JD Sports by Eoin Scanlon https://padlet.com/11242543_1/vxsdtyi86sr4r6be en-us 2024-02-13 10:05:32 UTC 2024-03-27 13:53:59 UTC hello@padlet.com Different types of customer service 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031404 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031404 Different types of customer service roles 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031405 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031405 The effect of good customer service on the reputation of a business 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031407 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031407 What is the meaning of customer service? 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031408 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031408 Customer satisfaction 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031409 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031409 How businesses comply with legislative and regulatory customer service requirements 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031410 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031410 Ways in which businesses provide consistent and reliable customer service 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031411 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031411 Ways in which businesses exceed customer expectations 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031413 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031413 How businesses provide effective customer service through organisational procedures 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031414 2024-02-13 10:05:32 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882031414 The meaning of customer service 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882044404 The support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you.

]]> 2024-02-13 10:19:50 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882044404 The different types of customer services in JD 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882050175 . Online customer service

. In store Customer service


Online customer support is the process of answering customer questions digitally using tools; such as email, social media, live chat and messaging apps.


Instore customer service is the act of providing customers with assistance, answering their questions and helping them solve problems.

]]> 2024-02-13 10:27:05 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882050175 Types of customer service 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882053810 . Online support

. Customer service helpline


Online support is delivering customer service digitally through multiple channels such as email, live chat, social media platforms, messaging apps


Customer service refers to the assistance an JD Sport offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions.

]]> 2024-02-13 10:31:10 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882053810 Customer Satisfaction 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882084850 JD get customer satisfaction by making customer satisfaction by making it the top goal in the business. By doing this they have achieved a lot of credit for their customer service and one of the best in the UK. An example of this is if a customer has a good experience in your shop he/she might refer it to friends or family because they were satisfied with your service.


Another example is training the staff so they have the correct knowledge

]]> 2024-02-13 11:08:05 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882084850 consistent and reliable customer service 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882086602 JD provide consistent and reliable Customer Service by investing and spend alot of of the company income to get in well trained knowledge staff. JD also emphasise the effective communication to make sure they hire friendly and knowledge

customer service assistance.


Jd employees have always the right attitude to work and provide for the customers in shop and there very helpful.


]]> 2024-02-13 11:10:05 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882086602 The effect of good customer service 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882108751 JD have been affected positively by there customer service this has lead them to JD becoming one of the biggest retailers and brands in the UK and around the world and has also allowed them to become trusted by there customer and build a loyal customer base. this has also gave them a good reputation around the UK and world wide.


An example of good customer service is greeting customers when they come into the store and having a good enough of product knowledge as well and creating a good environment for your customers to shop in.


When JD give good customer service they get an increase in customer profits and gets high demand for new clothing that has come through.






]]> 2024-02-13 11:39:06 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882108751 ways that businesses exceed customer expectitons 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882125992 JD has exceeded there customer expectations because they provide customers with personalised assistance which makes the customers feel like there not standing around doing nothing. An example for exceeding customer expectations is offering a customer free products/ gifts so they stay loyal and you can build trust with them.


Another example is by doing sales and doing other things like half price or buy one get one free this attract customers into the store by seeing the big sign in windows.


Like what big companies do like January sales, Black Friday sales, Christmas sales and summer sales.

]]> 2024-02-13 12:02:23 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882125992 How JD business provides effective customer service through organisational producers 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882133192 JD provides customer service through various organizational process. They have dedicated customer service teams that are trained to handle customer inquires and concerns. JD customer service representatives use a variety of communication channels such as phone, email ,live chat.


An example of JD organisational producers are designed to maintain an efficient and consistent approach in providing customer service. Another Example is understanding customer needs and wants and by doing this your promoting a positive work environment and for people to shop in as well.

]]> 2024-02-13 12:12:26 UTC https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882133192 JD complies with legislative reequipments 11242543_1 https://padlet.com/11242543_1/vxsdtyi86sr4r6be/wish/2882140531 JD like other business, complies with legislative and regulatory related to data protection privacy, accessibility, and air treatment of customers. By doing so, JD demonstrates their commitment to providing excellent customer service while meting legal obligations.


Legislative act JD comply with is


Code of conduct act.

Health and safety at work act

Modern day slavery act Etc



JD insure that there employees private information is protected under the data protection act 2018 and they must make sure the information is used fairly lawfully and transparently.

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