https://padlet.com/carranzagarciaandreaa/vyfscjl6t354fpfx en-us 2023-06-22 17:49:43 UTC 2023-06-24 16:32:58 UTC hello@padlet.com carranzagarciaandreaa https://padlet.com/carranzagarciaandreaa/vyfscjl6t354fpfx/wish/2630321642 Dear Sir/Madam,

I am writing to express my disappointment with my recent vacation organized by TravelWise. 

Firstly, the hotel I stayed was located in a run-down and dangerous neighbourhood, on few occasions I was approached by a drug dealer and a beggar. 
When it comes to the room it was completely different from what had been presented in your brochure. Dirt, darkness and rats were my company throughout the stay, I actually changed rooms few times, however  all the rooms were in similar condition.

One of the reasons I had chosen your company was the free of charge spa and trips organized by your staff. It turned out that I had to pay extra for all of these services. 

I must ask you to refund all the costs of my vacation including extra charge for spa and trips please.

I look forward to hearing from you soon.


Yours faithfully,
Sam Smith

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