ROSE REPRESENT OUR SIGNATURE FLOWER WHICH HAVE THOUSAND BENEFIT IN WELLBEING AND HAVE BEEN PRACTICE FROM DIFFERENT CULTURES THROUGHOUT HISTORY. VILLE MEANS HOME AS A SAFE AND WARM PLACE, TO RELAX AND BUILT CONNECTION.

ENJOY A RELAXING DAY AT OUR SPA TO EXPERIENCE PEACE AND TRANQUILITY. WE OFFERS YOU THE BEST SERVICE INCLUDES BODY MASSAGE, BODY SCRUB AND PREMARITAL PAMPERING WITH THE BEST PRICE IN TOWN. OUR PROFESSIONAL AND FRIENDLY STAFF PROVIDES THE BEST POSSIBLE SERVICE IN A CALM AND PLEASANT ATMOSPHERE.

♡ Introduction session with Ms. Yasmin, the manager of Roseville Therapy Centre & Spa, Mrs. Roslina, who is usually called Bonda, and other employees.

♡ Information session about Roseville Therapy Centre & Spa from Ms. Yasmin. 

♡ I was taught how to open a spa:

First, open related switches such as air conditioners, lights, and so on. 

Second, install the aromatherapy candle in the burner by placing a drop of essential oil and mixing it with warm water. Furthermore, if using lemongrass flavour, you need to add slices of pandan leaves. 

Third, clean the spa room using cleaning equipment and soap that has been set.

♡ Moved to Block B to attend the meeting with Bonda and Ms. Yasmin at 11 a.m.

♡ Bonda and Ms. Yasmin explained the scope of work and division of duties. A question-and-answer session if you have questions or opinions.

♡ Return to Block A, which is Roseville Spa. Then, go out into town to buy dessert at the cake and bakery shop, as it is included in the customer's package.

♡ Learn about folding towels and other clothes with Ms. Yasmin.

♡ Learn about folding towels and other clothes with Ms. Yasmin.

♡ That morning, we were trained by Ms. Yasmin and Bonda on how to greet guests. In addition, I was trained to serve guests, namely with a welcome drink and a cool towel.

♡ After the break, we were instructed to experience facial and foot ritual massage services with Ms. Yasmin and Ms. Alia, then learn how to install bed sheets with proper and neat decoration.

♡ Tasked with providing a new price list for services at Roseville Spa and carrying out the assigned tasks until completion.

♡ I design daily posters to create daily content. In conjunction with the month of Ramadan, I made the content Ramadan quotes.

♡ Washing used clothes, then going out to the Laundromat to dry clothes with Ms. Ain. In addition, go to the Siti Khadijah market to find plastic to fill dates.

♡ Back at Roseville Spa, fold the clothes as learned. Then, pack to add souvenirs, which are dates for customers in conjunction with the month of Ramadan.

♡ Continuing to edit about Ramadhan quotes to be posted on that day.

♡ Do closing.

♡ Drafting a poster for posting the next day. Looking for sources to make content.

♡ Cleaning the bathroom and toilet.

♡ Rest, then resume the task of finding ideas for Raya content.

♡ Meeting with Ms. Yasmin and other colleagues about the Raya package. Discussion of opinions about Raya Package content and Raya speech videos.

♡ Video shooting for content marketing. Design posters and edit videos.

♡ Post daily content on social media. Drafting content as usual and also looking for ideas.

♡ Meeting with HQ, the manager and owner of Roseville Therapy Centre & Spa, and other colleagues.

♡ Create daily content.

♡ Decorate the decorative umbrella with Ms. Ain.

♡ Complete the given task correctly. Return to Roseville Therapy Center & Spa after completing work.

♡ Close the spa as usual.

♡ Prepare the poster given by Bonda about the upcoming "Visit Kelantan."

♡ Draft planning for Raya content.

♡ Hold a Yaasin reading led by Ms. Nur (me) with other colleagues and continued editing the "Visit Kelantan" poster.

