We begun to housekeeping around 9.15am.For housekeeping my trainee was Ms.Yadi and for front house is Ms.Rina.For first lesson for housekeeping the trainee instructed me to observe her works then I need to take after her for the up and coming process.First of all she showed me the upstairs(way) used for housekeeping then she opened few rooms for me to show the type of rooms provided.Then,we entered 115 room,she remove all the bed sheets,blanket and pillow cases.Then I have been instructed to swept the floor.

 Later,she show me appropriate approach to put the bed sheet,blanket and bed spread.For bed she put bed sheet first before that she instruct how to spread the bed sheet on claim without others help.The expertise is I have to hold two edge of the bed sheet and sift then it will cover the entire bed.Then,I need to crease bed sheet edges and embed into the underneath bed.Then,for the front edge I need to embed in the side sheets at that point overlay the front sheet and embed it.The bed sheet must neat.

 Later,we put another layer clothe and do as bed sheet process and lastly blanket.Blanket have to be half of bed and folded and insert in.I change the pillow cases.To ensure the bed is spotless from dust,we use bed spread and fold it too.Later,she clean the tables with wet cloth and I clean the garbage wicker container and put new plastic for it.She clean the toilet wearing gloves in hand,first she clean the sink using sponge that already soaked in soap.Then,she clean the toilet bowl using the sponge first the flash the water and again she clean it using mop for bowl inside and she poured one bucket of water.

 Again she flash the water and clean the toilet tiles using mop.Later,she clean the toilet wall and mirror using floor mop.Later,she put two soap packets and 2 shampoo packets in a tray with a cup.Later she close the toilet door,spray air freshener and place a toilet mat.Then,I put two piece of towels at dressing table and give back the keypad to receptionist.We had clean four rooms and when we are done I check out at 12.30pm.As first day experience,me and my trainee had a amusing incident.We was done with bed sheet then we put blanket and proceed to next step then only we noticed that we didn’t put second clothe and both of us laughed at each other.Because the second clothe and the blanket must be collapsed together.I likewise have do all alone for four informal lodging helped her.

 

 First day being formal to work.

 

 After that she instructed me to clean air-conditioner’s air filter.She instruct me to use vaccum cleaner to clean the carpet room and then we do lodging. Later,I wash the mugs and saucer used by guests.Toilet cleaning started from sink,toilet bowl,toilet tiles and toilet wall.I clean the sink using soap and then washed it and wiped it.I rubbed the toilet bowl,washed and wiped it.I wiped toilet wall and mirror using floor mop.Later I clean the garbage wicker container.

 After I cleaned the toilets she mop the toilet tiles as last cleaning process for toilet. When we finish our lodging at first floor we move to second floor to lodge three rooms. For three rooms,she do lodging and I clean the toilets.While for the fourth and fifth room,I do lodging with her and she clean the toilets.Then,I put soap and shampoo packets in the provided tray with a cup.We lodged five rooms after lodging I sent the keypad to reception counter and put towels in rooms.Today there was eight room to for lodging but I have done my job for five rooms and at 12.35pm I check-out from hotel.

 As second day experience,I had difficulty in using vaccum cleaner because it was quite tough for me to suck the dust in floor.I also learned that the importance of house keeping in a hotel is to achieve the maximum possible efficiency in the ensuring the care and comfort of guest,and in the smooth running of the department.

Room condition during lodging.

 

Later,I cleaned the toilet bowl,toilet wall and sink.After clean I have to wipe toilet bowl,wall and sink.I also rubbed the tiles using toilet cleanser and toilet brush.After finished cleaning toilet as usual I put soap and shampoo packets in the provided tray.We have done lodging together for two rooms.For the third room,my trainee only help me to rub the toilet tiles then she take over the receptionist.After that, I lodged the room on my own from changing bed sheet until cleaning the garbage wicker container.After cleaning the toilet I closed the toilet doors then I do lodging.Then I spray air freshener and place a toilet mat.Later I swept the floor and mop it and change the used towels and finally send the keypad to receptionist.My works all done at 12.40pm then I checked-out.Today I have learned that house keeping is to ensure high standard of cleanliness general up keep in all areas for which the department is responsible.

Cleaning air conditioner's air filter

 

 Prepared as a receptionist.

 

I'm at front office.

 
These are the type of rooms and prices.