DABB Cohort 63: Identity challenges by GDS Academy https://padlet.com/gdsacademy/vzf724foiqllck5v What are the challenges of assuring a digital identity? en-us 2022-10-12 10:51:01 UTC 2022-10-13 09:13:01 UTC hello@padlet.com https://padlet.net/icons/png/1f9d0.png https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338422752 Ensuring identity documents provided virtually are legitimate]]> 2022-10-13 09:09:13 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338422752 Personal information is now more available online https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338422793 2022-10-13 09:09:15 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338422793 not tech savvy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423064 2022-10-13 09:09:29 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423064 Multi-step verification https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423095 2022-10-13 09:09:30 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423095 https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423119 Providing documents in the correct format]]> 2022-10-13 09:09:31 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423119 lack of documents https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423236 2022-10-13 09:09:38 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423236 Educating staff gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423262 2022-10-13 09:09:39 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423262 Don't own the typical ID (passport, DL etc) https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423348 2022-10-13 09:09:41 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423348 Educating users gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423579 2022-10-13 09:09:46 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423579 Having to remember verifications like password/secret questions https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423699 2022-10-13 09:09:51 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423699 multiple ids https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423738 2022-10-13 09:09:53 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423738 Potential loss of data online https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423756 2022-10-13 09:09:54 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423756 Knowing how to provide documents/being able to provide documents https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423780 2022-10-13 09:09:55 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423780 ease to produce counterfeit docs, ease to purchase counterfeit docs (dark web) https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423793 2022-10-13 09:09:56 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423793 Protecting those most susceptible to attacks https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423851 2022-10-13 09:09:59 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423851 https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423895 Support users with document uploading]]> 2022-10-13 09:10:01 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423895 lack of status (refugees/migrants) https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423917 2022-10-13 09:10:02 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423917 https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423926 Single verification point e.g. gov.uk verify]]> 2022-10-13 09:10:03 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338423926 Government identity card https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424267 2022-10-13 09:10:18 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424267 make it easy to understand https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424364 2022-10-13 09:10:23 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424364 Balance of open (user friendly) vs locked down (secure) gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424426 2022-10-13 09:10:27 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424426 Access to technology https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424557 2022-10-13 09:10:31 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424557 Keeping data safe and secure from hacking attacks https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424617 2022-10-13 09:10:34 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424617 live photo/fingerprint verification https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424627 2022-10-13 09:10:35 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424627 Use of existing data to cross reference certain identity markers e.g passport office, dvla, nhs and government data bases https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424871 2022-10-13 09:10:44 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424871 https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424893 Inability to provide documents due to many services being paperless (bank statements, utility bills)]]> 2022-10-13 09:10:45 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424893 Tracking data breaches gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424929 2022-10-13 09:10:47 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338424929 Cost/resources lost gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338425203 2022-10-13 09:11:00 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338425203 Understanding what they need to do and why gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338425688 2022-10-13 09:11:25 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338425688 Understanding options eg opt outs gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426028 2022-10-13 09:11:43 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426028 User research gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426441 2022-10-13 09:12:04 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426441 Use of multiple ways of identifying e.g voice, eye, facial recognition https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426529 2022-10-13 09:12:07 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426529 Clear processes gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426604 2022-10-13 09:12:11 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426604 Central resources/expertise gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426931 2022-10-13 09:12:28 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338426931 Training staff gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338427178 2022-10-13 09:12:41 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338427178 Clear communication with users gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338427359 2022-10-13 09:12:49 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338427359 systems that can be iterated gdsacademy https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338427579 2022-10-13 09:13:01 UTC https://padlet.com/gdsacademy/vzf724foiqllck5v/wish/2338427579