♡ Continue the calculation about the renewal of the treatment price.

♡ Welcoming Ms. Yasmin's client, Puan Sezy, before the treatment session begins. In addition, Ms. Alya accepts walk-in customers for the ''signature massage'' treatment.

♡ I worked at the reception desk while Ms. Ain and Ms. Asuha went out to the nearby laundry to dry the spa clothes.

♡ Continued editing the "Visit Kelantan" poster with application Canva and meeting with Ms. Alya and Ms. Ain to list treatment and decoration items at UMK.

♡ Then, collect and pack the items and tools with a colleague for program collaboration with UMK.

♡ Perform a spa shutdown.

♡Preparing goods to be taken to UMK.

♡Arrive at UMK and prepare for the opening of the spa at Elysian Spa. I was in charge of welcoming Ms. Alya's customers who took part in the treatment slot that day, such as escorting them into the treatment room, then settling the payment and escorting them before going out to the spa.

♡ Return from UMK to Roseville Therapy Centre & Spa at 4 p.m.

♡ Ms. Ain and Ms. Alya are assigned to UMK PC.

♡ Helping Ms. Yasmin prepare for customer treatment.

♡ Helping Bonda Lin transfer the zakat items sent by Bonda Lin's acquaintances with Ms. Asuha and Ms. Yasmin.

♡ Ms. Alya and Ms. Asuha are ready to work at Elysian Spa UMK PC.

♡ Helping Bonda Lin transfer the zakat items sent by Bonda Lin's acquaintances with Ms. Asuha and Ms. Yasmin.

♡ I received a guest visit from Puan Nani because she has business with Bonda Lin.

♡ Making preparations for video shooting in conjunction with Raya. Modify the place to record, then record parts one by one. It is very challenging because it has to be recorded several times until it is finished.

♡ Return the place used to record to the original place before close the spa.

♡ Left for UMK PC because was assigned with Ms. Alya. Once done, return to Roseville Spa with Ms. Alya.

♡ Ms. Yasmin, Ms. Ain and Ms. Asuha run the spa operation as usual.

♡ Shoot content for the Raya promo (Lebaran series) Aura series face. Then, edit using the capcut application.

♡ Ms. Ain and Ms. Asuha are assigned to Roseville Spa.

♡ Perform a spa shutdown as usual.

♡ Holding a Yaasin reading in the morning led by Ms. Nur (me) with other work colleagues.

♡ I am helping Ms. Yasmin prepare the bridal package with Ms. Asuha.

♡ I went out on the town to buy candles as Roseville Spa ran out of candle stock.

♡ Assisting Bonda Lin in the preparation of the Ramadan Zakat distribution.

♡ Continue the calculation about the renewal of the treatment price.

♡ Then, wash the used cloth after taking it to the laundry to dry. Return to the spa and fold the cloth as instructed.

♡ Then, close the spa and finally update the customer payment.

♡ Arrival of guests from Bondaven at noon named Dr Atiqah. Go out to the laundry to dry the clothes, after that, fold the clothes as prescribed.

♡ Accepting customers from outside Germany.

♡ Customers cannot fill the slot because the slot is full.

♡ I continued to edit the Raya video and continue the calculation about the renewal of the treatment price.

♡ Ms. Ain went out to the market with Bonda Lin.

♡ Review the renewal of treatment prices and continue to follow up with Ms. Yasmin and Bonda Lin.

♡ I take care of the reception desk and manage customer payments.

♡ We welcome the arrival and departure of customers. Run the closure of customers as usual.

( HARI RAYA AIDILFITRI )

♡ Ms. Nur (me) is on duty with Ms. Alya. Ms. Ain and Ms. Asuha are not on duty today because it's their turn to be off.

♡ helping Ms. Alya prepare before the treatment session begins.

♡ Review the renewal of treatment prices and continue to follow up with Ms. Yasmin and Bonda Lin.

♡ checking the condition of the spa before closing as usual.

♡ Check the spa items that have been used up and what is left. then list out the items.

