe the table using table spray.

• After wiping the table, then set the table again. Place the dinner spoon and dinner fork on the left side of the guest.

• Clearing the trolley if it is full of plates, mugs and glasses. Arrange according to the type and size of the plates. Throw the leftover food into the food waste bin and tissues into the non-recycle bin.

• After the breakfast buffet closes, we will be assigned to set the table, wipe the glass, wipe the bowls and plates and cutlery.

• After wiping everything, arrange all cutlery, plates, bowls, mugs and also glasses of juice in the places provided.

• Today, I also learned how to make room service. First, take the food from the kitchen and put it in the trolley.

  After that, press the bell and say "in room dining" first and approach the guest.When the guest opens the door, we have to push the food cart into the guest room and ask the guest if he wants us to serve or if he himself is the server. And for payment, it can be paid through 3 ways, namely credit card, cash and charge room.

• Collecting and reusing plates, mugs, and glasses from guests,

• Cleaning the table after they leave,

• Wiping it with table spray

• The trolley is cleaned if full, and leftover food is disposed of in the food waste bin. arranging the plate,bowls,glass and mugs according to their type and size.

• After the breakfast buffet closes, we have assigned to set the table, wipe glasses, bowls, plates, cutlery, and arrange cutlery, plates, bowls, mugs, and juice glasses in designated areas.

• Clearing the table.

• After you've cleared the table, wipe it down.

• Setting the table.

• Clearing the trolley if already full with plate,glass and mugs at the kitchen.

• Wipe the coffee mug and glass of juice.

• Arrange the coffee mug and the juice glass.

• Add tea, white sugar, and brown sugar.
  

• Clearing the table at Section A if the guest has finished his meal and there is no food left on the plate and put on the trolley.

• Wiping the table using a spray table for remove the dirty,gravy and leftover food spilled.

• Setting the table after finish wipe the table.Put the tissues on the table and take the cutlery and place it on the guest's left tissue.

• Clearing the trolley if the trolley is full, throw wet food waste into the wet food waste bin and tissue, plastic into the non-recyle bin,arrange the dishes place and arrange according to the size and type of plate and glass provided.

• Wipe the coffee mug and glass of juice using the provided cloth.

• After that, arrange coffee mugs and juice glasses in the prepared area.

• On the this day, i have learn about how to setting steamboat. First, First, place the mini stove in the middle, turn on the gas first. Place the butter and bread plate on the right side of the mini stove that has been ladle, ice tong and place the dessert plate in the middle, place the Chinese bowl of soup on the right side of the guest and place two bowl of soy sauce under the chinese bowl. After that, place the chopstick stand on the left side of the guest, place the chopstick on the chopstick stand and take the chinese spoon and place it in the place of the chopstick stand.

• If the guest has finished his meal and there is no food left on the plate, clear the table in Section A and place it on the trolley.

• Wiping the table with a spray table to eliminate any remaining food spills.

• Setting the table after finishing wiping it.Put the tissues on the table, then place the cutlery on the guest's left tissue.

• Clear the trolley if it is full, drop wet food waste in the wet food waste bin and tissue and plastic in the non-recyclable trash and arrange the dishes according to the size and kind of plate and glass provided.

• Use the provided cloth to wipe down the coffee mug and glass of juice.

• Afterward, arrange coffee mugs and juice glasses.

HOW TO OPENING , CLOSING OREGANO AND PAYMENT.

1. OPENING OREGANO

   • Oregano was opened at 2.00 pm - 6.00 pm.

   • First open the all chiller.

   • Open the computer.

   • Open all coffee machine switches.

   • Arrange the sofa near the outside.

   • Open the window.

2. CLOSING OREGANO

   • Close all the switches coffee machine and computer.

   • Put all the sofas that are outside in the oregano.

   • Switches off all lamp and close the window.

3.PAYMENT

• There are three ways to make a payment is cash,credit card and room charger.

• Clearing the table.

• After you have cleared the table, wipe it down.

• Set the table.

• Wipe the coffee mug and glass of juice.

• Arrange the coffee mug and the juice glass.

• Add and arangge tea, white sugar, and brown sugar.
  

• Collect plates, cups, and glasses that have been consumed by guests.

• Clearing the table once the guest has left.

• Wipe the table with table spray.

• After wiping the table, set it again. Place the meal spoon and fork to the left of the guest.

• Clearing the trolley if it is full of plates, cups and glasses. Arrange plates according to their type and size. Place the remaining food in the food waste bin and the tissues in the non-recyclable bin.

• After the breakfast buffet closes, we will be allocated to arrange the table, wipe the glass, and clean the bowls, plates, and cutlery.

• After cleaning everything down, arrange all utensils, plates, bowls, mugs, and glasses of juice.

• Clean the table.

• Wipe the table.

• Setting a table

• Cleaning up the trolley

• Wipe the cutlery.

• Wipe the coffee cup and juice glass.

• Arrange the coffee mug, juice glass, and utensils.

• Wipe the goblet for the steamboat dinner from the sharia judicial department.

• Wipe the glass of juice.

• Arrange the juice glasses in place of the juice glasses.

• Wipe the cutlery that has not been prepared.

• Clean the steamboat table.

• Clean the trolley.

• Arrange the cutlery for the preparation of the breakfast buffet at 7.00 am

• Clean and collect all the plates that the guest has finished eating or the guest that has left the table. If the guest is at the table, we have to approach the guest first before cleaning the plate.

• Wipe the table using table spray so as not to leave dirt on the table.

• Setting the table by placing the cutlery on the left side of the guest.

