https://padlet.com/mjteofilo/w297nuv0hg9a2ktd Importance of Customer Feedback in a Business en-us 2020-11-12 05:08:02 UTC 2020-11-12 06:56:14 UTC hello@padlet.com mjteofilo https://padlet.com/mjteofilo/w297nuv0hg9a2ktd/wish/915142146 Purpose: To inform the audience about the importance of having customer feedback in having a business.

I. Introduction
       A. Hook
                There is one way to can make a business grow and prosper and that is investing relationships with the customers.
       B. Thesis Statement
                 Knowing the importance of customer feedback helps the business because it gives the company growth of satisfaction to the services and products offer.
       C. Purpose
                   This will inform the audience about the importance of having customer feedback in business and also a way to aid customers satisfaction towards the services and products that the company offers and helps the company grow and be successful.
       D. Overview of Main Points
              Customer feedback in a business is important because it serves as a guiding resource for the growth of a business. Companies are still looking for possibilities to make their best even better.

II. Body
       A. Importance of Feedback
            1. Growth of the Business
            2. Collects Information
       B. Measurements of Customer Feedback
            1. Modern Tools
            2.  Company's Performance
       C. Business Monitor
             1. Good Decision Makings
             2. Expectations from the customer

III. Conclusion
         A.  Customer feedback plays an important role in the world of business.  It is a tool for many companies to know if their products or services needs improvements or revises for the customer’s satisfaction.
         B.   In building a business someday, make sure to ask feed backs from your target consumers. In this way, it will help create more loyal and contended customers which will have a greater impact to the success of your business.






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