♡ Ms. Ain and Ms. Asuha went out to town to buy the spa items that had run out.

♡ I am in charge of welcoming guests and being at the reception desk.

♡ Help the therapist prepare before the treatment session begins.

♡ Checking the condition of the spa before closing as usual.

♡ Fold the clothes, then arrange them on the clothes rack provided.

♡ Assist Ms. Asuha in preparing the spa cleaning checklist.

♡ Help the therapist prepare before the treatment session begins.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ Review the renewal of treatment prices and continue to follow up with Ms. Yasmin and Bonda Lin.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

♡ Fold the spa clothes and place them in the clothes rack. Then do a little cleaning with Miss Ain.
Meeting with Bonda Lin for video content planning. Move to the destination, which is Sultan Ismail Airport, to shoot some parts there.

♡ Return to the spa to shoot the nearby section of the area. In addition, enter the reception area of Hotel Ridel and the room section to record video content.

♡ The characters who play a role in this video are Bonda Lin, Ms. Yasmin, and Ms. Ain. The recorder is Ms. Nur (me).

♡ Start to edit the "visit Kelantan" video and poster, which is also helped by colleagues to share ideas with them.

♡ help the therapist prepare before the treatment begins.

♡ Cleaning the treatment room and changing new bed sheets according to the set SOP.

Encik Raselam, as an administrative unit, is in charge of renovating the office space at the spa.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ Continue editing video content.

♡ helping therapist prepare before the treatment session begins.

♡ Prepare a pool room and decorate it with rose petals for customers who take the bridal package.

♡ Cleaning activities are done together with vocational college internship students to teach them how to clean properly.

♡ Prepare the spa as usual before the customer's treatment session begins.

♡ Prepare a meal for the customer the last 10 minutes before the end of the treatment session to be served to the customer.

♡ continuing to edit the new catalogue design.

♡ do a survey and inspection of the spa room before returning.

♡ There was a change in terms of dessert presentation, so we tried another one, which is as in the picture.

♡ After the approval of Miss Yasmin and Bonda Lin, the dessert presentation will be set.

♡ Directed to Block B for office matters.

♡ Perform the usual survey and inspection before closing the spa.

♡ Making preparations, such as preparing items to take to Kbmall for activities in conjunction with "Mother's Day" today.

♡ Ms. Asuha was warded due to an accident in her home area (Medical Certificate).

♡ Move to Kbmall to create "Mother's Day" content and make video recordings with the public inside the Kbmall.

♡ Back to the spa, drafting a ''Mother's Day'' content video.

♡ Ms. Damia and Ms. Nurin did foot massage treatment training, and we as observers were trained by Ms. Alia (a therapist).

♡ I went out with Miss Ain to buy spa essentials. Make an online order to order rose petals at Expression because out of stock.

♡ There was a blackout at the spa, and managing technical matters with the Ridel Hotel technical department.

♡ Conduct a survey and inspection of the spa before closing.

♡ Mrs. Damia AL (Annual Leave). Other staff are on duty as usual.

♡ Then go out with Ms. Ain, who picked up rose petals at the Expression Floral store ordered by Ms. Yasmin.

♡ Return to duty at the spa after finishing business outside.

♡ Inspect the spa room, such as the condition of switches, windows, doors, and so on, before closing the spa.

♡ Ms. Nur (me) and her colleagues is on duty.

♡ helping therapist prepare before the treatment session begins and perform spa cleaning

♡ checking the condition of the spa before closing as usual.

♡ Start the spa operation after completing the spa opening routine.

♡ Mrs. Ain is off today because of MC. (Medical Certificate)

took over the duties of Ms. Ain on that day, worked at the reception desk, and handled customers.

♡ Preparing the equipment for the "Hand Spa" treatment that will be handled by me in the morning session.

♡ After that, manage the customer payment. Then, put back the equipment used by me and clean the place.

♡ Inspect the spa room before closing.

♡ Mrs. Ain, Ms. Asuha, and Ms. Nur were on duty that day.