• After that, I will clean the trolley if it is full. And arrange the plates, coffee mugs and juice glasses according to type and size to make it easier for the steward staff to wash them. Meanwhile, the leftover food should be thrown into the wet food waste bin and for tissue or plastic in the throw it in a dry waste bin (non-recyclable)

• Wipe goblet, coffee mug and juice glass.

• Arrange juice glasses and coffee mugs in their place.

• Wipe all cutlery.

• Clearing the table. Take all the plates and glasses. After that, place the plates and glasses in the trolley according to the size of the plates. If there are still guests at the table, ask permission from the previous guest to clear their plate and maintain a smile.

• Wipe the table first before setting the table using table spray. Maintaining proper table cleaning etiquette shows respect to customers and helps create a friendly dining environment.

• Setting the table with the cutlery. Put on the cutlery on the left side of the guest.

• Clearing the trolley. First of all, throw the leftover food into the wet food bin and throw tissue or plastic into the dry waste bin provided. Then put the glasses and plates according to type and size.

• After the buffet breakfast closes, we are assigned to wipe all the dishes and cutlery used.

• Arrange the juice glasses and coffee mugs in their place.

• Clearing the table. Take all of the plates and glasses. After that, arrange the plates and glasses in the trolley according to their size. If there are still people at the table, request permission from the preceding guest to clear their plate while maintaining a smile.

• Wipe the table first before using table spray. Maintaining proper table washing etiquette demonstrates respect for clients and contributes to a pleasant dining atmosphere.

• Set the table with cutlery. Place the cutlery on the left side of the guest.

• Clearing the trolley. First, place the leftover food in the wet food bin and the tissue or plastic in the dry waste bin.

• After the breakfast buffet closes, we are assigned to clean all of the plates and cutlery. To wipe the cutlery, place it in hot water, lift it, and wipe it with the included cutlery towel.

• Place juice glasses and coffee mugs in their proper place.
  

• If the morning staff is not finished to clean all of the glasses, coffee mugs, and goblets used during the breakfast buffet, wipe the juice glasses, goblets, and coffee mugs.

• Wipe the cutlery used after dinner before closing; the restaurant only serves ala carte at night.

• Arrange all glasses and coffee mugs in their proper places.

• Accept orders from guests.

• Wipe the table with table spray.

• Finally, before returning, clean up and tidy the eatery.
  

• Take order from guest.

• Clearing the table if the guest left the table.

• Wipe the table with a spray table to remove any filthy, greasy, or leftover food that has been spilled.

• Setting the table after finishing wiping it.Put the tissues on the table, then place the cutlery on the guest's left tissue.

• Clear the trolley if it is full, drop wet food waste in the wet food waste bin and tissue and plastic in the non-recyclable trash and arrange the dishes according to the size and kind of plate and glass provided.

• Use the provided cloth to wipe down the coffee mug and glass of juice.

• After that, arrange the coffee mugs and juice glasses in the designated location.

• Wipe the cutlery and put the all cutlery in a cabinet drawer.
  

• Wipe the glasses juice,mug coffee and goblet.

• Wipe the cutlery

• Arrange all the glasses,mug coffee.

• Add the tea,brown sugar and white sugar at the table.

• Wipe the babychair.

• Take the orders from guest and key in the orders and send to kitchen.After the food finish, send food to guests with a smile.

• Clearing the table and wipe the table.

• After wipe the table, setting the table again.Put the cutlery the left side of the guest.

• In the night, i have learn how to serve bananas leaf to guest. First, take the food at the kitchen if the food finish.And say excuse the guest first.Second serve the food.First, take a banana leaf first and place it in the middle facing the guest. After that, take five food components such as pickle, curry, dhalca, cauliflower, alo ghobi and place them on the banana leaf at the top. And place three sambal such fried chillies, sambal and raita. Finally, put two spoonfuls of rice on the banana leaves.

  
  

• Collect the plates, cups, and glasses that guests have consumed.

• Once the guest has left, clear the table.

• Wipe down the table with table spray.

• Reset the table after wiping it. Place the meal spoon and fork to the left of the guest.

• If the trolley is overflowing with plates, mugs and glasses, clear it out. Arrange plates based on their type and size. Place any residual food in the food waste bin and tissues in the non-recyclable bin.

• If the guest has finished his dinner and there is no food left on the plate, clear the table in Section A and place it on the trolley.

• Wipe the table with a spray table to remove any filthy, greasy, or leftover food that has been spilled.

• Setting the table after finishing wiping it.Put the tissues on the table, then place the cutlery on the guest's left tissue.

• Clear the trolley if it is full, drop wet food waste in the wet food waste bin and tissue and plastic in the non-recyclable trash and arrange the dishes according to the size and kind of plate and glass provided.

• Use the provided cloth to wipe down the coffee mug and glass of juice.

• After that, arrange the coffee mugs and juice glasses in the specified spot.

• Clearing the table. Take all the plates and glasses. After that, place the plates and glasses in the trolley based on their sizes. If there are still people at the table, politely ask the preceding visitor to clear their plate while smiling.

• Before spraying the table, wipe it down. Maintaining correct table washing etiquette shows respect for customers and contributes to a great eating experience.

• Set the table with cutlery. Place the cutlery to the left of the guest.

• Clearing the trolley. First, put the leftover food in the wet food bin and the tissue or plastic in the dry waste container.

• After the breakfast buffet closes, we are tasked with cleaning all of the plates and cutlery. To clean the dishes, boil it in hot water, then raise it and wipe it with the supplied cutlery towel.

• Place juice glasses and coffee mugs in their appropriate locations.