Help the therapist prepare before the treatment session begins.

♡ Collecting dirty clothes to be washed at a nearby Laundromat. Then, once ready, the clothes are folded and stored in the clothes rack.

♡ Perform an inspection of the spa room before closing.

♡ Ms. Asuha, Ms. Damia, and Ms. Nurin are on duty at the spa. While Ms. Ain and Ms. Nur (me) are on duty in the office.

♡ Ms. Nur did the marketing poster, directed by Bonda Lin and assisted by Ms. Ain. In addition, update the Roseville Therapy Centre & Spa catalogue in terms of pictures, writing, and information.

♡ Back to work at the spa after finishing work at the office.

♡ Out with Ms. Ain, she went to town to buy fruit as a dessert for customers.

♡ Pick up the new uniform ordered at the market and go back to the spa to try on the new uniform.

♡ Perform a survey and inspection of the spa room before closing the spa.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ Keep in progress editing video content.

♡ Finalise treatment price renewal. Then assigned to design a new catalogue

♡ helping therapist prepare before the treatment session begins.

♡ Encik Raselam continued his task of renovating the office space at the spa.

♡ checking the condition of the spa before closing as usual.

♡ help prepare the therapist before the treatment session begins.

♡ Work in the front room (reception desk) as a receptionist and complete customer payment matters.

♡ The new price update has been reviewed and approved.

♡ The catalog and menu book has been edited and is ready to be printed out.

♡ Tidying up and organising the spa office room together with other colleagues after renovation.

♡ I edited and attempted to show Ms. Yasmin for his approval.

♡ Body scrub treatment learning session taught by Ms. Yasmin with community college internship students and my colleagues Ms. Asuha and Ms. Ain.

♡ keep editing the spa's daily content. ( Content of ''Mother's Day yesterday)

♡ help the therapist prepare before the treatment session begins.

♡ check the condition of the spa before closing as usual.

♡ Visit from Universiti Malaysia Kelantan students for an interview with Ms. Yasmin.

♡ helping the therapist prepare before the treatment session begins.

♡ A meeting with Miss Yasmin and Bonda Lin about the "Kelantan Farmasi Conference" event conducted by Hotel Grand Renai.

♡ Discussion on the equipment, decoration items, and treatment tools that need to be brought and the clothes that need to be worn by the staff. In addition, the rest day needs to be postponed.

♡ I am going out to Block B to prepare the treatment catalogue that has been edited by me to be quickly printed as equipment that needs to be brought to the event tomorrow.

♡ Return to the spa to collect and pack the booth decoration equipment for tomorrow's event.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

♡ Miss Aisyah reported to the spa on the first day as a staff member at Roseville Therapy Centre & Spa. Ms. Alia also came to the spa to attend a meeting with Bonda Lin on certain matters, and I was also assigned to resolve the company's staff matters.

♡ I was assigned with Miss Ain by Bonda Lin to make an introduction session and spa tour for Miss Aisyah after her discussion with Bonda Lin.

♡ I, along with other staff, acted out a short skit to make a company content video titled "greeting customer." Then draft the video using the capcut application.

♡ Bonda Lin came to the spa to do a facial session with the new therapist, Ms. Aisyah. Then I helped her prepare items for the facial treatment.

♡ Visits from vocational college internship student assessors to assess them. Ms. Nur helped them in the photography session as evidence for their assessor after completion.

♡ All the staff at the spa do cleaning together in their respective rooms that have been set in the weekly schedule.

♡ On the same day, a farewell ceremony was held for UMK internship students with staff, Ms. Yasmin, and also with Bonda Lin in a shop around the city of Kota Bharu.

♡ Encik Raselam continued his task of renovating the office space at the spa.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ Continue editing video content. Follow up with Bonda Lin and Miss Yasmin about the "visit Kelantan" video.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

♡ Continuing to edit the new catalogue design.

♡ Wash the spa clothes, then go out to dry the clothes in the laundry.

♡ Return to the spa to manage the clothes that have been dried.

♡ I went out with Ms. Ain to find the items needed for the bride package. There is a session to record feedback from brides who purchase bridal packages.

♡ After washing the clothes, they are taken to the laundry to be dried. Then, when ready, go back to the spa and fold the clothes and arrange them on the clothes rack.

♡ Edit the daily content as usual.

♡ Perform a spa shutdown.

♡ keep editing the spa's daily content.

♡ help the therapist prepare before the treatment session begins.

♡ check the condition of the spa before closing as usual.

♡ Meeting with Bonda Lin for a briefing about the event that will be held at the Grand Renai Hotel perform management tasks.

♡ Serving a small meal after the meeting.

♡ Back to work at the spa as usual.

♡ Cik Alya and Cik Asuha are on duty at the spa to run the spa operation as usual.

♡ Miss Nur (me), Miss Ain, and Miss Yasmin, together with Bonda Lin and Vocational College intern students, were assigned to the event.

♡ On that day, one of the pharmacy staff from the event was interested in trying the "hand spa" service that I did.

♡ On the first day, more than 15 vouchers were sold in conjunction with the Lucky Draw organised by Roseville Therapy Centre & Spa.

♡ After that, the video has been completed and should be shown to Miss Yasmin and Bonda Lin whether it continues or there are additions and rejections of the video. Once approved, the video was published on Instagram and Facebook accounts.

♡ Then, I guided the Vocational College internship students, Ms. Damia and Ms. Nurin, to practice "Aura Seri Wajah" and "Body Scrub" treatments for my colleagues.

♡ At 11 a.m., a meeting was held with Sir Firdaus through Google Meet to discuss the internship with other friends.

♡ Handling customer payment matters after completion of treatment and updates in Group WhatsApp. Then, continue editing unfinished marketing content.

♡ After that, I tried the Tangas treatment on myself and my colleagues to feel the experience after learning about it with Ms. Yasmin.

♡ We are accepting walk-in customers who want to book for Thursday, June 27, 2024.

♡ Internship students from Universiti Malaysia Kelantan are instructed to go to the office in Block B to complete the management before finishing the internship session.

♡ Performs assigned tasks and refers to Bonda Lin after completion.

♡ Return to the spa to run errands as usual.

♡ Only Ms. Nur (me) and Mr. Ain are on duty today with Bonda Lin and Mr. Raselam.

♡ Puan Nani came to meet Bonda Lin to discuss the event on May 16 at Mydin Mall Tunjong.

♡ Preparation and packing of essentials and decorations for tomorrow's event.

♡ I went out to the shop for a break with Bonda Lin and made small talk.

♡ I do my job at the booth by promoting the remaining "lucky draw" vouchers.

♡ Assisting other friends in preparing equipment and treatment materials to be performed, such as "hand spa" and "foot ritual" services. Pack the items brought before being brought back to the spa.

♡ The target for vouchers is 30 pieces, but the company has achieved satisfactory results.

♡ Only internship students from UMK came to the spa to do a cleaning session, modify the position of the furniture, and add decoration.

♡ The cleaning of the spa room starts at the front and also in the treatment room. Then move to the pantry room. The last one is an office room and also a private room.

♡ At the same time, fill in the forms that are still pending and have not been filled out to be completed and submitted to Bonda Lin.

♡ Encik Raselam continued his task of renovating the office space at the spa.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty. Then, find ideas to create content.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

♡ Mrs. Ain and Ms. Asuha went out to the market, Centerpoint (flower shop), and Myten to buy spa essentials.

♡ Mrs. Nur works in the front room (reception desk), replacing Ms. Ain in the operation department.

Customer records are as follows:-

Dr Aisyah = Radeem Ceria Raya voucher

Ms. Mahfuzah = Miss Siti Wan Kembang

Cik Idayu = Signature Roseville massage

♡ An additional treatment in the package is the foot ritual. Then there is an additional dessert for each customer's purchase, which is fruit.

♡ Do a survey and inspection of the spa room before closing.

♡ Then, update the new package with Bonda Lin.

♡ Draft a plan to attract the attention of customers in conjunction with the day of the upcoming event.

♡ Perform spa cleaning sessions in the absence of clients.

♡ Ms. Damia, Mr. Nurin, and Ms. Alia are on duty at the spa as usual. While Ms. Ain, Ms. Nur (me), Ms. Yasmin, and Bonda Lin were sent by Mr. Raselam to be on duty at Mydin Mall Tunjong for the programme.

♡ The opening of the community college cooperation booth with PUSPAK. Start decorating the booth with other spa members.

♡ Then, carry out the task of promoting Roseville Therapy Centre & Spa to programme participants and the general public inside Mydin Mall Tunjong.

♡ Editing the spa's daily content.

♡ help the therapist prepare before the treatment session begins. Mrs. Damia conducts ritual foot treatments for customers.

♡ check the condition of the spa before closing as usual.

♡ Holding a Yaasin reading in the morning led by Ms. Nur (me) with other work colleagues.

♡ There was an experiment in terms of dessert presentation, initially the dessert was made in the form of small pieces and pierced with a skewer.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

♡ Continue planning what you want to do for the next day.

♡ Ms. Yasmin and Ms. Ain went out into town to find spa equipment.

♡ guiding Ms. Damia and Ms. Nurin to practice manicure and pedicure treatments.

♡ Perform a survey and inspection of the spa before closing the spa.

♡ Given instructions by Bonda Lin to do an introduction session with other staff. In addition, do spa tours and inform her about spa SOPs.

♡ Then Bonda Lin came to the spa for a meeting with Mrs. Laila. 

♡ Mrs. Nur prepared the treatment room before Puan Laila did a trial massage session for Bonda Lin.

♡ At 4:30 pm, getting ready with Ms. Yasmin to leave for Kota Bharu bus station sent by Ms. Ain for attending the course held in Terengganu.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty.

♡ helping therapist prepare before the treatment session begins.

♡ Vocational College internship students report their first day to the spa. Their introductory session with Ms. Yasmin, and other colleagues.

♡ I was instructed by Bonda to make a tour for a briefing about introducing the names of the places and their functions in the spa.

♡ checking the condition of the spa before closing as usual.

♡ Ms. Nur (me), Mr. Ain and Ms. Asuha is on duty and continue editing spa catalogue

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

♡ Make a review of the new catalogue and SOP and follow up with Bonda Lin; if agreed, it will be approved immediately.

BESTIE PACKAGE

SPICE PACKAGE

SUNSET PACKAGE

♡ Continuing the work given by Bonda Lin for the company presentation.

♡ Prepare for tomorrow's activities by ordering a flower hand bouquet in conjunction with Mother's Day at Centrepoint (flower shop).

♡ Pick up flower hand bouquet.

♡ Conducting discussions with the team and Ms. Yasmin for activities in conjunction with ''Mother's Day'' tomorrow.

♡ Mrs. Damia and Ms. Nurin went out to the laundry to dry the clothes after washing. After that, Ms. Nur (me), Ms. Ain, and Ms. Asuha folded the clothes and stored them on the clothes rack provided.

♡ Today, I was assigned to make a special video recording during the treatment requested by the client's husband. Then draft first to make editing easier.

♡ Preparing the pool room due to the booking of the "Puteri Saadong" package. After the treatment is completed, assigned to wash the pool room used by the customer.

♡ I received instructions to carry out mass cleaning and decoration renovations as there will be a visit from MOTAC.

♡ Then, I was instructed to do a spa tour with Dr. Christina Yeo Ken Yin and others.

♡ Making a video recording about feedback from Dr. Christina Yeo Ken Yin after she received treatment at Roseville Therapy Centre & Spa.

♡ got a new assignment to make video content about her feedback to be uploaded on social media.

♡ Do the tasks given by Bonda in the office. Continuing to edit video content and follow up with Bonda Lin.

♡ Back to work at the spa as usual.

♡ Preparing the "Hand Spa" and "Foot Ritual" treatments for customers who want to redeem "Kelantan Pharmacy Conference" vouchers.

♡ edit content as usual

♡ Perform a routine inspection of the spa room before closing.

♡ Going out to town to buy cakes for customers who purchased the "Bondarose" package at Muhibbah (a cake and bread shop).

♡ Make preparations for the therapist before the treatment session begins.

♡ Washing clothes and drying them in the laundry near the spa.

♡ Mrs. Ain, Ms. Nur (me), Ms. Nurin and Ms. Asuha works as usual while Ms. Alia mc and Ms. Damia Annual Leave.

♡ Do hand spa training (hand massage & manicure).

♡ help the therapist prepare before the treatment session begins.

♡ check the condition of the spa before closing as usual.

♡ Holding a Yaasin reading in the morning led by Ms. Nur (me) with other work colleagues.

♡ Going out to town to buy spa essentials with Ms. Ain.

♡ Continue editing video content feedback and follow up with Bonda Lin. After the video is approved, it is sent to Bonda to be uploaded.

♡ helping therapist prepare before the treatment session begins.

♡ checking the condition of the spa before closing as usual.

♡ brewing tamarind water as a welcoming drink for customers and also herbal water.

♡ Helping the therapist prepare before the treatment session begins.

♡ I made a content marketing video to be posted and edited the poster directed by Bonda Lin.

♡ Go out to the laundry to wash the clothes used by the customer, then fold them when finished.

♡ Meeting with other colleagues for content today recording content entitled "food ritual" and setting up the place to act.

♡ Edit video content using editing applications such as Capcut , then went out to town to buy dessert for the spa treatment package with Miss Ain.

♡Meeting with Miss Yasmin regarding the improvement of the SOP and the change in the schedule of work assignments before returning home.

♡ Out to the Siti Khadijah market with Ms. Ain to buy fruit to be used as a dessert for customers because they ran out of fruit.

♡ Puan Laila (a part-time therapist) came to do a facial treatment session for Ms. Yasmin and Bonda Lin.

♡ Then, Puan Laila gave us instructions about the facial treatment.

♡ A meeting was held with Bonda Lin and the team.

♡ Mrs. Ain, Ms. Nur (me), Ms. Nurin and Ms. Asuha works as usual while Ms. Alia mc and Ms. Damia Annual Leave.

♡ Provide a pool room for customers who purchase the "Puteri Saadong" package. After that, wash and clean the room.

♡ Go out to the laundry to dry the clothes after washing. then fold the clothes as usual and store them in the rack provided.

♡ help the therapist prepare before the treatment session begins.

♡ check the condition of the spa before closing as usual.

♡ Welcoming customers and then handling customers' payment affairs after finishing the treatment session.

♡ Mrs. Aisyah did a facial experiment on Ms. Asuha.

Acting on daily video content with other colleagues.

♡ Help the therapist prepare before the treatment session begins.

♡ Perform the spa closing routine as usual.

♡ Managing booking customers for tomorrow with Ms. Ain.

Make preparations for the therapist before the treatment session begins.

♡ Continue editing content and post it on the company's Instagram

♡ In the last 10 minutes of the treatment session, I prepared a meal of herbal tea and dessert.

♡ Perform a routine inspection of the spa room before closing.

♡ Distribute dry goods in specified quantities to be sliced and put into plastic packs.

♡ I received instructions to create video content and continue setting up the place to create "hand spa" content.

♡ Then prepare equipment and materials. Mrs. Aisyah, as a model, and Ms. Nur, as a therapist, were recorded by Ms. Asuha.

♡ Mrs. Ain and Ms. Damia went out to town to buy spa items.

♡ helping the therapist make meals after the customer treatment session.

♡ Keep editing video content, ''hand spa''. Once completed, follow up with Miss Yasmin, get her approval, and post it on the Facebook, Instagram, and TikTok applications.